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How to turn off Secure connection failed and site blocked by firefox

Firefox has been blocking more and more websites that play music or video lately. These are clearly secure. I see the "connection not secure" notice because there is supp… (read more)

Firefox has been blocking more and more websites that play music or video lately. These are clearly secure. I see the "connection not secure" notice because there is supposedly a problem with the certificate. All the help tutorials from Mozilla do not work. For example, I can't listen to internet radio (example: http://radio.orange.com/radios/helpmechill). Have Windows 10, I clear the cache regularly, it is also not a problem with external security program like ESET etc.. Suggested solutions do not work, I have no option to turn off the security blocking temporarily etc.

Asked by Thunderbolt1 5 days ago

Last reply by FredMcD 5 days ago

Firefox 91.0 ==> UI issues with appearance of fields, buttons

Updated to Firefox 91.0 (MacOS 10.13.6 High Sierra) ==> UI issues with fields showing no color, inappropriate color, window transparent/skeletal appearance where under… (read more)

Updated to Firefox 91.0 (MacOS 10.13.6 High Sierra) ==> UI issues with fields showing no color, inappropriate color, window transparent/skeletal appearance where under-window is visible / inability to use selection buttons. Normally I could solve this by deselecting graphics acceleration but in 91.0 FFx this doesn't solve the problem. If FFx Team Members are reading: Please fix, thanks.

Asked by pmaisonpierre 1 month ago

Last reply by wisdomoflove 1 month ago

Performance issue in current version 91.1.0

I am using Thunderbird on Linux (Arch and Manjaro, 64bit) with several IMAP accounts for a couple of years. I recently updated version 78.14 to 91.1.0 (btw, why this huge… (read more)

I am using Thunderbird on Linux (Arch and Manjaro, 64bit) with several IMAP accounts for a couple of years. I recently updated version 78.14 to 91.1.0 (btw, why this huge jump in verson number?)

The new version is VERY sluggish, almost unuseable. Browsing in emails, browsing in the folder pane, shifting of emails to folders, is extremly slow, a pain. Anyone else experiencing this? They broke Thunderbird. I also have issues with some meeting invitations sent by the GMail app on Android which open the wrong window when clicked upon.

Hasn't this version been tested before release?? This is really bad.

I will either downgrade to the old version or look for another solution.

Asked by HotblackDesiato 1 week ago

Last reply by Wayne Mery 6 days ago

SSL and this error PR_END_OF_FILE_ERROR

Hello, I am having issues with error messages when browsing with Firefox. This error PR_END_OF_FILE_ERROR and this error SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA I don'… (read more)

Hello,

I am having issues with error messages when browsing with Firefox.

This error PR_END_OF_FILE_ERROR and this error SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA I don't get these errors when using Chrome or Microsoft Edge.

When I reload the current page, the page loads properly.

I've tried these tips so far: refreshing Firefox, setting to "no proxy" on network settings, turning off Avast, uninstalling and reinstalling Firefox, checking manual proxy on my PC, restart my computer, refreshing Firefox, checking the clock on my PC.

Is there anything else I can do to fix this?

Thank you for assistance.

Asked by Kay 1 week ago

Last reply by FredMcD 1 week ago

Netflix/Widevine issue

Hello, This has been going on for few months and it doesn't seem to be going away (in fact, I see more complaints about similar issue around the net), so here it goes. Up… (read more)

Hello,

This has been going on for few months and it doesn't seem to be going away (in fact, I see more complaints about similar issue around the net), so here it goes.

Up until Firefox 87 with Widevine 4.10.1582.2 I had no problems with Netflix. Then Firefox 88 with Widevine 4.10.2209.1 was released and every time I watch an episode of a show the screen freezes for several seconds while sound goes on. If you rewind and reach that point again, it doesn't happen again. However it's inredibly annoying when it happens at the climax of every episode.

