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I can't access my saved logins

Adobe installed Intel Security TrueKey without my permission. It appears to have stopped me accessing my passwaords via Options?Security. I uninstalled the app, but this… (read more)

Adobe installed Intel Security TrueKey without my permission. It appears to have stopped me accessing my passwaords via Options?Security. I uninstalled the app, but this made no difference. The file logins.json had disappeared from my profile. I went through the procedure for copying it from a previously backed up profile, but still the list of saved logins was empty. I then tried Refresh Firefox in the hope this would reset everything, but still no change. I am afraid that at some point in trying to solve this I must have forgotten to close Firefox before copying files. Is there any way I can retrieve my passwords?

Asked by d_awdry 4 years ago

Answered by d_awdry 4 years ago

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Security alert

I was browsing last night and attempted to access imdb.com when my page was redirected to the page shown in the image attached. On this computer I am using Windows Defend… (read more)

I was browsing last night and attempted to access imdb.com when my page was redirected to the page shown in the image attached. On this computer I am using Windows Defender as the active security service and Spybot S&D as passive protection. OS is Windows 10 Pro version 1607. It goes without stating that I immediately aborted the download option presented.

Edit: Image attached.

Asked by ZeroGeined 4 years ago

Answered by James 4 years ago

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A new Firefox was installed and now my email does NOT work. Why doesn't my email work?

My email is from comcast.net It stopped loading Right After my Firefox was Updated. I need my email. Either tell me how to fix my problem OR I will have to stop using Fir… (read more)

My email is from comcast.net It stopped loading Right After my Firefox was Updated. I need my email. Either tell me how to fix my problem OR I will have to stop using Firefox. Thank you.

Asked by mdlott1 4 years ago

Answered by the-edmeister 4 years ago

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OpenH264 and Primetime and Widevine "will be installed shortly"...?

I have tried to refresh Firefox and uninstall and reinstall, and have gone into about:config to fix, but I keep getting messages for OpenH264, and Primetime and Widevine … (read more)

I have tried to refresh Firefox and uninstall and reinstall, and have gone into about:config to fix, but I keep getting messages for OpenH264, and Primetime and Widevine Encryption that they "will be installed shortly. What should I do?

Asked by Guy.B 4 years ago

Answered by philipp 4 years ago

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Firefox 49 blocks too many sites

The new Firefox update makes it impossible for me to use it. It won't let me click on certain things and open certain sites. I'm all for security, but getting an update l… (read more)

The new Firefox update makes it impossible for me to use it. It won't let me click on certain things and open certain sites. I'm all for security, but getting an update like this without knowing what to do made me download Chrome and use it instead.

Where can I go to find out how to keep Firefox running? For instance, I'm a journalist and often go to sites that have submenus, and these annoying floating dialog boxes, some of which I need to click on. Firefox won't let me do that.

Any help would be greatly appreciate it. I'm about to reinstall Palemoon. Thanks,

Asked by 33Nicolas 4 years ago

Answered by FredMcD 4 years ago

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The button for an add-on I just downloaded isn't appearing, any ideas?

I just downloaded Reverse Image Search from Dmtr.org however the button isn't appearing to use it. Right clicking an image doesn't bring it up in the context menu. It isn… (read more)

I just downloaded Reverse Image Search from Dmtr.org however the button isn't appearing to use it. Right clicking an image doesn't bring it up in the context menu. It isn't disabled in the add-on manager.

Asked by monkeyking 4 years ago

Answered by the-edmeister 4 years ago

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Unresponsive Script chrome://passwordmgr

In 49.0.2 I am experiencing an Unresponsive Script being caused by chrome://passwordmgr/... See Image file. I do not have chrome installed on my computer, so it is very c… (read more)

In 49.0.2 I am experiencing an Unresponsive Script being caused by chrome://passwordmgr/... See Image file.

I do not have chrome installed on my computer, so it is very confusing. Why would Firefox be using chrome to do anything?

Any clues will be appreciated.

