Showing questions tagged: Show all questions
  • Solved

Firefox ESR started having security certificate issues this evening.

I have been using Firefox ESR 52.9.0 (32bit) on my Windows XP computer for some time now and a while back there was a problem with security certificates. They issued a sp… (read more)

I have been using Firefox ESR 52.9.0 (32bit) on my Windows XP computer for some time now and a while back there was a problem with security certificates. They issued a special patch for the ESR version so we could continue to use Firefox. It would appear that this problem has somehow reappeared. Can we please get a patch once again to clear up this issue.

Thanks

I can't send troubleshooting information because I can't even connect to the Mozzilla website on my XP computer. I had to send this request from a different computer

Asked by David6040 3 weeks ago

Answered by Wesley Branton 3 weeks ago

  • Solved
  • Archived

Unable to find Dashlane Password Manager extension and add to browser

The Dashlane website indicates that Dashlane Password Manager is compatible with Firefox Browser but I am unable to find it in the extension list. Without Dashlane Fire… (read more)

The Dashlane website indicates that Dashlane Password Manager is compatible with Firefox Browser but I am unable to find it in the extension list. Without Dashlane Firefox is useless to me since I have used it for years in Chrome and do not wish to attempt to import that information into another extension. Anyone know why it is missing?

Asked by paulbrow 9 months ago

Answered by RobertJ 9 months ago

  • Locked
  • Archived

How do I stop Firefox Update from Popping-Up?

I wish to stop the new pop-up update notification message built into Firefox 69.0.#. A pop-up message is not necessary, irritating and tiresome. Why is there no option av… (read more)

I wish to stop the new pop-up update notification message built into Firefox 69.0.#.

A pop-up message is not necessary, irritating and tiresome.

Why is there no option available to turn it off?

Asked by blebadef 9 months ago

Last reply by Matthias 4 months ago

  • Solved
  • Archived

Cannot download anymore. The window opens, but the OK button stays grey. Started happening suddenly. Other browsers still work fine.

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the bro… (read more)

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the browser seems to work. Other browsers work fine. I tried restarting the computer and even reinstalling Firefox. Cannot download or open files anymore, which makes this browser unusable until the problem is solved.

Asked by Jean-François 10 months ago

Answered by FredMcD 10 months ago

  • Solved
  • Archived

Get SEC_ERROR_REVOKED_CERTIFICATE error and won't connect to register/login;no "accept risk" option

Tried a link with https:// to site; got this error message. Replaced https:// with www and connection worked. Tried to register and got same error message. Tried the l… (read more)

Tried a link with https:// to site; got this error message. Replaced https:// with www and connection worked. Tried to register and got same error message. Tried the login and got the same error message. LOTS of people use this site. There is no way to select "accept the risk." How do I make Firefox make the link?

Asked by Trose 9 months ago

Answered by cor-el 9 months ago

  • Solved
  • Archived

How can I make add-ons visible in the browser? I now only see the general icon and can't start individual addons

I have several add-ons installed and I want to be able to start them up (of course). In the toolbar I added the add-ons icon, but when i click that it only gives me a lis… (read more)

I have several add-ons installed and I want to be able to start them up (of course). In the toolbar I added the add-ons icon, but when i click that it only gives me a list of installed add-ons. For instance it says that Enpass add-on is installed, but I can't see the add-on itself in teh toolbar and therefore can't start it up. I have tried everything i can think of, but nothing works. Please help!

Asked by xvisx 11 months ago

Answered by FredMcD 11 months ago

  • Solved
  • Archived

Firefox Account message when trying to change settings: "Your email was just returned"

This issue arrised a few days ago when trying to re-sign into my firefox sync account on my W10 PC. When entering the 2FA number I got the message exactly like in the sec… (read more)

This issue arrised a few days ago when trying to re-sign into my firefox sync account on my W10 PC. When entering the 2FA number I got the message exactly like in the second attached image: "Your email was just returned" therefore I was unable to sign in.

Attempts to sign in elsewhere were successful and, at the time, I suspected it was an issue with 2FA because I had another issue with signing in to something else and went to firefox to validate that.

Although I can sign in normally now; I am still unable to add 2FA, account recovery, or a secondary email as I still get the same message.

Asked by Jay 10 months ago

Answered by Wesley Branton 10 months ago

  • Solved
  • Archived

Themes over ridden by awful plain blue. How do I keep "picture" themes on all the time?

Have started to do one or two "picture" themes and some where along the way this awful boring pale blue tint appears on booting up Firefox even though a "picture" theme s… (read more)

Have started to do one or two "picture" themes and some where along the way this awful boring pale blue tint appears on booting up Firefox even though a "picture" theme says it is still enabled. The "blue" theme is not listed with the other themes and I want to kill it for ever.

Asked by Shantyman 10 months ago

Answered by McCoy 10 months ago

  • Solved
  • Archived

Search bar on New Tab has moved to the top of the page

The search bar that used to be in the center of the page has suddenly moved to the top of the page in all new tabs: https://i.imgur.com/2f5VZjv.png This started around no… (read more)

The search bar that used to be in the center of the page has suddenly moved to the top of the page in all new tabs: https://i.imgur.com/2f5VZjv.png

This started around noon today, and was not preceded by any updates or changes to Firefox or any of my addons, so far that I'm aware of.

