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Thunderbird jumbles up the content of older emails randomly

Thunderbird for some reason changes the content of some older emails to code language. It also exchanges the date and the content of the subject line randomly with that f… (read more)

Thunderbird for some reason changes the content of some older emails to code language. It also exchanges the date and the content of the subject line randomly with that from other older emails. When I view the same emails in my Gmail account everything displays correctly. I have tried rebooting with add-ons disabled but the problem persists. i am not sure what to do ... can you help of give me a clue?

This is an example bit of the type of code that is displayed:

--b1_d4928e764f3691b0736bdacc3fa67cb0--

From Delivered-To: davidmreinbold@gmail.com Received: by 2002:a05:7010:95c5:b0:376:3a62:a6d5 with SMTP id y5csp1672807mdp;

       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

X-Google-Smtp-Source: AGHT+IHF+aDpsY//uPKM4oEotgucwt371/xm1+Ay5cne1p+QAFHjV7LYoPiTycH0B7CaCX8y0oYh X-Received: by 2002:a05:6102:4ab:b0:44e:83fc:9df2 with SMTP id r11-20020a05610204ab00b0044e83fc9df2mr6584371vsa.5.1692924972400;

       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1692924972; cv=none;

       d=google.com; s=arc-20160816;
       b=vyBxsjU8sP61GWtV5PnNwbQczJInE4VL4uKnSQ7YMvr6wiVd/yR6kCxUIoKr2yX1ZA
        pKIFeK8nglcpT4QzsYyYnpl56j3dUEgQBJ8p27uGyvZgf2j6MHbRke+OrVZWDx7J43Vk
        qoJYFtjSFCUOU7wiRon4ByyH6DIJZhaDwJ/2JTq88uzIH/9GEhdOfgXdrzY720wYejH0
        uHizfT70HGWY8D50lg/epef1VznhNPcvzE0DZ8WfX7RxmR6Am/hYFGje6f30wqMPtmak
        ZfRuvz+t3nW5SkIHqwMPx3HP7ynMDQmOHf0PpRVVcExjHjZwurh2a1JjFrrQA54Qvdf9
        fnNw==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

       h=to:reply-to:subject:message-id:mime-version:from:date
        :dkim-signature:dkim-signature;
       bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=;
       fh=TPlKHz9fyqirRe6uq2G8R/VUb7bgNnCiDUs4KLRu8RU=;
       b=e2zUq3NEUg0tbYBBtXC6L5tohVn23liroqbJEImvXsjcghjxQSxHYy1aeLh0t257B4
        6Ne5Zc9l5XkylZvh48xkVFIqLOjmQBL93DCJHjQF53TcIAy1tfBJhRM+bwi3cVUWBMdG
        kI/wV09a42Pz3YR/KwpEUbVhWGNtlD08N7/MWsJgoGmXb24Wq5i5aVFVLYzuoA9qsHf7
        t5vXN6tq3b0ENnWwTZ4BXHYfbl0B3YuivGKX2hhAK0DMtHQmCMsKfGPJ7UVir/vNnC5W
        8V4wXyZbRy1c3DxN6M3PeXHn8N8niRymCLiGqrmdbKMeTrfplNbnm/12JgOnlo8KLoxw
        Hb3Q==

ARC-Authentication-Results: i=1; mx.google.com;

      dkim=pass header.i=@p.simplywall.st header.s=s1 header.b=HRqPYBie;
      dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b="EYD/lU3C";
      spf=pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) smtp.mailfrom="bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st";
      dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=simplywall.st

Return-Path: <bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st> Received: from o3738.e.p.simplywall.st (o3738.e.p.simplywall.st. [149.72.113.159])

       by mx.google.com with ESMTPS id n3-20020a0c9d43000000b0064d99904e01si343559qvf.32.2023.08.24.17.56.12
       for <davidmreinbold@gmail.com>
       (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

Received-SPF: pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) client-ip=149.72.113.159; Authentication-Results: mx.google.com;

      dkim=pass header.i=@p.simplywall.st header.s=s1 header.b=HRqPYBie;
      dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b="EYD/lU3C";
      spf=pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) smtp.mailfrom="bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st";
      dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=simplywall.st

