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receiving e-mails

One morning when I tried to get into my bank account I could not so I called the bank. She walked me through some issues maybe with firewall and removing cookies that mi… (read more)

One morning when I tried to get into my bank account I could not so I called the bank. She walked me through some issues maybe with firewall and removing cookies that might help. Also I had lost all emails and contacts and am no longer receiving mail. My Gmail account is absolutely stopped and lost all data.

Asked by PBAUER6.PB 5 days ago

Last reply by Shashank Shekhar 4 days ago

Multiple FireFox Issues

Good Day, We really like FireFox, after using it over recent years. However, this year it appears to be numerous problems. We do not load many thing on our computers, be… (read more)

Good Day, We really like FireFox, after using it over recent years. However, this year it appears to be numerous problems. We do not load many thing on our computers, because the computer is there for our work not games or other uses. Our downloads are kept to a minimum, we use virus protection, and scan regularly enough.

FF freezes, too slow, and too regularly reminding of updates. So we dismiss, to avoid work disruption. So now when we do update, we are losing saved passwords, looks so it is not apparent which browser is up, and it is getting uncomfortable to use.

What happened this year?

Asked by xcorp1 4 days ago

Last reply by FredMcD 4 days ago

Firefox does not save .html files correctly so as to be opened and read

Okay, so just as I have stated in the subject, this is my direct experience at this time. I've found on the forum people having trouble saving .html, but those were othe… (read more)

Okay, so just as I have stated in the subject, this is my direct experience at this time. I've found on the forum people having trouble saving .html, but those were other issues unrelated to Firefox. I cannot find specific reports relating to my issue. To those, if you see this, who saved your web pages to .html (only or complete), did you open those files to check that you could read them? The unreliability of browsers in the past leads me to distrust this expectation that saved data is done and preserved without checking/validating.

Here is what I did. I saved a page (and for sake of accuracy and precision, it was search results from duckduckgo.com) to an .htm file. (Again, for sake of accuracy, I'll insert here that Windows Save As dialog box provides the "Save as type:" options list, which are: "Text Files", "Web Page, complete", and "Web Page, HTML only".) I chose "Web Page, HTML only"; now, while it says "HTML", Firefox creates the default extension of ".htm", so this is the extension used; and I simply used the default filename, no changes. Then, I simply went to my "Recent Items" menu in Start menu and opened the just saved file. It opens to a blank page, except for a very small text box with my search query in it and two little tiny buttons next to it; the content of the page is not displayed. (And, after post analysis, the file size was 7kb, which indicates that it did not really save all the data of the page content.) I then tried opening the file on a different computer with Firefox - same result. I also opened the same file with Chrome - same result. At least there is consistency here. Therefore, the conclusion must be that Firefox is not saving correctly.

There is no help to be given in this case, as I have done nothing wrong. I have done exactly as instructed by and to others in other forum posts and as described in other help pages on how to save web pages to a file. Everyone talks about the actions of how to do; but not about the results of reading saved output.

So, I make the post in hopes that this get to the developers to fix this problem. If this does not happen on all computers or in all situations (for all web pages) ... well, I think it still lies with Mozilla to fix it, because here is one case where it positively does not work! If my situation is unique, I do not know why ... and if it works for others (to save from duckduckgo) then I don't know why ... again, not for me to figure out; just take it as fact, this action of saving web pages in Firefox does not always work.

Thanks.

PS - I'm using SingleFile as an alternative work around (but I don't see why the "Save As" should not have worked perfectly for all of web browser history).

Asked by disconer 3 days ago

Last reply by cor-el 3 days ago

Old version failed to update, downloaded new version did not update existing but create additional firefox

My 89 version failed to update, when I downloaded and installed a new version of firefox, it did not update the old version, instead it install another firefox into my wi… (read more)

My 89 version failed to update, when I downloaded and installed a new version of firefox, it did not update the old version, instead it install another firefox into my windows 10. Now I got two firefox in my computer, the old one with all my customisation and a new one which are clueless about the old one. How do I resolve this?

Asked by yappyml 3 days ago

Last reply by FredMcD 2 days ago

Firefox mise à jour

Firefox update failed. When downloading the latest version, a window asks me to choose products from the Microsoft Store and direct me to Microsoft Edge, which I don't wa… (read more)

Firefox update failed. When downloading the latest version, a window asks me to choose products from the Microsoft Store and direct me to Microsoft Edge, which I don't want. My browser is Firefox... What should I do? Thank you for the help

Asked by jmarbacher 2 days ago

Last reply by FredMcD 2 days ago

Hangouts on Firefox Issue

On my Gmail account I used to have few Hangouts calls and video calls. One day the browser asked me something and I guess I turned something off regarding the mic + vide… (read more)

On my Gmail account I used to have few Hangouts calls and video calls. One day the browser asked me something and I guess I turned something off regarding the mic + video...

I can't find a way to get back calls with mic/voice/video. How can I fix it?

Asked by djdoc 2 days ago

Last reply by Scott Pendland 2 days ago

new F7 feature disable, volume keyboard shortcuts on HP not working

Hi, Is there a way to disable the F7 new shortcut in Firefox, cause now I can not use volume cntrol on my HP laptop to increase o decrease volume Thanks in advance, … (read more)

Hi,

Is there a way to disable the F7 new shortcut in Firefox, cause now I can not use volume cntrol on my HP laptop to increase o decrease volume

Thanks in advance,

Asked by denialists 1 day ago

Last reply by TyDraniu 1 day ago

Where do tabs I "send" to another device land ?

