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foxfilter support on Android firefox

I was using foxfilter extension on spin browser in android and spin uses Firefox at it's core . The extension used to work well until some point in the past and suddenly … (read more)

I was using foxfilter extension on spin browser in android and spin uses Firefox at it's core . The extension used to work well until some point in the past and suddenly it stopped working . I reached out to foxfilter support and they told Firefox stopped supporting some extensions on Android and thus the issue . Is there anyway you could start supporting foxfilter on firefox Android or can i use an olderversion of firefox on Android to get foxfilter working . If so could you guide me how to get that version installed ?

Asked by niel1059 4 weeks ago

Last reply by TyDraniu 4 weeks ago

  • Solved

DNS over HTTPS is undermining my family DNS filter. Can I password protect the DNS settings or other solution?

Hello all, I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via D… (read more)

Hello all,

I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via DNS filtering. Currently the only solution that has worked is to use a different browser (the Spin browser, for whoever is interested). I have Firefox blocked using the Android family link feature (and they can't install new apps without permission). Personally, I would love to move everyone back to Firefox, but I can't find a way to do it safely. Is there a way to effectively disable DNS-over-HTTPS such that it can't be changed (kids are pretty quick at figuring out that they can just go to the settings and figuring out that they can turn the feautre back on). A parental control feature would be ideal, so I can just set the DNS-over-HTTPS to use the family DNS filter in a way they can't turn it off. Does anyone have an helpful solution, or is Firefox dead for family protection?

Respectfully, Andrew

Asked by Andrew Davis 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Mozilla Firefox account

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited… (read more)

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited] @zanzarra.com - this primary email, [edited] @gmail.com - this second email.

Please change primary email to [edited] @gmail.com . I used account to brouser data (Bookmarks, history). Thanks.

Asked by Nikola Losew 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Profile lock prevents launch on workstations with shared remote home

I am using Firefox in a Linux environment with multiple workstations, where I may be logged into more than one workstation at once. The workstations have an auto-mounted … (read more)

I am using Firefox in a Linux environment with multiple workstations, where I may be logged into more than one workstation at once. The workstations have an auto-mounted home file system such that my home directory (including my Firefox profile directory) are shared.

Because of this, when I try to launch Firefox on a second workstation, I get an error saying "Firefox is already running but is not responding". I have read the support articles about this issue, and other community support threads, but none of them address this use case.

I wish to use the same profile, so that I still have all my bookmarks and such, and have them continue to stay up-to-date. How can I do so in this environment?

Asked by tmorris4 5 months ago

Answered by cor-el 5 months ago

  • Solved

Updating Firefox failed

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the ti… (read more)

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

Asked by 小白龙1313 5 months ago

Answered by 小白龙1313 5 months ago

  • Solved
  • Archived

I have a problem about typing Korean.

Hi, I have a problem and I can't find any solution. I am Linux Mint Cinnamon user, When I type Korean in the Firefox Browser, type Korean word and type 'spacebar', blank… (read more)

Hi, I have a problem and I can't find any solution.

I am Linux Mint Cinnamon user, When I type Korean in the Firefox Browser, type Korean word and type 'spacebar', blank is made before the last character.

For example, like this. '안녕하세 요', '반갑습니 다', '오늘 은뭐하세?요 ' like 'firefo x', 'googl e' How can I solve this problem?

Asked by baktanjokki 10 months ago

Answered by Paul 10 months ago

  • Solved
  • Archived

No Audio on firefox browser only

Audio on my PC works except on the firefox browser. The browser is not muted, I've checked the volume mixer, i've reinstalled firefox, but nothing seems to work. This jus… (read more)

Audio on my PC works except on the firefox browser. The browser is not muted, I've checked the volume mixer, i've reinstalled firefox, but nothing seems to work. This just started occurring a couple days ago. When I restart the pc, i will get audio from firefox for a couple seconds then audio stops.