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=p.simplywall.st; h=content-type:from:mime-version:subject:reply-to:x-feedback-id:to:cc: content-type:from:subject:to; s=s1; bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=; b=HRqPYBie/mPWjCsLF6/FvSzFAutmI9I/AzXgA0PjlvOXE957ZB5N6uDO4UnLMfth+yJX MUXJrKoqtJnruLIwTdBFg17yq7YvlF2VYaYJ+f7sUvC18yIr1XbFWpwl/81JHISgLTJ2cO AQ0b13rq042yBMCzFrDTcj9XmJy9pdsX+CraR55V/ZRH7LHWgqEJV6w2QtpZ+aoLhQMxUE h72jMpB1g30490ut07VDB9+KRJAD+gJ8CNjO+fbZosDeR4yur52hhKEdyjWq9Nio+AEjZg nB2CjhgT9XLvn1fiJAEQ4csYSBs7jueF4VnDrL7vTosX7V0o1NuSwac/h5iVGcBg== DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.info; h=content-type:from:mime-version:subject:reply-to:x-feedback-id:to:cc: content-type:from:subject:to; s=smtpapi; bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=; b=EYD/lU3CLwwnKxAP7/bQhkw54ofCDd8kic7w80ii5GTS101uTXd36xo64HlYBqy40PEk zR3frmK/reUE3ymf1PFh4fr51ZxPy4JiH6kBnRu4ulfKCj5kMbaHUad4Ar34vPAloNMafH EzbKxAnq1TX8dtIYVMAbPjVuPBWr+9AeE= Received: by filterdrecv-b5c88f959-x6xv7 with SMTP id filterdrecv-b5c88f959-x6xv7-1-64E7FC2C-11

       2023-08-25 00:56:12.161906152 +0000 UTC m=+9162978.173324517

Received: from MjI3MzUzMzM (unknown) by geopod-ismtpd-16 (SG) with HTTP id FGELy1s1TzirOSx6CteOLg Fri, 25 Aug 2023 00:56:12.135 +0000 (UTC) Content-Type: multipart/alternative; boundary=f50473f2ea86807b43f5fdbfbc8d70f9abfc18e1e2912d7f71c6e54c1b6c Date: Fri, 25 Aug 2023 00:56:12 +0000 (UTC) From: Simply Wall St <no-reply@p.simplywall.st> Mime-Version: 1.0 Message-ID: <FGELy1s1TzirOSx6CteOLg@geopod-ismtpd-16> Subject: RRL: Full year 2023 earnings released: AU$0.032 loss per share (vs

AU$0.018 profit in FY 2022)

Reply-To: support@simplywallst.com X-Feedback-ID: 22735333:SG X-SG-EID:

=?us-ascii?Q?S5jQiLuyGSGQSKKpyDYbO3P8TonTegVFVpt6IdNLndY+jfmbScP8o5ERD0hQjC?=
=?us-ascii?Q?hH2voQFLDxiEEf5uG4wLmR7fGl871eANYd=2FxPCK?=
=?us-ascii?Q?4jeGQueSsQDvf5d6UO=2FYtP15zbUSLPGk2YNH3e2?=
=?us-ascii?Q?uQQBerAYlMCWsxus26e0hNI4p9E2Yd1348fs=2FkQ?=
=?us-ascii?Q?G2+UUOipyHYzFUQdfzaD9LhHs6V5XKyfHvBTVIb?=
=?us-ascii?Q?Map89HtISdRWN3033oUrEppjrmpi0gP=2FHj26DeR?=
=?us-ascii?Q?f1+hkFDwptxBXbfD4ZaRA=3D=3D?=

X-SG-ID:

