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the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (read more)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Asked by rachelcenter 3 months ago

Last reply by jonzn4SUSE 3 months ago

This video file cannot be played.(Error Code: 102630)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie . Context : - I upgraded to the latest version of f… (read more)

This video file cannot be played.(Error Code: 102630). - This is the error i get when i try to play this movie .

Context : - I upgraded to the latest version of firefox and i also connected my dns to nextdns recently. - I use arch linux and firefox on linux. - Previously all the videos on the site were playing nicely but now it has started showing this error. - I have tried many solutions such as :- 1. Clearing cookies, cache,etc and refreshing firefox . 2. Installing media codecs onto my pc using console. 3. Deactivating the dns and disabling hardware acceleration. 4. Restarting my pc but nothing works.

I was wondering if someone has a solution to this.

Asked by Flatroll 2 months ago

Last reply by NoahSUMO 2 months ago

Autorefesh Pages

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a pa… (read more)

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a page refresh every time it is brought back to the foreground from the background. And all the data already entered is lost! This is a fairly well-known problem with FF on Android! Chromium manages this better and leaves the memory management to Android. Why can't FF do that? Why can't I switch off this feature? I can't edit any relevant websites with the FF. I have to use Chrome for that! Hooray!

Asked by me267 3 months ago

Last reply by NoahSUMO 3 months ago

2 accounts logged on

I notice two account logged into my Mozilla account one is - Firefox mobile 130 - android 14 And the other is - Firefox on Samsung SMA146W They both saw a few seconds bu… (read more)

I notice two account logged into my Mozilla account one is - Firefox mobile 130 - android 14 And the other is - Firefox on Samsung SMA146W

They both saw a few seconds but in the activity section I see a login time different of 1-2 minutes

I've been having problems with my mac regarding authorized access but i can't pinpoint it. Another example is my wifi network app will show my phone connecting to it with it being present multiple times. Like my phones will be listed 2 or 3 times as online.

I'm so confused. Any help would be appreciated

Asked by rootgrooty 2 months ago

Last reply by Khalid 2 months ago

Could we add an auto-close tab option for Android?

Just as the title goes. I've been using Mozilla Firefox on desktop since 2005. The best hands down browser ever. I started using Firefox on android back in 2019. I stil… (read more)

Just as the title goes. I've been using Mozilla Firefox on desktop since 2005. The best hands down browser ever. I started using Firefox on android back in 2019.

I still love the android version, but my only problem with it is tabs. They stay open constantly. In the desktop application you close out and all the tabs close. In the android version I swipe up and there still there next time I load in. I don't like this at all. Unless I quit out of Firefox from the submenu, the tabs will stay open indefinitely.

I was hoping Mozilla could add an option to auto close tabs in 6 hours or something like that. Or close out tabs when I swipe up in android.

I have moved about 20 friends and family to Firefox and it's always going to be Firefox from now on. You guys rock!

Asked by Michael Rodriguez 2 months ago

Last reply by Khalid 2 months ago

Why won't follow system dark mode settings.

Since I have been using Firefox Android from S7 Edge to this S23+ it will not follow system settings for dark mode. If I set it to light mode it's always in light mode. i… (read more)

Since I have been using Firefox Android from S7 Edge to this S23+ it will not follow system settings for dark mode. If I set it to light mode it's always in light mode. if I set it to dark mode it stays in dark mode, no matter what the system setting.

Asked by Ezrway 3 months ago

Last reply by Khalid 2 months ago

Zoom controls unavailable

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and … (read more)

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

Asked by june 2 months ago

Last reply by jonzn4SUSE 2 months ago

AD Blocker Messge but not using any

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extension… (read more)

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extensions that could possibly be responsible block tracking but do not say they block ad's. However, all I have to do is close the message box and all seems to work properly. So I'm just curious what might be causing this message to pop up

Asked by vajaensch 2 months ago

Last reply by cor-el 2 months ago

translate button

Hello, In the next update, can you allow us to put the translation button next to the tabs button in the search bar? And if I press it, it will translate directly? It wou… (read more)

Hello, In the next update, can you allow us to put the translation button next to the tabs button in the search bar? And if I press it, it will translate directly? It would be great if there was a translation button like the screenshot in Kiwi browser.

Asked by Thor 2 months ago

Last reply by Khalid 2 months ago

I can't watch any videos on pw.live on linux.

So, There's this website called pw.live and I use it for study purposes. And I've recently switched to linux and installed firefox. But that website loads but any videos… (read more)

So, There's this website called pw.live and I use it for study purposes. And I've recently switched to linux and installed firefox. But that website loads but any videos or live streams don't. Even though it works perfectly fine on Windows version of firefox.

I tried to search about this and it may be because the content is DRM protected. I'm just speculating though it may be broken for some very different reason. I also looked into solutions to fix DRM related issues. And found some solutions but the plugin Widevine Content Decryption Module provided by Google Inc. just doesn't exist in the plugins tab. There is only "OpenH264 Video Codec" there. And I think that might be the problem.

Thanks in advance.

Asked by prateek varshney 2 months ago

Last reply by jonzn4SUSE 2 months ago

I believe I've been hacked or something.

Im being denied in a bunch of apps. They are saying that i may not be private anymore. I have a screenshot of what PayPal sent me if that would help. I had to reset my pa… (read more)

Im being denied in a bunch of apps. They are saying that i may not be private anymore. I have a screenshot of what PayPal sent me if that would help. I had to reset my password 4 times and uninstall and reinstall 5 times and I still got a notification stating I had not internet connection. I called my carrier and they ran a scan or something on my phone and said my connection was good. So the tech guy went to settings and reset my entire device. It worked for a second but the something started happening again. So paypal sent me what notifications they keep receiving when i try to access my account. I have the screenshot if you want it.

