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trusteer rapport icon lost in firefox 41

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still… (read more)

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still there and working in Internet Explorer. The same situation is happening on 2 PCs, both Windows 7 64 bit.

Surely Trusteer Rapport is a widely used feature - one would have thought a new release of Firefox would have been tested to work with it.

Asked by nickacopp 5 years ago

Answered by cor-el 5 years ago

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I updated flash player but firefox disabled it. The plugin doesn't appear in my list and now I am not able to watch any videos. I have firefox v. 44.0.1.

Flash player was updated successfully, according to Adobe, but when I try to play a video I get a message that basically means I don't have flash player at all. Using Fir… (read more)

Flash player was updated successfully, according to Adobe, but when I try to play a video I get a message that basically means I don't have flash player at all. Using Firefox help, I went to the plugins page to choose Always Activate for the plugin but it doesn't appear in my listing of plugins. I've restarted my browser, computer, and modem. I've downloaded flash repeatedly. I get 2 popup messages about Firefox disabling something but they disappear before I can read them or click on them. I have Windows 10, Firefox version 44.0.1 and was downloading flash version 20.0.0.306. Can you tell me what is happening and how I can fix it? Thank you

Asked by tammieross 5 years ago

Last reply by John99 5 years ago

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Gray/Transparent White Bar Under Tabs

Heya! So within the last few months I installed a Samsung SSD in my ASUS K60 Laptop and then upgraded to Windows 10 (long story, laptop was sluggish when I tried install… (read more)

Heya! So within the last few months I installed a Samsung SSD in my ASUS K60 Laptop and then upgraded to Windows 10 (long story, laptop was sluggish when I tried installing Win10 the first time in July 2015). Around a month or two after all of that, a white bar showed up (see screenshot - the area in the paint-drawn green box) in my Firefox window beneath the Tabs section. Just giving you a reference of things I've changed around the time it appeared.

I only have AdblockPlus and HTTPSEverywhere add-ons activated as you can see in the data below.

Things I have tried: - Updating Firefox to 44.0.1 (latest at this time). - Changing the Theme. - Resetting to the Default Theme. - Disabling Add-ons. - Starting Firefox in Safe Mode. - Disabling Hardware Acceleration in Firefox. - Updating Windows Graphics Drivers. - Refreshing Firefox.

And after all of that, it's still there. I work in IT for a living so I usually help people with their computer problems. For some reason, this just baffles me. I tried doing extensive searching before posting a question, thus all of the things I've already tried. Does anyone have any idea as to how to solve this? I've been dealing with it for around a month or two now but it hasn't bothered me until recently.

Thanks!

Asked by bytesizebasics 5 years ago

Answered by cor-el 5 years ago

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mail no longer launches Firefox, ok with MS Edge browser

If I use Microsoft's Edge browser, I can click on a url link within Thunderbird Mail and it takes me to the browser/site. When I try this using Firefox as the default br… (read more)

If I use Microsoft's Edge browser, I can click on a url link within Thunderbird Mail and it takes me to the browser/site. When I try this using Firefox as the default browser nothing happens. I'm also getting a "code signature could not be verified" error when I use 1Password and it tries to use it's plug-in. I've been using all ok since last summer, this started happening a couple weeks ago.

Asked by notes386 5 years ago

Answered by Wesley Branton 5 years ago

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how can I save tabs without saving the options tab?

In current version I must open options to change the saved tabs. The options are "Save Current Tabs". So now, with the Options tab open, it is saved as well. How can I… (read more)

In current version I must open options to change the saved tabs. The options are "Save Current Tabs". So now, with the Options tab open, it is saved as well. How can I prevent or remove it so it also does not open each time?

Asked by agbowden 5 years ago

Answered by jscher2000 5 years ago

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Firefox crashes

Am not able to start Firefox. Crashes also in safe mode. I uninstalled and reinstalled and am getting the same problems. I have submitted information via the crash rep… (read more)

Am not able to start Firefox. Crashes also in safe mode. I uninstalled and reinstalled and am getting the same problems. I have submitted information via the crash reporter. Thank you in advance for your help.

Crash ID: bp-017c2cb9-aead-4fa4-9336-a6f7f2160211

Asked by JoJo55 5 years ago

Last reply by JoJo55 5 years ago

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Font rendering problem - cutting tops

The fonts rendered by Firefox has a fixed top that do not move when rolling to right. When I select the text the selection is lower than text height. I tried some solutio… (read more)

The fonts rendered by Firefox has a fixed top that do not move when rolling to right. When I select the text the selection is lower than text height. I tried some solutions like disabling the hardware acceleration but still facing the same problem.

