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  • Archived

Firefox freezes intermittantly

Starting a few weeks ago, my Firefox 62.0.3 on Windows 10 64 bit began to "freeze" intermittently. It seems to happen more often, and for longer, the more I use it (so t… (read more)

Starting a few weeks ago, my Firefox 62.0.3 on Windows 10 64 bit began to "freeze" intermittently. It seems to happen more often, and for longer, the more I use it (so that restarting it briefly makes things workable). Things I have tried that don't make any difference:

  • Uninstalling all add ins and extensions.
  • Starting in safe mode.
  • Recreating my profile.
  • Turning off GPU acceleration.
  • Uninstalling and reinstalling the program from scratch.

For now, I've given up and switched to Edge, but I'd really like to go back to FF.

Does anyone have any tips?

Asked by xImtc 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 62.0.3 (64-bit) pn FreeBSD 11.2-RELEASE: I can't login to Google with Firefox anymore since I upgraded to new version. The Next button does not advance

When trying to login to Google or gmail, I type in my email address and when I hit the "Next" button, nothing happens. I do not have this problem with Chrome. Chrome work… (read more)

When trying to login to Google or gmail, I type in my email address and when I hit the "Next" button, nothing happens. I do not have this problem with Chrome. Chrome works fine. This problem started after I upgraded to this newer version: 62.0.3 (64-bit) on FreeBSD 11.2

Asked by b0bfreebsd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

After windows 10 reinstall i lost all bookmarks. Restore is not doing anything. What to do?

So after i reinstalled windows today i noticed my bookmarks are missing. I tried to use restore option but there is only one file in there and its a wrong one. This is th… (read more)

So after i reinstalled windows today i noticed my bookmarks are missing. I tried to use restore option but there is only one file in there and its a wrong one. This is the 1st time i didnt export my bookmarks to USB because last 5 times i reinstalled windows all i had to do is to log with my account and bookmarks would be there. But for some reason this time that didnt happen.

I did 2 different things this time i installed windows. I installed new HDD and i had to change my mozzila password when i installed windows cos i forgot old one. I dont think its a new HDD problem because every time i reinstall windows i wiped clean my old HDDs.

Is there anything else i could do? Im not very good with stuff like this so im kinda stuck. I tried searching online for some info but couldnt find a fix.

I even went to www.google.com/bookmarks but old bookmarks are not there. I can only see 2 new bookmarks i added today.

Asked by AcaCoa 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

How do I restore data that was saved into local storage if I manually deleted it?

I had saved up a month's worth of data on mozilla's local storage till recently when I cleared history but accidentally ended up clearing the local storage in the process… (read more)

I had saved up a month's worth of data on mozilla's local storage till recently when I cleared history but accidentally ended up clearing the local storage in the process. I choose everything now all my data is gone. It was very sensitive and important. I would really love to know if there is any way, any way at all that I could recover this data. Please anyone

Asked by leewel 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes

Firefox 62.0.3 (64-bit) has recently started crashing. Not at start-up - but several minutes into use with multiple windows. Running Malwarebytes and Norton Security ion … (read more)

Firefox 62.0.3 (64-bit) has recently started crashing. Not at start-up - but several minutes into use with multiple windows. Running Malwarebytes and Norton Security ion background. No reported issues. Events: 00d2d519-feb2-4f7a-a664-d2f06b7b4576 10/7/2018 10:50 AM 21210ef5-93ab-411d-a915-d60e5aa7ee90 10/5/2018 9:57 AM 415f025b-9388-44f4-bf10-f1f4aae7bcf0 10/4/2018 4:08 PM

Asked by stevesie 1 year ago

Last reply by philipp 1 year ago

  • Archived

Hmm we are having....on virtually every request. takes 1-5 refreshes

I am using Firefox with group speed dial. I recently switched from Chrome because it would freeze often. Firefox does not freeze, but nearly every request for a new sit… (read more)

I am using Firefox with group speed dial. I recently switched from Chrome because it would freeze often. Firefox does not freeze, but nearly every request for a new site brings back "Hmm, we are having trouble getting to that site, or something similar. I can refresh from 1 to 5 times, and eventually it comes up and works fine. I love the speed dial, but if it has a problem in Firefox I might have to go back to Chrome, which I really don't want to do.