Asked by Michele Sheffler 2 months ago

Last reply by Khalid 2 months ago

Error message on Yahoo comment sections

I updated Firefox yesterday and today I cannot access any comment sections on stories (Yahoo). I have re-booted my computer and cleared my cache. I looked at my privacy… (read more)

I updated Firefox yesterday and today I cannot access any comment sections on stories (Yahoo). I have re-booted my computer and cleared my cache. I looked at my privacy and security section of Firefox, but couldn't see anything that might affect this. In the past, I sometimes have to re-load the page to access the comments, but that is not working either. Here is the message that shows up: Oops, something went wrong :( We detected some connectivity issues therefore we’re unable to load the Conversation

Comments were working fine before the Firefox update.

Any suggestions?

Asked by betzarini 2 months ago

Last reply by NoahSUMO 2 months ago

Microsoft is blocking access to my computer

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a n… (read more)

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

Asked by Bruce Swanson 2 months ago

Last reply by Khalid 2 months ago

Many Firefox Processes take up too much RAM

Hello, I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and rese… (read more)

Hello,

I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and researched a few times but it didn't help.

Because of performance issues I checked my Task-manager and realized that RAM (and sometimes CPU but RAM ist my main focus) are being used extensively through Firefox: - a lot of Firefox-processes are open - this stays the case when I restart - also if just 1 tab open Now from my research I know I'm not the only one and it's supposed to be normal to some extend. But right now I've got 13 processes open! They are all under C:\Program Files\Mozilla Firefox\firefox.exe Then they are quiet similar: - Contentproc... Channel=xxxx (--> 4 numbers that vary ) - child ID x (--> 1 or 2 number that varys) OR ParentbuildID xxx (a lot of numbers that vary) (From now on I stop putting xxxes for numbers, but there still are numbers everywhere) - then some say IsforBrowser others SandBoxingKind others nothing here - Then they seem to all have prefshandle , prefmaphandle, prefslen, prefmapsixe - Then it varys again: --> For example one process which currently uses 500mb on it's own then says: jsInitHandle, jsInitLen, parentBuildID, win32kLockedDown -appDir.. C:\Program Files\Mozilla Firefox\browser, (then signs and numbers and later) gecko-crash-server-pipe

Please help.

They can't all be okay and necessary, can they? How can I recognize which Processes have which reason? Maybe some extensions are the problem? Maybe some processes are old and can be closed/erased? Anything to do with preferences on homepages or passwords? And if so, which is which? No preference is worth so much RAM to me ^^ But I don't wan't to erase everything on every homepage for nothing or very little mb either ;-)

Oh, yeah so some of those processes use only between 1 and 10 MB, others mostly around 40 MB (10-100 MB) but some of them (right now 3) use between 220 and 470 MB. Right now this sums up to more then 1GB, my only open tab is this Support Tab. It becomes a lot more while using Firefox.

Thanks in Advance.

Asked by mila.matthiessen 2 months ago

Last reply by TyDraniu 2 months ago

Option "Open with" is grayed out on the download dialog

Hello, After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture). If I go on the settings and tell… (read more)

Hello,

After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture).

If I go on the settings and tell the browser to not ask and open directly the file, it opens without any problem... (actually it shows an advertisement saying it is an executable file, but when I dismiss it, it opens)

Here are my system setup: Nom: Firefox Version: 130.0.1 Identifiant de compilation: 20240913135723 ID de distribution: mozilla-deb Canal de mise à jour: release Agent utilisateur: Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0 Système d’exploitation: Linux 6.1.0-25-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.106-3 (2024-08-26) Thème du système d’exploitation: Breeze / Adwaita Binaire de l’application: /usr/lib/firefox/firefox-bin

Does anybody else is having this issue? Any ideas on how can I fix it?

Thanks in advance for all your help,

Best regards, Marc

EDIT: I just tested the behavior on the "base" Firefox-ESR, and it works as expected, as you can see on the 2nd attached file, esr.png... Version: 28.2.0esr Identifiant de compilation: 20240826114743 ID de distribution: mozilla-deb Canal de mise à jour: esr

Asked by mdii 2 months ago

Last reply by jonzn4SUSE 2 months ago

Sites with logins not working/freezing on login page?

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of website… (read more)

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of websites that are crucial to my operations. Like Elementor.com. when I need to connect to my account, I enter my username and password and it just stays frozen on the login screen. If I go the Edge, it works just fine, but FF keeps hanging on websites????

Asked by Doug Sooley 3 months ago

Last reply by cor-el 2 months ago

Firefox and Tabs are crashing constantly

Hello, I checked my RAM and has no problems, but my Firefox crashes every time, with every tab. Crash IDs: bp-28f2f2ee-3406-4f62-b19f-87c040240905 bp-b90baa07-ab2d-447b-… (read more)

Hello, I checked my RAM and has no problems, but my Firefox crashes every time, with every tab.

Crash IDs: bp-28f2f2ee-3406-4f62-b19f-87c040240905 bp-b90baa07-ab2d-447b-8031-d0a8727cfe84 bp-82bd73ea-41bf-4749-b734-12dac0240905 bp-d0f62122-a2cb-49fd-828e-b5fea0240828

Can anybody help me? Thanks :)

Asked by daniel336 3 months ago

Last reply by cor-el 3 months ago