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Adobe Shockwave Video on foxnews.com on my laptop won't play. How can I fix it?

I have a desktop and a laptop. Both have identical configurations for Firefox, plugins, add-ons, versions, Windows 8.1 64-bit, permissions. Videos play just fine on my de… (read more)

I have a desktop and a laptop. Both have identical configurations for Firefox, plugins, add-ons, versions, Windows 8.1 64-bit, permissions. Videos play just fine on my desktop. But the only difference is when I try to play a video on my laptop in the foxnews.com website in normal Firefox mode, videos don't play. If I go to other websites, they do. If I try to play the video in foxnews.com in safe mode, it plays also. If I try foxnews.com video with Firefox in normal mode and all plugins disabled, the video still doesn't play. I have the latest video graphics drivers. What is wrong and how do I fix it?

Asked by LeadingEdge 4 years ago

Answered by LeadingEdge 4 years ago

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I uninstalled firefox from my laptop by mistake and now have no internet connection - is there a way to get a disc with firefox, or if not how can I get firefox

I'm confused. APPARENTLY I MISSTYPED MY E-MAIL ADDRESS. THE CORRECT E-MAIL ADDRESS IS . I just asked my question about having in error uninstalled firefox from my laptop … (read more)

I'm confused. APPARENTLY I MISSTYPED MY E-MAIL ADDRESS. THE CORRECT E-MAIL ADDRESS IS . I just asked my question about having in error uninstalled firefox from my laptop and being unable now to connect to the internet from that computer. My question was and is how I can get a firefox disc or other way to download and insall firefox back onto my laptop. The problem now is that I don't know what screen I should be watching for your reply. Will you send


edit email from spam/search bots as nobody here does support by email.

Asked by mike2513 4 years ago

Answered by jscher2000 4 years ago

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Firefox is now blocking Wikipedia. Never did this in the past. So far no other blocking of sites. How do I over-ride sites it blocks?

The owner of www.wikipedia.org has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This sit… (read more)

The owner of www.wikipedia.org has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

I don't understand their reasoning since last week (I think) I was able to connect just fine. I am not great with computers to say the least. Took me forever to find "Options" etc.

Thanks

Asked by 77Red2016 4 years ago

Answered by FredMcD 4 years ago

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Chrome OK for metrowestbball.com, but w/ Firefox get blank white screen. Also a problem with another site w/ Firefox.

Trying to access metrowestbball.com site to login for basketball. It works OK with Chrome (it takes a few seconds for the content to appear) but I just get a blank white … (read more)

Trying to access metrowestbball.com site to login for basketball. It works OK with Chrome (it takes a few seconds for the content to appear) but I just get a blank white screen with Firefox.

At athletics.wheatoncollege.edu with Firefox I get: java.lang.IllegalArgumentException: illegal cookie name: %20unveils%20a%20new%20brand%20and%20visual%20identity. |utmcct Works OK with Chrome.

Asked by buzz4_nt 4 years ago

Answered by FredMcD 4 years ago

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Firefox deleted my saved logins

Find I am now on release 49.0.2 of Firefox and it has deleted all my saved login/password data. The current login.json file contains only a single recently-created login … (read more)

Find I am now on release 49.0.2 of Firefox and it has deleted all my saved login/password data. The current login.json file contains only a single recently-created login entry. Also this json file is formatted differently from a recently saved such file, so that file is useless.

Also, I had installed a few days ago the extension Febeebe and configured it to save such things; Febe is now disabled and appears to be incompatible with current Firefox.

This appears to be a case of improving Firefox while failing to include a path to migrate saved login/password data.

Asked by Doug the Builder 4 years ago

Answered by John99 4 years ago

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Is Firefox responsible for link between eBay and Paypal failure?

This is the third time recently that the link between eBay and Paypal has failed. On each item I have tried to buy, the 'Pay Now' button comes up, I click on it......and… (read more)

This is the third time recently that the link between eBay and Paypal has failed. On each item I have tried to buy, the 'Pay Now' button comes up, I click on it......and I'm 'Time Out'ed. Again and again. Doesn't matter if I click from the item page, from MY EBay or from 'Purchase History'. The previous two items eventually got sorted out and eBay implied that the sellers had forgotten to complete some sequence at their end, which I do not believe. I have no trouble paying with Paypal on other sites and there is money in the account I use to pay from. On the 'Time Out' pages which come up, it is suggested that Firefox may be responsible in some way, so, in desperation at this third time of failure, I thought I'd ask, though I find it hard to believe it has anything to do with you. If you can help, please do?

