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Cannot update Firefox browser

My Firefox is currently on version 69.0. I am trying to update it by going to Firefox -> About Firefox. When I click about Firefox, the window opens displaying my curr… (read more)

My Firefox is currently on version 69.0. I am trying to update it by going to Firefox -> About Firefox. When I click about Firefox, the window opens displaying my current version. From the articles about updates I read, it should start automatically updating, but nothing happens. I click the "Restart to Update Firefox" button, and my Firefox session is restarted but I am still on version 69.0. I do not see any other way online to go about updating Firefox other than this route, so I am not sure what to do. Any thoughts? Thank you!

Asked by ckopulsky 4 months ago

Answered by jscher2000 4 months ago

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Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer.

Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer. The crashes happen every time. I have uninstalled. I have have in… (read more)

Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer. The crashes happen every time. I have uninstalled. I have have installed different versions. It will not start in safe mode after a crash. I can start in safe mode after a restart of the computer, it still crashes soon after.

I only have windows defender at the moment and I have that turned off right now. Windows 10 Pro.

Any help would be appreciated.

Asked by sjohnson4 1 year ago

Answered by sjohnson4 1 year ago

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Since FF 69 starting (not loading!) web sites frequently needs more than 10 seconds under Xubuntu

Since FF 69 the starting (not the loading!) of websites frequently lasts more than 10 seconds under Xubuntu. The tab remains empty during this waiting time, while no sign… (read more)

Since FF 69 the starting (not the loading!) of websites frequently lasts more than 10 seconds under Xubuntu. The tab remains empty during this waiting time, while no sign of the loading process can be seen: The tab header shows no title, only the URL. The animated loading icon of the tab header is not shown. The status bar shows no activity. For about 5 to 20 seconds it looks like the tab is frozen. (See hardcopy.) This phenomenon occurs irregularly, but repeatedly, approximately with 10-20 percent of all calls, regardless of the requested URLs. It typically occurs piled within a random period, that lasts between a some seconds and several minutes. It also happens in safe mode, regardless of the used profile (even an unmodified new profile) and both in private an non-private windows. As far as I can judge, the troubleshooting Information shows no abnormalities. There are no issues with the internet connection. I've been using Firefox trouble-free for more than 10 years, but this phenomenon only occurred since Firefox 69.0.

Asked by ebfried2000 2 years ago

Answered by ebfried2000 1 year ago

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Firefox ESR started having security certificate issues this evening.

I have been using Firefox ESR 52.9.0 (32bit) on my Windows XP computer for some time now and a while back there was a problem with security certificates. They issued a sp… (read more)

I have been using Firefox ESR 52.9.0 (32bit) on my Windows XP computer for some time now and a while back there was a problem with security certificates. They issued a special patch for the ESR version so we could continue to use Firefox. It would appear that this problem has somehow reappeared. Can we please get a patch once again to clear up this issue.

Thanks

I can't send troubleshooting information because I can't even connect to the Mozzilla website on my XP computer. I had to send this request from a different computer

Asked by David6040 1 year ago

Answered by Wesley Branton 1 year ago

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Unable to find Dashlane Password Manager extension and add to browser

The Dashlane website indicates that Dashlane Password Manager is compatible with Firefox Browser but I am unable to find it in the extension list. Without Dashlane Fire… (read more)

The Dashlane website indicates that Dashlane Password Manager is compatible with Firefox Browser but I am unable to find it in the extension list. Without Dashlane Firefox is useless to me since I have used it for years in Chrome and do not wish to attempt to import that information into another extension. Anyone know why it is missing?

Asked by paulbrow 1 year ago

Answered by RobertJ 1 year ago

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How do I stop Firefox Update from Popping-Up?

I wish to stop the new pop-up update notification message built into Firefox 69.0.#. A pop-up message is not necessary, irritating and tiresome. Why is there no option av… (read more)

I wish to stop the new pop-up update notification message built into Firefox 69.0.#.

A pop-up message is not necessary, irritating and tiresome.

Why is there no option available to turn it off?

Asked by blebadef 2 years ago

Last reply by Matthias 1 year ago

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Cannot download anymore. The window opens, but the OK button stays grey. Started happening suddenly. Other browsers still work fine.

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the bro… (read more)

As said in the title. I am an everyday user, I download files often. Suddenly, the download window's OK button stopped working, staying grey. Everything else with the browser seems to work. Other browsers work fine. I tried restarting the computer and even reinstalling Firefox. Cannot download or open files anymore, which makes this browser unusable until the problem is solved.