I stopped updating Firefox beyond 87, but then Widevine 4.10.1582.2 stopped being supported and had to update or not being able to watch Netflix at all. While I can still watch movies, I had to start using Edge to watch tv shows (and I really don't want to do that).

I haven't noticed it happening on a movie, possibly because the last few minutes are credits which I don't watch. But there's a possibility it only happens on episodes. This is only my suspicion, but it happens right after the episode finishes buffering, so maybe it has something do with that or maybe some process with next episode is beginning while the current one is still being watched.

I'm not exactly sure it's something you can fix on your end since it seems to be involving Widevine, but would be great if something could be done.

Asked by ozz666 1 week ago

Last reply by FredMcD 1 week ago

Mozilla Thunderbird Email no longer works

My Mozilla Thunderbird email application has been working for over 10 years, but on 9/13/21, no longer works. There are a number of error messages, and navigation redirec… (read more)

My Mozilla Thunderbird email application has been working for over 10 years, but on 9/13/21, no longer works. There are a number of error messages, and navigation redirects. Where to start? My "expert" moved, and left no contact information. Perhaps the most significant error is "Unable to log in at server", followed by "Failed to connect to server", then "Probably wrong configuration, username or password." Normal Thunderbird startup opens the email page and performs the Get Mail function. Now, an unknown screen appears, that looks like a sales pitch to buy this product. But if you click on one of the options, you are promoted to redefine the email IDs that already exist. I'm not an expert. I'm confused. Please help.

Asked by altoncraig950 1 week ago

Last reply by sfhowes 6 days ago

Firefox

No matter how may times I have tried to download a new copy of Firefox I get the same result constantly. Can you help please? Thank you. (See atached screen copy) … (read more)

No matter how may times I have tried to download a new copy of Firefox I get the same result constantly. Can you help please?

Thank you.

(See atached screen copy)

Asked by Dancing_Cat 1 week ago

Last reply by FredMcD 5 days ago

sending emails with attachments

When sending an email with an attachment I get the following error: Sending of the message failed. Unable to open the temporary file C:\Users\Office\AppData\Local\Temp\ns… (read more)

When sending an email with an attachment I get the following error:

Sending of the message failed. Unable to open the temporary file C:\Users\Office\AppData\Local\Temp\nsmail-1.tmp. Check your 'Temporary Directory' setting.

Saving the email to drafts, restarting Thunderbird, retrieving email from drafts and it will successfully send. Any suggestions?

Asked by hec6357 6 days ago

Last reply by Stans 6 days ago

links in pages do not open

On any websites if I click on a link it's unresponsive. The only way I can get a link to open is by opening in a new tab. This has only been happening since reinstalling … (read more)

On any websites if I click on a link it's unresponsive. The only way I can get a link to open is by opening in a new tab. This has only been happening since reinstalling and updating Firefox. Thanks.

Asked by aforder79 6 days ago

Last reply by Seburo 4 days ago

Cursor disappears in maps

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible.… (read more)

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Asked by roger.pettersson 6 days ago

Last reply by cor-el 5 days ago

FireFox not opening

I haven't used my laptop in a while so when I booted up it had to get Win updates and FF updates, once done with those I tried to open FF but didn't get very far before I… (read more)

I haven't used my laptop in a while so when I booted up it had to get Win updates and FF updates, once done with those I tried to open FF but didn't get very far before I got a blank screen with this showing....

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 759, Column 13:

           <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

What this means is over my head.... help.

Thanks ahead of time..  :)

Win 10, Dell inspirion N5010

Asked by wp129 6 days ago

Last reply by cor-el 6 days ago

Firefox is not responding

It says that Firefox is already running in background and gives prompt to close Firefox, upon clicking which it repeats the same process again. I have tried closing it fr… (read more)

It says that Firefox is already running in background and gives prompt to close Firefox, upon clicking which it repeats the same process again. I have tried closing it from task manager, but can't close one, saying that the operation could not be completed. Can you please help me with this? It is a bit urgent.

