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Need to change associated email address

The email address that I have used ever since email began has been [edited] @qis.net. Unfortunately, the inbox storage space on Quantum Internet Service (QIS) is only 1G… (read more)

The email address that I have used ever since email began has been [edited] @qis.net. Unfortunately, the inbox storage space on Quantum Internet Service (QIS) is only 1GB. I use Thunderbird for emails (recommended by QIS). The account with QIS is an IMAP account.

Yesterday at 4:40pm my inbox became full even though I have moved a bunch of the emails with larger attachments to offline folders within Thunderbird. That's when the nightmare started. No incoming emails can get delivered at this time. Have been in contact with QIS (I personally know everyone there including the owners. They're good people) It seems that we do not have a way to get into the inbox and remove files from their server (s).

After working all night trying to sole this mess, I have set up a new email address to maintain a form of communications on a major engineering project.

The new email address for me should be changed to : [edited] @gmail.com

Please make this change at Firefox. When I try to login on Firefox, it sends a code to the old, non-usable email address. Since the inbox at QIS is full, I can't read it to get the code to respond. If the code can be sent SMS to my cell phone, that would be fine. [removed phone# from public support forum] is the number to use.

I hope all this makes some sense at your end. I am not a guru with this stuff and a very dear friend of mine who was an "IT guru", as I called him, has passed away about 1 year ago.

I appreciate any help you give.

Richard Slechter

Asked by RJSlechter Gilro 1 year ago

Last reply by christ1 1 year ago

Gmail conection

Mon vieux Imac fonctionnait sans trop de problèmes jusquà présent ! Le 10 juillet 2025, il s’est « planté » sur l’opération suivante : « Google Chrome -> Gmail -> … (read more)

Mon vieux Imac fonctionnait sans trop de problèmes jusquà présent ! Le 10 juillet 2025, il s’est « planté » sur l’opération suivante :

« Google Chrome -> Gmail -> Google Workspace »

tous mes messages apparaissent normalement quelques secondes puis l’écran se voile et devient inopérant avec la mention :

« cette version du navigateur n’est plus compatible. Veuillez installer un navigateur compatible »

Je n’ai pas les moyens d’acheter un autre Mac !

Asked by GILBERT LESTERPS 4 months ago

Last reply by Kiki 4 months ago

Requesting updated build for MacOS 10.11

There are no OS updates available for my computer hardware (nor have there been for quite a few years), just to quash that right off the bat. The last release for 10.11 … (read more)

There are no OS updates available for my computer hardware (nor have there been for quite a few years), just to quash that right off the bat.

The last release for 10.11 is 78.15.0esr (64-bit).

A number of websites do not load or outright refuse to load (the whole cloudflare hosting system, imgur, daily motion, youtube nags about it, even the login system for mozilla support renders quite oddly).

So I'm requesting an updated release. I realize there may be limitations due to libraries that have similarly abandoned 10.11. Thanks.

Asked by bobski3333 4 months ago

Last reply by James 4 months ago

  • Archived

cannot log in to my Facebook account.

I was injured and in the hospital a long period. my phone number was changed by my daughter from [telephone number] to [telephone number] my email changed because cable … (read more)

I was injured and in the hospital a long period. my phone number was changed by my daughter from [telephone number] to [telephone number] my email changed because cable one closed all their accounts. It now is [email address]. Now I cannot log into my facebook account no matter what I do. It is the way I get in touch with my friends and relatives. What happened to my account? I was asked to log in with my name, Eileen Dueck and click on my picture to get in but that does not work. Nothing else works either. Please find my account and restore it.cannot l

Asked by ehd66 1 year ago

Last reply by Paul 1 year ago

  • Archived

downloading latest version of Firefox

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox… (read more)

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox 78; update to..." Would love any help. Shan

Asked by jpgringo19 1 year ago

Last reply by James 1 year ago

  • Archived

Can no longer get use to Outlook

Can't login to Outlook. Get message "Secure Connection Failed" Pressed "Learn more" and am now advised to do something I don't understand. Please advise what I should … (read more)

Can't login to Outlook.

Get message "Secure Connection Failed"

Pressed "Learn more" and am now advised to do something I don't understand.

Please advise what I should do in simple steps

Thanks

Neil Margerison

Asked by neil.margerison45 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Mise à jour FireFox

Le 05 novembre 2024 Bonjour, Je ne parviens pas à faire la mise à jour FireFox. J'utilise un MAC OS X version 10.9.5 Processeur 2,7GHz Intel Core 15 Mémoire 8 Go 1600 M… (read more)

Le 05 novembre 2024 Bonjour, Je ne parviens pas à faire la mise à jour FireFox. J'utilise un MAC OS X version 10.9.5 Processeur 2,7GHz Intel Core 15 Mémoire 8 Go 1600 MH DDR3 MERCI de bien vouloir me répondre en Français. Bonne journée. Cordialement.

Asked by unlouis.tissot 1 year ago

Answered by James 1 year ago

my bookmarks are dissapering on my startup page

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with … (read more)

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with regards