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What causes Firefox to freeze when two video windows are opened, i.e. in a new tab, the video windows immediately start to freeze? I use Windows 11. Other browsers work fine, only Firefox freezes with two windows open.

I beg of you, please do not go forward with the AI focused policies. AI as it currently stands is a rapidly sinking ship that a LOT of consumers hate, and that group is coincidentally the group that most frequently uses Firefox. By pushing forward AI-first policies, you are alienating your userbase, destroying the privacy and usability that makes Firefox special, and you're upsetting millions of people that love this service. Please, for the love of god, DON'T GO FORWARD WITH AI. Stick to what makes Firefox special, and it will flourish as every other browser becomes more and more unusable.

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Regards, Guy James

Any kind of video playback is taking so much time and even if it is playing the video playback is not smooth at all. I have disabled all the extensions, deleted the cookies, using the latest version still things are working the same.

How do I remove the pop up blocker on Firefox for certain websites? I am doing an online course and each introduction for each chapter has a short video that pops up but as soon as that happens Firefox sends a "Critical error" message then the video stops so I thinks that's happening because pop up blocker is turned on and I just dont know how to turn pop up blocker off for specific websites only like this one I am using for my study course. How can I turn the pop up blocker just for this one website so that this doesn't keep happening?

I am trying to open a site, but keep getting this message: "Before you continue to the website...

By clicking the "Accept and Continue" button, you will be redirected to the Firefox Add-ons Store to install this extension. By clicking the "Accept and Continue" button and installing this extension in your browser, you accept the Terms and Conditions, Privacy Policy, and agree to select "Recipio" as your new search engine. Firefox Add-ons Accept and Continue" I do not want to add it - why am I being forced to add it?

Seit dem 25.12.2025 habe ich meine Lesezeichen und Passwörter, wahrscheinlich nach einem Update oder einer unbeabsichtigten Fehleingabe nicht mehr zur Verfügung. ich möchte meine Firefox-Version wieder auf den Stand vom 24.12.2025 zurücksetzen. Was kann ich tun oder kann man auch telefonisch Kontakt aufnehmen in deutscher Sprache?

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

Hallo, ich habe das problem das mein Firefox browser immer im Vollbild modus startet, das hat er vorher nie gemacht. ich kann es zwar über die F11 taste zurücksetzen aber das ist nicht gut, auch habe ich schon einträge in der about:config gemacht die das verhindern sollten was aber auch nichts gebracht hatt. Es wäre schön wenn man das problem beseitigen könnte.

Ichhabe auch schon alle pluging mal ausgeschaltet um es zu testen hat aber auch nichts gebracht. Vielelicht liegt es ja doch an Firefox selbst.

Es wäre schön wenn mir da jemand weiter helfen könnte.

Danke Olaf

Hi,

Youtube won't even load on my computer anymore....this is the message I get when I try.

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

SCENARIO: One or more tabs are currently open and the user wants to open a new one.

CURRENT BEHAVIOUR: It seems that a user can only open a new tab by long pressing on a random link found on an open tab/web page and choosing "Open link in private tab" from the pop up menu.

EXPECTED BEHAVIOUR: A user should be able to open a new tab from the expanded tab count pop up next to the address bar, perhaps above/below "Close other tabs". The tab count should be displayed even when there's only just one tab open; in this case the "Close other tabs" option should not be displayed.

This is feedback, not a question.

If you're typing into the combination search/address bar and the suggestion being presented is a whole URL, load the stupid page instead of searching for it.

Example: when activating a service like YouTube on a smart tv you have to type a URL like youtube.com/activate. As soon as you start typing it the search suggestions come up with that option. But if you're stupid enough to click it, thinking oh this will save me some time, you get tricked. It instead searches for the url and the top result is never the actual page you want. So then you have to start over and make sure you type the entire URL yourself, because God forbid the suggestions actually be helpful. So just make the browser recognize that I'm trying to type a URL into the bar that those of us over 35 remember being actually for friggin urls and stop making it search for everything.

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]