Showing questions tagged:

Songsterr captions are getting messed up in Firefox

I have an account with Songsterr. It's a music tabs site. I moved over to Firefox as my primary browser relatively recently & I've noticed that the captions in Songst… (read more)

I have an account with Songsterr. It's a music tabs site.

I moved over to Firefox as my primary browser relatively recently & I've noticed that the captions in Songsterr are all messed up. I've been on to Songsterr about it & they cannot solve it but, on a whim, I checked Songsterr in Safari & everything appears normal so I'm going to assume for the moment that this is a firefox related issue.

I've added 4 screenshots. The first two are from Safari & show how the captions should appear. The second two are from Firefox & you can see that it's all messed up.

I found an article on Reddit that may be related but I wanted to check here first & see if any of you could shed any light.

I'm using

Thanks. :)

Here's the Reddit link: link text

Archived 5 93

Help please! Since updating Firefox most bookmarks are no longer visible and I can no longer add new bookmarks

Since updating Firefox on June 30, 2025 on my Dell desktop computer that runs Windows 10, most of my bookmarks are no longer visible. Only four of my bookmark folders ar… (read more)

Since updating Firefox on June 30, 2025 on my Dell desktop computer that runs Windows 10, most of my bookmarks are no longer visible. Only four of my bookmark folders are visible and most of their contents have disappeared.

However, 1) my uncategorized bookmarks - those in "other bookmarks" are still visible, and 2) If I go to "Manage bookmarks" and do a search, I can find all of my bookmarks including those that are no longer visible.

In addition, I can no longer add or delete bookmarks. It looks like I can do add a bookmark and it will let me go through the steps of adding a book mark - it even says I can put it in all my old folders that are otherwise no longer visible. But one I complete the process the bookmark does not show up.

I have read multiple Firefox Help articles about disappearing bookmarks and have taken all the steps suggested including: - Attempted to restore backups of bookmarks - didn't work. It shows me the multiple old backups but when I try to restore one I get the message "Unable to process the backup file". I have tried it with at least four of the old backup files - all without success. - cleared cache - did troubleshooting mode - refreshed Firefox - uninstalled and reinstalled Firefox - looked to see if I had a different profile other than my default profile that I could switch to. I do not see another profile.

Nothing has helped. Any suggestions would be greatly appreciated.

Thanks

Archived 5 185

Unable to use ChatGPT-5 on Firefox

Hello, I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models … (read more)

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Archived 5 169

"List All Tabs" button reappears after being removed when switching tab groups

Hello, I’m using Firefox together with the "Simple Tab Groups" extension. When I remove the "List All Tabs" button from the toolbar (right-click → “Remove from Toolbar”),… (read more)

Hello,

I’m using Firefox together with the "Simple Tab Groups" extension. When I remove the "List All Tabs" button from the toolbar (right-click → “Remove from Toolbar”), it disappears as expected. However, after switching between tab groups in Simple Tab Groups, the button automatically reappears on the toolbar.

Is there a way to completely prevent this button from returning, even in such cases? I would like it to remain removed permanently until I manually restore it.

If there is currently no way to achieve this, is it something that could be expected in future browser updates?

Thank you in advance for your help!

Best regards, Dmitrii

Archived 5 202

ertificates ImportEnterpriseRoots true WHAT THE HELL ISTHIS!!!

WHAT THE HELL IS THIS??? certificates ImportEnterpriseRoots true i Active Policy Name Policy Value Certificates ImportEnterpriseRoots true EXPLAIN PLEASE IF NOT I AM… (read more)

WHAT THE HELL IS THIS???


certificates ImportEnterpriseRoots true


i Active Policy Name Policy Value Certificates ImportEnterpriseRoots true

EXPLAIN PLEASE IF NOT I AM DELETING FIRE FOX

Archived 5 123

Firefox on Android always fails downloads.

Everytime I try to save an Image or video file, Firefox on Android just says download failed without explaining how or why. I've tried clearing the cache. I've tried clea… (read more)

Everytime I try to save an Image or video file, Firefox on Android just says download failed without explaining how or why.

I've tried clearing the cache. I've tried clearing download and search history. I've uninstalled and reinstalled the app.

I don't know what else to do.

