Showing questions tagged: Show all questions

How to get rid of red address bar?

I noticed one day that when I opened firefox it would restart itself each time before letting me do anything. I couldn't figure out why, but I happened to run my mouse ov… (read more)

I noticed one day that when I opened firefox it would restart itself each time before letting me do anything. I couldn't figure out why, but I happened to run my mouse over an invisible add on. It was unlabeled as well so I have no idea what is was. I deleted it and reported it but after closing firefox it did the same thing upon repopening it. Now the address bar is red and I don't understand why, how do I make it go back to normal. Also I have refreshed firefox a couple times but after each refresh it is the same thing.

Asked by jason.t.langdale 3 months ago

Last reply by TyDraniu 3 months ago

Signed out of Firefox account after app restart

Hi, have a problem. I am using a Firefox account to sync between my PC and laptop. After I close Firefox on my PC, however, it signs me out of the account and I have to s… (read more)

Hi, have a problem. I am using a Firefox account to sync between my PC and laptop. After I close Firefox on my PC, however, it signs me out of the account and I have to sign in again when opening Firefox - happens every time I use Firefox and doesn't happen on my laptop. Suggestions? Thanks.

Asked by Adam Lukecze 3 months ago

Last reply by cor-el 14 hours ago

I'm going to have a seizure trying to fix things by text! I've used FF for over 20 years, give me a break!

CALL ME! xxx-xxx-xxxx, SO I CAN LIE BACK & TELL SOMEONE HOW I SCREWED UP! I HAVE TBI, & AM GOING TO HAVE A SEIZURE IF I CAN'T GET BOTH MY PHONES BACK HOW THEY WER… (read more)

CALL ME! xxx-xxx-xxxx, SO I CAN LIE BACK & TELL SOMEONE HOW I SCREWED UP! I HAVE TBI, & AM GOING TO HAVE A SEIZURE IF I CAN'T GET BOTH MY PHONES BACK HOW THEY WERE! I'M REPLACING 1 OF 2 PHONES I USE EVERY DAY, BOTH HAVE 15 YEARS OF BOOKMARKS, WHICH I CANNOT LOSE! I'M HAVING TROUBLE TYPING, & SEEING! ALL I WANT IS TO HAVE PHONES WORK! NO, I'M NOT CALLING 911, I WANT TO FIX PHONES! ... @gmail.com aka Ron Jordan aka ... @gmail.com I live out of these phones! Can you just help me so I can eat dinner, then sit back & relax?


edited email and phone# from search/spam bots view as this is a public community forum and nobody here does one on one support by phone or email.

Asked by TBIMan2000 aka R.J. 2 months ago

Last reply by Seburo 2 months ago

theme issue

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.… (read more)

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.

Asked by blueknitter 2 months ago

Last reply by AliceWyman 2 months ago

What are the exact interactions necessary for an autoplay permission of "default (block audio)" to permit autoplayed audio?

If you don't touch the autoplay permissions for a site, Firefox seems to be attempting to use some heuristics to decide whether autoplay, such as calling ".play()" on an … (read more)

If you don't touch the autoplay permissions for a site, Firefox seems to be attempting to use some heuristics to decide whether autoplay, such as calling ".play()" on an Audio object in javascript, should be allowed. What are these heuristics, and where are they authoritatively documented? [https://developer.mozilla.org/en-US/d.../Autoplay_guide#autoplay_availability|MDN] has some information but nothing Firefox-specific.

Asked by thefishface+ff 1 week ago

Last reply by cor-el 1 week ago

Firefox blank screen

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firef… (read more)

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firefox on safe mode. Any solution other than uninstalling Firefox? The screen is fully white, no close button, nothing. Just plain white.

Asked by Meenakshi A 4 months ago

Last reply by FredMcD 4 months ago

I can't open or create facebook accounts

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules… (read more)

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules. I do nothing strange and peculiar things. For example, First Name: Myo Last Name:Tun DOB:28/12/1978

Nothing is out of facebook community standard. But I can't use facebook with any browser. Why?

With respect, Myo Min Tun, Myanmar.

Asked by i7delldelldell 4 months ago

Last reply by Seburo 4 months ago

View Photo

Considering you update nearly every day, the dumbest thing you've done is change the "view photo" in the right mouse button to "open photo in a new tab". Why did you do … (read more)

Considering you update nearly every day, the dumbest thing you've done is change the "view photo" in the right mouse button to "open photo in a new tab". Why did you do this dumb thing. We all look at photos, and you made it inconvenient. Dumb Firefox code writers....

Asked by koyotee 4 months ago

Last reply by Seburo 4 months ago

Firefox don't load the websites for a minute but other browsers does load them normally

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the … (read more)

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the server error shows randomly. Sometimes the browser loads the website normally while other times it shows server error. Please check this screencast: https://jmp.sh/jEu4D9k to understand better. So, I initially tried to open calendly.com and it didn't load despite my multiple reload attempts. However, when I tried to reload it after a minute then it came to life.

I have been facing this issue for many months and I tried almost every solution I found on Mozilla community pages like Resetting Mozilla, Setting No Proxy, Turning Off IPv6, DNS Prefetching Changes, Turning On/Off hardware acceleration, Uninstalled Mozilla and Installed a fresh copy, Changed to Mozilla Developer Edition, etc. but no luck. Please note that the other browsers are working fine and don't have any issues.

Asked by Raj 4 months ago

Last reply by FredMcD 4 months ago

How can I permanently force firefox's automatic updates to be turned off?

How can I permanently force firefox's automatic updates to be turned off? Which guy modified the original design for the new version of Firefox bookmarks? Is there someth… (read more)

How can I permanently force firefox's automatic updates to be turned off? Which guy modified the original design for the new version of Firefox bookmarks? Is there something wrong with that man's brain? Is the spacing of the new bookmark item too large to read? It's very uncomfortable.

Asked by gem_536 4 months ago

Last reply by EF80 1 month ago

Firefox keeps crashing at start up.

Hi, The electric cut out while my Firefox browser was open. Now I get a crash every time I try to open Firefox. I can't send a crash report and windows will not fix the p… (read more)

Hi,

The electric cut out while my Firefox browser was open. Now I get a crash every time I try to open Firefox. I can't send a crash report and windows will not fix the problem. How do I fix this? I need Firefox to work as it has all my passwords and bookmarks saved. Why can't I simply move over to the developer edition? I did try but the morons at Morzilla didn't add any options for moving bookmarks and passwords from Firefox to the developer edition. Thanks a lot Morzilla, you really fucked up my day.

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	89.0.0.7817
 Application Timestamp:	60afee4d
 Fault Module Name:	firefox.exe
 Fault Module Version:	89.0.0.7817
 Fault Module Timestamp:	60afee4d
 Exception Code:	c0000005
 Exception Offset:	00002c6d
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	2057
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Asked by jayw1988 4 months ago

Last reply by FredMcD 4 months ago

Firefox 64 bit beta closing w/o error message or crash report, including in troubleshooting mode.

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. M… (read more)

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Asked by bmmoser 4 months ago

Last reply by FredMcD 4 months ago

Is there a way to pass firefox secure-website-certificate data to jason or other format

Hi I am currently creating a Firefox plugin and I am trying to grab the data from the secure website certification to use and display to the user is this possible? … (read more)

Hi I am currently creating a Firefox plugin and I am trying to grab the data from the secure website certification to use and display to the user is this possible?

Asked by tomtrkd 3 months ago

Last reply by cor-el 3 months ago