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Movie Trailers or Clips will not play on Metacritic

Movie trailers will not auto-play after the 30 second intro ad. After the ad the video remains blank. This problem also exists when Firefox is restarted in safe mode. Wor… (read more)

Movie trailers will not auto-play after the 30 second intro ad.

After the ad the video remains blank.

This problem also exists when Firefox is restarted in safe mode.

Works fine when using other browsers such as Chrome or Edge!

Please look into this!

Asked by DeanA320 1 year ago

Answered by DeanA320 1 year ago

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can't set mailto with gmail in the firefox preferences

I'm Trying to set the mailto function with Gmail in the application otpions . I clearly understand the procedure here https://support.mozilla.org/en-US/kb/change-program-… (read more)

I'm Trying to set the mailto function with Gmail in the application otpions . I clearly understand the procedure here https://support.mozilla.org/en-US/kb/change-program-used-open-email-links, but when I try to make my choice I'm Missing the use Yahoo or use gmail options as it is in the article. what I have as option is just , always ask, default app and other, which open me to other possible applications . thanks A.

Asked by albertob 1 year ago

Answered by albertob 1 year ago

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Scrollbar (unpredictably) stops working on PC

I'm seeing a really weird issue - https://rs2018.raffworks.com/ - on Firefox PC only, after opening a couple of the items up, the scrollbar completely stops working. Some… (read more)

I'm seeing a really weird issue - https://rs2018.raffworks.com/ - on Firefox PC only, after opening a couple of the items up, the scrollbar completely stops working. Sometimes one item, sometimes three or four. But then bang! the scrollbar just locks up completely and it's impossible to scroll the page.

Has anyone experienced anything like this? Firefox on macOS is fine.

Asked by raffjones 1 year ago

Answered by raffjones 1 year ago

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Firefox has stopped saving passwords

In Settings the box for saving logins and passwords is checked. Still the program refuses to save my passwords. What can I do? Are other settings disabling the save passw… (read more)

In Settings the box for saving logins and passwords is checked. Still the program refuses to save my passwords.

What can I do? Are other settings disabling the save passwords feature?

//

Asked by Stringence 1 year ago

Answered by FredMcD 1 year ago

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When opening firefox files.com and mozzilla.org opens instead of my homepage.

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referra… (read more)

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referral&utm_source=firefox-com"

This happens even when I set my homepage to something different.

Asked by Potato_Pio 1 year ago

Answered by Potato_Pio 1 year ago

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Why have some trusted sites stopped loading with Firefox 63?

Ever since I upgraded to Firefox 63, several trusted websites have stopped loading; instead I get sent to an error page with: Your connection is not secure The website tr… (read more)

Ever since I upgraded to Firefox 63, several trusted websites have stopped loading; instead I get sent to an error page with:

Your connection is not secure

The website tried to negotiate an inadequate level of security.

<www.thestar.com> uses security technology that is outdated and vulnerable to attack. An attacker could easily reveal information which you thought to be safe. The website administrator will need to fix the server first before you can visit the site.

Error code: NS_ERROR_NET_INADEQUATE_SECURITY


This also occurs with https://download-installer.cdn.mozilla.net/pub/firefox/releases/63.0.1/win32/en-US/Firefox%20Installer.exe

Is the problem at my end or theirs? If the former, what do I need to do to return to the behaviour for FF 62?

Asked by asraskin 1 year ago

Answered by cor-el 1 year ago

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Firefox Home > Highlights > Delete from History sometimes does not work

When attempting to delete INDIVIDUAL websites from "Highlights" on Firefox Home page, frequently those individual items will REAPPEAR the next time I open a Firefox tab. … (read more)

When attempting to delete INDIVIDUAL websites from "Highlights" on Firefox Home page, frequently those individual items will REAPPEAR the next time I open a Firefox tab. How can I get them to PERMANENTLY delete?

Asked by djf789 1 year ago

Answered by cor-el 1 year ago

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SSL_ERROR_NO_CYPHER_OVERLAP. Unable to bypass because 'Advanced' button not appearing

When trying to access 2 links, that I work with on a daily basis and have done so for the last 2 years, facing the SSL_ERROR_NO_CYPHER_OVERLAP error and not able to acces… (read more)

When trying to access 2 links, that I work with on a daily basis and have done so for the last 2 years, facing the SSL_ERROR_NO_CYPHER_OVERLAP error and not able to access the pages because of Secure Connection Failure.

