Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

Why will toolbars not hide in full screen mode?

I'm using Firefox 68.0.1 on macOS Mojave 10.14.5. When I go full screen, the tabs and address bar remain at the top of the screen. I can't make them go away. I've tried: … (read more)

I'm using Firefox 68.0.1 on macOS Mojave 10.14.5. When I go full screen, the tabs and address bar remain at the top of the screen. I can't make them go away. I've tried:

- Installing plugins (I tried a couple) - Disabling Add-ons (Safe mode) - Resetting Firefox - Disabling hardware acceleration (and restart browser) - Using different techniques to go full screen (Cmd+Shift+F, Cmd+Ctrl+F, Zoom menu) - Scrolling or clicking in the canvas to ensure focus

No matter what, the tab bar and address bar remain on the screen (see attached screenshot). I've also attached my browser config (filtered on "full"). Is there any way to get a full-screen experience in Firefox?

Asked by Jason R. Coombs 12 months ago

Answered by Chris Ilias 12 months ago

  • Solved
  • Archived

Possible to move search engine list above suggestions in search bar?

I like the search suggestions feature. I also like how installed Search Engines are listed as buttons in the search pop-down area, so I can type a search term then click … (read more)

I like the search suggestions feature. I also like how installed Search Engines are listed as buttons in the search pop-down area, so I can type a search term then click a specific search engine.

What I don't like is the fact that this row of buttons is on the bottom of this area, not the top.

A very common occurrence is that I type something, the suggestions haven't loaded yet, I try to click on one of the Search Engine buttons, but then at the last second the suggestions appear, shift all the buttons away, and I end up clicking on some irrelevant google search term instead of what I wanted.

A related occurrence is that I've typed something, there are suggestions, but by the time I try to click a Search Engine button, the suggestions change (e.g. realising that e.g. there are no suggestions now that I typed an extra word or two) and the buttons suddenly move back up, causing me to click something irrelevant in the web page underneath.

Is it possible to change it so that this list of Search Engine buttons can be made to not keep moving around (as the search suggestions field is not of fixed height), e.g. by fixing it to the top of this area rather than the bottom? If it's already possible, I can't figure out where the option would be (and I did check, I also looked in about:config for terms like "search" and "suggestion" and found nothing promising). Please advise.

Asked by aphirst 11 months ago

Answered by jscher2000 8 months ago

  • Solved
  • Archived

Why does Sync prompt me to install "on another device" when this is the fourth or fifth active device I've logged into the account with?

Over the past few days, I've logged into Firefox on a few new devices - mainly, a Windows partition on my computer, and on a school computer. In both instances, after log… (read more)

Over the past few days, I've logged into Firefox on a few new devices - mainly, a Windows partition on my computer, and on a school computer.

In both instances, after logging in, it doesn't give me any indication of being finished - instead it prompts me to "install on another device". Most recently, on this computer, it asked me to send an SMS to my phone to login to Firefox Sync on my phone.

This would be reasonable, except for the fact that I'm already using Firefox on my phone, and have it actively logged in with the account I'm logging in to. When I go to look at my devices on accounts.firefox.com, I have 6 devices listed, including my phone "last seen 7 hours ago" and my main computer "last seen 3 hours ago". It's clear to me that these are active devices, and that I don't need to install on any other devices to get sync working.

The main reason this is annoying is that I don't get any confirmation that I've completed logging in - only a prompt to do something unnecessary. I can work around this by simply ignoring the prompt, but I'm concerned for other less tech-savvy consumers who might be confused, thinking they're still not done when they login to Sync on their second device! Imagine someone logs into their phone first, and then the computer - it'd be pretty confusing to then have the computer ask them to sign in on the phone.

I personally was slightly confused, and had to double check that bookmarks were actually syncing and that I hadn't accidentally made a new account or done something to erase my previously logged-in devices...

