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  • Archived

Firefox Browser

I can no longer log into my vudu.com account using my Firefox Browser, can this be fixed, or do I have to use Edge now? There are other websites that I could never log in… (read more)

I can no longer log into my vudu.com account using my Firefox Browser, can this be fixed, or do I have to use Edge now? There are other websites that I could never log into with Firefox, but I consider those sites that I don't have to use, but I have a movie library on vudu.com, I pretty much have to use vudu.com. I never had a problem logging into vudu.com before, it has to be one of the last couple of Firefox updates.

Asked by Roxey56 6 months ago

Last reply by FredMcD 5 months ago

  • Solved

Radars and Bing maps will not load anymore

Local TV Station Radars and Bing maps will not load anymore. However, the weather channel radar does work. Weird. Running Firefox 90.0.0(64bit) on Win 10. Tried deletin… (read more)

Local TV Station Radars and Bing maps will not load anymore. However, the weather channel radar does work. Weird. Running Firefox 90.0.0(64bit) on Win 10. Tried deleting all cookies and cache- no joy. Tried safe mode- no joy. All Radars and Maps work in Edge, but not Firefox. What else can I do?

Thanks!! Jon Abel

Asked by tigerjonabel 5 months ago

Answered by cor-el 5 months ago

TOO MANY UPDATES, PRACTICALLY NO ACCESS TO GMAIL, LIMITED ACCESS TO WEBSITES

I've been wanting to write for years about all the almost daily updates of FIREFOX that cannot be necessary! If I do not see a decline in the updates within a short peri… (read more)

I've been wanting to write for years about all the almost daily updates of FIREFOX that cannot be necessary! If I do not see a decline in the updates within a short period, I will remove FIREFOX from all my devices and use only CHROME. It is getting more and more frequent that I must use Chrome anyway or not be able to access the intended website.

Also, you removed the Gmail option from your home page and I must jump through hoops to get to gmail. If I check gmail 5 times a day, I must go through 6-7 steps to log in each time and it get very tedious. With Chrome, I click gmail and voila, I'm there. No signing in, password, and captcha.

FIREFOX is beginning to be too much of a burden. Either stop your obtrusive updates. give me an easy sign with Gmail, and make Firefox a browser with which I access ALL sites or I will just stop using FF altogether.

p.s. I am not alone. Many, many friends and family have already cut the cords with FF and I'm next. (not that you care, I'm sure)

Asked by mailtopc7 5 months ago

Last reply by TNorth 5 months ago

  • Solved

How to rename device in synced opened tabs?

Take a look at the screenshots. The second device is called "Firefox on HUAWEI LIO-L29", but I renamed it to "Mate 30 Pro" (screenshot 2). Why is the device name displaye… (read more)

Take a look at the screenshots. The second device is called "Firefox on HUAWEI LIO-L29", but I renamed it to "Mate 30 Pro" (screenshot 2).

Why is the device name displayed not "Mate 30 Pro", as in the case of "Macbook D14"? I renamed the device in Firefox settings a few days ago.

Asked by Merciless 5 months ago

Answered by FredMcD 5 months ago

Upon clicking on a link on a webpage, it moves to another location without opening the link

Sometimes, after the last major Firefox upgrade, upon clicking on a link on webpages, immediately, the link moves to another location on the webpage without opening the l… (read more)

Sometimes, after the last major Firefox upgrade, upon clicking on a link on webpages, immediately, the link moves to another location on the webpage without opening the link. I then have to move my mouse to "chase" the link and then when clicked on again, it does not move and the link opens.

I would like to have this issue fixed.

Asked by Wayne Carpenter 5 months ago

Last reply by FredMcD 5 months ago

Since downloading Firefox, it won't sync

About a week ago, I downloaded Firefox for the first time in order to switch from Chrome. At first, it looked like it would be easy, since it offered me the option of im… (read more)

About a week ago, I downloaded Firefox for the first time in order to switch from Chrome.

At first, it looked like it would be easy, since it offered me the option of importing all my data from Chrome, but after going through the process it recommended, nothing seemed to happen. I went through this process several times to no avail (yes, even after rebooting my computer). Eventually, I had to export my bookmarks from Chrome as an html file and then open the file in Firefox, which worked well enough in the moment.

Now I have rather tragically and belated realized that Firefox is not saving any of my passwords either. It will act like it is, with that little pop-up asking me if I'd like it to remember for me, and in settings, it says that I have autofill turned on. But when I go looking for passwords in the settings, there are no logins found, and if I logout of an account and try to log back in, it doesn't autofill.

When I go to settings and ask it to synchronise logins and passwords, I can click the box and it will give me a blue checkmark. I can then hit "synchronize now" once and the logins and passwords icon will appear in the "you are currently synchronizing" box, but if I hit sync again, the icon disappears and I have to recheck the box. Either way, nothing else seems to change.

Then I tried to pair Firefox to my phone using firefox.com/pair, but as soon as the page loads (and before attempting to pair), I get a "pairing unsuccessful. Try again." message. Nothing happens if I click the refresh button. It does not refresh.

