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  • Archived

why do I keep getting signed out?

I am constantly getting signed out of all my logins simultaneously. When I try to log back in I get error messages saying "sorry you'll have to log in first" or "sorry we… (read more)

I am constantly getting signed out of all my logins simultaneously. When I try to log back in I get error messages saying "sorry you'll have to log in first" or "sorry we couldn't find that, try searching for something else." The only way I can fix it is by restarting my phone. It's driving me insane, I have cookies enabled so this shouldn't be happening. Please help

Asked by Atea 2 2 years ago

Last reply by olivier.meunier 1 year ago

  • Archived

External links overriding current tabs instead of opening a new tab

Hello, I've recently switched to Firefox mobile on my Android (Samsung Galaxy 7) because the Samsung browser had a few issues. However, I'm having a few issues with tabs.… (read more)

Hello,

I've recently switched to Firefox mobile on my Android (Samsung Galaxy 7) because the Samsung browser had a few issues. However, I'm having a few issues with tabs. There seems to be no setting for forcing an external link (from another app) to open in a new tab in Firefox. Instead, it overrides a current tab. Most people keep tabs open for later use, so I can't understand why Firefox would be designed to override that behavior. It's like going back in time before tabbed browsing became commonplace. I've tried editing about: config, but the setting "browser.link.open_external" is already set to 3, which as far as I can tell is supposed to open links in a new tab (why is there no manual/database somewhere with all the current about:config settings listed? How do people memorize what each number means? Why is this not more user-friendly?)

As you might be able to tell, I'm pretty frustrated as this is a very minor thing that should be easy to adjust in normal everyday settings. Everyone opens links in a new tab these days. It's much easier to close an extra tab than it is to find a site you were saving for later that got overridden by clicking a link.

Thanks for any help.

Asked by ajcantrell 2 years ago

Last reply by Max 1 year ago

  • Archived

HELLO, I HAD AN OLD FIREFOX ACCOUNT WITH GMAIL BUT I DELETED GMAI BUT I HAVE SET SECONDARY EMAIL

HELLO, I HAD AN OLD FIREFOX ACCOUNT WITH GMAIL I.E (email address) BUT I DELETED IT BUT I HAVE SET SEC EMAIL I.E (email address) PLZ REMOVE THAT SEC EMAIL ON UR BEHALF OR… (read more)

HELLO, I HAD AN OLD FIREFOX ACCOUNT WITH GMAIL I.E (email address) BUT I DELETED IT BUT I HAVE SET SEC EMAIL I.E (email address) PLZ REMOVE THAT SEC EMAIL ON UR BEHALF OR ALLOW ME TO LOGIN SO THAT I CAN REMOVE IT

Asked by Abhimanyu Khadse 2 years ago

Last reply by Paul 1 year ago

  • Archived

Firefox/android signs in but always has the red 'Your account needs to be verified' box, and refuses to sync - despite working elsewhere.

Version: 68.8.0 Firefox for Android Release May 5, 2020 Firefox account is verified and syncs on Linux (Debian, firefox esr). On android (actually android compat on sail… (read more)

Version: 68.8.0 Firefox for Android Release

May 5, 2020

Firefox account is verified and syncs on Linux (Debian, firefox esr). On android (actually android compat on sailfishos) the account can be signed into but is always flagged as requiring verification. Have purged app data to no avail. Tapping the box does not send a verification email. Not sure what else to try.

Asked by ersatzmaus 2 years ago

Last reply by Paul 1 year ago

  • Archived

Remove Android Icon from Address Bar

Hi! I'm looking for a way to remove the Android helper icon from the Firefox address bar (it lets me know the URL I have accessed can be opened in another app). I don't n… (read more)

Hi! I'm looking for a way to remove the Android helper icon from the Firefox address bar (it lets me know the URL I have accessed can be opened in another app). I don't need it. I haven't found anything in the settings or anything obvious in about:config. The search functions here didn't return anything on this topic either - can anyone point me in the right direction?

