Showing questions tagged: Show all questions
  • Solved
  • Archived

FF 19 and PDF viewer issue

So the latest version of Firefox 19 comes with a built in PDF viewer. The problem that I found is that this viewer at its present time does NOT show fillable fields ina … (read more)

So the latest version of Firefox 19 comes with a built in PDF viewer.

The problem that I found is that this viewer at its present time does NOT show fillable fields ina PDF, or let the user type into these fillable fields, or show the electronic print and instructions buttons we place at the top of most of our PDF "forms".

Ex: http://www.tmcc.edu/financialaid/downloads/forms/1213/FINAConsortiumAgree1213.pdf

This form should show buttons at the top and let a user fill it out. It does with the Reader plugin. In FF 19's built in PDF viewer I cant seem to do anything.

We presently make all our PDF forms fillable, so if this is an issue, hopefully a fix or update can be found.

Asked by WebPhenom 7 years ago

Answered by cor-el 7 years ago

  • Solved
  • Archived

Pages and icons (in the tabs and navigation bars) are too big due to 22 upgrade

Due to FF22 upgrade (from 21), all my icons (from webpages, addons and regular buttons) and tabs have got bigger and that's really ugly because of the low resolution of t… (read more)

Due to FF22 upgrade (from 21), all my icons (from webpages, addons and regular buttons) and tabs have got bigger and that's really ugly because of the low resolution of the images. Also considering I have a rather big number of tabs I can just see a smaller number of them and it's annoying. The zoom of the page is now bigger (given that I has already zoom in in version 21, now the pages are too big and I have to zoom out a page that was correctly zoomed in 21) Surprisingly the menu bar is intact !

Is that a new graphic convention ? Is there an update of something like GTK+ in this new version that could be responsible of this bug ? And mainly is there anyway to fix it ?

My screen resolution is 1920*1080. And for example with chromium or FF21 the menu have the perfect size.

PS: Sorry for my poor English.

Asked by flofl0 7 years ago

Answered by philipp 7 years ago

  • Solved
  • Archived

I'm only getting one quarter of a screen on Flash Player on Firefox.

Only the upper left quadrant of the Flash Player screen has content. The rest of the screen is either blank or the original static image. This occurs on YouTube and any w… (read more)

Only the upper left quadrant of the Flash Player screen has content. The rest of the screen is either blank or the original static image. This occurs on YouTube and any website that has Flash Player content. Computer is a Macbook Pro Retina using OSX 10.8.4. I've uninstalled and reinstalled Flash Player (twice) and uninstalled and reinstalled Firefox. The problem doesn't occur when I'm using Safari.

Asked by Fosterbeach 7 years ago

Answered by alport 7 years ago

  • Solved
  • Archived

Firefox freezes entire system then everything resumes running again

As above.Started occurring since v20 came out.Seems like many people have this error. Reverted to v19.Problems occurs as well. Tried everything ( starting FF in safe mode… (read more)

As above.Started occurring since v20 came out.Seems like many people have this error.

Reverted to v19.Problems occurs as well.

Tried everything ( starting FF in safe mode , creating a new profile, resetting FF, uninstalling and a fresh install, booting in safe mode Windows). Nothing seems to work.

It freezes again and again only to resume normal service only to freeze again. On and on and on. Really frustrating.

Can someone point to me if this FF's problem or is there a problem with my system itself?

My system doesn't seem to freeze when FF isn't running though.

Asked by knnthsm 7 years ago

Answered by knnthsm 7 years ago

  • Solved
  • Archived

Firefox does not open, but instead gives the error message, "Failed to read the configuration file." It has worked in the past, but not now.

Firefox does not open, but instead gives the error message, "Failed to read the configuration file." It has worked in the past, but not now. I REINSTALL 10 TIMES SO DON'… (read more)

Firefox does not open, but instead gives the error message, "Failed to read the configuration file." It has worked in the past, but not now.


I REINSTALL 10 TIMES SO DON'T TELL ME THAT!!! I'm piss because i need firefox working again so i can finish reseaching my speech in 5 days.

Asked by BBLL 7 years ago

Answered by BBLL 7 years ago

  • Solved
  • Locked
  • Archived

Shockwave Flash is CONSTANTLY not responding and crashing

Hello there, I've had this problem for a long time, and I've done most everything suggested in other forums regarding this matter. I've disabled "disabled protected mode… (read more)

Hello there,

I've had this problem for a long time, and I've done most everything suggested in other forums regarding this matter. I've disabled "disabled protected mode, disabled hardware acceleration, made sure everything is updated, and nothing works. Unfortunately, this makes Firefox so unusable that I've had to switch to another browser for the time being, but it's having it's own issues. Very frustrating! I like Firefox and would like to have it working, but this "shockwave flash plugin" problem has been a persistent problem for the last year.

I've seen many other users who have not been able to fix the problem via the above suggestions, so--what's the verdict? Is there something else I can try?

Cheers

Asked by gforcewarp9 5 years ago

Answered by gforcewarp9 5 years ago

  • Solved
  • Archived

Receiving Pop up window "mail server sent incorrect greeting: 4.3.4 allocated resources exceeded.

