All Products Support Forum

Firefox is stuck in dark mode and its atrocious! I've gone to add ons and themes, disabled it and/or enabled some other background and it doesnt make any changes. Still stuck with dark mode and it makes it very hard to read and do my job. How do I get rid of this?!

I keep changing my browser default search engine to "Google" and it works initially. But when I close Firefox and reopen the program it defaults back to "Browser Default." How do I make the change stick?

how i can upgrade the firefox so as to get the TLS 1.2 i have upgrade the firefox and still can not enter a specific website as i get the message to upgrade it over TLS1.2

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now with the current update to 91.0.2 - it is back on!!???

Whose idiotic idea it was without giving us the OPTION of single OR double padding??

Why do we have to look online for the hacks and workarounds to remove this most idiotic and controlling change??

Please bring the single padding back NOW or I will completely switch to Chrome or simply will stop updating firefox!

You will NOT control how many folders and bookmarks I can see in my top menu bookmarks - and this idiotic double padding has removed half of them from my menu!!!

After a refresh of Firefox I lost all of my bookmarks. I have tried everything that online support suggests but nothing I do works. Please help! I have years of bookmarks that are very important to me.

Thank you

Hello,

Every time I log in to Outlook.com in Firefox a pop-up automatically appears below the address bar. The persistent pop-up: Add "outlook.live.com" as an application for mailto links? See screenshot attached.

Troubleshooting and modifying Settings to eliminate pop-ups and recommendations didn't stop the pop-up. Deleting Firefox beta and installing the standard version of Firefox didn't work either. The only way to manage this pop-up is to click on the "X" button to close it each time I open or refresh my Outlook.com home page. Then I get some screen space back.

Using Edge, the pop-up includes other options to choose from such as "Don't show this again", which I selected. I don't see the pop-up any more in Edge.

Why can't I get rid of this unwanted, persistent, recommendation pop-up in Firefox?

Thanks, Gordon

With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it harder to tell which tab is the current tab. With Proton, the active tab is slightly brighter than the inactive tabs. For older folks and color blind folks, this makes it all but impossible to to tell which tab is active.

If you won't come to your senses and revert this bad user interface decision, then at least add an official option to disable it and go back to the old tab style that other browsers use. If you won't do that, then I will just have to use a different browser. Which makes me very sad, because aside from your bad sense in user interface design, I loved Firefox.

Could we get a fix for the spacing of the bookmarks and menu in 91.0? The double spacing is back and the proton config change doesn't work. Wonderful that you are trying to make things more readable on a phone but there are still lots of people who use Firefox as their PC browser.

After copying and then pasting a URL from tbe address bar in the browser to a conversation in messenger, I noticed the copy link suggestion for that URL still popping-up everytime I selected the address bar. I then checked the clipboard, which didn't show the copied URL, however, still cleared the all items from the clipboard, there were no locked items, everything was cleared, however the address bar was still showing the URL, so I proceeded to have Firefox clear browser cache, cookies, data, etc...

Still the link suggestion popped-up, even after closing the browser and clearing apps stored in memory, not until after a Galaxy phone restart did a paste or paste&go not appear.

why does my firefox browser 91.0.2 stay in full screen when i go into full screen. I can't get out of full screen. I used the windows key to try to close firefox but it doesn't work either. I have to force shutdown laptop to get out of full screen by shutting down pc. How can I fix this problem?? Thank you in advance.