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another de… (read more)

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another device. I do that, get a confirmation toast that the Tab has been sent... but where can I find it on the target device ? It doesn't open right away (which is what I'd prefer), and I can't find it anywhere else ?

I tried from Android to Android, from Windows to Android, from Android to Windows... Sending a tab is nice, actually finding it on the target device would be nicer ^^

Asked by oonlan 22 hours ago

Last reply by cor-el 21 hours ago

submit feedback

Firefox Developer Edition downloaded 89.0b1 tonight. When you choose Submit Feedback in the help/about form it goes nowhere. Actually to a "coming soon" page for ideas.mo… (read more)

Firefox Developer Edition downloaded 89.0b1 tonight. When you choose Submit Feedback in the help/about form it goes nowhere. Actually to a "coming soon" page for ideas.mozilla.com. Is that so you won't have to field complaints about the "improvements" in this version? Because I have several complaints.

Asked by merina 3 months ago

Last reply by droonfang 1 month ago

Updated Firefox Changed Bookmarks List Length

Firefox appears to have just updated. Now my bookmarks list is so long I have to scroll down to see everything. It looks like everything has been spaced out further, whic… (read more)

Firefox appears to have just updated. Now my bookmarks list is so long I have to scroll down to see everything. It looks like everything has been spaced out further, which I hate. It takes up was too much space. They were probably going for a more elegant, less cluttered look, but it just ended up making things more aggravating for me. There should be a way to adjust or turn off the spacing feature. Any suggestions?

Asked by gmkorn1 3 months ago

Last reply by peter.rowe10 1 month ago

horrorific tabs

i will like to know how i can drop to the garbage the new tabs on Firefox devs.. they are nonfunctional and bigger and looks like a shit to me.. i will like to know how i… (read more)

i will like to know how i can drop to the garbage the new tabs on Firefox devs.. they are nonfunctional and bigger and looks like a shit to me.. i will like to know how i can get back to the old style tabs... PLEASE HELP

Asked by Alpha 3 months ago

Last reply by shasim 3 months ago

How can I submit Firefox Beta feedback?

I have some feedback regarding the new UI update, but neither the link in the release notes (As always, we welcome your feedback feedback.) nor the Settings -> Help -&… (read more)

I have some feedback regarding the new UI update, but neither the link in the release notes (As always, we welcome your feedback feedback.) nor the Settings -> Help -> Submit feedback ... button (Settings button redirect ) take me to a form.

Asked by Michael Schaufelberger 3 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 months ago

Bookmark dropdown menu disappears under Windows taskbar

Hi there! Some background info: I have a desktop PC. I just got the newest firefox update. ...Thanks; I hate it. And they've altered the way the bookmarks look. So now th… (read more)

Hi there! Some background info: I have a desktop PC. I just got the newest firefox update. ...Thanks; I hate it. And they've altered the way the bookmarks look. So now the bookmarks drop-down menu is so long that I have to scroll down to see everything on it, (I didn't have to before). And what's worse is that sometimes one moment it will be over the Windows taskbar that's at the bottom of my screen and suddenly it will disappear UNDER the taskbar where I can't see everything and I struggle to access anything with my mouse. It's SO aggravating. How do I fix this??

Asked by gmkorn1 3 months ago

Last reply by jscher2000 3 months ago

How do I give feedback?

Currently on Firefox Developer Edition 89.0b2, clicking menu > Help > Submit Feedback, takes me here: https://mozilla.github.io/imo-placeholder/ It's a blank "Comin… (read more)

Currently on Firefox Developer Edition 89.0b2, clicking menu > Help > Submit Feedback, takes me here: https://mozilla.github.io/imo-placeholder/

It's a blank "Coming Soon" page with no information.

I'm experiencing usability problems with the new theme and I'd like to share what I'm experiencing.

Asked by whall1 3 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 months ago

FF Beta 89.0b3 reverts to .0b2

Since the release of Beta version 89.0b3, Firefox Beta on Win 10 keeps reverting back to .0b2. I cannot pinpoint exactly when it happens; sometimes after 'hibernation'; s… (read more)

Since the release of Beta version 89.0b3, Firefox Beta on Win 10 keeps reverting back to .0b2. I cannot pinpoint exactly when it happens; sometimes after 'hibernation'; sometimes after 'sleep'. Getting damn frustrating, and I'm not nearly ready to move up from Windows.

How the heck do I track what's going on? All advice gratefully accepted!

Asked by Luprachán 3 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 months ago

secure connection failed with adguard

Ive been using Firefox Beta and AdGuard for months with zero issues. This morning out of nowhere it started saying secure connection failed no matter what website I tried… (read more)

Ive been using Firefox Beta and AdGuard for months with zero issues. This morning out of nowhere it started saying secure connection failed no matter what website I tried to visit. I toggled the security enterprise root to true, but it keeps changing itself back to false and this isn't even an option for my wife on stable. So far the only solution is to disable https filtering for firefox in AdGuard, and why would I want to do that?

Asked by mrclvitale 3 months ago

Last reply by jscher2000 3 months ago

3rd party cookies blocked on youtube.com but still signed in google.com

I would like to sing in to youtube.com but not google search or any other google related services. I tried Enhanced Tracking Protection, strict & custom block all thi… (read more)

I would like to sing in to youtube.com but not google search or any other google related services.

I tried Enhanced Tracking Protection, strict & custom block all third party cookies & privacy.firstparty.isolate = true. but none of that could prevent me from getting singed in to all google.com services automatically when I sing in to youtube.com.

Is there any way to achieve that without installing add-ons?

Asked by bk8krqjpxvp0qzgqjv8eo1l 3 months ago

Last reply by FredMcD 3 months ago