• Archived

Cookies

Firefox worked beautifully for me to access my banking payments until about 3 weeks ago. Now I am getting the same message from it that caused me to stop using Chrome and… (read more)

Firefox worked beautifully for me to access my banking payments until about 3 weeks ago. Now I am getting the same message from it that caused me to stop using Chrome and Safari. The message is that cookies are blocked. I believe I have enabled cookies in settings although it is not stated in those terms in settings.

Asked by lmcoffee 1 year ago

Last reply by NoahSUMO 1 year ago

  • Archived

How to enable cookies for firefox for iPhone

For school, I use duo as a two-step authenticator. I get this message when I select the option to remember this device: “You need to enable cookies in order to remember t… (read more)

For school, I use duo as a two-step authenticator. I get this message when I select the option to remember this device: “You need to enable cookies in order to remember this device”. I already tried to disable the tracking protection for the website. I don't see any options that allow me to enable cookies. I use an iPhone 12. Firefox and my iPhone are up to date. I appreciate any help! Thank you.

Asked by kevin.rusell.troll 1 year ago

Last reply by Waltersjt952 7 months ago

  • Archived

Firefox won't let me log in, keeps saying "Create a new account"

When I try to log into my account on Firefox iOS, the "scan QR code" thing doesn't work. When I go to the address on Desktop, it says: "Pair using an app Did you use the … (read more)

When I try to log into my account on Firefox iOS, the "scan QR code" thing doesn't work. When I go to the address on Desktop, it says:

"Pair using an app

Did you use the system camera? You must pair from within a Firefox app."

So I tried logging in with my email. I used all the emails on my account. I even added a new one just to see if that would work. It brings me to the "Create a new account" page.


When it HAS worked (before I switched phones in the last month): I've had this problem for over a year now:

https://support.mozilla.org/en-US/questions/1284415

It won't sync at all. I'm still having this problem. E.g. It was January 10th. It said it hadn't synced since 12/20. I click the sync button. It does not sync.


Two problems in one. I'm frustrated. I've had a variation of this problem for over a year now. It's definitely not my phone, as I've had three different phones in that time period.

Asked by x 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Passwords not auto filling

Hello! Please help me return to Firefox. I miss it. :( I’ve had to switch to Chrome because I can’t seem to get Firefox for iOS to auto fill the passwords I have saved w… (read more)

Hello!

Please help me return to Firefox. I miss it. :(

I’ve had to switch to Chrome because I can’t seem to get Firefox for iOS to auto fill the passwords I have saved when trying to log on to every website that required a username or password. I’m not talking about the passwords saved to my iCloud Keychain. I’m talking about the ones specifically saved to my Firefox account.

The passwords auto fill on the desktop Firefox just fine (both Windows and MacOS), but for some reason the Firefox for iOS app doesn’t auto fill the passwords.

Both Save Logins and Show in Application Menu are toggled on, so I’m not sure what I’m doing wrong.

If someone can help me fix this, I will gladly return to Firefox! Thanks so much.

Asked by kirttap 1 year ago

Last reply by sectre 7 months ago

  • Archived

The app suddenly crashes.

The app sometimes crashes suddenly. I've tried closing unnecessary tabs, reinstalling apps and restarting my iPhone to improve the situation, but it hasn't changed. If yo… (read more)

The app sometimes crashes suddenly. I've tried closing unnecessary tabs, reinstalling apps and restarting my iPhone to improve the situation, but it hasn't changed. If you have been in the same situation and have improved it, or if you are a specialist who knows how to improve it, please let us know how to improve it.

[My device information] Model --- iPhone SE (1st generation) OS --- iOS15 (19A5325f) iPhone model number --- A1723 (MLXQ2J/A) Firefox Version --- 36.0(5732)

Asked by R_Matsumoto 1 year ago

Last reply by db 1 year ago

  • Archived

Firefox crashes whenever I open it

I’ve been using Firefox on both my iPhone and iPad, but suddenly, whenever I open it on the iPad it immediately closes. It has no problem on the iPhone. I’ve uninstalled … (read more)

I’ve been using Firefox on both my iPhone and iPad, but suddenly, whenever I open it on the iPad it immediately closes. It has no problem on the iPhone.

I’ve uninstalled it an reinstalled it, and after I’ve logged back in, it crashes immediately.

Asked by theodinspire 1 year ago

Last reply by demoklion 1 year ago

  • Archived

Suddenly the Google page translator shows up on some pages

Hi, firefox 33 for iOS. Suddenly the Google page translator shows up on some pages and I have no setting on iOS to disable or at least change the Google page translator. … (read more)

Hi, firefox 33 for iOS. Suddenly the Google page translator shows up on some pages and I have no setting on iOS to disable or at least change the Google page translator. How do I get rid of the google page translator bar on top? I have deliberately not installed anything. Thanks!