All these problems seem vaguely related, but other than that, I'm completely mystified.

Someone please help, for I am a weak-willed consumer who does not consider fighting with my own computer a hobby. I just want this to work, or else I'll have to abandon it and run back into the all-knowing embrace of Google.


I have a Macbook Air running 11.3.1

I have a few plug-ins installed, but these problems started as soon as I downloaded Firefox and before I installed them, so I doubt it's them

Asked by columbusclara 5 months ago

Last reply by columbusclara 5 months ago

  • Solved

Pinned tabs and rows of bookmarks missing

On bootup yesterday, Firefox was a whole new animal?! 1) I had 12 or more pinned tabs which are now all not displayed/missing! 2) Had three rows thumbnail bookmarks disp… (read more)

On bootup yesterday, Firefox was a whole new animal?! 1) I had 12 or more pinned tabs which are now all not displayed/missing! 2) Had three rows thumbnail bookmarks displayed when Firefox opened which are not displayed/gone now! 3) Firefox would give a popup message that "Gah...tab (whatever), Reopen tab or Restart Firefox". This would typically occur late afternoon (FWIW, Eastern Standard Time). Only way to get Firefox to stay open was to reboot the system.

Not sure what has changed but would like to get back to where I was a week or so ago with Firefox. Please advise.

Asked by WhiteBimmer 5 months ago

Answered by -Losa- 5 months ago

Primary password requested multiple times as of recently

Hi, as of a couple months ago, Firefox has started asking for the primary password multiple times. It used to only do it once when it syncs after startup. But now I somet… (read more)

Hi, as of a couple months ago, Firefox has started asking for the primary password multiple times. It used to only do it once when it syncs after startup. But now I sometimes get the popup for the primary password multiple times. I haven't figured out a way to reproduce since it seems to randomly pop up, even when I'm not actively doing something in the browser. I believe this started happening after an update but I can't pin down the actual onset of this problem so I'm not sure. Does anyone else experience the same thing?

Asked by l.fischer 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved

Firefox 90 does not load properly specific web pages and services (gmail, youtube, reCAPTCHA, etc.)

Two weeks ago my browser updated itself to version 90. Before that everything was OK. After that..... Firts of all in Google Chrome everything works just fine. In Firefo… (read more)

Two weeks ago my browser updated itself to version 90. Before that everything was OK.

After that..... Firts of all in Google Chrome everything works just fine. In Firefox - most of the time after a google search if I click on one of the results nothing happens. If I open it in a new tab or window, I got a blank page. - I cannot log into my gmail account. I can get to the page where I can type in my account name, but then I get an error message before the web page'd ask for my psw. - youtube does not load properly. If then I click on the youtube icon on the top left corner then it tries to load the page again, and after some time it says I have no internet connection. - google translate service does not answer, - reCAPTCHAs don't work. The browser could not load them, or if it loads something then it won't work. Etc.

Again: everyhing was OK before the version 90 update. I was on a 2 weeks vacation, just got back, but all the same, they don't work.

I tried everything - cleared the history, cache, etc., - checking the firewall, - proxy (I don't use any proxy), - ipv6 - made a new profile - troubleshooting mode (disabeling addons and themes), everything. Nothing helped.

I use Win10. Have an other Win10 PC, on that before the version 90 update I checked the problems above, and neither of them affected the system, and as the update taked place I got the same propblems there too. My firefox profile is synched onto that PC.

After 20+ years of using firefox this is my last try before switching to chrome.

Asked by imkere 5 months ago

Answered by imkere 5 months ago

I keep getting "Unable to connect" error despite BEING connected

Started today, I click on links, bookmarks or type in a URL and I get the Unable to connect page. Sometimes if I refresh a number of times it loads, sometimes not. Other … (read more)

Started today, I click on links, bookmarks or type in a URL and I get the Unable to connect page. Sometimes if I refresh a number of times it loads, sometimes not. Other websites will connect, opening the same address in Chrome works with no issues. My internet is connected and working fine this is something going on with Firefox. Not sure what or how as I haven't changed settings at all either.

Asked by gwencreighton 5 months ago

Last reply by cor-el 5 months ago

Can't delete specific website data on Firefox.

Greetings, There is a webpage about gmail account recovery in the uk that keeps showing up pin my browser when I go to type in something for google. This says has a red … (read more)

Greetings,

There is a webpage about gmail account recovery in the uk that keeps showing up pin my browser when I go to type in something for google. This says has a red slash through the little lock. I have deleted history, reinstalled Firefox, cleared cache, but this site keeps appearing. It doesn't seem to show up in bookmarks. If the site loads, it doesn't have a little blue star next to the site address! I tried to block the site, but Firefox only has an addon to block the site.

Any ideas how to get rid of this website info?

I read someone's post suggesting there is a cache somewhere, but I'm not sure where to delete that info.

Please and Thank you. :)

/Saturn

Asked by Sat 5 months ago

Last reply by cor-el 5 months ago

  • Solved
  • Archived

Help with Firefox Screenshot.