Today in our office, anyone sending email from Thunderbird will sporadically receive a pop up window stating "An error occurred while sending email: The mail server sent … (read more)

Today in our office, anyone sending email from Thunderbird will sporadically receive a pop up window stating "An error occurred while sending email: The mail server sent an incorrect greeting: 4.3.4 allocated resources exceeded." It does not occur at every sending attempt but every second or third. We will try it again and usually it goes through. Sometimes it takes several repeat attempts to get it to send.

Thank you.

Asked by judidthm 3 years ago

Answered by mitey1 3 years ago

  • Solved
  • Locked
  • Archived

Firefox 30 won't start, hangs after closing (Bug1004476)

Hello, everyone! I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all… (read more)

Hello, everyone!

I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all and installing any addon that requires a browser restart (NoScript for e.g.) Firefox restarts OK, but after closing it and trying to open again I get a message: "Firefox is already running". I can see in the Task Manager that there is already Firefox running in the background. I've found several people complaining about this issue. Here: http://forums.informaction.com/viewtopic.php?f=10&t=19612 And here: http://forums.mozillazine.org/viewtopic.php?f=9&t=2825639

Thank you in advance

Modified May 13, 2014 11:01:46 PM BST by John99


2nd Update. (Comment by a moderator)
Engineers are working on issues that have been identified.
The known issues are problems with Firefox hanging on closedown resulting in Firefox not restarting unless the hung process is killed.

Workaround ensure Firefox is NOT set to clear History on Close down
Use NewButton New Fx Menu → Preferences → |Privacy| Firefox will: [Remember History v ]
See also my post downthread /questions/997918?page=2#answer-572501 ~J99

 Modified June 5, 2014 12:26:07 AM BST by John99

3rd Update

A fix is now on the Beta Channel Fx30b8 hopefully in a couple of weeks that will be on everyone's Release of Firefox30.

Asked by TheExplorer 6 years ago

Answered by TheExplorer 6 years ago

  • Solved
  • Archived

firefox does not recreate or change prefs.js

After deleting prefs.js file Firefox does not create a new one. Firefox does not save any of my settings so i tried all the method described in the following articles: ht… (read more)

After deleting prefs.js file Firefox does not create a new one.

Firefox does not save any of my settings so i tried all the method described in the following articles:

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_unable-to-save-any-preferences-or-settings

finally I uninstalled FF completely, deleted the FF installation directory and moved my old profile. Reinstalling FF did not help in anyway. After reinstalling, the preferences were still not saved so I deleted the profs.js file. When I start Firefox it does not create a new profs.js file adn of course my setting are still not saved

What can i do? change? I'd rather fix this than install chrome instead...

Asked by karpiyon 5 years ago

Answered by karpiyon 5 years ago

  • Solved
  • Archived

Firefox 18.0.1 crashes after closing tab or Exit

I installed Firefox 18.0.1 on 1/19/2013. It continues to crash when I close a tab or when I click File then exit. This problem hits on both my Administration authority… (read more)

I installed Firefox 18.0.1 on 1/19/2013. It continues to crash when I close a tab or when I click File then exit. This problem hits on both my Administration authority account and my User authority account. My Norton Internet Security is current as is Windows 7 64 bit.

Asked by bikebrains 7 years ago

Answered by bikebrains 7 years ago

  • Solved
  • Archived

Google borks Firefox in Gmail

Google, ever helpful, has replaced the mp3 attachment player in gmail with something that apparently only works in Chrome. In other browsers, it blames the browser for no… (read more)

Google, ever helpful, has replaced the mp3 attachment player in gmail with something that apparently only works in Chrome. In other browsers, it blames the browser for not being able to play the attachment, and immediately demands that you download the file (preferable to Drive) and get yourself an app to listen. I just want to listen to my damn voicemail without being forced to do it in Chrome nor to preserve it for all posterity. Has anyone got a workaround for this crap?

Asked by pjcamp 6 years ago

Answered by jscher2000 6 years ago

  • Solved
  • Archived

Firefox won't open email links after update to version 32

I just updated to Firefox 32. When I have FF open but hidden in my Dock on my Mac 10.6.8 it will not open links from my email in Outlook 2011 for Mac. All it will do is u… (read more)

I just updated to Firefox 32. When I have FF open but hidden in my Dock on my Mac 10.6.8 it will not open links from my email in Outlook 2011 for Mac. All it will do is unhide Firefox from my dock. Once FF is visible and I click the same link in my email it will open a new tab to that web page. If FF is completely closed and I click a link in an email it will launch FF and open the web page. Only when FF is already open but "Hiding" in my Dock will it not open a new tab with the web page when I click a link from email. I didn't have this problem before the update.

FYI, Firefox is my default browser. I opened Safari and have FF listed as my default browser too. When I did the update I did a brand new download and install.

Asked by jam4jah 6 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Archived

I keep getting "unresponsive script" error reports and I've tried many options including refeshing firefox. any ideas?

