Showing questions tagged:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 5 3493

Links opening in new windows, not in same or new tab

Hyperlinks keep opening in new windows, not in the same/existing window where they were selected. Issue is not unique to Google Search results and occurring across multip… (read more)

Hyperlinks keep opening in new windows, not in the same/existing window where they were selected. Issue is not unique to Google Search results and occurring across multiple websites. At wits end trying to figure this one out. I have deselected the "Open links in tabs instead of new windows", turned off all extensions, and uninstalled & reinstalled Firefox. Issue is still occurring. Attached is image of my tab selections showing all turned off.

Solved 3 2 100

How do you change the new menu back to the old menu.

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus. … (read more)

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus.

Solved 7 2 238

Sort button no longer sorts when adding bookmarks on Android

When adding a bookmark on Android, I used to be able to sort bookmark order within folders by custom sort, A-Z, and age. Recently (as of 148.0 (Build #2016144279)), the f… (read more)

When adding a bookmark on Android, I used to be able to sort bookmark order within folders by custom sort, A-Z, and age. Recently (as of 148.0 (Build #2016144279)), the folder menu when adding a bookmark is now different, but the sort options no longer work.

I'm making a post here before making one on Mozilla Connect, in the hopes this bug can be passed on to a developer.

Solved 1 1 162

when i open firefox on my windows 10 pc, the following appears in the address bar: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

upon opening firefox the following address appears in the search window: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel… (read more)

upon opening firefox the following address appears in the search window:

https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

why? and how do i make it go away

Solved 1 1 142

Cannot connect to BBc Sounds

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the… (read more)

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

Have tried with and without a VPN, have cleared the cache, and shutdown/restarted Firefox, but no luck.

Connects without issue when using alternative browsers.

Solved 3 1 103

Firefox 148.0b2 (64-Bit) Disable search function in address field

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've … (read more)

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've had all the settings I found in the forums configured correctly for over five years, and they haven't changed. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Despite this, the search still occurs in the address bar. Now I'm back to the awful search in the address bar. How can I fix this? Please fix this bug as soon as possible.

Original: Set der Version 148.0b2 (64-Bit) ist es wieder nicht möglich die Suche im neuen Tap, im Suchfenster einzugeben, sonder es wird wieder im Adressfeld gesucht. Ich habe alle Einstellungen, die ich in den Foren gefunden habe schon über 5 Jahre so eingestelle, sie sind auch nicht geändert. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Trotzdem wird die Suche im Adressfeld geführt.

Jetzt geht es aber wieder mit der Schrecklichen suchen in der Adresszeile los. Wie kann ich dies ändern? Bitte diesen Fehler (Bug) schnellst möglich beheben.

Solved 6 1 227

why when i open a new tab are the shortcuts I added not there and it won't let me add any?

On new tab, all my added short cuts are gone and it doesn't let me add any. For example I want to have a shortcut to say... Amazon, but when I type or paste in the url, … (read more)

On new tab, all my added short cuts are gone and it doesn't let me add any. For example I want to have a shortcut to say... Amazon, but when I type or paste in the url, it still doesn't add it and the add button goes blue, not white. I have the shortcut feature turned on

Solved 3 1 93

How do I recover data from a deleted profile?

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got … (read more)

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

Solved 1 1 94

I can no longer log in to discover card website; I could 2 weeks ago and I can login using other browsers.

Hello, I am using Linux Mint on a desktop with the latest version of Firefox. Two weeks ago I could login to the Discover website with no problems. Suddenly I can not l… (read more)

Hello, I am using Linux Mint on a desktop with the latest version of Firefox. Two weeks ago I could login to the Discover website with no problems. Suddenly I can not log in, but get an error message that something is wrong and I can't login. I can login using Chrome on this machine. My wife gets the same message when she tried to login to her account on my computer. After several discussions with Discover, all I get is "it is not our problem."

I am having no problems logging into other accounts with Firefox on this computer.

I have not explicitly changed anything on the browser or computer. I have done some updates which included Firefox. I can login on a different Linux computer using an older version of Firefox. Of course the updates were also to the computer and I will ask the same question to the Linux forum.

I really like Firefox and would hate to have to change to Chrome.

Thanks so much for your help.

Bob Bulfin

Solved 13 1 60

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life. … (read more)

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

Solved 7 1 68

When will Mozilla add Grok to its list of AI Chatbots

Mozilla currently allows a user to select an AI Chatbot to use in the updated sidebar. The choices are limited to Anthropic Claude, ChatGPT, Google Gemini, Le Chat Mistra… (read more)

Mozilla currently allows a user to select an AI Chatbot to use in the updated sidebar. The choices are limited to Anthropic Claude, ChatGPT, Google Gemini, Le Chat Mistral and Microsoft Copilot. When will Mozilla add Grok to this list of choices?

Solved 1 150

When opening an e-edition newspaper link in gmail on Firefox browser, I am not directed to the intended link.

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link fo… (read more)

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link for the newspaper, the link works as it should and goes to the correct page. I would like to have the link work on the Firefox browser. Any suggestions. I think there might be some sort of security thing/action which is misdirecitng the link. In the past, this problem happened with other sites.

Thank you,

Solved 4 90