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Firefox random customization resets

Hello All, I've been having random firefox customization resets. I'm calling it random because I can't spot a patten for when it happens. Its been happening for months. R… (read more)

Hello All,

I've been having random firefox customization resets. I'm calling it random because I can't spot a patten for when it happens. Its been happening for months. Restarting firefox and this pc doesn't seem to cause it. But shutting down for a longer period of time seems like its more likley to happen, I'm talking 7+ hours.

Whats getting reset

  • Welcome to Firefox tab opens
  • Firefox Privacy Notice tab opens
  • Theme is reset but is still marked as selected
  • Addons are reset but still installed/enabled
  • Tab/Home Options reset
  • Layout of file menu reset (downloads,home,reload,addons,ect)

What I've tried

  • Firefox refresh (A week ago, I loaded back the same addons I had before, not sure if they could be doing this)
  • Check the prefs.js is not locked/readonly
  • I don't have a user.js

Asked by cooltrain7 32 minutes ago

Recent update, now it will not save messages to folders

Just recently, after the latest update, on all my accounts to my server, when I send a message or if it tries to save to drafts I get a error that it cannot save it. I kn… (read more)

Just recently, after the latest update, on all my accounts to my server, when I send a message or if it tries to save to drafts I get a error that it cannot save it. I know it's not the server because other clients that are not Thunderbird that work fine. I get incoming messages fine in all folders, and it does send messages, I just do not get a copy in my sent folder. What I am seeing on the back end in my server is Thunderbird is not sending the username when it connects to put the message in a folder. I am also seeing the filters do the same thing, Thunderbird cannot move the message to another folder. Same behavior, auth is failing because the username is blank. When messages are checked the username is filled in and the auth works. I am also the admin for the email server and its a centos postfix / courier server. Any reason why Thunderbird is not sending the username when it authenticates to move / store a message in a folder? Again, this just started a few days ago and has worked perfectly for years. Thanks!

Asked by kb9mfd 56 minutes ago

SSL_ERROR_BAD_MAC_ALERT

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work. It is a trusted site that… (read more)

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work.

It is a trusted site that I have used for many years. The error message above displays and I get the option to retry which usually works, but I lose any content up to that point.

I have contacted the website owners as suggested and they say it is a Mozilla issue. I found a couple of suggestions to fix this on-line, but it did not work.

Can you help?

Asked by franlousimon 1 hour ago

Group Emails Not working

Since Thunderbird's latest update, sending email to a list no longer works. I chose the list and selected 'write', and the name of the LIST appears in the TO: line. None… (read more)

Since Thunderbird's latest update, sending email to a list no longer works. I chose the list and selected 'write', and the name of the LIST appears in the TO: line. None of the group emails appear in the TO: line. Is anyone else having this problem?

Asked by secretary4 1 hour ago

Firefox fails to open up a PayPal "popup" window-let when trying to make a purchase from Steam

Hi Forum Folke, Trying to make a purchase from Steam; click, click, click, get to the payment page, where I select "PayPal" as the method of payment. Get another screen … (read more)

Hi Forum Folke,

Trying to make a purchase from Steam; click, click, click, get to the payment page, where I select "PayPal" as the method of payment. Get another screen that confirms proceed with PayPal; I click on "OK," and nothing happens. What's *supposed* to happen is a little popup window should open up with the PayPal login, I log in, wade through the selections, and make the payment. What *actually* happens is nothing at all. Click on "OK," and there's this "blink" and that's it. No other change to the page I'm looking at, no PayPal, no nothing... and if I persist in trying, Steam gets all uppity and tells me I've been trying to make too many purchases, try again later. Chrome handles the above scenario without any problem whatever, so the problem is not with Steam, it's with FireFox. Where should I be looking or what should I be looking for that might be preventing FireFox from doing what it should be doing? Thanks... I'm not sure what system info you need to diagnose this issue; if you'll let me know I'll be happy to dig it up and provide it.

Oh, and I'm pretty sure I can rule out my anti-virus, as again, it lets Chrome do it without problem... just not Firefox. For what that's worth....

Asked by kharrisma 17 hours ago

Last reply by kharrisma 2 hours ago

Firefox Lockwise Master password set, but doesn't ask for it when seeing 'Saved Logins'

Hello, Mozilla Support! I am using Firefox 79.0. Today, I set a master password for my Saved Passwords, because I just found out that just anyone can open 'about:logins' … (read more)

Hello, Mozilla Support!

I am using Firefox 79.0.

Today, I set a master password for my Saved Passwords, because I just found out that just anyone can open 'about:logins' and see my saved logins. So, I set a master password.

After setting the master password, I opened 'about:logins', and it didn't ask the master password. I also tried going to Preferences > Privacy & Security > Saved Logins, and it didn't ask the master password either.

Please fix this! Thanks in advance!