Asked by Jean-François 2 years ago

Answered by FredMcD 2 years ago

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Get SEC_ERROR_REVOKED_CERTIFICATE error and won't connect to register/login;no "accept risk" option

Tried a link with https:// to site; got this error message. Replaced https:// with www and connection worked. Tried to register and got same error message. Tried the l… (read more)

Tried a link with https:// to site; got this error message. Replaced https:// with www and connection worked. Tried to register and got same error message. Tried the login and got the same error message. LOTS of people use this site. There is no way to select "accept the risk." How do I make Firefox make the link?

Asked by Trose 2 years ago

Answered by cor-el 2 years ago

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How can I make add-ons visible in the browser? I now only see the general icon and can't start individual addons

I have several add-ons installed and I want to be able to start them up (of course). In the toolbar I added the add-ons icon, but when i click that it only gives me a lis… (read more)

I have several add-ons installed and I want to be able to start them up (of course). In the toolbar I added the add-ons icon, but when i click that it only gives me a list of installed add-ons. For instance it says that Enpass add-on is installed, but I can't see the add-on itself in teh toolbar and therefore can't start it up. I have tried everything i can think of, but nothing works. Please help!

Asked by xvisx 2 years ago

Answered by FredMcD 2 years ago

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Firefox Account message when trying to change settings: "Your email was just returned"

This issue arrised a few days ago when trying to re-sign into my firefox sync account on my W10 PC. When entering the 2FA number I got the message exactly like in the sec… (read more)

This issue arrised a few days ago when trying to re-sign into my firefox sync account on my W10 PC. When entering the 2FA number I got the message exactly like in the second attached image: "Your email was just returned" therefore I was unable to sign in.

Attempts to sign in elsewhere were successful and, at the time, I suspected it was an issue with 2FA because I had another issue with signing in to something else and went to firefox to validate that.

Although I can sign in normally now; I am still unable to add 2FA, account recovery, or a secondary email as I still get the same message.

Asked by Jay 2 years ago

Answered by Wesley Branton 2 years ago

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Themes over ridden by awful plain blue. How do I keep "picture" themes on all the time?

Have started to do one or two "picture" themes and some where along the way this awful boring pale blue tint appears on booting up Firefox even though a "picture" theme s… (read more)

Have started to do one or two "picture" themes and some where along the way this awful boring pale blue tint appears on booting up Firefox even though a "picture" theme says it is still enabled. The "blue" theme is not listed with the other themes and I want to kill it for ever.

Asked by Shantyman 2 years ago

Answered by McCoy 2 years ago

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Search bar on New Tab has moved to the top of the page

The search bar that used to be in the center of the page has suddenly moved to the top of the page in all new tabs: https://i.imgur.com/2f5VZjv.png This started around no… (read more)

The search bar that used to be in the center of the page has suddenly moved to the top of the page in all new tabs: https://i.imgur.com/2f5VZjv.png

This started around noon today, and was not preceded by any updates or changes to Firefox or any of my addons, so far that I'm aware of.

How do I return the search bar to the center of the page?

Asked by tockity 2 years ago

Answered by tockity 2 years ago

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How to get the passwords for all saved website bookmarks to transfer from safari?

Firefox is now my default and I HAVE been able to transfer all listed website, however when opening the sites none of my passwords have transferred. I have lots of bookm… (read more)

Firefox is now my default and I HAVE been able to transfer all listed website, however when opening the sites none of my passwords have transferred. I have lots of bookmarks and I do not want to input the info for each site all over again. What should I do?

Asked by johndalenow 2 years ago

Answered by cor-el 2 years ago

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2019 following the latest update my google search now defaults to a yahoo page. I am not tech savay and am ready to remove Firefox from my PC.

Google is my search engine i guess you call it and is what show up on my screen. When I enter a topic to search it defaults to Yahoo now with results. This is so frustrat… (read more)

Google is my search engine i guess you call it and is what show up on my screen. When I enter a topic to search it defaults to Yahoo now with results. This is so frustrating as I am have looked in setting and it doesn't look like there is Yahoo anywhere on the screen. Options: Default search is Google and below that I have google and bing as one click options. This started after the last update.

Asked by dar5444 2 years ago

Answered by jscher2000 2 years ago