Archived 5 290

Icloud Website

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not… (read more)

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Archived 5 141

Recovering tabs from a different PC

My primary PC died about a month ago, and the SSD is fried. I had it synced to both my phone and a secondary one, so no problem accessing things. I bought a new one onlin… (read more)

My primary PC died about a month ago, and the SSD is fried. I had it synced to both my phone and a secondary one, so no problem accessing things. I bought a new one online, and it just arrived. Then, when I tried opening all my tabs on my new PC, I found that they were no longer available, on either that one, or my other devices. This is new, because I had already recovered a few individual tabs to my phone previously, but I hadn't thought to open all 50-100 of them then since I was waiting on a new primary laptop. The device still shows up among the connected services on my account, but it doesn't show the tabs anywhere I could find, and since the SSD doesn't work I can't go into the files and manually port them over. Is there a way to solve this?

Archived 5 116

my favorite addon is apparently violating tos - is it safe to reenable?

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firef… (read more)

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firefox/addon/contextsearch

I am unable to find further explanation or the exact reason for this decision, but I am able to activate it again at my own risk. Seeing as I don't know what the problem is, I am hesitant to do so. Could someone explain what the issue is and if it's safe to continue using that addon? Am I or is my personal information at risk, since I have been using the addon regularly?

Solved Archived 5 175

Sorry. something went wrong:( message

Sorry. something went wrong:( Still unable to connect to Facebook.com, all other websites are fine. Have uninstalled and reinstalled twice and still, it only shows me a p… (read more)

Sorry. something went wrong:(

Still unable to connect to Facebook.com, all other websites are fine. Have uninstalled and reinstalled twice and still, it only shows me a page stating " Sorry. something went wrong:( " . I am able to login on other devices without any issues and am able to login on this device if i use a different browser. Whilst in trouble shooting mode, i am still Unable to access Facebook.

Archived 5 208

Search Preview Font Colour

When I enter words in Search/Adress-Field, the font of previews is dark over dark background. (Firefox Klar - not DuckduckGo.) Thus I cannot read any of the preview resul… (read more)

When I enter words in Search/Adress-Field, the font of previews is dark over dark background. (Firefox Klar - not DuckduckGo.) Thus I cannot read any of the preview results.

Just wanna know how to adapt the settings for having a contrast between font and background.

Solved Archived 4 146

Error logging in to account.apple.com - Failed to verify your identity!

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS. I've launched Firefox using the `-p` option, created a new profile and then nav… (read more)

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS.

I've launched Firefox using the `-p` option, created a new profile and then navigated to https://account.apple.com/sign-in and tried to login. I've attached a screenshot of the error message.

I had tried multiple things on my default profile, even troubleshoot mode, but I couldn't get it. I even tried useragent switcher to no avail.

I can login to the site using Chromium.

What else can I try?

Solved Archived 4 503

All storage-sync/add-on settings dissappears

I'm using add-on (MarkA link) to annotate links. It works pretty fine, except that "from time to time" all marks dissappeares (without any clear message or anything). The… (read more)

I'm using add-on (MarkA link) to annotate links. It works pretty fine, except that "from time to time" all marks dissappeares (without any clear message or anything). The data is kept in `storage-sync-v2.sqlite` database in a form of chunks (each chunk has length of 1084 bytes) as single "big" JSON. Application data is a JSON as well (here an object where link is a key with additional data for the link). All characters in "internal" JSON, which are not allowed as "external" (the one with "na" objects) are escaped with '\'. I observed, that storage_sync_data::data might be incorrectly split, what causes the escape character escapes "external" JSON (I mean it joins two `na` chunks , which after that cannot be parsed (and whole data is removed), e.g.: ``` {\"grp\":\"bibl\",\"type\":\"Mark\","na_9":"",\"mark\":\"\"}, ``` where "external" JSON is broken on `Mark` (as " from "internal" document is split into two entries, and closing " is escaped with a '\' from a `Mark` tag.

Things goes even worse, if the properties allow to contain some "special" characters escaped with '\' (e.g. new line, quotation mark, backslash, etc).

Archived 4 147

Point Releases

Is there any way to find out if a point release is coming? In other words, I'm running 142.0.1. I'd like to know if a 142.0.2 is going to be released. Not necessarily … (read more)

Is there any way to find out if a point release is coming? In other words, I'm running 142.0.1. I'd like to know if a 142.0.2 is going to be released. Not necessarily when, but just if one is in the works and will be released at some point.

Thanks.

Archived 4 213