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Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never… (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 5 months ago

Last reply by rvcanada 1 day ago

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

every extensions says "Installation aborted because the add-on appears to be corrupt."

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox… (read more)

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox.

Asked by mzucke35yt 5 months ago

Last reply by TyDraniu 5 months ago

Scale up the UI size and how do you make it scroll smoothly instead of jerking

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu b… (read more)

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu buttons, I have lean forward and squint to read it because they are so damn small. I can't find anything in the settings to make the UI text larger. It is as if some dummy hard coded the UI font size so it's impossible for the average person to find out how to change it. It makes no sense whatsoever.

And please don't tell me to increase the zoom in the Windows settings, because that screws up EVERYTHING else...

Another thing that is driving me crazy is how do you set it so that scrolling with the mouse wheel is smooth and not jerky? When i scroll with the mouse wheel, instead of smoothly moving the page up or down, it JERKS a couple of lines at a time. This is the only browser that it does that in. I have smooth scrolling ON in the mouse settings on my computer but for some reason, only Firefox is doing this.

Asked by juststraightshooting 5 months ago

Last reply by mlnesson 4 months ago

  • Archived

restore tabs does not work

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my hist… (read more)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Asked by bheffe 6 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved
  • Archived

imported bookmarks toolbar doesn't display as toolbar

After exporting bookmarks.html from Ffox on old computer, importing it to Ffox on the new one, all good, except that bookmarks toolbar shows on the imported list but does… (read more)

After exporting bookmarks.html from Ffox on old computer, importing it to Ffox on the new one, all good, except that bookmarks toolbar shows on the imported list but doesn't display as toolbar.

Asked by fostertom 6 months ago

Answered by fostertom 6 months ago

  • Archived

After update to 140.0.2, clicking on Firefox icon in the dock does nothing. What changed?

After update to 140.0.2, clicking on Firefox icon in the dock does nothing. The title bar says Firefox is active, but nothing shows on my screen. What changed? Did you re… (read more)

After update to 140.0.2, clicking on Firefox icon in the dock does nothing. The title bar says Firefox is active, but nothing shows on my screen. What changed? Did you reset something in my preferences?

Asked by carhu 6 months ago

Last reply by carhu 6 months ago

  • Archived

Command-option-up and command-option-down keyboard shortcuts were stolen from websites

I regularly use a website which intercepts command-option-up and command-option-down for its own navigation. This is a central part of my workflow with this website, and … (read more)

I regularly use a website which intercepts command-option-up and command-option-down for its own navigation. This is a central part of my workflow with this website, and without it it becomes completely unusable.

After updating to Firefox 140.0.4, these shortcuts are now used by the browser to switch tabs. I have not found any way to configure this. Am I missing some obscure way to do this or is this just impossible?

I imagine this change was made to support vertical tabs, but I'm not using those, so the command-option-left and command-option-right shortcuts make more sense for my horizontal setup. (I don't use those shortcuts either, though- I use ctrl-tab and ctrl-shift-tab!)

Asked by rpjohnst 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

drag and drop pictures on iOS

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how… (read more)

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how I can go back to the faster way please?

Thanks.

Asked by ani 4detal 6 months ago

Last reply by bitdecay 6 months ago