Showing questions tagged: Show all questions
  • Solved

Sync with Two-Step Authentication protected Google account failed

I discovered that I cannot sync with my google account protected from 2FA. In detail: Numbered list item showing something went wrong page when I am trying to login… (read more)

I discovered that I cannot sync with my google account protected from 2FA.

In detail:

  1. Numbered list item showing something went wrong page when I am trying to login from (about:preferences#sync);
  2. Numbered list item Login successful with another account not protected by 2FA

Note that:

  1. Numbered list item cookie allowed;
  2. Numbered list item using newest version;
  3. Numbered list item protection set to standard;
  4. Numbered list item tried to reinstall firefox

but none of them are successful.

I have also confirm that:

  1. Numbered list item the account is able to sign in from other platform from mozilla(it's the account I'm using now)
  2. Numbered list item there's no (significant) error logged from the F12 console

full F12 message here: ``` GET https://accounts.firefox.com/post_verify/third_party_auth/callback?context=oauth_webchannel_v1&entrypoint=preferences-reverify&action=email&service=sync&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https://identity.mozilla.com/apps/oldsync+profile&state=Y3UDr2_XIlwjqswEnyjs1g&code_challenge=d3K0xaJKqskxM0DZJugMDgEvVMbgLGmKSuKn0fvK9kM&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IklnQUFGX0dWSUhtQnQxczdGU1Nya3FFMTZZQ2lZb0FxSFF1R2RoNlJnMmciLCJ5IjoiLU1Gb0VvY0tMU1VVY1dqVlhEeWVkWFUyaEF2N1p3d093akNRUV9wVDhoZyJ9 [HTTP/3 200 143ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/css/main.47bc55cc.css [HTTP/2 200 OK 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/query-fix.js [HTTP/2 200 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/js/main.e5e8b95eb0758054510f.js [HTTP/2 200 0ms]

sentry-config-builder Object { msg: "Config setting for sentry.dsn specified, enabling sentry for env prod!" } config-builder.ts:49:9 sentry-config-builder Object { msg: "sentry targeting: prod" } config-builder.ts:63:9 XHRPOST https://accounts.firefox.com/nimbus-experiments [HTTP/3 200 148ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/static-asset-manifest.json [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-TW/main.92b0a10b.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-CN/main.61fb087e.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-GB/main.948aff3a.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en/main.ca2a17d4.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-CA/main.105631bd.ftl [HTTP/2 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 148ms]

GET https://accounts.firefox.com/favicon.ico [HTTP/3 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 144ms]

webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 143ms]

XHRGET https://api.accounts.firefox.com/v1/totp/exists [HTTP/3 200 142ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/media/moz-logo-bw-rgb.af4ff126cf0c81ef136dc2542f4a5e30.svg [HTTP/1.1 200 OK 0ms] ```

Asked by Jacky He 3 weeks ago

Answered by Jacky He 1 day ago

  • Solved

Firefox not working - Secure Connection Failed

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed t… (read more)

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

Asked by ericbates 6 days ago

Answered by jonzn4SUSE 5 days ago

  • Solved

System Freeze when using Picture-in-Picture simultaneously with other applications.

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a… (read more)

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a single monitor.

Unfortunately, I have recently been encountering a severe issue with the feature over the last week. When attempting to use picture-in-picture while my computer is running a videogame (through Steam) my entire system will freeze. The audio still plays as normal, but the image is frozen and the system is unresponsive until I force a shutdown and reboot.

Any help at all in with this issue would be greatly appreciated, thank you.


Hardware Specs: GPU AMD Radeon RX 6750 XT CPU AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz RAM 16.0 GB OS Windows 11 Home

Asked by randomreef 4 weeks ago

Answered by randomreef 1 week ago

  • Solved

Slow initial loading of streams on Twitch starting with Firefox 138.0 and newer

When I open any stream, it takes about 2.5 seconds from the start of the page loading to the appearance of the stream image and playback. For comparison, in version 137 i… (read more)

When I open any stream, it takes about 2.5 seconds from the start of the page loading to the appearance of the stream image and playback. For comparison, in version 137 it took about 1.0 seconds.

I tried to launch the browser (Firefox 138.0.1) in troubleshooting mode, and also created a new profile, but the problem remained.

I also downloaded portable versions: 137.0.1 - everything is fine. 138.0 and 140.0a1 - slow loading.

I also have Zen Browser installed (the latest version is based on 138.0.1) - everything is fine.

- Translated via Google Translate.

Asked by BodyulCG 1 month ago

Answered by BodyulCG 3 weeks ago

  • Solved

No Synchronise Option on Android

Mozilla article says go to the three dot option and tap 'Synchronise and save data..' Afraid there's no sign of such an option. Firefox on Android always opens on a priv… (read more)

Mozilla article says go to the three dot option and tap 'Synchronise and save data..' Afraid there's no sign of such an option.

