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Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 3 months ago

Last reply by ashleedawg 1 week ago

Constant issue with downloading xx,xxx files of xx,xxx

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set… (read more)

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set the inboxes to a retention policy of 2500 total. So shouldn't even be trying to DL more than that. Seems to mainly manifest when I compose an email (exactly the time that the sluggishness is a problem). Have done the usual compacting/deleting * files.

This is getting to be a real issue now. I wonder if there's any paid support channels that can deal with this?

Asked by ensta 3 months ago

Last reply by Matt 3 months ago

"Send Page/Tab to Device" no more available?

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to… (read more)

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to at least 88.0.1. Where did they go?

The attached screen shots are: - Right Click Menu on Page -- 88.0.1 - Right Click Menu on Tab -- 88.0.1 - Right Click Menu on Page -- 99.0 - Right Click Menu on Tab -- 99.0

Asked by g_mich 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Can not googling, but visiting the site directly work

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googli… (read more)

Greetins, There are times when I can not use google to search things, it kept telling me "Server Not Found". Although accessing the web directly worked. I tried to googling on another browser, and it worked just fine. Any idea why/what might cause this? I never touch firewall settings so everything should be on default settings. Thank you

Asked by althemier 4 months ago

Last reply by cor-el 4 months ago

Trying to Enable JavaScript on mobile

A website I am trying to use requires JavaScript to use. From what I've seen, JavaScript should be enabled by default, but I want to make sure and/or reset it to see if t… (read more)

A website I am trying to use requires JavaScript to use. From what I've seen, JavaScript should be enabled by default, but I want to make sure and/or reset it to see if the website will work then. However, when I tried to figure out how to do that, the only suggestion on here was to change it through about:config, which doesn't do anything. I tried to look that up as well, and I believe someone said that had been taken out so it doesn't work anymore.

I am using FireFox on my Android phone. I've just installed the app, so I'm not missing an update or anyrhing like that.

So how do I make sure JavaScript is enabled? And if it is, how do I troubleshoot to figure out what is actually wrong with the site?

Thank you!

Asked by williamcousineau.actor 5 months ago

Last reply by Paul 5 months ago

Thumbnail failure

The thumbnails on the Firefox page used to take me to the thumbnail home page. Recently this became inconsistent, now the thumbnails try to take me to their home page bu… (read more)

The thumbnails on the Firefox page used to take me to the thumbnail home page. Recently this became inconsistent, now the thumbnails try to take me to their home page but the process stops. I have already refreshed Firefox and that did not help. Then I uninstalled and reinstalled Firefox. The thumbnails come up but their functionality is still broken. How do I fix this problem?

Asked by kfarley1 8 hours ago

Last reply by RobertJ 1 hour ago

Scrambled messages from gmail.com

I'm having problems where messages occasionally get scrambled. The account uses an SMTP server on gmail.com . Only the Inbox folder and the All Mail folder get messages s… (read more)

I'm having problems where messages occasionally get scrambled.

The account uses an SMTP server on gmail.com .

Only the Inbox folder and the All Mail folder get messages scrambled; this doesn't happen to other folders.

It seems to happen only if Thunderbird is doing a compression of multiple folders, and another message arrives during the compression.

I often get at least 300 messages a day, so this happens a few times a month. Most of them use HTML or something else other than plain text.

Messages in the Important folder are not affected, so some of the messages can be recovered from that folder.

Enough of the message headers to identify the messages in the list of Inbox nessages is not affected; the scrambling only appears if you try to display the body of the messages.

Which messages are affected does not relate well to the order of messages in the Inbox list. I suspect it relates to the order of compression instead.

Shutting down Thunderbird and restarting it stops any more incoming messages from being affected, at least as long as they do not arrive during a compression.

If Thunderbird controls which messages are downloaded, shutting down any downloads during compressions should be a fix.

If the server controls which messages are downloaded, a temporary queue for messages downloaded during compressions may be needed.

Unclear of the problem is related to my method of putting a small weight on the Shift key so I can select a series of messages using only one hand (my other hand won't press only the Shift key very well).

The problem appeared in a few versions of Thunderbird before I started using the weight.