=?us-ascii?Q?N2C25iY2uzGMFz6rgvQsb8raWjw0ZPf1VmjsCkspi=2FKvUYPFb2vwyNNeBc9bJi?=
=?us-ascii?Q?ChrDDHTJXz9xL1xMb61hXGlfxaW7sYB5nZLrOoB?=
=?us-ascii?Q?d8Oiuw9elewmy5xzJULZjTUQHMgiZpprJmbQgzm?=
=?us-ascii?Q?+Pcb3cSpSm5jSIa8M9JsFVXH8uahxpTdUmVRmA1?=
=?us-ascii?Q?lJpUZibf4lQzrwZdefHuHaHVH+RZG=2FNL9ElK2=2F9?=
=?us-ascii?Q?Q=2FvsZdIo4OEX0v=2Fwslxwd4OhZZYKSb8Bl2cAKlW?=
=?us-ascii?Q?SEXTOqd9It4OLsZiW2qrUk+OGEKB=2Fg5=2F4sR4Qx1?=
=?us-ascii?Q?suArvlXhNlHl7wdeNXCpnsg=2Fsh7nAxAGc1eRX8B?=
=?us-ascii?Q?FfFxSG9OPUhiS8vd6S5jaWXAVuJ=2FVxsFC6Gqq+N?=
=?us-ascii?Q?GyKmpRh6TLBra0rmpsR5cfd6FqQCFwcIpPA7vR4?=
=?us-ascii?Q?Sd8zHH=2FL8Yt=2FxnQCj7V6RTciwpSimOJVuMFvY5i?=
=?us-ascii?Q?gVCuDksm+hf0RSMheeQGQQRT5WgLj05UvVFKoWr?=
=?us-ascii?Q?tp+0e2chnqDHKignOQMPMCnG6TcWbxUuXuNmdrq?=
=?us-ascii?Q?kAT6B2U8jNaZ7V8Oq2KP7ekcLygrWIwsDbx9Cwv?=
=?us-ascii?Q?uYLZssY?=

To: davidmreinbold@gmail.com X-Entity-ID: nGlSpywtD76gfoez5CrTng== X-Antivirus: AVG (VPS 230824-0, 8/24/2023), Inbound message X-Antivirus-Status: Clean

--f50473f2ea86807b43f5fdbfbc8d70f9abfc18e1e2912d7f71c6e54c1b6c Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Mime-Version: 1.0

Asked by davidmreinbold 8 months ago

Answered by Matt 8 months ago

Missing profile

Hi all, Sorry for asking again, but after reading all the posts here the problem is still occurring. When I launch Thunderbird, I'm asked for new data (Account Setup), … (read more)

Hi all,

Sorry for asking again, but after reading all the posts here the problem is still occurring.

When I launch Thunderbird, I'm asked for new data (Account Setup), like there is no profile available.

The application seems unable to locate or recognize my existing profile, but the profilefolder exists and its almost 90Gb of data. Should I complete Account Setup windows with my data?

Please help me! Tried with thunderbird -p command to repair or select another profile but with no success !

- installs.ini Default=Profiles/xxx.default Locked=1

- profiles.ini

Default=Profiles/xxx.default Locked=1 [Profile0] Name=default IsRelative=1 Path=Profiles/xxx.default Default=1 [General] StartWithLastProfile=1 Version=2


User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.11.1 OS Windows_NT 10.0 19045

Thank you !

Asked by spiridon1208 4 months ago

Last reply by James Gunnells 4 weeks ago

  • Solved

Hyperlinked text does not paste into Thunderbird email (Solved)

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which… (read more)

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which include links and none of the suggestions mentioned worked for me, and I do not recall this being a problem in the past.

I currently run Thunderbird 115.11.0 on Linux Mint 21.3 Cinnamon & have been using Thunderbird as my primary Email package for many years across multiple computers.

The work around is to to copy any email that is to be forwarded to the Drafts folder. Links are preserved and the message can then be edited as required and sent complete with the embedded links.

Hope this helps others who have the same problem.

Asked by h.brissenden 4 months ago

Answered by h.brissenden 4 months ago

YouTube is very unstable and laggy all the time for the past month even with AdBlocker disabled.

Every time I use YouTube on Firefox it feels like a mental torture. It starts off with micro-stutters initially - annoying but nothing crazy. After some time the loading … (read more)

Every time I use YouTube on Firefox it feels like a mental torture. It starts off with micro-stutters initially - annoying but nothing crazy. After some time the loading speed of the website and the videos themselves increase dramatically. And eventually it becomes unusable:

  • Scrolling feels like the website is running at 30 fps
  • The videos take several seconds to load
  • It also takes multiple seconds to catch up when you select a specific moment of the video

The only solution so far has been restarting Firefox entirely, just close and open and pray. Then the problem comes back after some time.

