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Firefox does not respond to a search request

Firefox does not respond to a search request. After closing, a restart is answered by an error message - "Firefox is already running. The old Firefox process must be clos… (read more)

Firefox does not respond to a search request. After closing, a restart is answered by an error message - "Firefox is already running. The old Firefox process must be closed to open a new window." When this is done, another instance of Firefox displays. It appears that two instances of Firefox have opened when only one was requested and the second has somehow disabled the search request, either manual (direct) or from a separate application/link. I have completed a Refresh without any change in behaviour. What can I do now? Thank you Graham Garden

Asked by grahamgarden 1 hour ago

Firefox very slow starting up and one more issue...

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an… (read more)

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an SSD even and it is still painfully slow. I have the same plugins and such on Chrome and that one opens up immediately. So I have been using Chrome a lot more lately because Firefox is opening slowly these days. Takes 15-20 seconds for Firefox to open every single time. I have deactivated each plugin one by one to see if they were causing the issue and sure enough, all of them were clean. Firefox still opens slowly.

On an unrelated note, I have been using Chrome a lot more lately also because some things on a webpage don't work on Firefox. I can't explain it. Like on the hickory farms website, I click on the Add To Cart button and it looks like it is being pressed, but nothing is added to the cart. This type of thing happens across the internet on many different sites. When I go to Chrome, everything works as it ought to. I have my settings set to Standard in Privacy and Security. I don't know where else I have to check and change things to get those buttons and other links and such to work.

Asked by Dyrelogan 1 month ago

Last reply by fidservant 2 hours ago

The menus are short, with a scroll bar, in dual monitor setup

I have just set up a second screen hooked up to my laptop, and the external monitor was set as my primary screen. But, I notice that whenever Firefox is on my in-built la… (read more)

I have just set up a second screen hooked up to my laptop, and the external monitor was set as my primary screen. But, I notice that whenever Firefox is on my in-built laptop (secondary) monitor, the firefox menu, as well as all the extension menus, are really short. The firefox menu at least has a scroll bar, but the others are unusable.

I tried disabling hardware acceleration (which, based on other questions, seems to fix certain other dual monitor weirdness around menus), but it did nothing. Any tips?

Thanks in advance.

Asked by theo.bendit 3 hours ago

very slow loading of web site

I've noticed I've had a number of new Firefox updates recently. I've also noticed it takes much longer to load my initial web site when I log into Firefox. That web site… (read more)

I've noticed I've had a number of new Firefox updates recently. I've also noticed it takes much longer to load my initial web site when I log into Firefox. That web site is my head page, MSN. It now takes much longer to load that site than before. Is it possible these updates have caused the problem? How can I see what is causing the lengthy wait time for my head page to appear. It takes much longer than it used to. Appreciate input into the issue. Thank you.

Asked by sciencemagic 1 day ago

Last reply by sciencemagic 4 hours ago

Firefox browser version 90.0.2

I am no tech guru. Everything I have searched for help on firefox is completely foreign to me. the system crashes all the time., Settings do NOT work properly as I cannot… (read more)

I am no tech guru. Everything I have searched for help on firefox is completely foreign to me. the system crashes all the time., Settings do NOT work properly as I cannot deselect firefox as my default browser ever since it updated to 90. Now on 90.0.2, everything is a nightmare! I don't think anyone wants to spend 4-8+ hours trying to find out how to use the computer! So, if anyone can speak in plain English & not computer tech code which I do not understand, then help me please! As I look furhter down this page of questions, I have no idea how where to look & what I am supposed to be looking for. So, all I can say is I have a Windows 10 64-bit laptop with CCleaner free version, Malwarebytes free version, Smart defrag free version, Iobit uninstall without all the add-ons.

Asked by tjtjulien 6 hours ago

Last reply by FredMcD 5 hours ago

Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 6 days ago

Last reply by FredMcD 6 hours ago

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.

HI, I suddenly can't send emails ?! Did not change anything. I still receive email fine. Password and smtp setting works with other devices but not on my desktop anymore.… (read more)

HI, I suddenly can't send emails ?! Did not change anything. I still receive email fine. Password and smtp setting works with other devices but not on my desktop anymore.

Any hints ?

  Name: Thunderbird
  Version: 78.11.0
  Build ID: 20210528153351
  Distribution ID:
  User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0
  OS: Linux 5.4.0-80-generic
Mail and News Accounts
  account1:
    INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext
    OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
  account4:
    INCOMING: account4, , (imap) outlook.office365.com:993, SSL, passwordCleartext
    OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true

Asked by Sergio 20 hours ago

Last reply by Sergio 19 hours ago

website with video content: keep getting the 'loading' symbol after ads are shown

Sporza.be is the website containing the video's. Firefox on Android viewed with a tablet Content is loaded via a hotspot on the smartphone(4g) Video's are displayed witho… (read more)

Sporza.be is the website containing the video's. Firefox on Android viewed with a tablet Content is loaded via a hotspot on the smartphone(4g) Video's are displayed without issue in Chrome. The video content starts with advertisement(which is correctly shown),but then it keeps 'loading'. Is this a setting in Firefox to first try to load the full content instead of streaming/buffering it?