Asked by David Ross 7 months ago

Answered by Wesley Branton 6 months ago

  • Solved
  • Archived

UI glitch: black box in the top-left corner

When maximized, a block box in the top-left corner of the browser covers the favicon of the first tab. When not maximized, the tabs shift to the right such that the box i… (read more)

When maximized, a block box in the top-left corner of the browser covers the favicon of the first tab. When not maximized, the tabs shift to the right such that the box is no longer covering any part of the first tab.

When I start with add-ons disabled, the black box disappears. However, setting my theme to default, removing all my add-ons, refreshing and then re-installing Firefox didn't fix the problem.

I also noticed that if I enable the menu bar, the black box leaves the tabs alone and instead covers the 'File' menu.

Any idea how to get rid of it?

Asked by Priddles 11 months ago

Answered by Priddles 11 months ago

  • Solved
  • Archived

Ghostery Icon is greyed out.

Ghostery is enabled in Firefox. In Firefox I get a message "your browser is being managed by your organisation" I thought this came from Avast but I have uninstalled Avas… (read more)

Ghostery is enabled in Firefox. In Firefox I get a message "your browser is being managed by your organisation" I thought this came from Avast but I have uninstalled Avast and still get the same. Is this blocking Ghostery?

Asked by owenleonard 11 months ago

Answered by cor-el 11 months ago

  • Solved
  • Archived

WebGL in Firefox stopped working

I can't view WebGL content anymore. It used to work until a few weeks ago (sorry I can't be more specific). It works OK on other browsers on my computer. How do I get Web… (read more)

I can't view WebGL content anymore. It used to work until a few weeks ago (sorry I can't be more specific). It works OK on other browsers on my computer.

How do I get WebGL working again?

Asked by texpat 11 months ago

Answered by texpat 10 months ago

  • Solved
  • Archived

screenshot problem

When using the screenshot function in Quantum 68.0.1 in Facebook, the saved image is incorrect. There is a banner in the middle of the image. I could not reproduce this p… (read more)

When using the screenshot function in Quantum 68.0.1 in Facebook, the saved image is incorrect. There is a banner in the middle of the image. I could not reproduce this problem on any other site.

Asked by gregsacchet 11 months ago

Answered by FredMcD 11 months ago

  • Solved
  • Archived

Firefox crashes

Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've… (read more)

Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've tried a clean install and starting in safe mode but the same thing happens. The most recent crash report ID is bp-a433666b-c733-415f-940a-e29210190805. Can anyone help with this?

Asked by kottler.sam 11 months ago

Answered by kottler.sam 9 months ago

  • Solved
  • Archived

Firefox Quantum keeps crashing multiple times since upgrading to 68.0.1

Since I upgraded to Firefox 68.0.1, the browser keeps crashing excessively; either just individual tabs crashing, or the entire application. I've updated all my add-ons a… (read more)

Since I upgraded to Firefox 68.0.1, the browser keeps crashing excessively; either just individual tabs crashing, or the entire application. I've updated all my add-ons and plugins, and disabled hardware acceleration in both Firefox and Flash Player. I've reduced my add-ons to just the ones I'm not willing to do without (I haven't actually added any add-ons since upgrading, in any event.

If the only solution is downgrading, then that's a problem, too, because Mozilla made it impossible to run a downgraded build of Firefox with the default profile. Even launching it from the Command Prompt as "Firefox.exe -p" allows me to select my default profile, but I stilll get stuck with the panel after that which demands I either make a new profile or exit Firefox.

Using "Firefox.exe -allow-downgrade" and "Firefox.exe -p -allow-downgrade" don't work, either.