Asked by AlphaRacer 3 hours ago

Captcha

Whenever we encounter a Captcha on a site, Firefox does not display it so we can never make contact. Also, we use a site Duolingo for learning a language. It no longer wo… (read more)

Whenever we encounter a Captcha on a site, Firefox does not display it so we can never make contact. Also, we use a site Duolingo for learning a language. It no longer works with Firefox. It works fine with Safari. Can anyone help us in plain English? We are computer nerds.

Asked by alaskanaturally 3 hours ago

Security Problem - Passwords from another logged off account still show up when a new user logs in.

I Logged off my account and uninstalled* Firefox and still ALL of my passwords appear when another person logs into the computer after reinstalling Firefox again, fortuna… (read more)

I Logged off my account and uninstalled* Firefox and still ALL of my passwords appear when another person logs into the computer after reinstalling Firefox again, fortunately this is my home office we are talking about.

Is there any explanation for this behavior or something I'm missing?

  • I also made sure to delete every folder called "Mozilla" on my system, that includes:

ProgramData Roaming Program Files etc ... Also cleaned the registry.

PD: I Checked the Lockwise app on the other person's phone and fortunately the problem seems to be isolated to the computer itself.

Asked by Terry Williams 4 hours ago

Copy failed

When i try to send email with attachement, it usualy starts sending, than error message appears "Copy failed" it tells me it didnt copy the sent message to sent folder an… (read more)

When i try to send email with attachement, it usualy starts sending, than error message appears "Copy failed" it tells me it didnt copy the sent message to sent folder and i can "Retry" "save" (in local folder) or Cancel. The email is send but it asks almost every time i try to send attachement. I use IMAP on private account (no gmail or such). It doesnt do that in Outlook on another computer. Thunderbird 78.1.0 but i think its been happening since older version.

Asked by xzavoral 1 day ago

Last reply by xzavoral 7 hours ago

XMPP chat displays blank screen

Hello! I am using Thunderbird nightly edition, currently on 80.0b1(64bit), and MacOS 10.13 (High Sierra). I connected my xmpp account to thunderbird chat, and can see my … (read more)

Hello!

I am using Thunderbird nightly edition, currently on 80.0b1(64bit), and MacOS 10.13 (High Sierra).

I connected my xmpp account to thunderbird chat, and can see my saved friends in the chat view, and initiate conversations with them. However, anything I type disappears and I cannot see any of their messages. the chat window remains a blank white screen.

So far I've tried: - restarting in safe mode, with all extensions disabled (I am not using any extensions except a some themes). - removing my account and adding it back - switching between the default and the dark/light themes.

No matter what, I only get a blank white screen.

I can confirm my xmpp account is working and messages are being sent from thunderbird. I can see the messages as i'm typing them in the composition window. When I hit enter they disappear from view, but my friend receives them. I can log into a different xmpp client and see the messages I just sent and my friend's response---I just cannot see it in thunderbird.

I tried this on my other computer without luck. Both computers are macOS 10.13 running thunderbird nightly, but one is a macbook and the other a mac mini.

I can't for the life of me figure out the issue. It, of course, used to work and I'm not aware of any change I made that would have triggered this. I figured I'd ask to see if anyone else has had this issue, or an idea of what the problem may be!

(And if there are any thunderbird devs reading this, I love thunderbird so much! Beyond this quirk, it's absolutely amazing and I am v. grateful y'all are maintaining it.)

Thank you! ZACH!

Asked by webmaster53 5 hours ago

mininize, maximize, close buttons malfunctioning

After updating to Windows 10 Version 2004 [Windows automatic install update], Thunderbird buttons at top right of program work poorly. The button active area is extremel… (read more)

After updating to Windows 10 Version 2004 [Windows automatic install update], Thunderbird buttons at top right of program work poorly. The button active area is extremely to the right of the button image and are not visible where active area is. If Thunderbird is not full screen, you cannot use them at all. You also have to discover this all by yourself as it seems the buttons do not work to minimize, maxamize, or close Thunderbird. Also, there seems to be a black bar partially over the buttons altogether which makes them very hard to access anyway. The program worked fine before Windows Update -- updated to Windows 10 Version 2004.

Asked by marilyn_moore 8 hours ago

Thunderbird has stopped pulling my IMAP mail from one account

Every time I read or try to pull new emails for one of my accounts in Tbird I get this error: "Server [SERVER NAME] has disconnected. The server may have gone down or the… (read more)

Every time I read or try to pull new emails for one of my accounts in Tbird I get this error:

"Server [SERVER NAME] has disconnected. The server may have gone down or there..."

A few facts:

  • I have not changed any settings before this began
  • I have various other email addresses pulling from the same IMAP server/port without issue
  • I spoke with the host, they see no issues on their side
  • I have not changed my password
  • I can log into Webmail successfully and pull mail just fine
  • It did connect once and pulled a couple dozen old emails which now have a current timestamp
  • I cleared my cache/history
  • I deleted the IMAP account and made a fresh one, same thing
  • I can send mail successfully

Every time I read or try to pull new emails for one of my accounts in Tbird I get this error:

"Server [SERVER NAME] has disconnected. The server may have gone down or there..."