Solutions I Tried:

  • Disabling AdBlock (didn't work)
  • Enabling Hardware Acceleration at all time (didn't work)
  • Uninstalling unwanted Extenstions (didn't work)

All of these problems disappear when using Chrome or Edge.

Asked by Firefox Enjoyer 4 months ago

Last reply by Firefox Enjoyer 1 month ago

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (read more)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Asked by Mike J 5 months ago

Last reply by ZDarkmon 1 month ago

  • Archived

Incorrect unread message indicator

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a p… (read more)

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a previous message was unread, but could not find any there either. Have both closed Thunderbird and restarted the computer, but it made no difference. It is bothersome, but my main concern is whether this is indicating some virus or other hack of my computer. This is just a home computer, not on a business network. Do have it on wi-fi. Is it just a matter of somehow resetting the unread message indicator or is it a sign of something more serious?

Asked by rdgoold 6 months ago

Last reply by Frank Holland 1 month ago

why does my hotmail in thunderbird sometimes get my emails and other times it says authentication failed?

why does my hotmail in thunderbird sometimes get my emails and other times it says "Sending of password for user *********@hotmail.com did not succeed. Mail server pop-ma… (read more)

why does my hotmail in thunderbird sometimes get my emails and other times it says "Sending of password for user *********@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password"? Then it starts getting them again. It's totally random. Every once in a while it does it with my .live email too. Yet other .live and .hotmail addresses never have a problem? TIA

Asked by toysmost 4 months ago

Last reply by toysmost 1 month ago

  • Solved
  • Archived

Thunderbird extremely slow to open on MAC. Cause: Mac address book (contacts)

Hello, I've been using Thunderbird since it first came out may years ago and have been a satisfied user. Sometime in the past year, after one of the Thunderbird updates, … (read more)

Hello, I've been using Thunderbird since it first came out may years ago and have been a satisfied user. Sometime in the past year, after one of the Thunderbird updates, Thunderbird became EXTERMELY slow to open. It takes over a minute. I have looked for solutions here for the past year...no luck (I've read through most all of them here, that have to do with slowness of Thunderbird opening, as well as on Reddit). I've tried basic troubleshooting e.g. clearing Thunderbird cache, increasing cache to huge size. I've seen references to the slowness being related to "multiple calendars". I don't use calendars on Thunnderbird and went as far as to delete/disable the default one that was there. Still no improvement. I know its a Thunderbird specific problem since:

a. I don't have this slowness opening any other program on my Mac (opening it or using it) b. I don't have a problem with performance of Thunderbird once it finally opens c. It all started in 2022 immediately after one of the Thunderbird updates.

I am on: Mac Air M1, Ventura 13.2, 16 GB Ram Thunderbird 102.14.0 (64-bit)

I hate to ditch Thunderbird after using it all these years and being a very early user since it came out, but I am at wits end. Any help is appreciated. Thanks for any help in advance!

Asked by msq58 1 year ago

Answered by Wayne Mery 1 year ago

Startup error

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors … (read more)

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors seen during operation.

I have checked my Win 10 Control Panel Apps options. TB is the email default. MailTo, file type .eml and all other settings I can see are set to TB as well.

Asked by nick_bunting 5 months ago

Last reply by Matt 1 month ago

  • Archived

Search for eMails in Thunderbird

Hi! I'm looking for emails in Thunderbird that contain "team energy". Why I get search results which have only "team" or "energy" in their text? How can I search for Mail… (read more)

Hi! I'm looking for emails in Thunderbird that contain "team energy". Why I get search results which have only "team" or "energy" in their text? How can I search for Mails including "team energie"? For the programmer: Why I get "results" with only one of this words? Why I get "results" with false words ("energy" instead of "energie"? Kind regards and happy search results Hans-Jürgen Dammann

Asked by Rosa Beha 6 months ago

Last reply by superian 1 month ago

Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (read more)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Asked by jason147 5 months ago

Last reply by cor-el 1 month ago

can't send email from comcast.net account. Outgoing server (SMPT) ERROR

I can't send email from comcast.net account. Outgoing server (SMPT) ERROR. Comcast said problem with mozilla. What should password be for comcast smtp://smtp.comcast.net… (read more)

I can't send email from comcast.net account. Outgoing server (SMPT) ERROR. Comcast said problem with mozilla. What should password be for comcast smtp://smtp.comcast.net (smtp://smtp.comcast.net)?