Asked by Bobby 11 months ago

Answered by cor-el 11 months ago

  • Solved
  • Archived

Download txt html and other files no longer automatic and that setting is disabled

From your help pages concerning file downloads 'Is Do this automatically for files like this from now on disabled? This can happen if the website's server incorrectly spe… (read more)

From your help pages concerning file downloads 'Is Do this automatically for files like this from now on disabled? This can happen if the website's server incorrectly specifies the Internet Media type of the file. It also can happen if the server assigns "Content-Disposition: attachment" to the file. '

Then now apparently everyone who has .txt files set to be downloaded falls into one or the other of those two categories above, and every time I wish to download a .txt I have to go through this rigmarole to get it to download, and every time making such downloads automatic is disabled.

I want .txt files to download automatically, as they used to do. Firefox is behaving as if I am only ever going to download .txt files from this one site. The fact that one particular site may not be fulfilling every pettifogging detail of html protocol is NOT a valid reason for firefox to disable automatic downloads of .txt files from every web site.

Asked by gl00637@gmail.com 11 months ago

Answered by gl00637@gmail.com 11 months ago

  • Solved
  • Archived

What happened to support.mozilla.org login page??

support.mozilla.org NO LONGER OFFERS me the ability to log in to the site. (I have 68.0.1, NEVER saw this behavior before today.) ALL I WANT is a SIMPLE, STANDARD BROWS… (read more)

support.mozilla.org NO LONGER OFFERS me the ability to log in to the site. (I have 68.0.1, NEVER saw this behavior before today.) ALL I WANT is a SIMPLE, STANDARD BROWSER with access to Firefox extensions that is RELIABLE. As of today 25-Aug-2019, Firefox is NOT.

Asked by Bill Mayhew 10 months ago

Answered by jscher2000 10 months ago

  • Solved
  • Archived

On Mac, stop asking to save password for specific site, without deleting existing saved passwords on that site.

I found a dozen articles saying the popup asking if password should be saved can be disabled by clicking the dropdown button on the box asking the question. I am unable… (read more)

I found a dozen articles saying the popup asking if password should be saved can be disabled by clicking the dropdown button on the box asking the question.

I am unable to find the drop down arrow. Picture is below.


Any suggestions or information for resolving this would be appreciated immensely.

twist: I want to continue saving the passwords already saved for certain domains, but I need to not be asked about saving others The reason I have multiple usernames/passwords at some domains is I do development work on them, and have a few accounts I use repeatedly. I also make new accounts frequently on these sites, for testing the signup process. That pop up asking about the passwords is a pain in that situation.

Thank you.

Asked by firefoxx1 10 months ago

Answered by FredMcD 10 months ago

  • Solved
  • Archived

https://myutility.brantford.ca/Home.aspx?mid=1589&ctl=VieweBill&BH=NDUzOTA0NQ%3d%3d-Sl4qvu5Ljk0%3d works to open a .ASPX file, but fails in FireFox. Why?

The URL opens an image of my utility bill. In FireFox, it fails with "There is no application set to open the document "Home.aspx". In Safari, this works. Am I missing an… (read more)

The URL opens an image of my utility bill. In FireFox, it fails with "There is no application set to open the document "Home.aspx". In Safari, this works. Am I missing an add-in? Is this a problem in FireFox? Any comments/suggestion/reply appreciated.

Asked by astratford 11 months ago

Answered by Chris Ilias 11 months ago

  • Solved
  • Archived

Firefox crashes

Firefox crashes at startup. I'm in a macOS beta program and the crashing begun immediately after a recent OS update on 8/2/19. I've tried wiping all application files a… (read more)

Firefox crashes at startup. I'm in a macOS beta program and the crashing begun immediately after a recent OS update on 8/2/19. I've tried wiping all application files and reinstalling Firefox, but it continues to crash at startup.

