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Expected "Export Passwords" to also export password for mozilla account. It did not.

I expected "export passwords" to also export the password to my mozilla account, but it did not. I'm now locked out of my account. I signed into this form with google, is… (read more)

I expected "export passwords" to also export the password to my mozilla account, but it did not. I'm now locked out of my account. I signed into this form with google, is there something similar I can do to get my mozilla account back? The drive I had firefox on is wiped.

Asked by MeltedLawnFlamingo 4 days ago

Android ver. of Firefox kills Youtube (Premium) and Youtube Music (Premium) run in background

I have only 4GB RAM and that can be an additional factor that causes this issue. When I listen to Youtube Premium in the background (with video window hidden) and switch … (read more)

I have only 4GB RAM and that can be an additional factor that causes this issue. When I listen to Youtube Premium in the background (with video window hidden) and switch to Firefox, Youtube Android App is killed. Same thing happen with Youtube Music from time to time. For Youtube, I can workarund this issue by keeping video in Picture-in-Picture (PIP) mode.

Asked by finezja 3 months ago

Last reply by finezja 5 days ago

  • Solved

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as pe… (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj

Asked by dandoo 3 months ago

Answered by dandoo 3 months ago

Firefox uses wrong fonts for certain symbols on Xiaomi phone

When reading Wikipedia pages such as https://en.wikipedia.org/wiki/Standard_model_(set_theory), symbols like "∈" are rendered in a font that looks ugly. I thought this wa… (read more)

When reading Wikipedia pages such as https://en.wikipedia.org/wiki/Standard_model_(set_theory), symbols like "∈" are rendered in a font that looks ugly. I thought this was a problem with my Xiaomi phone, but I just found out that my system browser renders the page correctly.

I want to upload screenshots but the page seems to be stuck with the prompt "Uploading "1000003213.jpg"...", so I am going to submit this first and try to add the screenshots later.

Asked by fangzhang0803 1 week ago

Last reply by fangzhang0803 6 days ago

  • Solved

Why did Firefox start opening closed tabs?

I can't find a way to turn it off in settings, but whenever I reopen the window the last tab I was on is open even if I closed it before. Is there actually a way to turn… (read more)

I can't find a way to turn it off in settings, but whenever I reopen the window the last tab I was on is open even if I closed it before.

Is there actually a way to turn that off?

Asked by George Robinson 3 months ago

Answered by kolmondavid 3 months ago

  • Solved

Action Console now opens each time I drag a photo from Firefox to menubar utility DropZone 4.

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g… (read more)

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g., folders in the Finder).

Last night, suddenly, each time I drag a photo from Firefox to DropZone, a large window called "Action Console" opens, displaying a bunch of text. Here's a typical message that's displayed:


[Launching task with command line: runner.rb task-26498]

Task description file task-26498:

ACTION: "/Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle" EVENT: "dragged" VARIABLE: "support_folder" "/Users/mervynwarren/Library/Application Support/Dropzone" VARIABLE: "dragged_type" "files" VARIABLE: "app_version" "4.80.66" VARIABLE: "apple_silicon" "1" VARIABLE: "os_version" "26.0.0" VARIABLE: "path" "/Users/mervynwarren/Pictures/iTunes art" VARIABLE: "tmp_folder" "/var/folders/7l/ldzhrwyx1v1dy2tky3c1_y640000gn/T/"

Determinate: 1 Begin_Message: Moving files... /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/filecopy.rb:13:in `do_copy': undefined method `each' for nil:NilClass (NoMethodError) from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle/action.rb:27:in `dragged' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `call' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `<main>'

[Task completed]


Ironically, although the last line says "Task completed," the task I was attempting to perform (moving a photo into a given folder) is in fact NOT comleted at all.

Further observations:

This behavior is not displayed in Safari. In Safari, images continue to be moved to the desired folder, as intended.

