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Hi all,

Just upgraded to Thunderbird 115(from the last Non beta version).

I have multiple email accounts.

When I click to the inbox off one of my gmail accounts it does not display to the last message received. Thunderbird opens to a message about 1/4 up into my inbox.

I have a second gmail account and this behavior does not occur.

I'm sure its a easy fix, I just can't figure it out .

James

Supernova has been named correctly. So far it has "exploded" all over. Once again I can not click on an email link and have it open in Firefox. (1) Quick filter doesn't seem to work very well any more. It might give me what I am looking for, but when I close it quick filter, it starts putting back messages very slowly one at a time for minutes. (3) I am getting fairly constant messages that it can't write to disk because the disk is full or it doesn't have permissions (both of which are wrong). (4) I have a sub-folder that contains 2022 emails and it has started listing those emails as part of the current inbox and no longer shows them as part of the 2022 sub-folder. (5) And finally it has crashed several time.

This all started when I let the update for Supernova install and it just keeps getting worse. Any suggestions?

Since snap firefox keeps crashing somehow, it just hangs.. i cleared cache and all, reinstalled it, but still.. ?

They say linux is a broken system (:

Hello Thunderbird and community

I have a fairly modern Windows 10 desktop computer that has never had any trouble opening up Thunderbird but all of a sudden it's crashing all the time .

The box that comes up in the middle of my screen says Mozilla Crash Reporter. We're sorry Thunderbird had a problem and crashed. We'll try to restore your tabs and windows when it restarts. to help us diagnose and fix the problem you can send us a crash report...then it has a couple of boxes. your crash report will be submitted before you quit or restart... then it has a box restart Thunderbird and another box quit Thunderbird

I hope you can get this sorted out and soon as I rely on this program to work every day

Please respond and let me know what's going on.

Yours sincerely

Rob mackerras

I don't recall this being an issue before but now with Thunderbird when deleting multiple messages, TB freezes with the "not responding" message. The more messages, the longer the delay.

By using Shift Delete, and bypassing the trash folder it is instantaneous. Other than that, is there any other solution?

Thanks

Hi all.

TB worked until it updated to 115.5.1 (32-bit) I can still receive email but cannot send emails from from hotmail account.

This is getting very inconvenient.

Has anyone the solution please?

Thanks.

Thunderbird fails during the shutdown process. When the "X" is clicked the main screen goes away and the Windows Task bar icon shows inactive. However, if you watch Windows task manager Thunderbird is using 15 to 25% of the CPU. This may go on for a minute or more after which it will fail with an error and the Thunderbird error screen is displayed. This has been going on for 8 or 10 months now and I have ignored it it because it didn't cause me any problems. I have submitted probably 100 error reports on this. I'm running 115.5.1 (64 bit) under Windows 11.

The only extension I'm running is BirdieSync but Thunderbird fails even with this disabled. I found an old incident related to BitDefender but I do not now and have never run that extension.

This has become a very high priority of late. One of my eMail accounts has changed their sever settings. I need to make changes to that account in Thunderbird. However, because of this failure (i presume) the changes to the account are never saved and I have to remake them ever time I have to restart Thunderbird.

This is basically the same issue as someone posted in https://support.mozilla.org/en-US/questions/1431097 I posted it there as the latest reply, but the thread is idle. So- I am receiving regular emails with jpg attachments from IP security camera, sometimes jpg is displayed, sometimes not, at the same time using mobile phone email app or on my win10 pc other email app it shows just fine. Also strange that when I try to open the attachment with faststone image viewer- nothing happens at all, if I try to save the attachment, it is saved, but the size is 0 bytes, though in a message view it shows as 241 KB. I have tried solution from https://support.mozilla.org/en-US/questions/1404538 and no difference, seems like a bug. Today I noticed that not only jpg, but also pdf files sometimes have the same issue. Email provider is outlook.com

Hi --

I have two gmail accounts. I've confirmed and re-confirmed all the SMTP settings. The weird part is that if O compose and send a message (command+return), messages just end up sitting in the outbox. I think that's what error #3 below is from. But if I then right click on Outbox and "Send Unsent Messages", they go out fine. Why would that be? They're both using the exact same SMTP settings?

I see the following three errors in the error console:

1. TypeError: nameField is null | LoginManagerPrompter.sys.mjs:67:23

2. NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] | LoginManagerChild.sys.mjs:149

3. mailnews.smtp: NetworkTimeoutError: a Network error occurred | SmtpClient.jsm:442:17

This problem started happening early this week or late last week. I've tried both Troubleshoot Mode as well as a clean install.