Asked by justin.c 11 months ago

Answered by justin.c 11 months ago

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Printing in color even though color mode is set to Black & White

I believe this issue started today. When I print using the Firefox dialog box, all of the printed pages are in color even though the color mode is set to Black and White… (read more)

I believe this issue started today. When I print using the Firefox dialog box, all of the printed pages are in color even though the color mode is set to Black and White. I have not changed any of my printer setting and have been using the same printer for many years. The printer is an HP Officejet Pro 8600. I have Firefox version 116.0.3 which was just updated today to that version. When I use another browser (Google Chrome) the pages are printed in Black & Whte. Therefore this appears to be a Firefox issue. I am using Windows 10 64 bit. How can this problem be corrected so that the pages will print in Black & White when I use the Firefox diaglog box? Thanks.

Asked by pageme2 11 months ago

Last reply by Erik Schreuder 6 months ago

  • Archived

Window with 50+ tabs disappeared from history (again) and I cant restore the session

Last October my sessions were gone after a Firefox Update. I asked for help here: https://support.mozilla.org/sv/questions/1394685 and eventually got kind help from @cor-… (read more)

Last October my sessions were gone after a Firefox Update. I asked for help here: https://support.mozilla.org/sv/questions/1394685 and eventually got kind help from @cor-el (that unfortunately wasn't skilled enough to understand) and from @RayGibson57. But by then, my life was in a flurry and I didn't have time to try the advice. And so, after a while I had, with some effort, gathered many of the old tabs back again, and built up new sessions.

This Monday I was trying to internet while having high fever (something people should never do :o ). I left three blank windows open when I shut down the computer, and next morning those three were the only ones Firefox wanted to remember.

(I still find this change frustrating, bordering on infuriating: what happened to "Choose how many old sessions you want Firefox to remember", I think the maximum was ten?)

Now the fevers left and I went to those answers to try. That Q/A was archived though, so I'm starting again here, from as far as I got following King Rays instructions. They were:

  1. Open the application menu (3 horizontal lines) next to the address bar.
  2. Click on Help -> More troubleshooting information.
  3. With that page open, find Profile Folder and click on Open Folder. That's how you get to the folder with backup files in it.
  4. Set computer up to see all the extensions & system files. By default, the extensions don't show up (.jsonlz4 is an extension).
  5. I found an older file in that sessionstore-backups folder and copied it one level back to the main profile folder.
  6. Renamed the sessionstore.jsonlz4 to sessionstore.jsonlz4.old and the file I copied, I renamed to sessionstore.jsonlz4.
  7. Opened Firefox and that missing window was in the history so I could open it.
  8. Don't make any typos here, because Firefox won't find the files it needs to open.

I got as far as finding the Profile folder and the sessionstore-backups folder.

But I cant find any jsonlz4 file called "sessionstore". Only a "sessionsCheckpoints" and that one is a json file, and the date modified is today.

See screenshots please!

Can anyone talk me trough this like Im a grandmother from Sweden with extremely limited coding & tech skills (which is what I am)?

Asked by annaxt 11 months ago

Last reply by Kẏra 6 months ago

  • Archived

Entering Fullscreen Minimizes App

Whenever I enter fullscreen mode, the entire app minimizes itself and starts playing audio in the background. I have to reopen the app and reenter fullscreen in order to … (read more)

Whenever I enter fullscreen mode, the entire app minimizes itself and starts playing audio in the background. I have to reopen the app and reenter fullscreen in order to actually use fullscreen and it is extremely frustrating. Is there anything I can do to fix this?

Asked by megamaz 11 months ago

Last reply by A Bcdefgh 6 months ago

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Firefox crashes whenever downloading or uploading is tried

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Re… (read more)

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Report IDs for some of the submitted crash reports:

bp-14ac8a97-77af-46c6-a59b-4f5c30231220 bp-b73b7d46-fbb3-48b7-8298-358db0231220 bp-fe6b5110-282a-428f-b539-a61780231220 bp-c43a750b-6802-4869-9461-c8e9f0231220 bp-2f901767-5dc1-4858-b182-7583f0231220 bp-d6310f4d-ec03-40c7-bae4-0df550231220 bp-e4816ab9-cc8c-4f63-ad87-26f2d0231220 bp-8abda867-a0ee-48fe-9d1e-9d64b0231220 bp-827ddfcf-4352-4f2c-82c4-7e01c0231220 bp-2c16b203-21ca-42e2-b91c-96bbd0231220 bp-e54bcd31-2532-44a8-845c-5a4120231220 bp-15e37b7e-749a-45f5-a9e0-a7c810231220 bp-7204c927-ec96-4318-a298-c7b1f0231220