Asked by glaikityin 4 years ago

Answered by Scribe 4 years ago

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what is this? history weird link?!

Hi i have a problem with firefox history there is a link that wont go even if i delete my history https://s15.postimg.org/dw1pc3uwr/image.png … (read more)

Hi

i have a problem with firefox history there is a link that wont go even if i delete my history

https://s15.postimg.org/dw1pc3uwr/image.png

Asked by xzzz 4 years ago

Answered by jscher2000 4 years ago

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Tracking Prevention changed in FF 49.0.2

Despite what the help/support pages say, it is impossible to turn off tracking prevention for all sites permanently in Firefox 49.0.2 As a result many pages fail to be re… (read more)

Despite what the help/support pages say, it is impossible to turn off tracking prevention for all sites permanently in Firefox 49.0.2

As a result many pages fail to be rendered correctly often with images missing.

This is a case of throwing the baby out with the bathwater. As the user, I reserve my right to set such things myself. As Mozilla won't let me I have no choice but to revert to Chrome. Bye.

Asked by brian99 4 years ago

Answered by FredMcD 4 years ago

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All Facebook links return a page of symbols, gibberish

Other browsers work on my system. I've tried refreshing Firefox, updating and disabling plugins, and removing cookies and cache. I found another related question and solu… (read more)

Other browsers work on my system. I've tried refreshing Firefox, updating and disabling plugins, and removing cookies and cache. I found another related question and solution (it was actually a work around) for this on the forum but I did not understand how to implement it.

Asked by jollygiant 4 years ago

Answered by jollygiant 4 years ago

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How do I stop sites from opening ads in new tabs?

I have every adblocker on earth, it seems, and now sites have found a workaround by forcing ads to open in new tabs. Is there some way to stop these? I've gone back to AB… (read more)

I have every adblocker on earth, it seems, and now sites have found a workaround by forcing ads to open in new tabs. Is there some way to stop these? I've gone back to ABP because UBlock was too aggressive and causing me problems.

Asked by AmieW 4 years ago

Answered by FredMcD 4 years ago

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dropdown

My dropdown menu does not display as it should, the "refresh firefox" solves the problem but after a boot of my PC or restarting FF the problem comes back. I'll provide a… (read more)

My dropdown menu does not display as it should, the "refresh firefox" solves the problem but after a boot of my PC or restarting FF the problem comes back. I'll provide a print screen with 4 pictures the 2 first on top is FF when the dropdown not working, the 2 others from Edge and how it should be displayed.

I also tried to unmark "use hardware acceleration when available" and restart of the browser, but thats not helping me either.

Asked by XziizX 4 years ago

Answered by jscher2000 4 years ago

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Text Font and Spacing in Drop Down Menu is Wierd

Hi all, So about a week and a half ago I formatted my PC as it was running slowly and just generally not performing well. I want to say I had no issues with Firefox befor… (read more)

Hi all,

So about a week and a half ago I formatted my PC as it was running slowly and just generally not performing well. I want to say I had no issues with Firefox before that and I never really changed any settings in Firefox. Maybe a couple about browsing/data storage, but that's it. The only Addons I had ever installed were AdBlock Plus, uBlock Origin, Privacy Badger and I forget the name of it, but it was a Flash Player blocking addon. Still no issues though.

Anyway, after formatting I reinstalled everything, Firefox being first, and things were going along nicely. However, a few days passed and I noticed that the text in all of my drop down menus looked off. I had a closer look and noticed the font was different and the spacing was weird. Not only that, but I was seeing fewer items in longer drop down lists. At the time of writing this, my uploaded image still hasn't successfully loaded in, so here's a link to what I mean. http://i.imgur.com/qwodW7Z.png (The correct look of the text is on the left, while the odd one is on the right.)

