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[Sorry. We’ve locked your account.] Brand new account got locked because I couldn't receive the confirmation e-mail as the e-mail was still unusable

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation emai… (read more)

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation email we sent to ******@********* was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account." because the new e-mail was inactive for 48hrs so. It was my bad, I registered the new e-mail to Firefox Sync not long after it was made, so I have to wait for 48hrs till it is usable (provider's policy). Err... I'm not sure if the e-mail I wrote got auto-censor or not, so I censored it myself. I can give it to you whom concern later, if necessary. But I don't get the point here. How can you protect my Firefox data if it is just a whole new account that even not login successfully first time, still waiting for e-mail verification?

Asked by ftwh 3 weeks ago

Last reply by Emre Turunç 4 days ago

Yahoo hyjacking my google searches.

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove … (read more)

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove the add-on or extension but when I click on "add-ons" or extensions from the menu it just opens a new blank tab in my browser. When I click on search in the preferences menu, google is the only search engine checked in all of my selections. Please help me get rid of the yahoo search.

Asked by markdbrown 1 week ago

Last reply by jscher2000 1 hour ago

Default browser

Since the last update my default browser is Yahoo, and the list in Preferences contains only BrowserDefault and PlaySearchNow. I am getting really skeptical about any ne… (read more)

Since the last update my default browser is Yahoo, and the list in Preferences contains only BrowserDefault and PlaySearchNow.

I am getting really skeptical about any new updates from you guys.

How do I get my list of browsers back, specfically Google?!

Asked by Crothlind 5 days ago

Last reply by cor-el 5 days ago

command + C

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I cho… (read more)

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I choose "copy" from "edit" in menu bar. But of course i used to command+C. Everything good with other shortcuts. What could be the problem?

Asked by sairenso 5 days ago

Last reply by cor-el 4 days ago

Loss of Java with latest FF 79 upgrade

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfe… (read more)

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfectly on the same items. This situation created an unknowing error on our part, in that, trying to go back to 78.02, we ran into a compatibility issue with the profiles folder / files. Saving the profiles in 79 stamps them accordingly, and will not allow that folder to be used on 78.02. That unleashed 2 day's worth of struggle to get back to 78.02 with everything we had customized, plus our bookmarks. We found this compatibility issue very hard to crack using the FF help system, but eventually we succeeded by manually creating a "new folder", and copy / pasting all the files, deleting the compatibility.ini. We then invoked this default New Folder and got back to normal. And yes, Java-based items are working normally again. There seems to be no grumbling on the web (at least, as yet) about what we regard as a bug, but we did waste a couple of days on this, and are now carefully "Not now"-ing the update to 79 message, until more info is available and a fix is offered.

Asked by rnjbailey 5 days ago

Last reply by the-edmeister 4 days ago

How to disable camera and microphone access in Firefox for Android like Firefox Focus?

I have been fiddling with Firefox focus and I have to say, the security features are golden (: The access to camera and microphone are blocked by default. I was wondering… (read more)

I have been fiddling with Firefox focus and I have to say, the security features are golden (: The access to camera and microphone are blocked by default. I was wondering if there were any ways to do that with the Firefox general version for Android?

Asked by Samiul Joy 1 day ago

Last reply by Seburo 1 day ago

Cannot Log into Yahoo mail on Firefox

I got an automatic update from Opera that I did not ask for, so all of my logins were lost. After recovering them and signing in, when I closed Opera, all of my freaking … (read more)

I got an automatic update from Opera that I did not ask for, so all of my logins were lost. After recovering them and signing in, when I closed Opera, all of my freaking logins were gone again. There is no way to stop this from happening, because Opera likes to make it difficult to stop auto-updates and to stop passwords/usernames from being wiped out when closing Opera. OK, fine. I'll go back to Firefox, then.

So when trying to login to my Yahoo mail account on Firefox there is a challenge page that sends a verification code to my Android phone. I clicked yes, but there is no place to put the verification from the challenge page. When I go back to the Yahoo mail login page, it goes back to the challenge page again, sending a verification to my Android again. This does not happen in Opera, but there is still the issue of being kicked out of all of my social media, email accounts every freaking time.

I have WORK to do and am not interested in being a coder. I am a writer. So how can I stop this from happening? I would like to go on with my freaking life!

Below is a screen-cap of the challenge screen. Do you see any way to get past it? NO! the only thing that is possible is to get to the goddamn Help screen. I don't want any Help. I want to log into my Yahoo mail. Again, this is not happening in Opera, but Opera keeps kicking me out of my logins.

Asked by walford2 1 day ago

Last reply by jscher2000 19 hours ago

Can't load any video

Hello, It's been 3 days since I can no longer play any video since Firefox Developer Edition. I added absolutely nothing and it happened suddenly. When I play a video, I … (read more)

Hello,

It's been 3 days since I can no longer play any video since Firefox Developer Edition. I added absolutely nothing and it happened suddenly. When I play a video, I hear the sound but the video loads endlessly. Same with the default HTML reader in Firefox. I tried to go to preferences and uncheck the graphics acceleration, to refresh Firefox, to reinstall it but nothing works! Even in private browsing without any extension, it does not work! I tried from another browser but it works without problems.

Thanks for your help.

Asked by Chabeau Corentin 2 months ago

Last reply by AMAN ARYAN 2 months ago

Roblox Secure Transaction

I normally buy Robux for my son from www.roblox.com; however, this time I had to use Chrome, because the latest version of Firefox Developer Edition does not display the … (read more)

I normally buy Robux for my son from www.roblox.com; however, this time I had to use Chrome, because the latest version of Firefox Developer Edition does not display the payment method page completely. What is going on with this? Shouldn't it allow redirection for payment?

Asked by jose39 2 months ago

Last reply by Andrew 2 months ago

logins & passwords?

WTF Happened to 90% of my logins & passwords? I just updated Firefox to the new Beta version and now all I have are 8 f-ing logins & passwords. I had over 80! Ho… (read more)

WTF Happened to 90% of my logins & passwords? I just updated Firefox to the new Beta version and now all I have are 8 f-ing logins & passwords. I had over 80! How do I get them back? I have never had this issue before, please help me!!!!!!!!!!!!!!!!!!

Asked by rjspear 2 months ago

Last reply by ARMAN KHAN 2 months ago

Firefox Developer Edition Constantly "Not Responding"

Hello Awesome Firefox Community, For the past week, my Firefox Developer Edition has been consnatly freezing, "not responding," yet, not crashing. I have implemented jus… (read more)

Hello Awesome Firefox Community,

For the past week, my Firefox Developer Edition has been consnatly freezing, "not responding," yet, not crashing.

I have implemented just about every troubleshooting fix I've found on the support pages, but the issue persists.

Same thing is happening to my Mozilla Thunderbird.

Anyone has a trick up their sleeve for this one? It's counterproductive for work, slowing my performance down quite a bit.

Thanks in advance.

DG

Asked by Diana G. 2 months ago

Last reply by cor-el 1 month ago

Firefox Slowing Down

After some time of use Firefox start to lag. Finally websites barely open. I tried EVERYTHING and ONLY restarting Firefox works. After restart all is good again... I use … (read more)

After some time of use Firefox start to lag. Finally websites barely open. I tried EVERYTHING and ONLY restarting Firefox works. After restart all is good again... I use VPN.

Asked by lecho9 1 month ago

Last reply by cor-el 1 month ago