Thanks, Fred

Asked by Fred 4 years ago

Answered by Fred 4 years ago

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I have no "Account settings" or " junk" settings in my tools menu. I would like to know where to finf them

Hi, I am using last version 49.0.2, with Windows 10x64 . I am trying to set my junk filter settings but I can't find them. Under my tools menu Options/security, the are… (read more)

Hi, I am using last version 49.0.2, with Windows 10x64 . I am trying to set my junk filter settings but I can't find them. Under my tools menu Options/security, the are no "Junk" or account settings. Does anybody know my my tools menu is incomplete and where to find the junk settings. Thanks all

Asked by Friendly_user 4 years ago

Answered by philipp 4 years ago

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ASK.com search engine gives error 404 page not found

I run Windows 7 on a 64 bit desktop and have the latest version of Firefox. I have refreshed Firefox but since the last update each time I try to use the search engine As… (read more)

I run Windows 7 on a 64 bit desktop and have the latest version of Firefox. I have refreshed Firefox but since the last update each time I try to use the search engine Ask.com either in the Firefox start page or in the search box at top right of the screen it always returns with" Error 404 Page not Found". When I searched using the word "Drive" in Ask,com Firefox went to the web address below which returned error 404 page not found. http://uk.ask.com/ar?siteid=10000906&qsrc=999&l=dis&q=drive

Other search engines e.g. Yahoo, DuckDuckGo, Google, Wikipedia work well from Firefox start page If I use the internet to go directly into www.ask.com the search engine works well. How can I use Ask.com from Firefox start page?

Asked by Grrrrhwll 4 years ago

Answered by jscher2000 4 years ago

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Password disappeared, can no longer save usernames or passwords, error message password manager is null. Using saved password editor 12.10.1 Please help.

Password disappeared, can no longer save usernames or passwords, error message password manager is null. Using saved password editor 12.10.1 Please help.

Asked by ships380 4 years ago

Answered by stringrazor 4 years ago

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Pdf's attached to email are trying to open in Paint?

When I've been sent a pdf as an email attachment and I click to download it, it is added to the download list as a Paint document. When I try to open it, I get a message… (read more)

When I've been sent a pdf as an email attachment and I click to download it, it is added to the download list as a Paint document. When I try to open it, I get a message saying it can't be opened in Paint. Please help.

Asked by OldHippie 4 years ago

Answered by the-edmeister 4 years ago

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After upgrade all web sites show in text mode, including mozilla.org

I upgraded to Firefox 49.0.2, and now almost all pages show as text not graphical, but they show properly in IE11 and Chrome 54. I have done the following: 1) Flushed Coo… (read more)

I upgraded to Firefox 49.0.2, and now almost all pages show as text not graphical, but they show properly in IE11 and Chrome 54. I have done the following: 1) Flushed Cookies and Cache 2) Run "Clear Recent History" and deleted everything. 3) Removed all add-ons 4) Turned off Hardware Acceleration 5) Restarted in Safe Mode 6) Restarted with Refresh Firefox 7) Removed Session files 8) Removed Java 9) Tried resetting Page Style 10) Tried the No Proxy Setting 11) Reinstalled Firefox three times 12) Tried to go back to an older version 13) Cold Reboot (several times) 14) Ran Full Scan with Symantec anti-virus (twice) I am at a loss for what I can do now.

Asked by purpleeagl 4 years ago

Answered by purpleeagl 4 years ago

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Iwhy does itv hub insisist I am using adblocker software when it is disabled

When I am streaming from itv hub it plays the first section of the programme and then the first set of adverts but then stops and says I am using adblock software. I am o… (read more)

When I am streaming from itv hub it plays the first section of the programme and then the first set of adverts but then stops and says I am using adblock software. I am on windows 10 and use a DNS vpn, I have adblock and ghostery add-ons installed but these are disabled on itv-hub. I have exactly the same set-up on google chrome and it works perfectly why not on firefox. I also had problems recently downloading programs from bbc i-player but I have read in your questions section that this is now fixed.

Asked by MrFixit1 4 years ago

Answered by alan_r 4 years ago

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Firefox stopped opening PDF files yesterday and will only allow me to save the file, the option to Use Adobe Acrobat option is missing

I have been using Firefox for several years, yesterday it stopped opening PDF files, it will only allow me to save them. I opened the options tab and under Applications,… (read more)

I have been using Firefox for several years, yesterday it stopped opening PDF files, it will only allow me to save them. I opened the options tab and under Applications, The Content Type, Adobe Acrobat Document the option Use Adobe Acrobat (in Firefox) is not there is only allows me to chose Use Adobe Acrobat Reader DC, Always Ask or Save File. I deleted Use Adobe Acrobat Reader DC and it still would not work, has there been a new update or fix, please help, thanks!

Asked by Rodney0909 4 years ago

Answered by jscher2000 4 years ago