John Carran

Asked by jcIll 1 year ago

Last reply by cor-el 1 year ago

  • Archived

lost my saved logins in Firefox 62.0.3

In the default profile the saved logins got lost. The dialog shows no saved logins. I can visit sites one by one and request a password reset but this is very time cons… (read more)

In the default profile the saved logins got lost. The dialog shows no saved logins. I can visit sites one by one and request a password reset but this is very time consuming and not all sites have this feature.

I tried using the system restore feature in Windows 10 to set the computer back to a date when the passwords weren't lost but this never worked. I am not sure if this technique applies to the Firefox configuration files.

I understand that the logins are saved in the files key4.db and logins.json. I have tried to copy those files from other profiles into my default profile but I didn't get any saved logins back.

Asked by HelpSeeker123 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Flash doesn't work nor appear in Plug-ins Options

Hello, I have followed every single help article provided by Firefox to "enable" shockwave flash. I've restarted browser 3 times, I've restarted computer twice, and I hav… (read more)

Hello, I have followed every single help article provided by Firefox to "enable" shockwave flash. I've restarted browser 3 times, I've restarted computer twice, and I have cleared cache/cookies multiple times. Around 75% of the websites I use on a daily basis do not load a single object that is conected to Flash. It doesn't exist on Chrome, Firefox, Opera, or any web browser that I've tried downloading. Yes, the most current update of adobe flash IS installed on this computer and yes, I have uninstalled and re-installed adobe flash beyond 6 times already. A computer and the internet is useless without the use of the flash plug-in. I can't even access 75% of the internet and it is beyond stupid. Please help me fix this. I don't need a computer if I can't access the internet and I hate using mobile as you can't use banking or anything else on it. It is not user error.

Asked by r.gelter 1 year ago

Last reply by James 1 year ago

  • Archived

I want to save my firefox data on a hard drive prior to reformatting my hard drive

I am running the latest version of Firefox (V62?). I would like to save my logins, passwords, bookmarks, adblocker etc on to a portable hard drive and then be able to re… (read more)

I am running the latest version of Firefox (V62?). I would like to save my logins, passwords, bookmarks, adblocker etc on to a portable hard drive and then be able to re-import them. I have found 'backup and restore' where I am presentd with the option to copy raw data to clipboard. How? Where is the clipboard? Why can't I copy it to my portable drive? Am I approaching this in the correct manner? Why whenever I try to search for things like where is my clipboard win 10 do I get Bing this and Bing that? Thanks for reading my gripe / problems, any help gratefully appreciated. Mike

Asked by richardedward 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How long would it take changes made to bookmarks on one device to sync and be reflected on another device? (same Mozilla account signed in on both devices)

I changed a couple names of my bookmarked pages so that it would shorten the pop-up menus and sub-pop-up menus that appear whenever I hover over different folders of "Boo… (read more)

I changed a couple names of my bookmarked pages so that it would shorten the pop-up menus and sub-pop-up menus that appear whenever I hover over different folders of "Bookmarks" I've saved. I'm seeing those changes reflected on the device on which I made them but not on my other computer where I'm also signed in to the same Mozilla account.

Any idea why those changes aren't syncing and being reflected across all my devices? Or... how long do such changes typically take to sync?

Thanks! -Nate

Asked by illumiNate 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Backed up C: drive; reinstalled Win10; how to reinstall old bookmarks

1. Needed to reinstall Win10 2. Did full backup, including C: drive 3. Reinstalled Win10 4. How do I find/reinstall my old bookmarks, which I assume are stored somewhere … (read more)

1. Needed to reinstall Win10 2. Did full backup, including C: drive 3. Reinstalled Win10 4. How do I find/reinstall my old bookmarks, which I assume are stored somewhere on the backed up C: drive

Thanks

Asked by RememberFortran 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

OneDrive blocked

For over a week I have been trying to access OneDrive, but every time I get the Secure Connection Failed message. The SSL checker on the firefox help page says the certif… (read more)

For over a week I have been trying to access OneDrive, but every time I get the Secure Connection Failed message. The SSL checker on the firefox help page says the certificate is ok. It only seems to be this web page I am having a problem with, but am at a loss to know why. It is also blocked on my tablet which uses Chrome. Any suggestions?

Asked by Rich51 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

I have saved several logins and passwords but some I have to enter every time.