Asked by ymaan 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Solved
  • Archived

Support for transparent images when copy-and-pasting

hello! i'm looking for a way to adjust the settings, if there are any, to copy and paste PNG images with firefox and keep their transparency intact -- rather than the sol… (read more)

hello! i'm looking for a way to adjust the settings, if there are any, to copy and paste PNG images with firefox and keep their transparency intact -- rather than the solid black it has now. as i understand it there's been similar issues as of 8 months ago, but i'm unsure if anything else has changed in that time.

i'm not a full-on graphic designer or anything but i do use this fairly often as an artist to look at references and such, and as someone who's recently switched to firefox from chrome (which does support this feature) i'd like to know if it's as easy as clicking something in a menu or if that's not an option altogether. thank you in advance to anyone willing to help!

Asked by rag 11 months ago

Answered by Medhasree Suram 11 months ago

  • Solved
  • Archived

firefox hangs when searching on google or connecting to websites.

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to website… (read more)

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

Asked by coreyhooe 10 months ago

Answered by coreyhooe 10 months ago

  • Archived

my emails and gmails hav msmrosia 240o move out of [address] now I'm back at [address] that's where I'm located at now

I need you always help cuz everybody's still in my emails and gmails and accessing my software T-Mobile MetroPCS that's why I got the phone numbers to start with area cod… (read more)

I need you always help cuz everybody's still in my emails and gmails and accessing my software T-Mobile MetroPCS that's why I got the phone numbers to start with area code [telephone number] area code [telephone number] have been stolen for me with the [email address] and [email address] what happened for me and having nothing but people been hacking my accounts I can everything about me how can everything I got stealing everything I got it's my software it's over 21 years old Google's going to confirm I own cloud everybody wants it nobody wants to pay up I got confirmation I can take my software from anybody I want to somebody needs to contact me area code [telephone number] and [telephone number] and [telephone number] I don't let everybody know I'm getting ready to put this out local news and everybody's going to find out I ain't playing games people is going to stop taking from me sincerely Manuel Jackson Williams Jr

Asked by williamsjrmanuelj14 6 months ago

Last reply by Paul 6 months ago

  • Archived

Video DownloadHelper extension and Linux

Until recently, this extension had worked well on YouTube, where downloading videos has usually worked for years without an issue. However over the past month or so, whe… (read more)

Until recently, this extension had worked well on YouTube, where downloading videos has usually worked for years without an issue.

However over the past month or so, when using the Linux system, it's become impossible to download any video from YouTube, without an error popping up after a couple of seconds.This occurs whatever choice of aspect for a video is available, be it in mp4 or mkv format. I should emphasize that this issue only seems to occur on YouTube. Other unrelated sites that host video-sharing still work with Linux.

In Windows 10, Video DownloadHelper with YouTube still seems to be working as normal. So any ideas why I can no longer use this extension with Linux and YouTube?

Regards,

Asked by bendipa 11 months ago

Last reply by zeroknight 7 months ago

  • Archived

problems after cleared cookies & cached

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and wh… (read more)

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and when I clicked on precipitation it didn't work. I clicked on a One Tab link to youtube and it opened youtube home page, not the specific link with all my history and feed lost. And some youtube videos would not play. I tried to open my Outlook email from one tab, but I just got outlook and had to re-sign in. And then I could not open an email. I had to switch to chrome to open the email. I tried to use trouble shoot safe mode. I was able to play a youtube video, but my extensions were then unavailable in safe mode, so no one tab. I am 75 and not very computer proficient, and I am afraid I will make things worse because I cannot predict the outcome of the steps offered. Mozilla/Firefox updates automatically, so I have the latest version of that and I have macOS Catilina version 10.15.5 Is there anyway to undo this mess? I need help at the most basic possible level. Can the clear cookies & cache be undone? Is my youtube history & feed able to be restored some how? Help please!!!

Asked by corinnesmom 11 months ago

Last reply by gaylordbales624 7 months ago