Asked by aseriesofdarkcaves 2 years ago

Last reply by amgiordano 1 year ago

  • Archived

PDF on Firefox Android auto download and wont stop downdloading

Any PDF download through Firefox Android, will not STOP DOWNLOADING after its initiated. Only 'Force Stop' of Firefox app makes it stop. It does continue to use data. Si… (read more)

Any PDF download through Firefox Android, will not STOP DOWNLOADING after its initiated. Only 'Force Stop' of Firefox app makes it stop. It does continue to use data.

Since all PDFs are automatically downloaded, this is a huge problem. Often a weblink doesnt indicate its for a pdf so Im not able to avoid most downloads.

Unlike Firefox for Desktop/laptop, Firefox for Android doesnt have settings to deal with downloads, to request 'always ask' before a download is initiated.

About:Config hasnt been helpful either. It remains downloading even if i quit firefox.

-I cant stop or cancell download in drop down on cell through download manager.

-Force stopping Download Manager in App settings wont stop download.

-Cutting off mobile data or wifi wont stop download. -Only force stop of Firefox App in phone settings is able to clear download from continuing.

This situation has made it clear, that desktop/laptop Firefox app has several choices in thier settings to mitigate this possibility, such as "Always ask" before downloading.

Why are there no features customising download in Firefox for Android settings?

Are there other ways to get this to stop than repeatedly killing the Firefox Android App in phone app settings?

Why doesnt Firefox for Android show on web page that a link is a PDF?

This problem has existed for many months through last 3 updates.

Samsung Note 8, One UI 1.0, Android 9, SM N950W

Asked by ahsenis 2 years ago

Last reply by Paul 2 years ago

  • Archived

Yahoo mail freezing up constantly in Firefox only

Have to continually refresh, reload, clear broeser cache, force close app just to get yahoo working properly. Every other site works just fine. You try to reply or compos… (read more)

Have to continually refresh, reload, clear broeser cache, force close app just to get yahoo working properly. Every other site works just fine. You try to reply or compose a message and the letters of getting mixed up as I type and even spacing goes 2 or 3 spaces out per letter even letter start going behind and in front of eachother what the heeeeeck....In any part of yahoo mail when you click to do something it will start load an 1 mil of a second it immediately get stuck or starts loading slow then goes to like a connection lost or server down page which have to refresh 30 times to bring it back up. Another example out of the many is attachments don't want to open after clicking on the paper click (PAGE TIMES OUT) amazing and will get Yahoo didn't save the draft losing everything typed yet all the sudden attachments open then the next battle is trying to get the attachment to go which takes hours just to upload attachments. This problem has been going on for years and happens to a lot of people as I see in other forums. Will continue to surch for an answer till meet a computer mastermind.

Asked by mikemailnit 2 years ago

Last reply by greymatter100 1 year ago

  • Archived

translate

Hi i can't use FireFox extensions to translate words another way to translate in other browsers is holding your finger on the word, the translate it with already installe… (read more)

Hi i can't use FireFox extensions to translate words another way to translate in other browsers is holding your finger on the word, the translate it with already installed translators app on your phone but FireFox doesn't support this option too.

Asked by farhad.heibati 2 years ago

Last reply by Paul 2 years ago

  • Archived

How do I change the label bar as the picture. Tell me the version and setting

How do I change the label bar to the picture. This is too difficult to use. Tell me the version and settings (Google play or China Version) I can't get it back since I ch… (read more)

How do I change the label bar to the picture. This is too difficult to use. Tell me the version and settings (Google play or China Version) I can't get it back since I changed my phone

Asked by Third) civiliann 2 years ago

Last reply by Paul 1 year ago

  • Archived

Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

Helpful Tip icon Helpful Tip! Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, t… (read more)

Helpful Tip icon Helpful Tip!

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

Asked by Aung Thuya Kyaw 2 years ago

Last reply by Paul 2 years ago