Have had this issue in the past, but was able to bypass it by clicking on 'Advanced' button in order to add Exception.

Problem is that since 2 days ago, error started coming up but 'Advanced' button is no longer appearing as an option. So, not able to bypass it in order to connect with the pages.

Thx for the help!

Asked by JD-Lemus 1 year ago

Answered by jscher2000 1 year ago

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youtube won't skip search in foxfire

For some reason newest mozilla foxfire browser will not skip or skip search or frame advance in youtube. Works in my other browsers just fine. Thanks, Vnoto … (read more)

For some reason newest mozilla foxfire browser will not skip or skip search or frame advance in youtube.

Works in my other browsers just fine.

Thanks,

Vnoto

Asked by Vnoto 1 year ago

Last reply by Pj 1 year ago

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I can't get on Google with Firefox...Please help!

Since Monday I cannot open Google Drive or Google account. I recently upgrade my OS to High Sierra ( if that's any help ) the forums don't solve the problem... please hel… (read more)

Since Monday I cannot open Google Drive or Google account. I recently upgrade my OS to High Sierra ( if that's any help ) the forums don't solve the problem... please help ( if you could explain it to me as if i was a 3rd grader - thanks! Ivan

Asked by ialzuro 1 year ago

Answered by NewMediaDesign 1 year ago

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I am getting a "Performing a tls handshake" when I'm trying to view a webpage. How can I fix this?

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I… (read more)

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I get a message saying "Secure Connection Failed. The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." I've researched this problem and haven't come up up with an answer as to how to correct this. Does anyone know how to correct this?

Asked by dutchjim 1 year ago

Answered by dutchjim 1 year ago

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Firefox update 63.0.1 is "super" slow. Nothing in the fix suggestions works.

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1. I have tried multiple fix suggestions, including the very disappo… (read more)

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1.

I have tried multiple fix suggestions, including the very disappointing "refresh Firefox" option. While that did nothing to cure the problem, it did wipe out every saved password. That, to be blunt, really ticked me off. It says this fix solution will keep our saved information, with no mention of erasing passwords.

Second, I changed the Network Settings as directed, from Use system proxy settings to auto-detect proxy settings for this network. I have been cautioned NOT to use the no proxy option, because it has a chance of rendering some websites unavailable. Not interested in messing up my browsing experience any worse than these recent Firefox updates have accomplished by themselves.

All these problems aside, my biggest disappointment is in the total lack of communication from Mozilla. While I value the Firefox ideology and the mission to provide a more private internet browsing experience, all this is worthless to me if my pages load at something akin to dial-up speeds.

At this juncture I have no choice but to use Google Chrome until someone can provide me with a workable solution, a solution that doesn't send me back to square one with all my saved Firefox information. If that is the only remedy, I might as well switch my default browser now and begin to re-acclimate myself to the changes.

Thanks.

Asked by ProfessorCNut 1 year ago

Answered by ProfessorCNut 1 year ago

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I have a black bar at the very top of my Firefox screen and in it are various sites I have searched. Some of them appear to be active as the logo is turning aro

I have a black bar at the very top of my Firefox screen and in it are various sites I have previously searched. Some of them appear to be active as the logo beside them i… (read more)

I have a black bar at the very top of my Firefox screen and in it are various sites I have previously searched. Some of them appear to be active as the logo beside them is turning around. I feel this may be slowing down my Firefox. Is it possible to delete this black bar?

Asked by FFWILLIAM1 1 year ago

Answered by jscher2000 1 year ago

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how do I completely remove duckduckgo?

Greetings, I have been exclusively using Firefox forever and happy with it until a friend said "Hey, try this" and tacked duckduckgo on top of it - and I'm sure it does a… (read more)

Greetings, I have been exclusively using Firefox forever and happy with it until a friend said "Hey, try this" and tacked duckduckgo on top of it - and I'm sure it does a great job - but I have since then noticed some browsing oddities relative to Firefox pre-duckduckgo and I want to remove it that I may compare before and after performances.

But I can't find it anywhere and as I am allergic to, and highly suspicious of, anything I can't track down and remove from my system if I so desire, I REALLY want it gone, at least until I find out more about its characteristics.

So question #1 = is it really that useful, and #2 = how do I remove it regardless? Thanks for the feedback.