Crash ID: bp-79eb6f5a-fc88-4d32-ae51-231e70190804

Asked by bgcasey 11 months ago

Answered by bgcasey 11 months ago

  • Solved
  • Archived

Random Youtube Videos Have No Sound

Hello, title states the issue. I have checked the sound mixer in windows and Firefox is not muted. I have uninstalled Realtek Media Codecs (no sound on the same video wit… (read more)

Hello, title states the issue. I have checked the sound mixer in windows and Firefox is not muted. I have uninstalled Realtek Media Codecs (no sound on the same video with or without). I have CCCP codec pack installed but am unsure if that works with Firefox. FireFox is up to date I have tried disabling uBlock Origin and the other plugin Imagus and still the same result. This is a new PC with a 3900X cpu and have had this issue since installation Looking at the "stats for nerds" the video that has no sound playback is using the same codec as the one that plays sound. This video has no sound: https://www.youtube.com/watch?v=agZ0xISi40E This video has sound: https://www.youtube.com/watch?v=O37yJBFRrfg

Any help would be appreciated!

Asked by Shrais 11 months ago

Answered by Shrais 11 months ago

  • Locked
  • Archived

"Email Link" email not on top. Hiden by browser.

It took a bit of troubleshooting to isolate the cause of this. But apparently after my most recent Firefox update, when I click on the "Email Link" function, which I have… (read more)

It took a bit of troubleshooting to isolate the cause of this. But apparently after my most recent Firefox update, when I click on the "Email Link" function, which I have in my overflow menu, the email itself does not pop up on top of the browser, instead it is hidden beneath it when it used to be on top.

I have done a couple of restores, tested all recent Windows updates, and upon a final restore and more or less disabling the Firefox updates, I believe the problem is with my most recent Firefox update. As long as I don't update, the email appears on top of the browser.

Short of disabling Firefox updates entirely, of which I wish i could do, I would accept responsibility for that, I can find no other workaround except to minimize the browser in order to address & send the email.

Thank you.

Asked by springheel 11 months ago

Last reply by jscher2000 11 months ago

  • Solved
  • Archived

I no longer have an option to open more tabs

I have quite a few tabs open (maybe 60 or 70) & Firefox has been working fine up until about a week / 10 days ago when I no longer got a + option at the far RH end to… (read more)

I have quite a few tabs open (maybe 60 or 70) & Firefox has been working fine up until about a week / 10 days ago when I no longer got a + option at the far RH end to be able to open another / more tabs. I can open new tabs via links or duplicate an existing tab to then change it to oepn a new website but I can't do it direclty. What have I done wrong?

Asked by Andrew 11 months ago

Answered by cor-el 11 months ago

  • Solved
  • Archived

Firefox is crashing when moving tabs

Yesterday, I first noticed that Firefox is crashing when I moved tabs. It does not depend if I am moving them between windows or just attempting to rearrange tabs in the… (read more)

Yesterday, I first noticed that Firefox is crashing when I moved tabs. It does not depend if I am moving them between windows or just attempting to rearrange tabs in the same window. I have 2 profiles, with different settings and different addons, and the problem occurs in both profile.

Asked by flboisseau 11 months ago

Answered by flboisseau 11 months ago

  • Solved
  • Archived

refresh firefox lost EVERYTHING .STORED PASSWORDS.TILES FROM NEW TAB TOOLS.BOOKMARKS.ORGANIZEDS BOOKMARKS...WTF GOOD IS SYNC

BOOKMARKS.HISTORY.NEWTAB TILES....MY GD PASSWORDS...HOW MANY MONTHS TO RECOVER THIS.B.S. I COULDVE REMOVED FIREFOX AND REINSTALLED IT EMPTY. JESUS.I HAVE USED FIREFOX SIN… (read more)

BOOKMARKS.HISTORY.NEWTAB TILES....MY GD PASSWORDS...HOW MANY MONTHS TO RECOVER THIS.B.S. I COULDVE REMOVED FIREFOX AND REINSTALLED IT EMPTY. JESUS.I HAVE USED FIREFOX SINCE VERSION 2.5-ISH AND THAT JAVA MESS UP TIL 4.0-ISH AND THE ADDON MESS@VER.52-56..IAM UTTERLY PISSED OFF

Asked by dwag 11 months ago

Answered by FredMcD 11 months ago