Asked by John Robinson 4 months ago

Last reply by michael657 1 month ago

  • Solved
  • Archived

Truncated printer list

Whenever I try to print something in Firefox my printer list only shows the last half of the network address, excluding the critical make and model number of the printers… (read more)

Whenever I try to print something in Firefox my printer list only shows the last half of the network address, excluding the critical make and model number of the printers. Because of this, it's very difficult to determine which printer is which from the list.

Asked by johnpaepke 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Windows taskbar doesn't unhide itself when firefox is maximised.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) … (read more)

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

Asked by idsks111 7 months ago

Answered by idsks111 1 month ago

  • Archived

Tbird Not Repsonding

Thunderbird latest auto-download version Windows 10 22H2 Mozilla Crash reports sent a few minutes ago. After deleting around two thousand inbox messages last night, TBir… (read more)

Thunderbird latest auto-download version Windows 10 22H2 Mozilla Crash reports sent a few minutes ago.

After deleting around two thousand inbox messages last night, TBird crashed during the compacting cycle. I have not cleared the trash folder.

Several attempts to restart it have failed. Each time I am asked if I want to compact, I click Remind Me Later, so as not to further complicate startup.

The window opens and I can see the menu, tab and filter bars. Tabs have no text. The message window is blank, with no column dividers

The status bar freezes while looking for new messages on one of the account servers, and the blue progress bar is lit and static.

I cannot access any menus, all controls are non-responsive.

Task Manager shows CPU & Memory activity (they are not static). See images.

I know the compact cycle take take time. It's been at about 21 hours since the deletions.

Asked by atscomms 8 months ago

Last reply by Wayne Mery 1 month ago

  • Archived

Homepage polluted by recently visited

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android. I'm always using the latest nightly for browsing Youtube o… (read more)

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

Asked by Nonoy7 7 months ago

Last reply by bobjustice 1 month ago

Suddenly unable to connect to outgoing mail server (Outlook)

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This … (read more)

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

Asked by David Salerno 5 months ago

Last reply by David Salerno 4 months ago

  • Locked
  • Archived

Thunderbird Version 115 gives error "Unable to open the summary file for Trash on ..."

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summ… (read more)

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Asked by Albireo314 1 year ago

Last reply by Wayne Mery 1 month ago

  • Archived

High processor usage with main window closed on Mac

I have an iMac (Core 2 Duo) running Thunderbird 115.8.1 on Mac OS X 10.13 High Sierra. Thunderbird works fine when I'm actively using it. The problem arises when I clos… (read more)

I have an iMac (Core 2 Duo) running Thunderbird 115.8.1 on Mac OS X 10.13 High Sierra. Thunderbird works fine when I'm actively using it. The problem arises when I close the window and switch to a different app. If I let Thunderbird run in the background for a while, the processor gauge (iStat Menus) will indicate that Thunderbird is using more than 100%, typically about 120-130% cpu usage. As soon as I switch back to Thunderbird (click on it in the Dock), the processor usage drops way down to normal (about 2%) and will stay that way as long as Thunderbird stays in the foreground as the active app. If I close the window and switch to the Finder or Firefox, Thunderbird will eventually start overusing the CPU again. It doesn't happen immediately... probably about 20-30 minutes of being idle in the background.

I've got Thunderbird set up to check one Gmail account. Nothing else. I used to have a different email account, but removed it.

Checking the logs in Console hasn't been helpful thus far. High Sierra seems to flood the logs with unrelated information.

I've noticed this issue for several revisions. I kept hoping that the next update would fix things. No such luck as of 115.8.1. Anyone have ideas how to fix this?

Edit 2024-03-14: I changed the subject to indicate that the problem occurs when the window is closed. It has nothing to do with being in the background vs. foreground.

Asked by John Gilbert 8 months ago

Last reply by Wayne Mery 1 month ago