Thunderbird 115.5.1 MacOS Ventura 13.5.1

Thanks in advance, tarek

TB working fine, then next day opens up as Blank screen and a setup tab Profile shows to be still there as do mail folders .... so need to recreate profile.

Created a new Profile I copied over the folders:

 IMAPmail
 Mail

and the following files

 key3.db
 logins.json
 cert8.db

and all of the pref.js files (1 through to 141)

The profile folder does show new profile active ( as per this pic https://flic.kr/p/2pjRyRz)

I created the 2 IMAP account login details, I now have access to the inbox for 2 IMAP account, but I do not have any the filed mail (local folders) how do I get these back. This is an important item for me as many years of filed emails.

I keep getting the following msg. on a M2 Mac Mini running Ventura: "A copy of Thunderbird is already open. Only one copy of Thunderbird can be open at a time." I've tried numerous suggested fixes with no success.

Hi,

Since I've installed the latest Samsung OneUI6/Android 14, Firefox keeps crashing randomly. There was a firefox update after (120.1.0, build #2015989146), but same behavior. When opening accessing a new url (either new tab or existing tab). No message displayed, simply closes. Everything is up to date, non rooted galaxy S23 ultra with Android 14/OneUI 6. Already cleared firefox app cache, uninstalled and reinstalled (this worked for a few hours, but it's back to same behavior).

Any ideas?

P

I tried to pay my Wells Fargo VISA bill online as I do every month. This morning it listed all my accounts correctly on the 'Accounts' screen, but when I clicked the options to transfer money, depending on the screen I was on, it gave a message "you do not have two accounts to transfer money from and to" (not the exact wording.)

I tried to use a different path to do the same thing, and on that screen it displayed the 'FROM' accounts correctly but the "TO" account area was blank.

I had to close Firefox, load Edge, and was able to transfer the money from the checking account and pay the VISA bill.

This has never happened before and I have done this transfer and pay operation every month for years. Something has changed in the browser and needs to be fixed.

I am getting a notification of receiving an e-mail but I cannot see it or find it. I also lost some e-mails, inbox is showing 22 messages and I only have 13 showing actually in my inbox.

Thunderbird email client error while downloading emails.

Configured MS Office 365 F3 account with POP3/SMTP protocol.

Error is: RETR command did not succeed. error retrieving the message. Server unavailable 21

Unable to download emails after the error.

The error is randomly happening for many users. At least 100 users are getting affected out of 1000 thunderbird users with Office 365 F3 plan configured with POP3/SMTP.

When I load Thunderbird I get the message "unable to open inbox because it is in use by another operation". I cannot do anything except force it to close. Could be caused by the latest program upgrade?

I have been fighting with what seems to be a bug in how TB handles IMAP folders (in this case, iCloud IMAP). First, for some reason, TB is creating an archive folder in the Archive folder for the iCloud mailbox when it should be creating it under Local Folders in a folder named for that mail account. Second, when I attempt to move or delete that newly created folder in iCloud\Archive, TB then unsubscribed from almost all IMAP folders save Inbox, Sent, and Trash. I have to every day check for that and resubscribe to the folders that TB has unsubscribed from. It only affects my iCloud account, it does not seem to touch my GMail, Yahoo, Hotmail, or ATT.net account (which is backed by Yahoo).

Found a similar issue on Reddit, but it was Thunderbird version 102.3.0 on Debian. Other than that, same symptoms.

TB 115.5.1 (64-bit) - Windows 11 Pro

Had been getting emails daily, Last email received on 12/6. Then next day and every day since when I click on Thunderbird nothing happens except I get a message that submission of password not successful. I had taken no action involving password. I had only clicked on each email to open it or delete it. How do I get my Thunderbird email account back in operation?

Obviously you can't email me as suggested below with the check mark. My phone number is [removed phone# from public support forum]

Thank you

Thunderbird 102 has been working great since I installed it a few months ago. That is until last night, 20 June 2023, when Thunderbird suddenly stopped sending emails. It receives emails just fine, but suddenly stopped sending emails. My email service is through Spectrum, part of Charter Communications.

I spoke to technical support at Spectrum today, 21 June 2023. He checked my account and everything looked good. He had me login to my email account via the Spectrum Webmail link. I logged and was able to send an email just fine. Also, I have and iMac, iPhone, and iPad Pro. All of my Apple computer and both of my mobile devices send and receive emails just fine, no change there.

Spectrum tech support says it is not Spectrum and I should check with Thunderbird tech support. I him I had not upgraded Thunderbird since I installed version 102, so as far as Thunderbird goes, nothing has changed.

That leaves me with the question, why did Thunderbird suddenly stop sending emails and what changed?

Please help me out. I have to be able to send emails from my Windows 10 PC.

Thank you,

Randy Hayes [removed email from public]