Asked by boterhoeksken 5 days ago

Last reply by nitinrnallagatla 7 hours ago

Font rendering broken for some fonts - 78.12.0esr/MacOS 110.11

Noticed a weird problem - some sites don't render their fonts, just empty space in place of text. Tried to debug it: 1. Safe mode and disabling hardware acceleration does… (read more)

Noticed a weird problem - some sites don't render their fonts, just empty space in place of text.

Tried to debug it: 1. Safe mode and disabling hardware acceleration doesn't fix it 2. Sandbox values don't change anything 3. Tried other Mac with the same Firefox version and macOS version - same issue 4. Experimented with CSS in dev tools - issue is related to the specific font (InterVariable in this case, also saw it with OpenSans before).

As you can see on screenshots - we have InterVariable font for this specific block. If I change CSS and remove this font, replacing it with some other one like Roboto - font starts rendering fine. Interestingly enough - font preview in the dev tools works completely fine - font renders, it just is not rendering in the page itself.

As it is a Variable font and me having older MacOS 10.11 - I was suspecting that it is a bug with Variable font support, but why does it render in dev tools and why doesn't it fall back to the other supported font, if this one is not rendered?

Disallowing pages 'to use their fonts' obviously fixes it - as it activates fallback to fixed fonts, but it is not a proper fix, as it obviously messes up designs for sites and their custom fonts.

This side renders completely fine in Chrome, so it must be a Firefox issue. Upgrading macOS is not an option, so I would be fine with a fixed ESR version that works correctly.

Attaching screenshots showing debug info.

Asked by nkth 8 hours ago

Error: Hmm. We’re having trouble finding that site.

Hello, every single time I wake up my Windows 7 Firefox refuses to load any website. It is a Firefox defect, because Windows's Internet icon shows that Internet is availa… (read more)

Hello,

every single time I wake up my Windows 7 Firefox refuses to load any website. It is a Firefox defect, because Windows's Internet icon shows that Internet is available. DNS is also working, while Firefox refuses to load a web. I need to wait 10-15 seconds until Firefox condescendingly loads the web I am trying to access. This bug is very annoying as it happens a few times each day :(

Pavel

Asked by pavel.lastovicka 1 day ago

Last reply by cor-el 11 hours ago

Some letters aren't shown on some websites

Hey, I have already read the other (closed) forum topics. I have the problem, that on some websites all letters from s to z aren't displayed. When I copy the text and pas… (read more)

Hey, I have already read the other (closed) forum topics. I have the problem, that on some websites all letters from s to z aren't displayed. When I copy the text and paste it to a text editor all letters are there.

Here's what I tried according to other forum topics... - In the font properties all is set to standard fonts for 'latin' and 'other' (sorry I use Firefox in german so I don't know the correct english terms)

- Disallowing webpages to use their own fonts works, but it's no option as the websites now all have ugly fonts and don't look as they're meant to be.

I use FF 90.0.2 (64-Bit) on Windows 10 Home.

The problem occurred right away after I installed FF on a new computer. I have also tried syncing to my account and de- and reinstalling. Same problem all the time. The problem does not occur in other browsers, like Chrome, Edge, Opera. Only in FF... Any idea what I could do? It would be sad to use another browser in the future, but since I'm also a web developer it's really not an option to work like that... Any help is highly appreciated.

Cheers, Sven

Asked by sven.friedrich 1 day ago

Last reply by cor-el 11 hours ago

I am unable to open Thunderbird at all - it just keeps crashing and asks me to send a crash report.

My Thunderbird e-mail will not open at all! When I double click the icon to open it, I just get a dialog box saying "Sorry, Thunderbird has crashed and is unable to open… (read more)

My Thunderbird e-mail will not open at all! When I double click the icon to open it, I just get a dialog box saying "Sorry, Thunderbird has crashed and is unable to open." (or something similar). It then offers a box to check to send an error report to Mozilla support (which I thought wasn't supporting Thunderbird any more...?) Then there is a choice to restart or quit Thunderbird.

I have done this multiple times. I have also shut down my browser and rebooted. Nothing has helped, I still get the same dialog box but have not received any response. I have to log into Xfinity on the web to see my emails -(I have a "comcast.net" address).

I just got back from vacation on 7/29/21 when this started happening. Thunderbird worked fine before I left on 7/12/21. I am wondering if this has anything to do with the new version 78 which I understand is being released some time soon to existing users.

Does anyone have any suggestions? Your help is greatly appreciated!! P.S. I am not well-versed in computer technology. Thank you!!

Asked by molly.merideth 22 hours ago

Last reply by sfhowes 11 hours ago

Fonts on certain sites are odd

Certain websites font's have gone weird in Firefox, it's not reproducable on other computers just my own. I have looked through this community and run through: Set gfx… (read more)

Certain websites font's have gone weird in Firefox, it's not reproducable on other computers just my own.

