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  • Archived

iOS App Icon Picker - where?

In the latest update for Firefox for iOS, the release notes mention you can “Personalize your Firefox Icon with a sleek new app icon picker.” I cannot find this anywhere … (read more)

In the latest update for Firefox for iOS, the release notes mention you can “Personalize your Firefox Icon with a sleek new app icon picker.” I cannot find this anywhere in the app settings. Can anyone tell me where this is?

Asked by prmccarron 11 months ago

Last reply by prmccarron 11 months ago

  • Archived

Firefox on LinuxMint Desktop cannot access pages that I have accessed before

I was trying to go to ssa.gov, today, and hit the button to login. When I did that, I got a 400 page saying: Bad Request Your browser sent a request that this server co… (read more)

I was trying to go to ssa.gov, today, and hit the button to login. When I did that, I got a 400 page saying: Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I have done this before, and it worked. To test if it was a problem with the web page or the browser, I did it from another browser (Brave), and it loaded fine. Is Firefox sending a bad request? Is this something you can fix.

I am using Mozilla Firefox for Linux Mint 137.0.1 (64 bit).

Asked by griglack 11 months ago

Last reply by Rauhbautz 5 months ago

  • Archived

Location

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my locatio… (read more)

I have accounts that will not work because they cannot access my location, My computer says all access is allowed, so is there something in Firefox that blocks my location?

Asked by Tommy Pressley 8 months ago

Last reply by TyDraniu 8 months ago

  • Archived

Problem with updating Firefox on Windows 11

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-insta… (read more)

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-install Firefox just to force an update on it, and that worked for a bit. Just today, it decided to update... and led me into ANOTHER update loop, and it's saying that the "install failed" when I check the update history.

Is anybody else experiencing this bug, and is there a way to fix it?

Asked by hebertbrian968 11 months ago

Last reply by hebertbrian968 11 months ago

  • Archived

Can’t see “Manage Site List” for Multi-Account Containers

Hi there, I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t see… (read more)

Hi there,

I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t see a “Manage Site List” option anywhere in the container settings as seen here: https://support.mozilla.org/en-US/kb/containers

Here’s what I’ve tried so far:

   I’ve clicked the Containers icon and selected the gear ⚙️ to edit a container.
   I enabled privacy.userContext.siteAssignments.enabled in about:config and set it to true.
   I restarted Firefox (with session restore on), but still no option appears to view or manage assigned sites.

I’m on Firefox Desktop (Mac), and I’ve confirmed that I’m using the official Multi-Account Containers extension.

Is this a bug, a UI change, or something I’m missing? I’d really prefer not to manually edit the containers.json file if there’s a built-in way to manage these assignments.

Thanks so much for any guidance!

Asked by Jennifer 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

cannot find synchronise and save data setting

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save da… (read more)

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save data setting. It is not apparently visible when you touch the hamburger menu. So where is it hiding? I've never been able to find it?

Asked by ggg 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Firefox 137.0.1 does not display the status bar correctly

Hello there! I recently updated Firefox to 137.0.1. But the update doesn't automatically display the status bar when you hover over the bottom of the page. I had to resiz… (read more)

Hello there! I recently updated Firefox to 137.0.1. But the update doesn't automatically display the status bar when you hover over the bottom of the page. I had to resize Firefox to make it full screen to display the status bar properly. This makes it difficult for me to use Firefox. I'm pretty sure this is due to a version update. This problem occurred after I updated the Firefox browser, during which time my Windows system was not updated. Is there any solution? Or how can I download a previous version of the browser?

Asked by 2190926379 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Solved
  • Archived

Japanese characters do not render under some circumstances

Japanese characters usually do not render. I can reproduce this issue by: going to the Wikipedia page for the katakana Unicode block. going to any YouTube comment with… (read more)

Japanese characters usually do not render.

I can reproduce this issue by:

On YouTube the text renders only if 1.27916663885116563rem <= font-size <= 1.92083328962326036rem. Increasing `gfx.font_rendering.fontconfig.max_generic_substitutions` from 3 to 99 allows some punctuation to render and makes the text take up horizontal space. Further increase of the value to 999 causes the interpunct to render in the Wikipedia page.

Asked by Nathan Mohammadi 10 months ago

Answered by Nathan Mohammadi 6 months ago

  • Archived

text box disappears when typing

On Facebook, or other websites that have a text enter box that appears on the bottom, my keypad covers it and I need to scroll up to see what I've typed in and it Zooms b… (read more)

On Facebook, or other websites that have a text enter box that appears on the bottom, my keypad covers it and I need to scroll up to see what I've typed in and it Zooms back up to cover the text box as soon as I input a key. Whats going on?

Asked by kllyhghtn 11 months ago

Last reply by torchedpaper 9 months ago

  • Solved
  • Archived

I had to have my computer reset and my Windows reloaded. Now Mozilla Firefox is not set up like I had it originally.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names u… (read more)

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

Asked by Mitzee 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Archived

Image display

I use Gmail, and when I receive a newsletter from the local government, Gmail does not display the images in the newsletter. I've set Gmail to display the images (photogr… (read more)

I use Gmail, and when I receive a newsletter from the local government, Gmail does not display the images in the newsletter. I've set Gmail to display the images (photographs), so I'm guessing Firefox must have a setting that is blocking the display?

Asked by tomkintner 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

A complete rehaul of the support section... a statement to the new development team regarding the entire precovid out-of-date support page.

Hey new developement team you might as well remove and redo the entire support section. Tons of features, places we are pointed to-go to, options and whatever else were c… (read more)

Hey new developement team you might as well remove and redo the entire support section. Tons of features, places we are pointed to-go to, options and whatever else were completely removed or moved to entirely different areas before the precovid developers were able to change it themselves upon being let go. Some spots the support points to more advanced features that the browser itself doesn't actually have anymore, because regressing 2015-1998 features somehow saves money? Removing features and functions that are up to 20+ yrs old seems like more work than just leaving them but what do I know... But the information on here is almost 5 yrs old now and desperately needs a complete rehaul. I don't know how many of ya they brought back but might want to play some catch up on one of the most important sections. I see tons of posts everywhere of people giving up and going to Brave or whatever instead because of this alone. Just as with a book, movie, whatever the beginning just as important as the end when it comes to capturing attention and sales..... Regards from every currently overly frustrated user that's also sick of/dealing with Windows (esp Win11) and Googles nonstop bombardment of bs.

Asked by Minion 11 months ago

Last reply by Minion 11 months ago

  • Archived

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned… (read more)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Asked by Slartibartfast 11 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

Site times out, but just on one computer

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p). I've deleted the cookies a… (read more)

My webmail is not loading. https://webmail.everyone.net/#/login It keeps spinning and never loads (so I can see the boxes to put in my u/p).

  • I've deleted the cookies and cache but that doesn't solve the problem.
  • I always keep current with FF updates.
  • The problem is only on my computer. No problem on my husband's computer.
  • No problem in Edge or Chrome.

What next?

Asked by KathrynBassett 11 months ago

Answered by Mutaz Awad 11 months ago

  • Solved
  • Archived

completely blank screen for https://outlook.live.com on 137.0.1 (aarch64) mac os

suddenly my work account at https://outlook.live.com is a completely white screen. access to other instances of this account (Onedrive, filesharing etc) are fine. Email a… (read more)

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

Asked by rob.flint 11 months ago

Answered by Mutaz Awad 11 months ago