Asked by tmpm08 1 year ago

Last reply by kallom 1 year ago

  • Archived

Autoplay- I cant make it stop

I set the Preferences to block all autoplay. It still plays videos on, eg, Huffpost, SFGate, and other news sites. I want no popups and no autoplays of ads. Thank you. Ho… (read more)

I set the Preferences to block all autoplay. It still plays videos on, eg, Huffpost, SFGate, and other news sites. I want no popups and no autoplays of ads. Thank you. How do I set it?

Asked by deacsnook 1 year ago

Last reply by OBW47 1 year ago

  • Archived

firefox and Facebook.

I have been having trouble with Firefox not letting me log out of facebook or go to other pages within facebook. Can you please help? it's been happening for a few week… (read more)

I have been having trouble with Firefox not letting me log out of facebook or go to other pages within facebook. Can you please help? it's been happening for a few weeks after new software downloads, trying to sign out. AND it doesn't do that when I open up my FB in Safari. I don't want to redirect all my browser away from firefox, but will have no option unless I can get this fixed, as we use the FB app for our ministry alot, and firefox will not let me go to the page or group.

Asked by denise23 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

“Add to Home Screen” missing?

I cannot find a way to add a webpage shortcut to the Home Screen. The widget is completely inadequate for this purpose. Is this feature just missing? It is available in S… (read more)

I cannot find a way to add a webpage shortcut to the Home Screen. The widget is completely inadequate for this purpose.

Is this feature just missing? It is available in Safari. And Android. See screenshots.

Asked by russf 1 year ago

Last reply by brisu 1 year ago

  • Archived

Passwords not autofilling on ipad with ios 14

I have Firefox (updated automatically) for PC with autofill working fine to fill in my username and password on websites. I have installed Firefox latest version on my iP… (read more)

I have Firefox (updated automatically) for PC with autofill working fine to fill in my username and password on websites. I have installed Firefox latest version on my iPad with iOS and installed Lockwise. All of my logins and passwords are synced to Lockwise. I have autofill logins and passwords enabled for Lockwise in my iPad settings exactly as instructed by the information on the Lockwise app.

When I open a website in Firefox iOS however Lockwise opens and presents me with the list of all websites and Logins and I have to manually search for the website, select it and then it will autofill the website to login. This is a hassle of course. This is the case whether I have Firefox or Safari as the default browser.

Oddly enough if I try to log into the same website with Safari, Lockwise opens and autofills the Safari website with no problem or further input from me as I would expect it to.

What can I do to make Firefox autofill automatically in iOS like it does for my PC?

Thanks

Greg

Asked by greg100o 1 year ago

Last reply by milosagastume11 1 year ago

  • Archived

Java script

Have checked the "community" and it appears many people are experiencing difficulty with apps that require java script...I have used Firefox for years and have supported … (read more)

Have checked the "community" and it appears many people are experiencing difficulty with apps that require java script...I have used Firefox for years and have supported you...but if I have to figure out all the apps that require I use a browser that requires java script...I will have to leave...please advise...and thank you.

Asked by skagghag 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

ios homepage settings

my homepage for a new tab is about:blank and with the new update my startup home page is forced as firefox's homepage, so when i start up firefox it makes a new tab on to… (read more)

my homepage for a new tab is about:blank and with the new update my startup home page is forced as firefox's homepage, so when i start up firefox it makes a new tab on top of the automatic new tab page unnecesarily. please make it so that you can set about:blank as the startup home page (which is not recognized for some reason in the custom URL thing) or just make it to where you can disable the startup home page

Asked by benisjesus2003 1 year ago

Last reply by skb4 1 year ago

  • Archived

extra tabs open up using iPad with Magic Keyboard

I have some trouble using Firefox with my iPad and the Magic Keyboard and don't seem to be the only one: https://www.reddit.com/r/firefox/comments/kmntpo/extra_tabs_openi… (read more)

I have some trouble using Firefox with my iPad and the Magic Keyboard and don't seem to be the only one: https://www.reddit.com/r/firefox/comments/kmntpo/extra_tabs_opening_constantly_on_ipad/ghrcbs1/

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"I have been experiencing an issue on iPad where new empty tabs open up all the time. My iPad is connected to the magic keyboard, and when I open a new tab using cmd-T it open two new tabs instead. When I click links it often opens up new blank tabs. When I conduct searches using the omni search bar it will often open a new tab and conduct the actual search there."

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It is exactly the same issue I have. It persists since I use the Magic Keyboard (November 2020) but not, if I use Google Chrome or Safari.

Asked by thimotius 1 year ago

Last reply by ab000 1 year ago