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  • Archived

Removal of Username and Password of a non-Mozilla Company Website

When I open up a website of a non-Mozilla Company Website using your Fire Fox browser----your "system" automatically loads my Login information--- my User Name and Passwo… (read more)

When I open up a website of a non-Mozilla Company Website using your Fire Fox browser----your "system" automatically loads my Login information--- my User Name and Password. What action can take be taken so your "system" doesn't do that?

Asked by xquz 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

secure connection failed

i received a secure connection failed message when trying to load one of my favorite sites You say to contact the site about the message, but there is no way to bypass th… (read more)

i received a secure connection failed message when trying to load one of my favorite sites You say to contact the site about the message, but there is no way to bypass the message to contact them This logic defies all description I share no personal info with this site, its just reading material How can I get to this site?

Asked by Gerald Siss 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

User.js file does not apply

I've installed firefox with pacman on Linux, and I installed arkenfox. It did not work, I tried other user.js', none worked. I've also tried wiping my entire firefox root… (read more)

I've installed firefox with pacman on Linux, and I installed arkenfox. It did not work, I tried other user.js', none worked. I've also tried wiping my entire firefox root folder, then using arkenfox, but did not work.

Asked by deateaterOG 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Ctrl-Enter in Address Bar

Long ago I developed muscle memory to type in the main part of a website domain and complete it with Ctrl-Enter in the address bar. That supposedly adds the www. prefix a… (read more)

Long ago I developed muscle memory to type in the main part of a website domain and complete it with Ctrl-Enter in the address bar.

That supposedly adds the www. prefix at the beginning and .com at the end.

Works great except that it seems to append "http:// to the beginning. That often results in a warning that I'm trying to go to an insecure domain.

How can I modify this behavior to append "httpS://" to the beginning to avoid all of these warnings?

Asked by BillTreloar 1 year ago

Last reply by BillTreloar 1 year ago

  • Archived

Home page web search bar in the middle of the screen

Please look into fixing this problem. What is the purpose of the web search bar in the middle of the screen if it cannot be used? There is a setting that allows it to be … (read more)

Please look into fixing this problem. What is the purpose of the web search bar in the middle of the screen if it cannot be used? There is a setting that allows it to be there but nothing that can make it a default search bar. The address/search bar up top is always the default no matter what I've tried. It's nerve wracking to see something there you can't use. If there is something I can do to fix this please let me know.

Asked by mansfieldsp 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox freezing

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting t… (read more)

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Asked by Proto Plasma 1 year ago

Answered by Proto Plasma 1 year ago

  • Archived

Downloading files

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed… (read more)

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed. Now cannot download anything

Asked by marcelnbp 1 year ago

Last reply by marcelnbp 1 year ago

  • Archived

Search results do not display

Firefox Version 129.0.1 64 bit Windows 11. When I am in a New Tab, and I do a search (Google is my search engine) the results do not display. I type in search words, I … (read more)

Firefox Version 129.0.1 64 bit Windows 11. When I am in a New Tab, and I do a search (Google is my search engine) the results do not display. I type in search words, I hit Enter, and the screen does a very quick blip, and then nothing. This is very frustrating. I have wasted too much time trying to figure it out. It does not do it all the time, but most of the time. This started with the latest Firefox update. Is this a Settings issue?

Asked by jljordy 1 year ago

Last reply by Standard8 1 year ago

  • Archived

Firefox blocking sites I try to open from links in emails

Firefox is refusing to open sites I am trying to access from links in my protonmail email account. It is giving me a message saying the sites are potential threats. "pdpw… (read more)

Firefox is refusing to open sites I am trying to access from links in my protonmail email account. It is giving me a message saying the sites are potential threats. "pdpwbj.clicks.mlsend.com" is what it tells me is the problem.

This is something I do everyday without issue. It isn't limited to one source of emails/websites - it is all of them.

I have cleared cache and history already. Help please as I need to access these websites for my work and having to go to all the individual websites and then to search for the linked content is taking a lot of time I don't normally use because I can just load using the links.

Thank you

Asked by lmhh1 1 year ago

Last reply by ccrider77 1 year ago

  • Archived

how do I stop videos from repeating?

How do I either stop videos from autoplaying or auto repeating? Either one would be a blessing but I've searched and cannot find an effective way to do it. Blocking in F… (read more)

How do I either stop videos from autoplaying or auto repeating? Either one would be a blessing but I've searched and cannot find an effective way to do it. Blocking in Firefox is not effective. Mostly it seems in facebook, but I believe it repeats all the time on all sites.

Asked by Tim 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Syncing Across Devices Not Working

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unabl… (read more)

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unable to view my "Tabs from Other Devices" - It will show me tabs from days ago. I've tried manually syncing on both devices but nothing happens.

The only thing that seems to work is if I log out of my Mozilla on my cell phone and log back in but then it will stop syncing again.

If something else isn't syncing, I honestly don't notice because I don't use anything else much.

Asked by Kairou Watoshimi 1 year ago

Last reply by Kairou Watoshimi 1 year ago

  • Solved
  • Archived

bookmark menu

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back… (read more)

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Asked by debi7755 1 year ago

Answered by debi7755 1 year ago

  • Solved
  • Archived

Copy Firefox profile to another PC

I have Firefox 129.0 64 bit on 2 laptops, Laptop2023 and Laptop2024. I would like Laptop2024 to match Laptop2023. If possible, would like to copy the Profile, or at lea… (read more)

I have Firefox 129.0 64 bit on 2 laptops, Laptop2023 and Laptop2024. I would like Laptop2024 to match Laptop2023. If possible, would like to copy the Profile, or at least the Bookmarks. The web articles direct me to Help options which do not exist. I do not want to reset anything on the sending laptop.

I have instructions on how to copy bookmarks from years ago, but Firefox has changed so much that they no longer work. How to I copy with the current Firefox version? If possible, email bjedrick@verizon.net.

Asked by Barry Jedrick 1 year ago

Answered by TechHorse 1 year ago

  • Solved
  • Archived

app data

Dear Mozilla Team, I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Andro… (read more)

Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your attention

Asked by Mohammad Shaklain 1 year ago

Answered by Mohammad Shaklain 1 year ago

  • Archived

floating transparent block

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking … (read more)

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking Points Memo, and this morning Kanopy and the Zojirushi website. It often covers functions like login and search. I can *see* the buttons, but I can't click them through the transparent panel.

Asked by lxscheff 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't Watch Videos on Crunchyroll

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or… (read more)

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

Asked by Julian “jpakdel” P 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
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  • Archived

Firefox get white screen

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, T… (read more)

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Asked by Sincelotti47 1 year ago

Answered by sider 1 year ago

  • Archived

Current Firefox browser TOO OLD?

Hi, I went to my local streaming platform Videoland (It's like netflix, a paid platform to watch series) And it's telling me the video can't play because my browser versi… (read more)

Hi,

I went to my local streaming platform Videoland (It's like netflix, a paid platform to watch series) And it's telling me the video can't play because my browser version is too old and I need to update it.

Of course, I checked and, well... my firefox is up to date. What could be the problem?

Thanks!

Asked by helga.vandijk 1 year ago

Last reply by cor-el 1 year ago