Showing questions tagged:

Using my microphone and camera on websites?

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this websit… (read more)

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this website to access your camera/ microphone' pop up it does with other websites. I went into permissions and manually changed it myself and it said it still couldn't detect the camera/ microphone

Open 6 355

Strange, unpredicted instructions

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore,… (read more)

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore, it seems to relate to Windows 10 losing its backup from Microsoft. But I'm running Windows 11, not 10. What's going on? Is this legitimate? If so, why is it complicated and why wasn't it forewarned (by Firefox)?

Solved 6 111

Some areas are being displayed corrupted

After updating to Firefox 147 from 146, it seems that some areas in page rendering are becoming corrupted. Using the attached example from https://soundcloud.com/solarsto… (read more)

After updating to Firefox 147 from 146, it seems that some areas in page rendering are becoming corrupted.

Using the attached example from https://soundcloud.com/solarstone/tracks, it is possible to see a corrupted song bar. In the other song, where the full bar chart should also appear, there is a black area, which seems like a different kind of corruption where the content is simply not being displayed.

This did not happen in version 146.

Is there anything I can do, or any information I can provide, to help debug this issue?

Thank you.

Open 6 134

Cannot sign in through TV provider to watch DisneyNOW

There seems to be a glitch that I keep encountering when trying to sign in through my TV provider, particularly Verizon, to watch DisneyNOW or TCM or any other service fo… (read more)

There seems to be a glitch that I keep encountering when trying to sign in through my TV provider, particularly Verizon, to watch DisneyNOW or TCM or any other service for that matter. The website known as "ssoauth.verizon.com" seems to keep hanging on the message "Please wait - we are verifying your account," and the sign in never gets completed. I already tried clearing my cache and history but with no result.

Even trying to submit troubleshooting information is causing the form to crash here. If you would like, I can send you a text file containing the log I saved from the browser console.

Open 6 143

Graphic glitches at google maps and pasting images

Firefox 147.0.3 windows 11 Getting colorful lines when pasting images (snip attached) Getting mystery squares on google maps (snip attached) Settings that I've tried to c… (read more)

Firefox 147.0.3 windows 11 Getting colorful lines when pasting images (snip attached) Getting mystery squares on google maps (snip attached)

Settings that I've tried to change so far and that didn't help: Hardware acceleration - disable dom.event.clipboardevents.enabled webgl.all-angle-options webgl.enable-privileged-extensions webgl.force-enabled

Have no any issues with pasting and maps in Edge browser

Solved 6 112

Used to have an icon that I put under the "hamburger" menu on the bookmarks toolbar that opened the bookmarks menu. Can't remember how I got it there.

Just as the summary says, Used to have an icon that I put under the "hamburger" menu on the bookmarks toolbar that opened the bookmarks menu. Can't remember how I got it… (read more)

Just as the summary says, Used to have an icon that I put under the "hamburger" menu on the bookmarks toolbar that opened the bookmarks menu. Can't remember how I got it there. Can someone help me get it back.

Locked 6 102

The translation feature not available

Hi Lovely Firefox Developers, Help articles say that "The translation feature ... has been available for all users since Firefox version 118.", but I can't see it and I'm… (read more)

Hi Lovely Firefox Developers, Help articles say that "The translation feature ... has been available for all users since Firefox version 118.", but I can't see it and I'm on v147. I don't want to install the add-on as the articles say it's obsolete, but I can't see any other way to get it. Am I missing something? Tim

Open 6 111

I cannot log in Firefox account. It says I have to log out to log into my account

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device lo… (read more)

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

Open 6 178

linux: profile location changed? 146 - > 147

If I'm not mistaken, between FF146 and FF147 it appears the location of the profile directory has changed. It was: /home/<user>/.mozilla/firefox and now is … (read more)

If I'm not mistaken, between FF146 and FF147 it appears the location of the profile directory has changed. It was:

   /home/<user>/.mozilla/firefox  

and now is

   /home/<user>/.config/mozilla/firefox

Is that correct?

Open 6 82

Facebook pictures of accounts are continually blinking

Desktop Firefox 147.0.3 (64-bit) When I open Facebook, pictures of accounts are continually blinking (not flickering). This problem is new and appeared just after last Fi… (read more)

Desktop Firefox 147.0.3 (64-bit) When I open Facebook, pictures of accounts are continually blinking (not flickering). This problem is new and appeared just after last Firfeox update.

Solved 6 119

Font Rendering Issue

Hello, The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146. The beta versions were having t… (read more)

Hello,

The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146.

The beta versions were having the same issue, i assumed it was related to Beta releases, so I switched back to stable one. However now firefox has released stable v147, the issue persists. Kindly fix it.