Firefox on Android always opens on a private tab.

Thanks

Asked by sra97 1 week ago

Answered by Paul 1 week ago

  • Locked

Annoying notifications/questions

STOP [redacted] ASKING ME IF I WANT TO MOVE TO SOME APP OR CONTINUE IN THE BROWSER I AM IN THE BROWSER I HAVE CHOSEN TO BE THERE I SHOULDNT HAVE CONFIRM THAT WITH YOU EVE… (read more)

STOP [redacted] ASKING ME IF I WANT TO MOVE TO SOME APP OR CONTINUE IN THE BROWSER I AM IN THE BROWSER I HAVE CHOSEN TO BE THERE I SHOULDNT HAVE CONFIRM THAT WITH YOU EVERY 5[redacted] SECONDS


WHILE WE'RE AT IT, STOP [redacted] ASKING ME IF ILL ALLOW PASTING, I JUST [redacted] TAPPED "PASTE" THAT IS WHAT I MEANT TO DO LESS CONFIRMING NONSENSE LESS WASTE OF MY [redacted] TIME

Asked by Yasi 2 weeks ago

Last reply by Paul 1 week ago

  • Solved

Websites say WebGL not supported by browser

Anything using WebGL in-browser tells me that my browser doesn't support it. https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled … (read more)

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

Asked by Jack 2 weeks ago

Answered by Jack 2 weeks ago

  • Solved

Fx v137+ Search enhancements do not appear.

After I upgraded to v137 and now on v138 I do not have the new search enhancements made to the address bar. Only a new profile will get me the enhancements. I'd rather no… (read more)

After I upgraded to v137 and now on v138 I do not have the new search enhancements made to the address bar. Only a new profile will get me the enhancements. I'd rather not have to create a new profile and add all my changes and add-ons all over again. It's a real PITA. Is there any 'trick' I can try to get the new enhancements?

Asked by streetwolf 2 weeks ago

Answered by streetwolf 2 weeks ago

  • Solved

Enterprice policies not updating eventhough the plist file has changed.

In /Library/Preferences/org.mozilla.firefox.plist: ``` <plist version="1.0"> <dict> <key>EnterprisePoliciesEnabled</key> <true /> &… (read more)

In /Library/Preferences/org.mozilla.firefox.plist:

``` <plist version="1.0"> <dict> <key>EnterprisePoliciesEnabled</key> <true /> <key>ExtensionSettings</key> <dict> <key>cloudmetering@snowsoftware.com</key> <dict> <key>install_url</key> <string>https://raw.githubusercontent.com/SnowSoftware/agent-firefox-extension/refs/heads/main/cloudmetering-v1.2.3.xpi</string> <key>installation_mode</key> <string>force_installed</string> </dict> </dict> </dict> </plist>```

In about:policies: {"cloudmetering@snowsoftware.com":{"installation_mode":"blocked","install_url":"https://raw.githubusercontent.com/SnowSoftware/agent-firefox-extension/refs/heads/main/cloudmetering-v1.2.3.xpi"}}

The plist file did read "blocked" at one point, but it no longer does. Why isn't firefox picking up the new value from the plist file? Restarting/refresing FF has not helped so far.

Asked by Per Malmberg 3 weeks ago

Answered by Per Malmberg 2 weeks ago

  • Solved

Google calendar not showing any colors

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making … (read more)

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making it hard to use. On my other browsers (Brave, Safari, Edge) it works fine . See screen shots below from Firefox, Safari, Brave. I have tried re-booting Firefox, the computer, reverting the Firefox theme back to basics etc., and searching on line for a solution, but I can't find anything. So far all other websites are working OK, except for 1 other that has partially the same problem. If it can't be fixed I'll stop using Firefox, which I otherwise like.

Thanks for any help.

Asked by rb_stern 2 weeks ago

Answered by Mark 2 weeks ago

  • Locked

scam or attack on my phone

I need to have this phone fixed so I don't have people th Through my phone, this is ridiculous, so capcut. And I don't know who else we're fighting through my phone. I j… (read more)

I need to have this phone fixed so I don't have people th Through my phone, this is ridiculous, so capcut. And I don't know who else we're fighting through my phone. I just want to get it cleaned up. And I'm not gonna deal with catcut anymore. It's not worth it. They're not worth it. What's the worst company I've ever gone through anyway, that's.

Asked by lynnb56 2 weeks ago

Last reply by Paul 2 weeks ago

  • Solved

Turn off tab-group

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since … (read more)

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since I'd rather not cut off my fat fingers, is there a way to permanently shut off tab-groups?

Thank you kindly.

Asked by dougocotton 2 weeks ago

Answered by MarkRH 2 weeks ago

  • Solved

I’m having trouble verifying my Mozilla account

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in th… (read more)

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

Asked by Leo 3 weeks ago

Answered by Kiki 3 weeks ago