Reference page: https://godoc.org/github.com/samuel/go-gettext/gettext#Catalog

Asked by Fabricio Godoy 5 years ago

Last reply by Fabricio Godoy 5 years ago

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Unable to open http://www.uppclonline.com

I am from India. I have Windows 7 SP1 installed on my PC Desktop that is used for home-based work. I am using Firefox version 44.0.1 I have Avast Free Antivirus version 1… (read more)

I am from India. I have Windows 7 SP1 installed on my PC Desktop that is used for home-based work. I am using Firefox version 44.0.1 I have Avast Free Antivirus version 11.1.2253 Though Firefox is my default browser, I also have installed IE 11 and Chrome browsers My problem of opening the said website started in Aug-Sep 2015. The site is used for paying my Electricity Bills online. Other computers, like from cyber cafes are able to open the said website. In my Windows Firewall I have also removed and re-instated Firefox. I am getting the undermentioned message error that I have always reported to FF support:

https://www.uppclonline.com/dispatch/Portal/appmanager/uppcl/wss?_nfpb=true&_pageLabel=uppcl_loginreg_login&pageID=LR_002

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Report this error ▼

Asked by gspal 4 years ago

Last reply by gspal 4 years ago

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Selecting Application Basics/Open Directory opens a Shotwell photo gallery and the Profiles directory - any suggestions?

Name: Firefox Version: 44.0.1 Build ID: 20160209163643 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:44.0) Gecko/20100101 Firefox/44.0 Multiprocess Windows: 0/1 … (read more)

Name: Firefox Version: 44.0.1 Build ID: 20160209163643 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:44.0) Gecko/20100101 Firefox/44.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Firefox seems to be running ok and I don't normally use the save passwords option, but I tried to check for one in Profiles. to do this I used Menu - ? - Troubleshooting info - Application Basics - Open Directory but this opened a Shotwell photo viewer thumbnail gallery How can I fix this?

The only experimental thing I have is Sandbox

Asked by curetta 4 years ago

Answered by John99 4 years ago

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How can I get just English for my toolbars, buttons and tabs?

I've downloaded the newest version (English) of Firefox, cleared the cache, and yet I am still getting (I believe) French language buttons and tabs. I would like English … (read more)

I've downloaded the newest version (English) of Firefox, cleared the cache, and yet I am still getting (I believe) French language buttons and tabs. I would like English only buttons, tabs, etc. I've set my language preferences to English-U.S. as well to no avail. Still French when I open new tabs. Thank you very much for any help and for your time.

Asked by ferrell_art 5 years ago

Last reply by cor-el 5 years ago

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Firefox crashes, then it refuses to load webpages

Most recent crash report ID: bp-3ca88213-ca9d-41e5-8a52-24db72160210 Mozilla crashes, then, when it opens back up, it cannot load webpages. It can long webpages' ip addre… (read more)

Most recent crash report ID: bp-3ca88213-ca9d-41e5-8a52-24db72160210

Mozilla crashes, then, when it opens back up, it cannot load webpages. It can long webpages' ip address, but it cannot load their DNS. The only fix I have found is to open up Internet Explorer, reinstall firefox, then open it back up. From there, the internet finally works/connects. This issue has been going on for about a week now.

Asked by bms4au 5 years ago

Answered by philipp 5 years ago

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I need help getting rid of this grey space in all my themes...

I have attached a picture of what is going on with my Firefox. As you can see there is this grey space in all of my themes that i can not find a way to disable or get rid… (read more)

I have attached a picture of what is going on with my Firefox. As you can see there is this grey space in all of my themes that i can not find a way to disable or get rid of. this appeared about three weeks ago or so. It has not happened on my laptop at home. can someone please help. On top is a clear version of the theme while on the bottom is a thick transparent space that has never been there. It makes all my themes looks hazy or milky. Its really ugly and would like a solution please.

Asked by jhood1404 5 years ago

Answered by cor-el 5 years ago

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Flash plugin crashes all the time

It happens every time when i'm on a page with flash content with the message "flash player 20.0 r has stoped working" (not sure on the exact words of the error message be… (read more)

It happens every time when i'm on a page with flash content with the message "flash player 20.0 r has stoped working" (not sure on the exact words of the error message because i'm on a french system, but the meaning of the sentence is right). Only the flash plug in crashes, after i click close program firefox is still runing but the flash content on the page is greyed with the error message "flash plug in stopped working". I tried to reset, reinstall firefox, safe mod, disable hardware acceleration and every kind of fix suggested but it doesn't help. These crash appeared today after i installed the software & drivers for my epson printer which i just received so maybe it's linked but that's weird. The problem is that i need that printer to be installed. My OS is windows 7 64, firefox and flash plugin all up to date. Any ideas ?

crash report : bp-01b67c6c-2e08-4017-a556-ba0a32160210

Asked by cyrilrc 5 years ago

Last reply by cyrilrc 5 years ago

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moxilla doesn't pull up current email address - only an older one.

Just installed Mozilla to replace google chrome. A while back, I changed my email address to a new one to get rid of spam. Now when I bring up Mozilla and click on my gma… (read more)

Just installed Mozilla to replace google chrome. A while back, I changed my email address to a new one to get rid of spam. Now when I bring up Mozilla and click on my gmail account, it shows my old email address and not the new one. I need to figure out how to remove the older address and install my new email address. Does anyone have a simple solution?

Asked by chalres 5 years ago

Last reply by cor-el 5 years ago