All Products Community Forum

Getting "Mozilla Firefox Crash Reporter" problem message when attempting to print files (Docs & Sheets) from Google Cloud. Errors messages have appeared on Lenova Thinkpad laptop in Firefox since mid Dec update. Can print existing files located on desktop, just not from cloud. Both HP and Epson Printers test fine, can print 'test pages'. Tried downloading files from cloud to pc....opening downloads, got same Firefox problem message and crashed. Have used same firefox browser and same printers for several years. Rebooted several times, same error. Can print, 'printer test pages'. Do I have a switch turned off/on or is this a browser problem. Any assistance would be appreciated.

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no problem log in to my gmail account

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not allow this? I've tried going to permissions to allow Facebook to access my camera and microphone, but unable to do so. How do I use the video chat feature in Facebook chats?

Newest update removed my bookmarks from the home page and put what it wanted on it. I can't add the ones I want. How do I add the ones I want back to the home page on my mobile. Last version no problem. This Newest version is bad (being polite) ;)

I have been unable to find an email address, so I am turning to this forum to express my disgust at the incoming CEO's comments, namely "Firefox will remain our anchor. It will evolve into a modern AI browser and support a portfolio of new and trusted software additions."

Firefox's appeal as an alternative to Edge, Chrome, etc. is its respect for user privacy and control. Adopting AI tools into the browser itself is a betrayal of that respect, and will eliminate Firefox's advantages over rival browsers. If users want an AI browser, they already have that option. They want, instead, a browser that allows then to control their own experience and data. I beg the Mozilla foundation to actually do some research into your own market so you will learn that people hate LLM slop in their internet browsing.

Adopting AI tools will damage Mozilla's reputation as an organization worthy of respect. What's more, it will contribute to the further erosion of trust in information on the internet that AI has caused, because *LLMs lie and steal*. This is more than just a market mistake, this is an ethical mistake.

There is still time to change course. Do not follow Chrome and Edge into AI delusion.

Using your browser as my default and going to https://bracingviews.substack.com/p/yes-its-about-the-oil, https://jonathancook.substack.com/p/western-elites-fear-a-globalised and https://georgehazim.substack.com/p/murdochs-australian-manufacturing, regular sites where I comment often, since Thursday there's no visible button to post my comment. Never encountered that before.

Using another browser, I can comment in Jonathan Cook and George Hazim's Blog but not in Bracing Views

Moderator note: This question has been edited to fix a link.

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Regards, Guy James

I have a local file I wish to view in firefox without starting a HTTP server (it's only docs for a crate I'm building) however Firefox is unable to open the file despite the file existing and having correct permissions. The file was in a separate mount (disk) to where Ffox is installed so I copied to to /tmp/ to remove that as a variable but still no joy..

➜ ~ file /tmp/index.html /tmp/index.html: HTML document, Unicode text, UTF-8 text, with very long lines (3556) ➜ ~ ls -la /tmp/index.html -rwxr-xr-x 1 ben ben 4208 Dec 30 14:04 /tmp/index.html

Am I missing some new setting which allows local file browsing using the good old 'file:///' protocol?

Thanks, Ben

OS Info: PRETTY_NAME="Ubuntu 24.04.3 LTS" NAME="Ubuntu" VERSION="24.04.3 LTS (Noble Numbat)" VERSION_CODENAME=noble

F/Fox version: 146.0.1 (64-bit)

MB is telling me to put MB on Firefox! BUT, I already have MB on Firefox. Can you help me.

Thank you,

Tom Klima [edited email from public forum]

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies disappear into the ether.

Under Settings/Privacy & Security/Clear browsing data I have cleared Everything with all check boxes checked, and multiple times just tried the Saved form info checkbox. The wrong email refuses to die along with the related form data.

It is infuriating. Maybe you can correct it manually, or actually wipe it for me? The INCORRECT email is 'bongoots@yahoo.co.uk'. The CORRECT email is 'bongboots@yahoo.co.uk'.

Many thanks, Bruce Clarke

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft blocks it or deforms it. During any update, Microsoft removes MusicBee and some other software not purchased from Microsoft store

I beg of you, please do not go forward with the AI focused policies. AI as it currently stands is a rapidly sinking ship that a LOT of consumers hate, and that group is coincidentally the group that most frequently uses Firefox. By pushing forward AI-first policies, you are alienating your userbase, destroying the privacy and usability that makes Firefox special, and you're upsetting millions of people that love this service. Please, for the love of god, DON'T GO FORWARD WITH AI. Stick to what makes Firefox special, and it will flourish as every other browser becomes more and more unusable.

Recently, I've been noticing an issue with Firefox's built in Picture-in-Picture (PiP) feature. When watching media, such as a YouTube video, using PiP, the video runs as normal, but recently, the PiP completely breaks when I tab away from my Firefox window to do something in a different app. This wasn't the case a few months ago, so I'm not sure what changed to make this error happen. I had attempted to disable hardware acceleration to see if that was the issue, and nothing changes when it's enabled versus when it's disabled.

I want to use the AI sidebar (https://support.mozilla.org/en-US/kb/ai-chatbot) and context menu to query my own chatbot. How to add my own chatbot(s) there?

The talk of Firefox considering the addition of more AI features does not inspire any confidence in the security of the browser I've grown to rely on.

I've only started using Firefox as my main browser recently, because I wanted to avoid the AI bloat that other browsers have. If Firefox's current team goes along with forcing more generative AI features, I will certainly move to a new browser.

Why push AI if it threatens people's privacy and enjoyment of the browser, especially since people like me have moved to using Firefox because Google's AI features have threatened our privacy and enjoyment of said browsers? Not having to deal companies reliance on generative AI features is what brought me and many other new users to Firefox. The idea that this could be taken away is not only going to result in much of the current userbase leaving, but also turn away future uses who may get fed up with how gen AI is being used in their current browsers.