I am using Firefox version 62.0.3. With some sites, I can select my username and the password is entered as expected. Some sites enter my username but I have to enter th… (read more)

I am using Firefox version 62.0.3. With some sites, I can select my username and the password is entered as expected. Some sites enter my username but I have to enter the password. On some sites I have to enter all of the information. I have no exceptions and have checked repeatedly that the logins are saved.

Asked by 32mnykids 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When I try to go to a site where I need to log in I'm getting the message "The page is not directing properly"

I have a number of distributor sites I frequent. When hit log in, instead of taking me to their site I'm getting the message "The page is not directing properly" This pr… (read more)

I have a number of distributor sites I frequent. When hit log in, instead of taking me to their site I'm getting the message "The page is not directing properly" This problem can sometimes be caused by disabling or refusing to accept cookies. The problem is I am set to accept cookies. I have tried everything. I'm getting ready to uninstall Firefox and go back to Safari. I have used Firefox for years, but for some reason I have started getting this message on every site where I need to log in.

Asked by rnlqts 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Getting popup window for new version, but I am up to date? How do you make that stop ever time I open Firefox?

Each and every time I open Firefox I get a window that says an update is available. I check to see "what's new" and find that it is the same version I already have. I che… (read more)

Each and every time I open Firefox I get a window that says an update is available. I check to see "what's new" and find that it is the same version I already have. I check "about Firefox " and check the version and it says. "up to date". What is wrong and how do I correct it?

Asked by nvrsadi 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

www.vulture.com won't load unless you manually type in https:// at the start

This issue started occurring after the most recent Firefox update, currently using 62.0.3 (64-bit). Basically if I go to www.vulture.com (a site I visit very frequently) … (read more)

This issue started occurring after the most recent Firefox update, currently using 62.0.3 (64-bit). Basically if I go to www.vulture.com (a site I visit very frequently) it just loads a blank white page, works fine in Safari, Chrome and on my iPhone 7. Screenshot included. However if I manually type in https:// at the start of the url, the site loads perfectly. Also a screenshot attached of that.

Is there a way to force the site to load only the https:// version of this site to load? I'm not having issues with any other sites. I have loaded in safe mode with extensions disabled and it's made no difference. I cleared my cookies and cache, also made no difference.

I'm on Mac OS Sierra.

Asked by FlickCM 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

In firefox only Zynga will not close unless i use task Manager can anyone help me to fix it?

I prefer to use my Mozilla browser. however whenever I use it to play Farmville 2 through Facebook or Zynga==it loads fine but when I go to close it, it won't close unle… (read more)

I prefer to use my Mozilla browser. however whenever I use it to play Farmville 2 through Facebook or Zynga==it loads fine but when I go to close it, it won't close unless I close it with Task Manager, This is only on my computer, If I use another browser on this computer it works fine. If I use another computer it also works fine, Can you ell me what I need to do to get the websites to close correctly? Thank you

Asked by farmerhugh 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Tabs shorter than title bar

There is a ~3px space above tabs on the title bar when I run Firefox maximized (not full screen mode) on my external monitors, meaning if I click at the topmost part of t… (read more)

There is a ~3px space above tabs on the title bar when I run Firefox maximized (not full screen mode) on my external monitors, meaning if I click at the topmost part of the screen above a tab, the tab is not selected. If I double-click instead, the Firefox window resizes out of maximized view, which indicates the window is indeed maximized and there is not a display problem.

This does not happen on my primary laptop monitor, which is a 2880x1800 display scaled to 150%. The external monitors are both 1920x1080 with 100% scaling; if I change the scaling on the external monitors to 150% to match the primary, the problem goes away. If i change the scaling on the primary monitor to 100% to match the external monitors, the problem remains.

Any suggestions?

Asked by keyset 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Version 62.0.3 has killed the video part of YouTube videos

Since updating to vs. 62.0.3, when I play a video from YouTube, I only hear sound and the picture is just a blur covering the screen. Is there a fix for this? If not, i… (read more)

Since updating to vs. 62.0.3, when I play a video from YouTube, I only hear sound and the picture is just a blur covering the screen. Is there a fix for this? If not, is there a way I can restore the prior version?

Thank you

Asked by moffettl 1 year ago

Last reply by cor-el 1 year ago