Asked by robertmilesxyz 13 hours ago

Last reply by Matt 10 hours ago

Browser Completely Unresponsive

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be … (read more)

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be stuck loading until I restarted Firefox. I tried restarting my computer as well, but that didn't work either, as the issue just came back within a few hours.

Sooo I went to google to search for answers. I got to a forum (https://support.mozilla.org/en-US/questions/881250) that seemed promising, and edited my network.http.max-connections value from 900 to 48, as the chosen answer suggested. I figured if it didn't work, I could always just change it back.

How wrong I was.

Not only did it not work, it prevented me from doing anything. Now when I open Firefox, nothing loads. I can see the toolbar, search bar, and my bookmarks, but the actual screen is blank. No widgets with my frequently visited sites and some news stories, no homepage, just blankness. When I enter a url or do a random search or even try to open about:config, nothing happens. It doesn't even show a loading icon.

I attempted to refresh Firefox, but it got stuck in the loading stage, which I attributed to my already breaking it somehow. So I uninstalled and reinstalled Firefox. But no dice. It's still entirely unresponsive.

Any help would be appreciated. Please keep in mind I'm largely computer illiterate!

Asked by hanentr 22 hours ago

Last reply by RobertJ 14 hours ago

Firefox has become slow to open tabs - please see details

I can really use some help. Odd Firefox behavior. Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting… (read more)

I can really use some help. Odd Firefox behavior.

Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting Firefox. Usually takes 2-3 minutes tops for all to be readied. Now taking 10-12 minutes or more. Just last few days.

I have three versions of Firefox. Right now main is 91.12 ESR which updated a few days ago. Also 91 ESR portable and 102.1 ESR Portable. All act the same. All used the same profile, copied from one to another.

Things do change so I see that my ESET antivirus updated and could be it. Turning ESET off temporarily made no difference.

Opening the session does use 100% CPU, but that is not new. Always has pegged. Comes down to normal when all opened. Single sites open as expected. And after all sites opened, FF acts as it always did with no issues. Its just loading all the tabs that is the issue.

ODD Note: If I open the 91 ESR profile, then Startup Cache folder, clear the cache from about: Support, it does not delete the files. Yet that IS the profile being used. On at least one of the portables, that works as expected. If I delete the Startup cache files and open FF 91 ESR, it does not rebuild them. Makes me think it is using a different profile, but I am sure it is not.

I cannot try Safe Mode as the Session Manager would not be there to open the saved session. I may try turning off some Add-ons to see if a conflict, maybe with something added or updated recently.

Connection speeds have not changed and are above 400 Down and 150 Up.

As mentioned, this has worked for years. Sometimes with as many as 120 tabs. So it has to be a recent change.

I do have changes made to about:config but no idea where to try to make changes there to sleuth this issue. Happy to post the changed items, though long list.

Can anyone help at all? Anything more I can tell you?

Windows 10 latest build.

Asked by in4m8n 23 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

Thunderbird mail content not visible

UPDATE: In Privacy and Security, I just turned on Antivirus which allows the antivirus client to quarantine the individual message and not my entire inbox. Let's see if… (read more)

UPDATE: In Privacy and Security, I just turned on Antivirus which allows the antivirus client to quarantine the individual message and not my entire inbox. Let's see if that helps!

When I download my e-mail in Thunderbird on my Surface, Windows Defender says I might have a virus. Meanwhile, my inbox shows several messages, but none of them have content. Just the Subject line.

I've run Windows Defender scans and it says there are no current threats. I've even run the offline scan, which is supposed to be extensive, and no virus.

If I download my e-mail in Thunderbird to my old Dell laptop (instead of my Surface), the messages are all normal with subject line and content, so it definitely seems as if I have a virus on my Surface. However, it doesn't happy every day. And, if I use my other laptop to resend the same messages to me on my Surface, they appear normal.

Is this behavior normal for Thunderbird if there is a virus and if so, how can I get rid of it? I've had Thunderbird for decades. I've had the same e-mail address for almost 30 years! Thanks!