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gi… (read more)

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gives my options to continue, debug or close, none of it works and computer freezes. So I have to go to Task Manager and close everything down and start over. Very frustrating. It has also happened when I have been on other websites or with Internet Explorer. HP has tried fixing it, Juno has tried ....all to no avail. I've tried refresh, done many virus/malware scans, etc. It seems to me there is a plug-in or an add-in or some box somewhere not checked. Any ideas?

Asked by JolietJim 4 years ago

Answered by JolietJim 4 years ago

  • Solved
  • Archived

Text is being distorted

More and more frequently, when I open a web page, the text is distorted. If I place another window over the text or highlight it, the distortion disappears. If I scroll… (read more)

More and more frequently, when I open a web page, the text is distorted. If I place another window over the text or highlight it, the distortion disappears. If I scroll the web page, the distortion scrolls with the text.

I've attached an image. Does anyone know what this is or how I can fix it?

Asked by Avallon 7 years ago

Answered by cor-el 7 years ago

  • Solved
  • Archived

All my Yahoo Mail icons disappeared after I installed Firefox 24.0.

Immediately after installing Firefox 24.0, the entire look of my Yahoo Mail page changed, and all the usual icons for reply, attach, forward etc. disappeared and were rep… (read more)

Immediately after installing Firefox 24.0, the entire look of my Yahoo Mail page changed, and all the usual icons for reply, attach, forward etc. disappeared and were replaced by small boxes with letters in them. I don't have this problem in Safari.

Asked by dansolin 6 years ago

Answered by cor-el 6 years ago

  • Solved
  • Locked
  • Archived

high CPU usage

after updating to firefox 29 and then 29.0.1, the cpu usage that firefox are using are insane, it ranges between 50%-100% cpu usage. and it happens even on normal non fla… (read more)

after updating to firefox 29 and then 29.0.1, the cpu usage that firefox are using are insane,

it ranges between 50%-100% cpu usage.

and it happens even on normal non flash tab,

besides even if the site is using flash, i am using flash block and adblock plus,

so anykind of flash material wont play or uses cpu.

please fix this ASAP, because firefox has now gone from useable to resource hog,

oh and i don't like the new look, because firefox has become more similar to chrome on User interface,

and i don't use chrome, because i don't like the UI, and now firefox tried to be chrome twin ?

i think that's all, thanks in advance.

edit : fixed some typo

Asked by DM789 6 years ago

Answered by DM789 6 years ago

  • Solved
  • Archived

Firefox crashes

Just randomly crashes - we tried all the recommendations and nothing seems to help: updating add-ons; drivers; windows; opening in safe mode did not help; do not have tha… (read more)

Just randomly crashes - we tried all the recommendations and nothing seems to help: updating add-ons; drivers; windows; opening in safe mode did not help; do not have that "bit??" program;
One way that it always consistently crashes is when trying to download the add-on Hebrew Calendar - it starts to download and always crashes within seconds after and before it finishes the download.

Report ID Date Submitted

bp-3fc31df7-a7a0-4037-a029-454aa2131212	12/12/2013	10:15 PM
bp-b3704d80-cb8a-48cb-926b-86d2d2131212	12/12/2013	10:13 PM
bp-46b5f03f-4c6d-49d6-b352-2bd222131212	12/12/2013	9:43 PM
bp-1d02342e-9dd1-4fc4-b4b1-4fa5f2131212	12/12/2013	9:39 PM
bp-2f6826c9-3a19-40a7-89fe-659b22131212	12/12/2013	9:37 PM
bp-018484c2-ce32-434c-a07d-140bb2131212	12/12/2013	9:28 PM
bp-f03666d3-c025-4f98-8948-b30112131212	12/12/2013	9:25 PM
bp-bea4e687-1984-4325-b142-26e6c2131212	12/12/2013	9:23 PM
bp-e5bf883e-e784-4cb4-b870-df0332131212	12/12/2013	9:16 PM
bp-a48dd514-9134-4095-bc51-15ac72131212	12/12/2013	9:14 PM
bp-b84ab5f9-e4ad-49f2-a7e4-40dbc2131212	12/12/2013	9:10 PM
bp-19aed21a-29c8-4597-8021-a00132131212	12/12/2013	8:59 PM
bp-69b148bd-278e-45a4-aee6-88b122131212	12/12/2013	8:27 PM
bp-b6bd0814-accc-4512-813e-5c8212131212	12/12/2013	8:24 PM
bp-02ab32ed-401c-4b33-b0b7-fa3de2131212	12/12/2013	8:20 PM
bp-6b9e83d4-baec-4fce-8198-f608d2131212	12/12/2013	8:17 PM
bp-7f214fa0-f5e5-4332-9448-c3b142131212	12/12/2013	8:11 PM
bp-ce4d6220-0d1c-4edb-8a18-3d0e02131212	12/12/2013	8:02 PM
bp-c3bc81f3-c535-43c1-9f2c-6d1e62131212	12/12/2013	8:00 PM

Asked by Rebbetzin 6 years ago

Answered by Rebbetzin 6 years ago