Asked by soukaryasaha06 6 days ago

Last reply by FredMcD 5 days ago

Unable to find password on imap.mail.me.com

I have been away from home for 18 months so haven't been using Thunderbird. On my return, when I open Thunderbird I get messages such as "Enter your password for 'name' o… (read more)

I have been away from home for 18 months so haven't been using Thunderbird. On my return, when I open Thunderbird I get messages such as "Enter your password for 'name' on imap.mail.me.com" where 'name' is the bit before @ in my email address. I have tried what I thought was the password for the account but to no avail. Can I find this password somehow?

Asked by simonorr 5 days ago

Last reply by Matt 5 days ago

Firefox stops responding immediately on open.

Hi, firefox was fine yesterday however now today it stops responding as soon as I open it. I'm not even able to press restore session or anything, don't have time for it.… (read more)

Hi, firefox was fine yesterday however now today it stops responding as soon as I open it.

I'm not even able to press restore session or anything, don't have time for it.

Asked by casper6 5 days ago

Last reply by cor-el 4 days ago

Been trying to make Firefox my Default Browser, but some sites just don't work...

About a year ago, I tried switching from Chrome to use Firefox as my primary browser. I love many of the built in privacy features and Facebook Container, etc. But as I'v… (read more)

About a year ago, I tried switching from Chrome to use Firefox as my primary browser. I love many of the built in privacy features and Facebook Container, etc. But as I've been using Firefox, I've discovered sometimes things just stop working with no indication or errors explaining why.

Maybe SOLVED: I finished typing out this whole post and discovered the uBlock Origin extension is probably what has been causing all of this.

First I remember encountering oddities was with Gmail. My email was up, but refused to load messages. It seemed to think it couldn't connect to the server or something and just kept retrying ever 5 minutes. I thought my internet was out, but then discovered other sites worked, and Gmail worked fine in Chrome. Since then I've encountered numerous times where sites just don't work or don't respond in Firefox, and I have no idea why. Sometimes restarting the browser helps, but sometimes I close out of Firefox and can't launch it again because the system says it's still running.

Many times the only fix is to just use a different browser.

Just yesterday I ran into issues navigating FAFSA or Federal Student Aid (FSA) on https://studentaid.gov The site loads up and logging in to complete the FSA application works, but I can't click on any of the links in the dropdown menus across the top and those same links down at the bottom of the page don't work either. They just don't respond. If I open the site in Chrome, they work fine. The only button along the top that works in Firefox is the FSA Title that returns to the home page. The links down in the middle of the page seem to work as well, but the top and bottom navigation just don't respond. Well, they don't respond to left clicks. Hovering the mouse shoes the URL they point to, and I can right click on them. I just tried testing right clicking and using "Copy Link" to copy and paste the address and Firefox goes to the pages directly just fine. This one for example: https://studentaid.gov/understand-aid/types But even on that page the links in the dropdown menus up top and the site navigation at the bottom still don't work.

While searching for help just now, I discovered Breakages due to Tracking Protection: https://support.mozilla.org/en-US/kb/report-breakage-due-blocking So I tried that, but that didn't fix the site.

Again, this isn't the only site I've encountered this issue, it happens all the time. Today when I encountered issues in my college's online bookstore I finally came to the conclusion that this happens often enough that I can't use Firefox as my default browser. The thought of having to abandon Firefox is extremely upsetting to me, so I'm reaching out to see if we can fix it before I have to swap back to Chrome.

Attached is a screenshot of my college online bookstore. After logging in, I should be able to search for my course materials through a series of filter selections based on the term, program, and course ID. But no matter how vigorously I click on the summer or fall term options, they just don't register that I'm clicking or selecting them.

What information can I provide to help you test this? I've also included screen shots of my Extensions... and that led to the discovery that uBlock Origin might be the culprit for all of this. ugh... Well, I guess I'll upload in case this helps anyone else.

Thank you.