I don't know what caused this. I didn't change any settings at all after reinstalling Firefox. I asked a friend who uses it, and I even went to the Firefox Subreddit for some help but nothing worked. I checked my display settings and text was at 100%, I checked internet options but the default text was set to Times New Roman, just as it is in Firefox itself - it's all default. I disabled hardware acceleration and that didn't work, I was told to try setting "gfx.content.azure.enabled" to 0 (which I assume is "false"), but I couldn't see that in my about:config page, so I added it as boolean. I was then told to add it and try it at 0 and at 1, but if nothing works leave it at 1 (which I assume is "true"). I tried all of that but still nothing. It has been like this for several days and the problem is still persisting.

Here's the weird part though. I've refreshed Firefox in the Troubleshooting Information section, and after doing that the text goes back to normal (how it looks on the left side of the picture), BUT when I close and open Firefox the next time, the text has gone weird in drop down menus again. I removed and reinstalled Firefox but it still persisted. I removed all files and folders of Firefox/Mozilla from my machine, reinstalled and the text went back to normal... only for it to go weird after I closed and reopened Firefox.

I have no idea what the problem is. I've even tried changing the font in Firefox but it did nothing! I've tried Internet Explorer, Edge, and even Chrome to see if the problem persists there but it doesn't. I open it, try the same website across all browsers and I see the text looking fine. I close and reopen all of them and the text looks the exact same. Why is it that Firefox decides to change that text? Is this part of a new update? Did I just not have the latest version of Firefox before my format? If this IS part of an update, why does the text look one way after I refresh, but a different way when I open Firefox any time afterwards?

This isn't a huge issue, but seeing the text looking totally wrong in my drop down menu multiple times a day slowly annoys me more and more each time. It's almost like I'm being taunted because I don't know how to fix it or what's causing it. I don't want to change browser just for peace of mind, I'd never know what was causing the problem if I do that! My machine and my graphics card drivers are all up to date. I don't want to have to format my PC again just for a slight chance it might fix the problem, especially when it's not guaranteed to fix the problem!

I use Windows 10 and I have the very latest version of Firefox, 49.0. Graphics card is a Radeon HD 5770 and I run a 64 bit OS. I don't know why this is a problem. I never had this problem before my format and I've never had any other problems with Firefox, so what gives? I can't find anyone else with this problem online at ALL. Am I just crazy, and this is all part of an update but for some reason the first time I refresh Firefox it doesn't load properly, or what?

Any help would be appreciated. I'm all out of ideas, I don't want to format and I don't really like any other browsers except Firefox. Yes, I'm sure I can try to live with it, but it annoys me every time I see it.

(Please tell me there's something in my troubleshooting information that solves this problem).

QUICK NOTE: The ONLY place that drop down menus look totally normal is the Firefox Options page itself.

Asked by KSpin 4 years ago

Answered by jscher2000 4 years ago

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I cannot login to Dropbox with Firefox.

When I fill in my user name and password in Firefox and click sign in nothing happens. The Email line seems to still be in the background when I fill in my email address … (read more)

When I fill in my user name and password in Firefox and click sign in nothing happens. The Email line seems to still be in the background when I fill in my email address and the same is true with the password line. Also the Sign in button is dimmed.

I can log in using Chrome.

Asked by rjack 4 years ago

Answered by Scribe 4 years ago

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Windows 8.1 Can't get Firefox to show up on task bar... 11-09-16

Installed latest Firefox desktop (49.0.2) last week. Cannot pin firefox to task bar. Taskbar will not show running instances of Firefox. Windows 8.1 - all important updat… (read more)

Installed latest Firefox desktop (49.0.2) last week. Cannot pin firefox to task bar. Taskbar will not show running instances of Firefox. Windows 8.1 - all important updates installed as of today (11/09/16).

Asked by Big_Lew 4 years ago

Answered by FredMcD 4 years ago

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after sync in new installing windows I can't see my data and bookmark and history

hi I sync my book.password, history all the time with firefox . in the last windows installation I don't see any of my data. I connect correctly and just reset my passwor… (read more)

hi

I sync my book.password, history all the time with firefox . in the last windows installation I don't see any of my data. I connect correctly and just reset my password and sync with my account. I need my info . if mozilla make backup place for browser data , must user can see what data is collected and backup that data on pc and other services for time like this.

how can I access my data and why my data is disappear ?

Asked by 121rebyc 4 years ago

Answered by the-edmeister 4 years ago