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Problem accessing mail server

Thunderbird has suddenly developed a problem downloading mail, I keep getting asked to enter a new password to access mail. Thundebird is accessing the mail account ok f… (read more)

Thunderbird has suddenly developed a problem downloading mail, I keep getting asked to enter a new password to access mail.

Thundebird is accessing the mail account ok from my laptop and phone, just desktop has developed the issue. Did it once then worked ok for awhile now constantly.

Found if it re-installed Mozilla would work for awhile then same thing, now does it even with new install.

I have found when I fire up Mozilla when it asks for new mail server password or to retry etc, if I go and and change the server port to 992 it then indicates conection refused, if I then change the server port back to 993 and enter password Mozilla functions correctly for sometime but eventually goes back to asking for a new password?

Asked by leigh9 3 days ago

Last reply by BarryS 3 days ago

FF Private Network (vpn) "needs attention"

I've been a volunteer tester of FPN for months. This AM I got a pop-up that FPN needs attention and to log into account. I could not log into the account through the li… (read more)

I've been a volunteer tester of FPN for months. This AM I got a pop-up that FPN needs attention and to log into account. I could not log into the account through the link provided by FPN even after four attempts/confirming usr/pwd. I did get in via the moz://a site and here I am. Is there an issue with the FPN vpn? What can I do to resolve? Thx

Asked by goffice 2 days ago

Last reply by Eve 22 hours ago

google maps not showing minor roads

A while ago Google maps developed a fault. Only main roads and some places are visible. If I switch to satellite view, the roads are there, but not when switching back t… (read more)

A while ago Google maps developed a fault. Only main roads and some places are visible. If I switch to satellite view, the roads are there, but not when switching back to Map view. All the minor roadlines disappear. Recently I noticed a similar fault on another website, where faint lines indicating button places also disappeared or are very faint. Has Firefox changed how it renders lines/ colours? If so, can I find a way to tell the system to show these features?

Alternatively, is the fault with how Google outputs its data?

Attached are 2 versions of a map, one in normal view (no roads) and one in enquiry mode (lots of roads visible as gaps in the data)

Asked by cvhorie 5 months ago

Last reply by Wesley Branton 5 months ago

Can receive but no longer send messages from Tbird: Client host rejected: Access denied.

Sending messages was working fine until today 2/22/20 (actually, last verifiable sent message was 2/15/20). Mail supplier is yahoo mail, smtp.frontiernet.net. Spent an … (read more)

Sending messages was working fine until today 2/22/20 (actually, last verifiable sent message was 2/15/20). Mail supplier is yahoo mail, smtp.frontiernet.net. Spent an hour on the phone with them verifying my Tbird settings. Can successfully send email from the yahoo.com mail web page. When I try to send from Tbird, I get this error:

An error occurred while sending mail: The mail server sent an incorrect greeting: 554 5.7.1 <cpe-67-253-178-147.rochester.res.rr.com[67.253.178.147]>: Client host rejected: Access denied.

Could this be related to the most recent Tbird software update?

Thanks in advance, Greg Wolfe

Asked by Gregory J Wolfe 4 months ago

Last reply by saccol 3 months ago

Firefox opens two new windows when I click on a link

I am using Firefox browser on my MacBook Pro and I have noticed the following. When I quit the Firefox app (no background activity), and I click on a link that I receive … (read more)

I am using Firefox browser on my MacBook Pro and I have noticed the following.

When I quit the Firefox app (no background activity), and I click on a link that I receive in an email (from my Mail app), then Firefox opens 2 windows. One is empty and the second leads to the desired link.

On the other hand, if I don't quit the Firefox app but simply close it (x symbol), then when I click on a link it open correctly in a single window.

Asked by makis 4 months ago

Last reply by peter236 3 months ago

The "Get Messages" button gets messages but only from the top account in the left-hand panel.

The "Get Messages" button only gets the messages from the first account in the left-hand panel. To get all messages, I have to pull down the menu and click "Get All New M… (read more)

The "Get Messages" button only gets the messages from the first account in the left-hand panel. To get all messages, I have to pull down the menu and click "Get All New Messages". Though Thunderbird has always seemed slow to respond when getting messages, I have only recently identified this bug, so can't be sure it didn't occur before the latest update (68.5.0) on Win7 laptop.

Asked by G_J_A_T 4 months ago

Last reply by retired74 5 days ago

I keep getting the message - your browser does not currently support accessing the clipboard - how do i resolve

I keep getting the message - your browser does not currently support accessing the clipboard - how do i resolve? I am trying to take a table across to word from the webpa… (read more)

I keep getting the message - your browser does not currently support accessing the clipboard - how do i resolve?

I am trying to take a table across to word from the webpage and it keeps coming up with the message in red in teh bottom right hand corner.

Asked by iain6 1 week ago

Last reply by cor-el 1 week ago

Right-click menu white text and gray background

Problem: right-click menu text is white (disabled menu item is gray) and background is light gray Tried: - I do not have userchrome.css - no changes in preferences >… (read more)

Problem: right-click menu text is white (disabled menu item is gray) and background is light gray

Tried: - I do not have userchrome.css - no changes in preferences > fonts and colors - refresh firefox

- MacOS 10.15.5 with Dark appearance - Firefox Developer Edition 78.0b9

Asked by twnaing 1 week ago

Last reply by yogyta kalwar 1 week ago

Spinner spins, pages won't load after viewing page source

Whenever I view a page source on Firefox, it then will not allow any other pages to load. They just spin. Once I restart FF, I can go to new pages. Is this a known issue?… (read more)

Whenever I view a page source on Firefox, it then will not allow any other pages to load. They just spin. Once I restart FF, I can go to new pages. Is this a known issue?