Regards, 4hm3d

Open 6 160

Some sites will not load on Firefox desktop Windows 11

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypa… (read more)

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypal, Venmo, and Common Dreams (which is a news site). The same sites continue to load instantly on my old Windows 10 PC in Firefox, and on the new Windows 11 PC on Edge. Firefox is the only browser I use, I just use Edge to test sites, I uninstalled Chrome because of Google's privacy and AI issues.

In the lower left corner of the window for these three sites are the following messages, for the three respective sites:

What's going on here? Seems strange that Firefox continues to behave normally on Windows 11 for all sites except these three, and works perfectly for these three sites on my Windows 10 PC. How can I further troubleshoot and fix this? I don't want to have to use Edge to visit these three sites, esp. Paypal and Venmo.

I'm guessing it has something to do with cache or history but am not sure how to proceed...

Solved 6 141

Password Manager (about:logins) is completely blank.

Hi, I’m experiencing the following issue: When I open Password Manager (about:logins), the page is completely blank. This problem started about three months ago, after I … (read more)

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

Open 6 210

How to remove Ctrl tab switching shortcuts?

I only use Firefox to play two browser games that both use the 1-5 keys as an alternative to clicking the mouse. Accidentally clicking Ctrl and switching tabs out of nowh… (read more)

I only use Firefox to play two browser games that both use the 1-5 keys as an alternative to clicking the mouse. Accidentally clicking Ctrl and switching tabs out of nowhere is becoming a really annoying problem, but I don't see any way to just turn off shortcuts and hotkeys like other the other browsers I use. Is there any way to do this? Even a specific extension that makes the Crtl button do nothing would help, the one I was recommended won't download due to a "corruption".

Open 6 95

search result is wrong

I have a strange problem when searching for stuff on the internet. (Using google if it matters) First search I type something like cars. I press enter. I get cars. Second… (read more)

I have a strange problem when searching for stuff on the internet. (Using google if it matters)

First search I type something like cars. I press enter. I get cars.

Second search I type black cars. I press enter. I get cars again and in the search result it shows i searched cars.

I type black cars again. I press enter. I get black cars, search finally says I searched black cars.

I refresh. I get cars again and the search shows I only searched cars.


Every time I wanna search something I need to open up a new tab or I run into this issue and it's driving me insane. I have no idea where to even start with troubleshooting this problem, it's so strange.

Open 6 380

Bookmark-Bar not shown in fullscreen mode with newer firefox version

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988 It has always worked great until now, but it seems that it no longer work… (read more)

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988

It has always worked great until now, but it seems that it no longer works with Firefox 147.0.1. Does anyone have any idea how to fix this?

Solved 6 127

Save and Download a PDF File

Hello, I can't save and download a modified PDF file. To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The saving… (read more)

Hello,

I can't save and download a modified PDF file.

To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The saving window opens; I save the file; When I open it, the file is as at start, before rotating.

Windows 11 25H2 26200.7623, Firefox 147.0 Thank you for helping.

Open 5 118

No emojis display in Firefox.

Since updating Firefox from a previous version, the browser no longer displays any Unicode emoji characters. Where an emoji would normally be rendered (👁), the browser in… (read more)

Since updating Firefox from a previous version, the browser no longer displays any Unicode emoji characters. Where an emoji would normally be rendered (👁), the browser instead displays empty space. Websites such as twitter and discord, which use their own artwork for emoji, are unaffected. This has negatively affected my browsing experience.

For illustrative purposes, I will add a series of emoji and include a screenshot of how they are displayed: (😀🙁😡💀). Other characters still display correctly: (β❖♞䷲⎈𐘢𓀺இ). My computer otherwise displays emoji correctly. The issue persists after disabling extensions, and has persisted between computer restarts.

I am using Firefox version 147.0.4 (aarch64) on a Macbook Air running macOS Sequoia 15.5.

Solved 5 197

can't copy and paste at all from and to the browser

as the title suggests, i am now allowede to copy and paste at all anymore from the browser. and not only that, i am also unable to paste anything i have copied from the b… (read more)

as the title suggests, i am now allowede to copy and paste at all anymore from the browser. and not only that, i am also unable to paste anything i have copied from the browser into another app. i am able to copy and paste from and to any other app, just not anything firefox related

i have checked about:config if anything with cut, copy, clipboard etc is set to true, and it was

i have refreshed firefox multiple times, which fixes it for 3 minutes and then im back to the same problem

i have uninstalled firefox, removed the local files, rebooted my pc, reinstalled firefox. and that didnt work

i stopped all addons, and i tried safe mode

i am at a loss what is going on with my firefox

also to add, i tried a firefox fork (librewolf) and from that i am able to copy and paste from and to the browser, which makes it even weirder

Open 5 103