A few facts:

  • I have not changed any settings before this began
  • I have various other email addresses pulling from the same IMAP server/port without issue
  • I spoke with the host, they see no issues on their side
  • I have not changed my password
  • I can log into Webmail successfully and pull mail just fine
  • It did connect once and pulled a couple dozen old emails which now have a current timestamp
  • I cleared my cache/history
  • I deleted the IMAP account and made a fresh one, same thing
  • I can send mail successfully

Every time I read or try to pull new emails for one of my accounts in Tbird I get this error:

"Server [SERVER NAME] has disconnected. The server may have gone down or there..."

A few facts:

  • I have not changed any settings before this began
  • I have various other email addresses pulling from the same IMAP server/port without issue
  • I spoke with the host, they see no issues on their side
  • I have not changed my password
  • I can log into Webmail successfully and pull mail just fine
  • It did connect once and pulled a couple dozen old emails which now have a current timestamp
  • I cleared my cache/history
  • I deleted the IMAP account and made a fresh one, same thing
  • I can send mail successfully
  • I have only used 9% of my available space on the mail server

My only thought now, could it be my ISP?

Asked by kumirauf 10 hours ago

Last reply by kumirauf 10 hours ago

Unresponsive script on different websites.

ABP 3.0.- latest. FF latest. Win10. Constant error. Also being forced into Outlook.com to address the error, while on another website. This error replaced the constant … (read more)

ABP 3.0.- latest. FF latest. Win10.

Constant error. Also being forced into Outlook.com to address the error, while on another website. This error replaced the constant - a webpage is slowing down your browser. I remedied that w/a a different *about:* - but I do not remember what I inserted.

I tried disabling possibly troublesome addons. No help. I let the script run longer using about:config. No help. I am in safe mode, but no error now - which does not mean anything. In prior error (webpage slowing browser), safe mode did not alleviate the problem at all.

Cannot view FF or addons, which is why I did not put versions in. Andrew deleted my post.

Thank you.

Some errors: A script from the extension “Adblock Plus - free ad blocker” is running on this page, and making Firefox unresponsive.

It may be busy, or it may have stopped responding permanently. You can stop the script now, or you can continue to see if it will complete.

Script: moz-extension://a62ee157-7dfb-…148ca9499be/include.preload.js:12050272Script: https://pro.fontawesome.com/releases/v5.4.2/js/all.js:192376832 Script: https://pro.fontawesome.com/releases/v5.4.2/js/all.js:186986496 Script: moz-extension://a62ee157-7dfb-…148ca9499be/include.preload.js:190863384

Annoying as hell.

Thank you.

Asked by CiaoBella1 1 week ago

Last reply by CiaoBella1 13 hours ago

DistributedCOM 10010

Help... the is a game I play on Facebook that ever since the latest Firefox update crashes my whole computer when I play. I have used two other browsers to play the game … (read more)

Help... the is a game I play on Facebook that ever since the latest Firefox update crashes my whole computer when I play. I have used two other browsers to play the game and see if it is indeed Firefox and it is. I get the blue screen crash for Windows 10. Not just browser crashing. I went my event viewer and it tells me DistributedCOM 10010 is the cause. I have googled and tried some things but it I can't figure it out. Please help. Thanks in advance!! #STAYSAFE

Asked by Dana 13 hours ago

Android share menu with "send to" disabled

Hello everyone! With the latest Firefox Android 79.0.2 (Build #2015755339) AC: 48.0.12, 08d017158 GV: 79.0-20200720193547 AS: 61.0.10 I get this behaviour that I can't fi… (read more)

Hello everyone!

With the latest Firefox Android 79.0.2 (Build #2015755339) AC: 48.0.12, 08d017158 GV: 79.0-20200720193547 AS: 61.0.10

I get this behaviour that I can't find on the version release notes so I'm assuming it'll be a bug:

The Android contextual menu for sharing still has the Firefox share icon yet now it'll open directly in Firefox. Was the facility that had the option to send to other synced devices within the android sharing environment deprecated?

I realise I can still send to devices from within the browser, it's just that the previous feature saved time especially in poor network conditions.

Thanks for your input.

Pedro

Asked by psrr81 14 hours ago

Keep getting Windows pop up stating "How do I prevent windows 10 from displaying Do you want to allow this app to make changes to your device" when i open thunderbird since the latest update

Since the most recent Thunderbird update each time I open Thunderbird I get a Windows 10 pop up stating "Do you want to allow this app to make changes to your device" w… (read more)

Since the most recent Thunderbird update each time I open Thunderbird I get a Windows 10 pop up stating "Do you want to allow this app to make changes to your device" which is very annoying.

How can I prevent this Windows pop up?

Any help would be appreciated.

Thank you.

Asked by Bill 16 hours ago