Asked by DirCat 1 week ago

Last reply by cor-el 6 days ago

Cannot send emails: Error "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com was lost in the middle of the transaction. Try again"

I keep getting this error message when trying to send emails through my Hotmail in Thunderbird: "Sending of the message failed. The message could not be sent because the … (read more)

I keep getting this error message when trying to send emails through my Hotmail in Thunderbird: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com was lost in the middle of the transaction. Try again."

I tried the steps online in the support article at https://support.mozilla.org/en-US/kb/cannot-send-messages. I have tried deleting all the saved passwords as other answers to this problem have suggested. Nothing has worked. I have double checked the SMTP setting and they are correct.

If I turn off my VPN I can send messages. However as my wifi connection is shared and not secure, this isn't an ideal solution.

I'm sending a screenshot of my server settings. Email provider: Microsoft Outlook (formerly Hotmail) Firewall & antivirus: Bitdefender Total Security VPN: Bitdefender VPN Operating System: Windows 8.1 Thunderbird Version: 68.9.0 (32-bit)

Asked by Cardinal Fang 1 week ago

Last reply by sfhowes 1 week ago

Printing of longer website still often not working - just one page printed

I thought having reported this problem long (I'd say years) ago - but still I have to use other browsers when I want to print many websites into a Pdf-file: Firefox creat… (read more)

I thought having reported this problem long (I'd say years) ago - but still I have to use other browsers when I want to print many websites into a Pdf-file: Firefox creates only one page. E. g. when checking files on virustotal.com I keep a Pdf-file with the results. This needs usually two or three pages - but firefox creates just one. If I zoom it down to 40 % everything fits in that single page. But I'd rather have a file which I don't have to zoom up before I am able to read the contents ... When I use e. g. Opera several pages are created

Asked by berndleutenecker 6 days ago

Last reply by jscher2000 10 minutes ago

Cannot Send Email through Thunderbird - Office365

Hello! I'm trying to set up Thunderbird to connect to Office365 email that is part of our website hosting plan on GoDaddy. I downloaded the latest version of Thunderbird… (read more)

Hello!

I'm trying to set up Thunderbird to connect to Office365 email that is part of our website hosting plan on GoDaddy. I downloaded the latest version of Thunderbird yesterday, and it's never been installed on my PC before.

Email is being received, but can't be sent. After asking for my email password, I receive the following error message: "Login to server smtp.office365.com with username XXXX failed." Message box also includes Retry/Enter New Password/Cancel buttons. Enter New Password doesn't correct the problem.

I have the free version of AVG anti-virus. No websites are blocked. I have the Windows 10 firewall and have added Thunderbird.exe as a trusted app. I've reset the email password via "reset email password"

As a test, I set up my Yahoo email account, and it works fine - just can't get our website email to work!

Screen shot of Thunderbird settings is attached - Appreciate your help!

Kellie

Asked by kg_mailbox 6 days ago

Last reply by sfhowes 5 days ago

firefox freezes upon clicking links--until the cursor leaves the window

I would like to preface this With the statement that l am using the software on a fresh install of Windows 10, which has been updated, on a Samsung Galaxy Book 2. when cl… (read more)

I would like to preface this With the statement that l am using the software on a fresh install of Windows 10, which has been updated, on a Samsung Galaxy Book 2.

when clicking links, the software will often, but not always, freeze. When this happens, the program will always pick up where it left off only once the cursor leaves the window(in this case, I hover my S pen outside the Window). It then loads the page as normal.

needless to say, this is very odd, and it would be beneficial to know if this bug is reproducible w/ other configurations given how unique my setup is.

Asked by brosasaki 6 days ago

Last reply by FredMcD 6 days ago

Image broken in mail in thunderbird.

Hello The images does not appeared properly in the mail, instead i have a broken file icon, and the image is placed at the end of the mail. Do you know this problem ? th… (read more)

Hello

The images does not appeared properly in the mail, instead i have a broken file icon, and the image is placed at the end of the mail.

Do you know this problem ?

thank you

Asked by math_salavert 6 days ago

Last reply by sfhowes 5 days ago

slow start after updating to Windows 10 version 2004

Hi, I been using firefox for quite sometime, my current version is 77.0.1 i updated to windows 10 build 2004 and since then my firefox takes up to a minute to start while… (read more)

Hi,

I been using firefox for quite sometime, my current version is 77.0.1

i updated to windows 10 build 2004 and since then my firefox takes up to a minute to start while it was launch instantly right before Windows update.

help pls

Asked by Doudar 6 days ago

Last reply by FredMcD 6 days ago

error when trying to login to google to get email

The site at https://mail.google.com/mail/u/0/?from_extension=gmail_privacy_tracker#inbox has experienced a network protocol violation that cannot be repaired. The page yo… (read more)

The site at https://mail.google.com/mail/u/0/?from_extension=gmail_privacy_tracker#inbox has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected. How do I fix this? I can log in fine with Chrome etc....

Asked by Linda Beth 6 days ago

Last reply by Wesley Branton 6 days ago

same problem!

Secure Connection Failed PR_CONNECT_RESET_ERROR. I turned off my Avast anti-virus for 10 minutes to see if that helped but it didn't. The website address I am trying to a… (read more)

Secure Connection Failed PR_CONNECT_RESET_ERROR. I turned off my Avast anti-virus for 10 minutes to see if that helped but it didn't. The website address I am trying to access is: https://www.gadoe.org/Finance-and-Business-Operations/Human-Resources/Pages/JobDetails.aspx?Jid=1080 Thanks for any feedback! Debbie M.

Asked by debbiemaedke 5 days ago

Last reply by ARMAN KHAN 5 days ago