Asked by wittmann3 1 day ago

Last reply by david 1 day ago

Cannot log in to firefox account from Firefox

Guys, How crappy can this sh. be? I have to use Konqueror to log in to firefox account. Your website reports "cookies disabled", even when every effing thing has been ena… (read more)

Guys,

How crappy can this sh. be? I have to use Konqueror to log in to firefox account. Your website reports "cookies disabled", even when every effing thing has been enabled! I cannot use your product and have to use someone else's to log in to your effing website!? Not only this POS srashes EVERY EFFING DAY, now I cannot even log in with it?!

SRSLY?! Konqueror is better? And you are surprised you lose market share?

Asked by antymat+firefox 1 day ago

Last reply by Paul 1 day ago

help me

having calling issues , telling me something went wrong try restarting Firefox or restarting your computer ,for more troubleshooting suggestions, to visit our help cent… (read more)

having calling issues , telling me something went wrong try restarting Firefox or restarting your computer ,for more troubleshooting suggestions, to visit our help center i have try everything to fixed it up i couldn't fixed it

Asked by evelyngray222 1 day ago

Last reply by Dropa 21 hours ago

Downloading with Firefox stops several times.

Downloading with Firefox stops repeatedly and is very annoying. Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, bec… (read more)

Downloading with Firefox stops repeatedly and is very annoying.

Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot)


After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes.

Question, who recognizes the problem and more importantly how do I solve it?

Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum ‎8-‎12-‎2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0

Firefox version 103.0.2 (64-bits)

Asked by Diederik-_- 2 days ago

Last reply by jonzn4SUSE 2 hours ago

Thunderbird not moving more than 200 messages at a time

Hello . I am trying to move 2500 emails from a subfolder of the "saved" folder to another folder within the "saved" subfolder. I select the first one, scroll down to the … (read more)

Hello . I am trying to move 2500 emails from a subfolder of the "saved" folder to another folder within the "saved" subfolder. I select the first one, scroll down to the last one and then push shift+click to select all of the emails. I then right click and click on "move to" then select the folder I want to move them to. Thunderbird says that it is moving the messages. When I check the folder it displays all of the emails in the list, a few seconds later it updates from the server again and only 200 emails have been moved. I then select the remaining 2300 emails and try again, and again it only moves 200 of them. A process that should have taken a few minutes has taken nearly an hour. I'd be grateful if I can have some help with this. I last used Thunderbird in April this year (2022) and this was never a problem (I regularly group my emails into lots of 2500 to make it easier to sort them in batches). I am using AOL email accessing via IMAP and am using the latest version of thunderbird. Thanks.

Asked by ATTHEGATES1234 2 days ago

Last reply by christ1 1 day ago

Complete hang when accessing the World of Tanks website

When you visit a specific page on the site from the theme, after a few seconds, the computer freezes completely. Such that even the mouse stops moving. I checked several … (read more)

When you visit a specific page on the site from the theme, after a few seconds, the computer freezes completely. Such that even the mouse stops moving. I checked several times - the problem is connected precisely with Firefox and with this page and nothing else. On the third hang, the firefox.exe file was even deleted and I reinstalled it with the transfer of the profile. Closing this page until it has time to boot has solved the problem of computer freezing. Is this observed in everyone? https://worldoftanks.ru/ru/news/special-offers/wot-12th-anniversary/

Asked by chimmag 2 days ago

Last reply by jonzn4SUSE 1 day ago

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 2 days ago

Last reply by jonzn4SUSE 1 day ago

Firefox crashing

Have to be honest… Firefox was a browser I always relied on, however, since I’ve sent it up to my other browsers I’ve had nothing but issues with crashing on my site and… (read more)

Have to be honest… Firefox was a browser I always relied on, however, since I’ve sent it up to my other browsers I’ve had nothing but issues with crashing on my site and losing my webpages. I need to know what the fix is to this because I will download other browsers instead if using Firefox from this point forward. Please advise what the solution is. Christopher

Asked by tophers_2021 2 days ago

Last reply by petergroft 2 days ago

why i am getting error message and unable to upload website?

An error occurred during a connection to permitexam.dmv.ny.gov. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable… (read more)

An error occurred during a connection to permitexam.dmv.ny.gov.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by denesepalmer 2 days ago

Last reply by RobertJ 2 days ago