How do I return the search bar to the center of the page?

Asked by tockity 11 months ago

Answered by tockity 11 months ago

  • Solved
  • Archived

How to get the passwords for all saved website bookmarks to transfer from safari?

Firefox is now my default and I HAVE been able to transfer all listed website, however when opening the sites none of my passwords have transferred. I have lots of bookm… (read more)

Firefox is now my default and I HAVE been able to transfer all listed website, however when opening the sites none of my passwords have transferred. I have lots of bookmarks and I do not want to input the info for each site all over again. What should I do?

Asked by johndalenow 10 months ago

Answered by cor-el 10 months ago

  • Solved
  • Archived

2019 following the latest update my google search now defaults to a yahoo page. I am not tech savay and am ready to remove Firefox from my PC.

Google is my search engine i guess you call it and is what show up on my screen. When I enter a topic to search it defaults to Yahoo now with results. This is so frustrat… (read more)

Google is my search engine i guess you call it and is what show up on my screen. When I enter a topic to search it defaults to Yahoo now with results. This is so frustrating as I am have looked in setting and it doesn't look like there is Yahoo anywhere on the screen. Options: Default search is Google and below that I have google and bing as one click options. This started after the last update.

Asked by dar5444 10 months ago

Answered by jscher2000 10 months ago

  • Solved
  • Archived

Firefox says that it is being managed by an organization, but this is my own computer, and when I click to see active policies there is nothing there.

I've asked on Reddit but I haven't found a fix for this yet so I'm asking here. In the settings for Firefox it says that my browser is being managed by your organization.… (read more)

I've asked on Reddit but I haven't found a fix for this yet so I'm asking here. In the settings for Firefox it says that my browser is being managed by your organization. But it has no mention of any settings being restricted, and when I clicked the notification to check the policy the page was entirely empty. I also checked the Firefox program folder and there wasn't any sign of an Autoconfic file that I could notice. One user mentioned on Reddit that this issue is often caused by antivirus companies forcefully inserting their own SSL certs to intercept your encrypted traffic, he then suggested turning off "web scanning" but my antivirus (which I only use Malwarebytes and Windows Defender) already had them disabled. After doing some research on my own I found out that the antivirus Avast used to cause this issue, and I had uninstalled Avast a while back, so I figured that the reason that the policy wasn't there was because Avast was uninstalled, but, I never saw this notification before today. So if anybody can help me pinpoint what this is and how remove it would be much appreciated. But all I really want to know if is this is something that I should be worried about or is it simply a bug. Also one other question is why the top sites and search bar is really close to the address bar after the latest update. Is this just a design change? Or is this something I need to be concerned about? Because I didn't notice this on Firefox on my laptop. Thanks in advance.

Asked by Corn 11 months ago

Answered by cor-el 11 months ago

  • Solved

firefox isn't saving my passwords correctly

Hi! Within the past month or so, Firefox login/password autosave has stopped working correctly. I want it to autosave most passwords, and it had been doing that fine. The… (read more)

Hi! Within the past month or so, Firefox login/password autosave has stopped working correctly. I want it to autosave most passwords, and it had been doing that fine. Then I noticed saved passwords were being rejected by sites, and when I clicked on 'view' to see what the saved password was that had been autofilled, it wouldn't be right. It would be a different login and password for a previous site. For instance, firefox was trying to autofill my college login with my personal email and a different password, not my .edu email. I haven't changed any behavior or gone into settings or done anything that seems likely to trigger this issue. Also can't find anything about it in search. Any ideas?

Asked by Bleth 5 months ago

Answered by cor-el 5 months ago

  • Solved
  • Archived

Firefox doesn't remember the size of the window

Hi! I'm using Firefox on my Mac. Last update. My problem is simple: when I close Firefox, it doesn't remember the last size of the window. So, for example, I normally use… (read more)

Hi! I'm using Firefox on my Mac. Last update. My problem is simple: when I close Firefox, it doesn't remember the last size of the window. So, for example, I normally use it on the full dimension of the screen (but not in full size: I'll post a picture to explain, because I'm not good with words hahah). Instead, when I relaunch it, it opens like in small size (I'll post a picture of that, too). Is there something that I can do? Thx.

Asked by danilo.derosa.dd 11 months ago

Answered by McCoy 11 months ago

  • Solved
  • Archived

The minimize button has disappeared; only the Close button is showing up. How do I get the minimize button back?

Normally, the Minimize, Close, and Restore buttons are visible in the upper right corner of the screen. Suddenly, only the Close button is there; I've refreshed Firefox, … (read more)

Normally, the Minimize, Close, and Restore buttons are visible in the upper right corner of the screen. Suddenly, only the Close button is there; I've refreshed Firefox, restarted the computer--nothing has helped.

Asked by belcantomd 11 months ago

Answered by McCoy 11 months ago