I googled "action console keeps opening in Firefox," and I performed 4 troubleshooting steps that google AI suggested (including launching Firefox into troubleshooting mode). Unfortunately, in troubleshooting mode, the behavior persists, which suggests that this has nothing to do with any add-ons.

I also created a new, test profile—but even in the test profile, the behavior persists.

So, I'm stumped. After years of using Firefox, this behavior has appeared out of nowhere—and I cannot figure out why, nor how to fix it.

Any further suggestions?

Asked by soundsgood 3 months ago

Answered by soundsgood 3 months ago

  • Solved

Firefox icons on Windows11 taskbar

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on th… (read more)

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on the task bar and I can do this over and over on my personal desktop getting many Firefox icons.

I just purchased a new Dell Windows11 desktop and have installed Firefox. I set it up just like my personal desktop and have icons on the desktop, Start, and taskbar but every time I click the Firefox desktop or Start icon I don't get a separate icon in the taskbar but they pile up behind the original Firefox on the taskbar. If the cursor hovers over the Firefox icon then I can see the multiple Firefox homepages that I generated.

I have searched for an answer to this problem but have been unsuccessful. I would really appreciate some thoughts on this issue. Firefox has been my one and only browser for many years and I love it 99% of the time, just not this one time. :-) Thank you in advance. Chuck Hall

Asked by Carlos 3 months ago

Answered by Carlos 3 months ago

  • Solved

Bookmarks not working

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone. I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed … (read more)

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Asked by johnaukerman 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

How do I stop notifications FROM firefox?

Things like, "set firefox as your default browser" and "open firefox when you start your computer?". I don't want pop-ups from ANYBODY, but especially not from the brow… (read more)

Things like, "set firefox as your default browser" and "open firefox when you start your computer?".

I don't want pop-ups from ANYBODY, but especially not from the browser. It defeats the whole purpose of blocking pop-ups if the browser itself is interrupting me with garbage I dont need.

How do I turn these off? There don't appear to be any settings, and every google search brings up disabling pop-ups for every other site.

Asked by atgilman86 2 months ago

Answered by atgilman86 2 months ago

Firefox ios slows down during use

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, r… (read more)

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, response to hyperlinks) becomes very slow. After force quitting and restarting, performance is good again for some time. I exclusively use private tabs.

Asked by peter18 3 months ago

Last reply by TyDraniu 2 weeks ago

  • Solved

Bookmarks

Since yesterday, I have not been able to add new bookmarks. I want to add two new ones. (I can update or delete bookmarks.) I have read and tried the solution article (ht… (read more)

Since yesterday, I have not been able to add new bookmarks. I want to add two new ones. (I can update or delete bookmarks.) I have read and tried the solution article (https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks), but the fix did not work for me. I am using Windows 11 Pro (fully updated) and Firefox 143.0.1 (64-bit). By the way, Brave is my secondary browser. I can add the two new bookmarks in it without problems. Could someone provide a solution other than the one in the article that I have cited? Again, that solution did not work for me. Thank you.

Asked by M. Fearghail 3 months ago

Answered by M. Fearghail 3 months ago

Firefox AI is the last straw for me. Where do I go?

I've been using Firefox for years because more popular browsers like Chrome and Edge have anti-features I dislike. In recent years, however, it feels like Mozilla has bee… (read more)

I've been using Firefox for years because more popular browsers like Chrome and Edge have anti-features I dislike. In recent years, however, it feels like Mozilla has been more eager to follow trends set up by it's larger competitors even when those trends seem destructive to the principles that used to be at the core of this project. AI is the final straw for me. I don't understand why I would even use Firefox over Chrome if both are full of AI anyways. Even if AI wasn't a deal-breaker for me, I'm worried Firefox will make similar decisions later. I want out.

Is there any good and maintained alternatives to Firefox? Something like how Firefox was just a handful of years ago? Maybe a fork of an old version?

Asked by calansk0 3 weeks ago

Last reply by Paul 2 weeks ago