I have looked through this community and run through:

   Set gfx.canvas.azure.backends & gfx.content.azure.backends to direct2d1.1,skia,cairo
   Set gfx.font_rendering.cleartype_params.rendering_mode to 0
   Set gfx.downloadable_fonts.otl_validation to true
   Disabled hardware acceleration

Firefox Version is: 90.0.2 64-bit Windows 10 21H1 All drivers are up to date

Attached are screenshots from Chrome (what the website is meant to look like) & Firefox - I prefer Firefox over Chrome so I would rather not move.

Asked by kris0089 2 days ago

Last reply by cor-el 12 hours ago

  • Solved

Can´t paste in http://forum.worldoftanks.eu

Hello there, since the FF90.xx I can´t paste anymore in the World of Tank EU forum. I did refresh firefox and tried it without addons and in private mode and it does not … (read more)

Hello there,

since the FF90.xx I can´t paste anymore in the World of Tank EU forum. I did refresh firefox and tried it without addons and in private mode and it does not work. The only chance that I can paste is in the mobile version from the used IP.Board. I can´t even see the paste/einfügen option in the posting section.

I have some other members inside the community that reported the same issue to me.

It would be nice to get some help/ideas.

With best regards.

Dragokar

Asked by Dragokar 1 week ago

Answered by Nemac 1 week ago

After 89.0.1 update on Windows, Firefox will not release the audio device, not allowing the computer to sleep.

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs,… (read more)

Since the 89.0.1 update on Windows 10 21H1 (Build 19043.1055), Firefox will not let my PC sleep, unless I quit and re-open Firefox. There is no audio playing on any tabs, but after a while of using Firefox on YouTube or whatnot, it will not release the audio device to let Windows put my monitors to sleep even though all playback has ended.

This can clearly be seen by running "powercfg /requests" as an administrator.

With videos playing, as expected Firefox reserves the audio device, as well as an Execution request.

Output: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe non-display request

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

But after you stop playing the video the output becomes: [ PS C:\WINDOWS\system32> powercfg /requests DISPLAY: [PROCESS] \Device\HarddiskVolume6\Program Files\Mozilla Firefox\firefox.exe display request

SYSTEM: [DRIVER] High Definition Audio Device (HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_10438581&REV_1000\4&2d156fef&0&0001) An audio stream is currently in use.

AWAYMODE: None.

EXECUTION: None.

PERFBOOST: None.

ACTIVELOCKSCREEN: None. ]

You can see the audio device doesn't get released, and the only resolution is to quit and restart Firefox.

This doesn't always happen, but does happen after a while.

Asked by Nabeel Rahimpour 1 month ago

Last reply by Seamus Everywhere 18 hours ago

Super slow image loading on Facebook recently

Facebook has become really slow on Firefox over the last week or so. It is not every time, every day, but the biggest issue is that the images in posts do not appear in … (read more)

Facebook has become really slow on Firefox over the last week or so. It is not every time, every day, but the biggest issue is that the images in posts do not appear in a timely manner. I don't seem to have the issue with Safari or Chrome. I checked to see that I do have the most recent Firefox version. 90.0.2 (64-bit) I am on a Mac book pro. thanks!

p.s The image below is a screen shot of an example of the problem. The images never loaded, even in the time it too for me to find out how to ask the question, and then ask it

Asked by annie.boehm 1 day ago

Last reply by cor-el 23 hours ago

Thunderbird occasionally attach the incorrect file if using drag and drop

Hi there, I was using Thunderbird 32 bit version 78.12.0. So I always receive emails from one department, then I must attach the PDF file from that email to another email… (read more)

Hi there,

I was using Thunderbird 32 bit version 78.12.0. So I always receive emails from one department, then I must attach the PDF file from that email to another email for our clients. Normally I must save the attachment to my computer first, then on the email to my client I attach the file from my computer. BUT, being lazy as I am... I decide not to save the file to my computer, but instead I drag and drop the file from received email... to the new email window which I already prepared for my client.

To my suprise, between the last 3 months (and I do this daily for about 5 to 10 emails), I received total 6 respond from my various clients that I wrongfully attach the file. When I check the send folder, I found my email was attached with the correct file name. But when I open the PDF file, it contain the different file (the PDF which used to be send to another client). I checked my inbox, and found that I received the email with correct PDF name and also correct content.

6 cases from about 750 emails sound like a minority report, but this is wrong and dangerously for my business. Therefore I tried to re-produce the error, and here is my finding so far: - If those wrong email I do the drag and drop once more... the sent email will keep mistakenly attach the same file (correct name, but consistently using the wrong content). - If I create new mail, to the same destination address, with the different subject, then I do drag and drop once more, the attachment is correct. - The incorrect content were randomly picked by the Thunderbird (?), sometimes it's from the nearest attachment in the same date, or a day before... but sometime from 5 months ago. - I've not use any add on at all (never install any add-on, and I've checked the add on window is empty).

Please kindly help me about this? Thank you Stan

Asked by stanley.rauf 4 days ago

Last reply by Matt 23 hours ago