Asked by AlanDale1 1 year ago

Answered by Chris Ilias 1 year ago

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The Firefox suddenly stopped to remember a lot of data

Hi. I rebooted the computer, and the Firefox suddenly stopped (1) save and show history (2) save bookmarks icons (3) google autocomplete (4) save new bookmarks. So the ad… (read more)

Hi. I rebooted the computer, and the Firefox suddenly stopped (1) save and show history (2) save bookmarks icons (3) google autocomplete (4) save new bookmarks. So the address field does not complete anything at all. The history window is always empty, and does not show even the currently opened tabs. Tried to reopen the Firefox, or open in safe mode - does not help. Thank you.

Asked by khitron 1 year ago

Answered by khitron 1 year ago

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Firefox won't open on Mac despite trying everything I've read

Hi, I have a Mac 10.11.6 and for whatever reason I cannot get Firefox to open. I received a message at the bottom of my browser during the last use saying something to th… (read more)

Hi, I have a Mac 10.11.6 and for whatever reason I cannot get Firefox to open. I received a message at the bottom of my browser during the last use saying something to the effect of click restore/restart to improve speed. I did this and now Firefox will not open. I get a Mozilla crash reporter screen even when I try launching it in safe mode. I tried the refresh option (by holding shift + option on startup) and still get the crash report screen. I reinstalled it multiple times, tried deleting it and doing a clean install, deleted my profile and created a new one, and even deleted my anti virus program. Nothing seems to be working and I am very eager to get my preferred browser working again.

Thanks very much for your insight!

Asked by RockChalk 1 year ago

Answered by FredMcD 1 year ago

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I can't open tabs, windows, or searches in firefox

When I try to open new tabs in firefox they pop open and immediately close. I can't open windows or do searches either. I can double click on items and firefox opens them… (read more)

When I try to open new tabs in firefox they pop open and immediately close. I can't open windows or do searches either. I can double click on items and firefox opens them in its main screen. Why are tabs, windows and searches failing?

Thanks

Asked by Davehimself 1 year ago

Answered by FredMcD 1 year ago

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Random, semi-frequent crashes

I have been getting random tab or complete Firefox crashes lately and it seems to be getting worse over the last few days. I haven't added anything or made any major cha… (read more)

I have been getting random tab or complete Firefox crashes lately and it seems to be getting worse over the last few days. I haven't added anything or made any major change to my pc in the past week, so I have no idea what could be causing these issues. Here are the 5 most recent reports:

bp-37f052c1-0fb4-46a1-9016-4c3f00181106 2018-11-06 17:15 bp-8086d29d-cbc7-404e-af5c-2769e0181106 2018-11-06 17:14 bp-4157a089-f87d-4daa-9857-4da8a0181106 2018-11-06 17:10 bp-682eaf9f-9fca-4a4a-9d99-e7e940181106 2018-11-06 16:10 bp-33e7a8ff-63bd-4804-9927-924990181106 2018-11-05 21:24

Asked by ryotaru 1 year ago

Answered by ryotaru 1 year ago

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Delayed page loads

Firefox version 63.0.1 on Windows PC. This week, Firefox is slow to load all web pages. After pressing enter in the address bar or clicking a link, approximately 3-5 seco… (read more)

Firefox version 63.0.1 on Windows PC. This week, Firefox is slow to load all web pages. After pressing enter in the address bar or clicking a link, approximately 3-5 seconds will elapse before any page information is displayed. During this time, the bouncing ball is in motion where the favicon is usually displayed on the tab next to the page title. Then the page will visually load very quickly, while the bouncing ball continues for another 3-5 seconds before indicating the page load is complete.

This happens consistently on all webpages. The same behavior is observed in Firefox safe mode. Chrome loads pages without delay on this computer. This is a relatively new behavior which I've noticed within the past week. I'm on a 100Mb/s connection with very low latency and a fast DNS response (< 5 ms).

Asked by Steve 1 year ago

Answered by Steve 1 year ago

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Firefox crashes

I used to run Firefox without problem but lately had been using Safari. Wanted to get back to Firefox last week and downloaded the newest version. Since then I can't star… (read more)

I used to run Firefox without problem but lately had been using Safari. Wanted to get back to Firefox last week and downloaded the newest version. Since then I can't start Firefox; it crashes on start-up every time. I'm on a Mac, OS 10.12.6 (Sierra). I'm not especially techy but I have tried safe-start and a clean start with no success. Did submit crash reports, the last one about 10 minutes ago (Crash ID: bp-18a0ccaa-1f9e-4478-ada4-3ea8d0181109). If someone could help, that would be great. I am really fed up with Safari :(. Thanks in advance.

Asked by SabineC 1 year ago

Answered by SabineC 1 year ago