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  • Archived

Uninstall Mozilla VPN from Windows's Programs and Features section without messing up Firefox

Good morning. If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete… (read more)

Good morning.

If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete the vpn from computer without causing Firefox to crash.

Thank you.

Asked by Andres Fernandez 7 months ago

Last reply by cor-el 1 month ago

Restoration of tabs upon restart

Upon restarts, I'm not getting my Tabs restored, even though I have "Restore Previous Session" marked. Of course, I have to sign in, but my previous tabs never show up. … (read more)

Upon restarts, I'm not getting my Tabs restored, even though I have "Restore Previous Session" marked. Of course, I have to sign in, but my previous tabs never show up. What can I do to ensure that previous tabs appear upon a re-start?

Asked by tobyn.anderson 1 month ago

  • Archived

Relay stopped forwarding email?

I have noticed that I am not receiving any emails via Firefox Relay for the past two days. I have tried logging into Firefox Relay to check and see if any settings have c… (read more)

I have noticed that I am not receiving any emails via Firefox Relay for the past two days. I have tried logging into Firefox Relay to check and see if any settings have changed but I am not getting the one time code needed to login. Would appreciate any help/guidance with sorting this out. Thanks.

Asked by sdarisi 7 months ago

Last reply by hack2er 1 month ago

  • Archived

LastPass extension broken

I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the… (read more)

I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the usual vault access. When I tried to open LasPass through a different route, Firefox told me that the extension wasn't installed--but it was visible in the extension manager. I toggled it off and on again, which forcibly logged me out of LastPass.

LastPass relies on the browser to store AND recover the password, so I am effectively blocked out of all my password-protected sites.

Has anyone else had this issue? Any suggestions on how to fix it?

Asked by fractone 7 months ago

Last reply by rbmvickman 2 months ago

  • Solved
  • Archived

Is it possible to disable protected pages for extensions so I can see Mozilla pages in dark mode?

Hello, I use dark mode extensions extensively :) and I really dislike light mode pages. However, Mozilla pages refuse to be changed due to the fact that they are "protect… (read more)

Hello, I use dark mode extensions extensively :) and I really dislike light mode pages. However, Mozilla pages refuse to be changed due to the fact that they are "protected" by default.

I don't really care for this protection. Can it be disabled?

Asked by Besto 8 months ago

Answered by Terry 8 months ago

  • Solved
  • Locked
  • Archived

Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (read more)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Asked by Steve Goncalves 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Archived

Clear cache for one single website/domain

Currently, there is no option to clear the cache or cookies of a single website/domain, like other browsers allow. It would be great to see this option soon. Thanks! … (read more)

Currently, there is no option to clear the cache or cookies of a single website/domain, like other browsers allow. It would be great to see this option soon. Thanks!

Asked by Todd J. 7 months ago

Last reply by IGB 2 months ago

  • Archived

PR end of file error

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrate… (read more)

After the last update, I get the "PR end of file" error on several of my trusted web sites, like my bank. I like FF and have used it for years, but keep getting frustrated with things like this. Its equally frustrating to have to wade thru the "fixes". I shouldnt have to do this. Brave is looking better and better

Asked by kridgerd 8 months ago

Last reply by BenSawya 2 months ago

  • Solved
  • Archived

Lost Bookmarks in Firefox

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If… (read more)

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If so, how?

Asked by rabbit 8 months ago

Answered by FredMcD 7 months ago

  • Archived

outlook: hotmail.com email

Everytime i sign into my hotmail.com account, it asks me to sign in, which happens a number of times each day. I contacted outlook, but because i use firefox as my brows… (read more)

Everytime i sign into my hotmail.com account, it asks me to sign in, which happens a number of times each day. I contacted outlook, but because i use firefox as my browser they couldnt help me. Not long ago, i didnt need to sign in each time. I might have changed some computer settings, but im not sure which ones. I use a laptop...stu

Asked by snickixx 7 months ago

Last reply by Frank 3 months ago

Email error code 550

Hi, Since Jan I am unable to send Emails to @was-luzern.ch I can receive them, but every mail I try to send is returned with this error message: Email error code 550: Ema… (read more)

Hi, Since Jan I am unable to send Emails to @was-luzern.ch I can receive them, but every mail I try to send is returned with this error message: Email error code 550: Emails from your address have been blocked by the administrator.

I just sent same mail via Chrome with no problem!

It seems this could be a Firefox related problem, any idea?

Asked by sheila_vassie 3 months ago

Last reply by cor-el 3 months ago

Lost 200+ tabs after big computer crash

Hello, I really need some help, I don't know if I can still do anything, but at least I'm asking here. Last night, my computer crashed really bad and I went to sleep, to… (read more)

Hello,

I really need some help, I don't know if I can still do anything, but at least I'm asking here. Last night, my computer crashed really bad and I went to sleep, today, my Firefox tabs were all gone. I had more than 200 open tabs with stuff to keep in mind, stuff to do later and other things... The weirdest part is that I still had some tabs opened, but it was tabs from 21/012021, how bizarre is that?

I tried everything I could find on here or on other website, but nothing helped. I even tried a recovery of my computer to a week ago, in vain. The only useful thread was this one : https://support.mozilla.org/en-US/questions/1310742

With ShadowExplorer I found two files from the 23/01/2022 in sessionstore-backups : recovery.baklz4 recovery.jsonlz4

But trying the methods from the previous thread never worked. I also tried to just copy my whole profile folder from the 23/01/2022, and again, no result.

I'm stuck now, I really don't want to lose my tabs and I KNOW they're somewhere.

Thanks in advance.

Asked by JZ 3 months ago

Last reply by JZ 3 months ago

  • Archived

Page won't hard refresh

I've got a problem with one page not wanting to hard refresh. All the other pages on the site works fine, but when I enter the specific page, it jumps back to my old prof… (read more)

I've got a problem with one page not wanting to hard refresh. All the other pages on the site works fine, but when I enter the specific page, it jumps back to my old profile picture and won't show the data that was gone when that version excisted.

I've tried shift + refresh, I've tried deleting firefox, roll back firefox, the only thing I can't seem to do is delete everything in firefox and then log in at new to see if that fixes the problem. Not sure if it's a tool or if I have to go manually into the folders to do that, but I got a lot of info on here so was hoping that would be the last possible solution.

Asked by Anki86 8 months ago

Last reply by cor-el 3 months ago

  • Archived

mouse cursor issues with Google Maps

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anyt… (read more)

Suddenly my mouse cursor is erratic when I am using Google Maps through Firefox. The cursor is invisible and shows up erratically on the screen. Very hard to select anything on a map. This problem seems to have started out of the blue yesterday (September 10, 2021). I made no changes to anything that I am aware of. This problem does not happen on any other browser page, or any other application on my PC. Just Google maps through Firefox. I tried Google Chrome and the cursor worked fine.

Asked by schneidm 8 months ago

Last reply by cor-el 3 months ago

  • Archived

Cursor disappears in maps

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible.… (read more)

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Asked by roger.pettersson 8 months ago

Last reply by myan916 3 months ago