Hi. When Firefox added the screenshot functionality, it was very useful to me since i didn't have to open snip & sketch every-time I want to take a screenshot. I did … (read more)

Hi. When Firefox added the screenshot functionality, it was very useful to me since i didn't have to open snip & sketch every-time I want to take a screenshot. I did notice that the ability to access the screenshot from the address bar was removed and moved to the mouse's right click options instead. I work with Microsoft azure and have to create documents for clients and by default, right clicking doesn't work on azure and some other sites. Because of this, i can't take screenshots using Firefox. Is there a way to put the screenshot option back to the address bar or maybe have it show up in the toolbar options? Thanks.

Asked by TemmyD1 6 months ago

Answered by TyDraniu 6 months ago

  • Solved

Yahoo mail will not let me in

I cannot log in to Yahoo Mail using Firefox on my PC. Iphone works and so does Edge. Every time I get asked to prove I am not a robot and when I pass that I get a message… (read more)

I cannot log in to Yahoo Mail using Firefox on my PC. Iphone works and so does Edge. Every time I get asked to prove I am not a robot and when I pass that I get a message saying "We can't sign you in at the minute. Please try again in a while." It has been going on for a week or two. I have tried their help page which sometimes comes up in Chinese. Even in English it does not help

Asked by billyruffian 5 months ago

Answered by ajs256 5 months ago

  • Archived

Browser occasionally becomes unresponse and shows only the resizing icon on cursor

Occasionally, my browser will freeze and become unresponsive. I can't figure out a consistent trigger for when it occurs. Whenever it happens, my browser will not allow m… (read more)

Occasionally, my browser will freeze and become unresponsive. I can't figure out a consistent trigger for when it occurs. Whenever it happens, my browser will not allow me to click into any of the tabs or on any of the websites, and only shows a resize icon.

You can see an example of what I mean here.

I've tried reinstalling firefox, removing all cache and cookies. This is super odd since this only happens on my desktop computer, and not with any of my other machines (which use the same plugins).

Asked by Saarim 6 months ago

Last reply by Saarim 5 months ago

  • Solved

Websites display in mobile view on desktop browser

Recently I've noticed when I try to load na.op.gg, the website displays very strangely when I try to load the website. It tells me to download the mobile app on desktop a… (read more)

Recently I've noticed when I try to load na.op.gg, the website displays very strangely when I try to load the website. It tells me to download the mobile app on desktop and everything is very stretched out. I assume the website is trying to fit everything to width and displaying ads for their mobile app because it thinks I'm on a mobile device.

Asked by Alex 5 months ago

Answered by cor-el 5 months ago

  • Solved

Cannot view one website

One web site, Etsy will not display, just a blank white page, refresh no good. If i close Firefox and restart, it is likely to appear for a while then go blank after clic… (read more)

One web site, Etsy will not display, just a blank white page, refresh no good. If i close Firefox and restart, it is likely to appear for a while then go blank after clicking thru my store. Anything etsy/ is blank. Could it be Firefox or some blocker, blacklist somewhere? It is fine on my iphone.

Asked by WK's 5 months ago

Answered by WK's 5 months ago

Firefox crash with screen restart. Crash report: bp-327e0d0f-9ca0-4b07-a29b-cecb80210809

Recently I noticed my firefox crash with the screen restart frequently atleast once a day. Below is the crash report number: bp-327e0d0f-9ca0-4b07-a29b-cecb80210809 … (read more)

Recently I noticed my firefox crash with the screen restart frequently atleast once a day. Below is the crash report number:

bp-327e0d0f-9ca0-4b07-a29b-cecb80210809

Asked by vsivanisan 5 months ago

Last reply by cor-el 5 months ago

print function not working on certain sites with new release

Since the last update the print function does not work for at this point Raymond James Financial site specifically. After hitting the print button on drop down option men… (read more)

Since the last update the print function does not work for at this point Raymond James Financial site specifically. After hitting the print button on drop down option menu a print error window pops up, after a few seconds the printer spews out the right number of pages with nothing printed. I called the company, they they have received several calls from people using firefox after the last update with the same problem. They attributed the problem to firefox. Suggest using Chrome. HELP. I can print from other sites.

Asked by bluegate841 5 months ago

Last reply by Seburo 5 months ago

  • Solved

Netflix not working. asks to install silverlight.

My Teenager made some changes to Firefox settings to do some Roblox stuff. I dont know what she did and she is not sure either. since then, I cannot use Netflix. If I t… (read more)

My Teenager made some changes to Firefox settings to do some Roblox stuff. I dont know what she did and she is not sure either. since then, I cannot use Netflix. If I try to view a movie, then i get a page asking to install HTML5 or the silverlight plugin I have tried doing all the suggested workarounds but nothing works I have Chrome as a backup browser, and Netflix runs OK on chrome. I prefer to have everything on firefox as, - up to now - it does everything i want or need any advice please

Windows 10, laptop, FireFox version 90.0.2 (showing up-to-date)

Asked by ph_jenkins 5 months ago

Answered by TNorth 5 months ago