Asked by break_dance-22 5 days ago

Last reply by FredMcD 4 days ago

Firefox + Facebook Problem

Using desktop, Windows 10, and Firefox browser. Having having a variety of issues that come and go when using Facebook. Some of the problems: photos in Facebook feed no… (read more)

Using desktop, Windows 10, and Firefox browser. Having having a variety of issues that come and go when using Facebook. Some of the problems: photos in Facebook feed not showing or only a couple (sometimes was okay), Facebook Messenger sometimes was blank, got so I had to sign in every time I left Facebook and went back to it, sometimes when I would try to type a comment or type in Facebook search box it would not let me type, in a Facebook photo album it only showed photos on one side and then other times it would not show photos. I cleared the cache while still in Facebook and also when signed out. I've used F5 numerous times. I tried making the cache larger. Still had issues. I tried a different browser and did not have those problems. Problems are not all constant. I finally ended up uninstalling and reinstalling Firefox, which so far has helped with some of the problems (at least when I tried it), but not all. I tried to type a comment now and it would not allow me to.

Asked by ca266b 4 days ago

Last reply by TerryN21 4 days ago

Thunderbird 91.1.1 not downloading emails in folders until I click on them.

I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these a… (read more)

I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these are on the outlook server i.e. not using Thunderbird. Thunderbird only automatically receives mail into the 'inbox' folder. All other folders only update once I click on them. I cannot work out what is wrong.

Asked by Cloudseed 4 days ago

Last reply by sfhowes 4 days ago

Firefox keeps crashing - Windows 10

Hi everybody! Until I used Windows 7 Ultimate I had no problem using Firefox on my PC. I've been forced to use Windows 10 and I've apdated both my desktop and my Laptop a… (read more)

Hi everybody! Until I used Windows 7 Ultimate I had no problem using Firefox on my PC. I've been forced to use Windows 10 and I've apdated both my desktop and my Laptop at the same time (one hour difference) - both run almost exactly the same programs with the exactly same structure (name of software, names of files and/or directories, cookies, extensions etc etc). My Laptop (HP EliteBook) has no problem whatsoever, while on the desktop firefox keeps crashing whenever I sitch on an external HD, or I start a program, or often when I play chess. It crashes also when I'm watching an You Tube clip, and I change clip.... The only time that Firefox doesn't crash is when it is alone, no programs are running in the background, and I explore the internet using the same window, and not opening any links in a new window. I have an idea of what may be the cause but I'm looking for someone who has my same issues in order to check causes. I must admit that I'm fed up, and I'm seriuosly considering to switch to chrome after having used Firefox since it was born.... Thank you, Marko

Asked by marko.meloni 4 days ago

Last reply by FredMcD 4 days ago

Opening a new window loads a page from the recent history

Whenever I open a new page in firefox it automatically loads a page from the recent history in the new window. This is partly annoying because there is a delay waiting f… (read more)

Whenever I open a new page in firefox it automatically loads a page from the recent history in the new window. This is partly annoying because there is a delay waiting for it to load a page you don't want, but is also quite a big problem when it loads a page from the history that was a pop-up with a reduced size, and sometimes with settings that prevent you from changing the page address.

I don't know why it is doing this but it is unusable behaviour. I've tried restarting the computer (and firefox) but it is still doing it. This is version 92.0 for ubuntu.

Asked by Pastuso 4 days ago

Last reply by FredMcD 4 days ago

"Gah" Tab Crashes and Spontaneous Shutdowns

Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action. Am running latest version of Firefox on Wi… (read more)

Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action. Am running latest version of Firefox on Win10 desktop which is updated religiously. Have run Task Manager which indicates no activity higher than a Medium rating. Interestingly, while I experienced a couple of tab closures this morning, they are predominately later in the day and on occasion I need to reboot the system to get Firefox operating. Hopefully there is a relatively simple fix for this issue. Thanks.

Asked by WhiteBimmer 4 days ago

Last reply by FredMcD 2 days ago