Showing questions tagged: Show all questions

Black box top left of the screen in firefox when maximized

There is a black box on the top left corner whenever firefox is maximized. This problem appeared when I got my new computer screen (Asus 27" TUF Gaming VG27AQ1A, 170Hz WQ… (read more)

There is a black box on the top left corner whenever firefox is maximized. This problem appeared when I got my new computer screen (Asus 27" TUF Gaming VG27AQ1A, 170Hz WQHD). My old computer screen (23.6" VE247H LED, Full HD, 2ms, 10M:1) didn't have this issue.

Any help how to fix this issue?

Asked by weed_hopeanuoli 4 months ago

Last reply by Denys 4 months ago

Copying an entry using Firefox from X

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why? … (read more)

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why?

Asked by doofus1 4 months ago

Last reply by Denys 4 months ago

the toolbar and search bar "freeze" every some time...?

im using firefox on ubuntu, version 139.0.4. when i browse the internet using firefox, every some time the toolbar and the search bar "freeze" - i am unable to click anyt… (read more)

im using firefox on ubuntu, version 139.0.4. when i browse the internet using firefox, every some time the toolbar and the search bar "freeze" - i am unable to click anything, from the url, to any of the buttons. it takes up to like 1/2 minutes for the search bar and the toolbar to work again. i never had this issue before, neither on ubuntu (and other linux distributions), nor on windows...

Asked by maksw3216 4 months ago

Last reply by jeff-g 4 months ago

Issue Report: Automatic Page Refresh Causes Data Loss in Forms

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering inf… (read more)

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering information into data fields, such as forms, passwords, or One-Time Passwords (OTPs).

Every time the page automatically refreshes, all the data I have input is lost, forcing me to restart the process from the very beginning. This happens repeatedly and is extremely frustrating.

I request that this auto-refresh functionality be disabled. It would be much better if the refresh action could only be initiated manually by the user. This would ensure that data being entered remains intact without interruptions that cause the process to restart.

━━━━━━━━━━━━━━━━━

Subject: Issue Report: Automatic Page Refresh Causes Data Loss in Formsbold text

Problem Description: The page/screen automatically and continuously refreshes on its own without user command.

Impact of the Issue: This automatic refresh is highly disruptive because:

1. It erases all data currently being entered into forms (e.g., user details, passwords, OTPs).

2. It forces the user to repeatedly restart the data entry process from scratch.

3. It significantly hinders and slows down the completion of any task on the page.

Suggested Solution: Please disable the automatic refresh feature. The refresh action should be user-initiated only (e.g., via a manual refresh button or a "pull-to-refresh" gesture) to prevent data loss during input. Thank you.

Asked by Iyon 4 months ago

Last reply by Paul 4 months ago

Issue Report: Automatic Page Refresh Causes Data Loss in Forms

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering inf… (read more)

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering information into data fields, such as forms, passwords, or One-Time Passwords (OTPs).

Every time the page automatically refreshes, all the data I have input is lost, forcing me to restart the process from the very beginning. This happens repeatedly and is extremely frustrating.

I request that this auto-refresh functionality be disabled. It would be much better if the refresh action could only be initiated manually by the user. This would ensure that data being entered remains intact without interruptions that cause the process to restart.

━━━━━━━━━━━━━━━━━

Subject: Issue Report: Automatic Page Refresh Causes Data Loss in Forms

Problem Description: The page/screen automatically and continuously refreshes on its own without user command.

Impact of the Issue: This automatic refresh is highly disruptive because:

1. It erases all data currently being entered into forms (e.g., user details, passwords, OTPs).

2. It forces the user to repeatedly restart the data entry process from scratch.

3. It significantly hinders and slows down the completion of any task on the page.

Suggested Solution: Please disable the automatic refresh feature. The refresh action should be user-initiated only (e.g., via a manual refresh button or a "pull-to-refresh" gesture) to prevent data loss during input. Thank you.

Asked by Iyon 4 months ago

Last reply by Paul 4 months ago

forced refresh when scrolling on a newly opened webpage

I have duck duck go set as my search engine on my galaxy S10+. At some point my Firefox browser updated and now every time I search something, or load any page within the… (read more)

I have duck duck go set as my search engine on my galaxy S10+. At some point my Firefox browser updated and now every time I search something, or load any page within the search engine I get a forced web page refresh when trying to scroll down the results page or any page. If I hold my thumb down on the screen and slowly slide it upwards it backs off the refresh gesture and then everything works fine. I have switched search engines, so I know it's not the search page itself, and it only happens in Firefox. I do have 100 tabs backed up but I've tried uninstalling and reinstalling Firefox and starting new but it doesn't matter. Firefox still forces a refresh when I try to scroll down. I've become so frustrated with this that I installed brave browser today to see if that browser did the same thing and it does not, so until I can get some help fixing this I will be switching to brave browser from here on out. Attached is an example after I searched the term "searching the web" it did not have an issue scrolling on the results page, but then I clicked on images and tried to scroll and as you can see it is trying to refresh the page.

Asked by majateck 4 months ago

Last reply by Paul 4 months ago

Shortcuts/hotkeys

can you give us the option to change the hotkeys/shortcuts please? is it possible for this to be an option for the future, I and I believe a lot of others switching from … (read more)

can you give us the option to change the hotkeys/shortcuts please? is it possible for this to be an option for the future, I and I believe a lot of others switching from chrome to firefox would like the accessibility to change it as to what they're used to. Thank you very much for your time.

-Leo

Asked by leomarinez806 4 months ago

Last reply by Denys 4 months ago

infection alerts

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these message… (read more)

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these messages are valid, or a scam ? Turned computer off and back on--messages keep popping up.

Asked by nealsun 4 months ago

Last reply by Denys 4 months ago

How to edit directories on Linux Save Page As dialog

On the Save Page As dialog on Linux, how do I edit the choices of where to save? The stock options are Home, Desktop, Documents, Downloads, Pictures, Videos, and + Othe… (read more)

On the Save Page As dialog on Linux, how do I edit the choices of where to save?

The stock options are Home, Desktop, Documents, Downloads, Pictures, Videos, and + Other Locations.

I don't use most of these directories, but I do use two dozen others. Navigating to them using Other Locations is painfully slow; it would be ok if I could then save the location I've navigated to, but I haven't found a way to do that, and clicking one path element at a time for 6 element paths over and over gets old quickly.

Typing the path I want either nukes the default filename, or else it tries to match the filename string from the URL in the target directory, which doesn't show me existing directory contents.

Thanks for any clues...

Asked by akb+sites.firefox 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Android Bookmarks

If I enable bookmark sync my android Firefox bookmarks will mess up all my desktop Firefox bookmarks. Is there a way to import my backed up desktop Firefox bookmarks andr… (read more)

If I enable bookmark sync my android Firefox bookmarks will mess up all my desktop Firefox bookmarks. Is there a way to import my backed up desktop Firefox bookmarks android Firefox? I have no idea how to fix this. Thank you.

Asked by Gary de Montigny 5 months ago

Last reply by Kiki 4 months ago

Ive stored multiple mispelled words to my dictionary. I navigated to mozilla profile folder & cannot find persdict.dat file.

As the question stated I have navigated to my mozilla profile folder, ( C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\pw1dnvcy.default-release ) but there is no … (read more)

As the question stated I have navigated to my mozilla profile folder, ( C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\pw1dnvcy.default-release ) but there is no file called persdict.dat. I have ensured all file name extensions are visible, & none are hidden in windows file explorer (Win 10). I am at al loss I cannot figure this out.

Asked by SugaryPhoenixxx 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago