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Can't log in to Yahoo on FF anymore (esr)

I haven't been able to log in to Yahoo on FF esr for 2 weeks. I never had issues before and I can still log in with other browsers on the same device (windows computer). … (read more)

I haven't been able to log in to Yahoo on FF esr for 2 weeks. I never had issues before and I can still log in with other browsers on the same device (windows computer).

Until today I was able to get a verification code sent to my email (which I accessed by logging in with another browser and inputting it into Yahoo on FF) but that stopped working.

I tried FF in troubleshoot mode & private browsing window, I've always had FF set to clear cookies/cache on closing EXCEPT Yahoo but I also tried deleting the Yahoo cookies and it made no difference, my email on FF settings has ALWAYS been set to Yahoo. I made absolutely no changes to any settings before it stopped recognizing FF.

I can't contact Yahoo because my 30-year-old email is a free account.

Why is Yahoo no longer recognizing FF (esr)? Is this to do with the most recent update?? I don't know if this is a Yahoo issue or a FF issue (but obviously there's something about FF Yahoo doesn't like). I don't know if this is affecting anyone else but it's REALLY frustrating because now I have to open a second browser just to check my email.

Thanks.

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     "sequentialityPerc": 24.4,
     "entity": "sqlite_stat1",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_metadata",
     "count": 0
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_metadata_search_queries",
     "count": 0
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "sqlite_autoindex_moz_places_metadata_search_queries_1",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_previews_tombstones",
     "count": 0
   },
   {
     "efficiencyPerc": 79.1,
     "pages": 7,
     "sizeBytes": 229376,
     "sizePerc": 2.1,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_url_hashindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 83,
     "pages": 12,
     "sizeBytes": 393216,
     "sizePerc": 3.6,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_hostindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 64.6,
     "pages": 5,
     "sizeBytes": 163840,
     "sizePerc": 1.5,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_visitcount",
     "count": "-"
   },
   {
     "efficiencyPerc": 66.3,
     "pages": 5,
     "sizeBytes": 163840,
     "sizePerc": 1.5,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_frecencyindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 64.7,
     "pages": 5,
     "sizeBytes": 163840,
     "sizePerc": 1.5,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_lastvisitdateindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 78.4,
     "pages": 10,
     "sizeBytes": 327680,
     "sizePerc": 3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_guid_uniqueindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 65.5,
     "pages": 6,
     "sizeBytes": 196608,
     "sizePerc": 1.8,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_originidindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 2.6,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_historyvisits_placedateindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 1.1,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_historyvisits_fromindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 2,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_historyvisits_dateindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 77.5,
     "pages": 7,
     "sizeBytes": 229376,
     "sizePerc": 2.1,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_itemindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 72.8,
     "pages": 8,
     "sizeBytes": 262144,
     "sizePerc": 2.4,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_parentindex",
     "count": "-"
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     "efficiencyPerc": 77.1,
     "pages": 12,
     "sizeBytes": 393216,
     "sizePerc": 3.6,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_itemlastmodifiedindex",
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   {
     "efficiencyPerc": 77.8,
     "pages": 10,
     "sizeBytes": 327680,
     "sizePerc": 3,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_dateaddedindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 88.5,
     "pages": 11,
     "sizeBytes": 360448,
     "sizePerc": 3.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_bookmarks_guid_uniqueindex",
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     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_keywords_placepostdata_uniqueindex",
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   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_annos_placeattributeindex",
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   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_items_annos_itemattributeindex",
     "count": "-"
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   {
     "efficiencyPerc": 0,
     "pages": 1,
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     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_metadata_placecreated_uniqueindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 0,
     "pages": 1,
     "sizeBytes": 32768,
     "sizePerc": 0.3,
     "sequentialityPerc": 24.4,
     "entity": "moz_places_metadata_referrerindex",
     "count": "-"
   },
   {
     "efficiencyPerc": 64.6,
     "pages": 5,
     "sizeBytes": 163840,
     "sizePerc": 1.5,
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     "entity": "moz_places_altfrecencyindex",
     "count": "-"
   }
 ]

}

Asked by M 1 week ago

Answered by M 6 days ago

  • Solved

Unable to see "View all memories" on One Drive

Hi Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore. I am subscribed to One Drive. Every few days I get an email from O… (read more)

Hi

Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore.

I am subscribed to One Drive. Every few days I get an email from One Drive with the past memories from the day of the email. I will open the emails and click on "View all memories" then it would take me to the One Drive and I would be able to see those pictures individually. For a few days now I have not been able to do this on Firefox anymore. The website goes to gray like it is trying to download the pictures but it gets stuck there.

This is happening both on my desktop with Windows 7 and my laptop with Window 11. Everything works in the Microsoft Edge browser. I can see all the images individually from that day.

I have communicated this problem to Microsoft One Drive and it seems to be a browser problem. Is there any way that this problem can be solved in the Firefox browser?

I would appreciate your help, Amy

Asked by Amylogamy 2 months ago

Answered by Denys 2 weeks ago

  • Solved

How do I diagnose a reproducible tab crash?

Just over a week ago, I found that a particular page transition always crashed by browser tab (i.e. a reproducible crash). This occurred on the Quora.com website when vis… (read more)

Just over a week ago, I found that a particular page transition always crashed by browser tab (i.e. a reproducible crash). This occurred on the Quora.com website when visiting the 'Questions' tab for any Quora Space. I am not aware of anything special associated with this operation, and it works OK in Chrome. There may be other cases -- outside of that particular website -- but that is the one most affecting me at the moment.

There are no associated Windows events logged. I checked about:crashes and the Crash Report folder but i cannot find any readable details.

If I refresh the page then the transition occurs without problem.

I would like to find the cause myself because I am on an Windows 7 64-bit ESR version, although I do not believe this is an ESR issue as it was working fine a couple of weeks ago. it is just that I cannot find any logged information on the cause.

Asked by ACProctor 1 month ago

Answered by ACProctor 1 month ago

  • Solved

pull down bookmarks glitched after rebuilt system

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been mov… (read more)

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been moved to the bottom of all my other bookmarks in a new 'Other Bookmarks' folder. How do I get the contents back in the 'Other bookmarks' (just below 'Bookmarks toolbar'). P.S. I have a backed up 'bookmarks-2025-08-30.json' as well as a ' bookmarks-2025-08-30.html' available, if that would help. Regards and Best, NP_145

Asked by np_145 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved
  • Archived

All of my addons are disabled and won't re-enable!

All of my addons are disabled and won't re-enable! They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.… (read more)

All of my addons are disabled and won't re-enable!

They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.jpg

If I try to install an addon from the recommended extensions settings (for example "return youtube dislike ") I get a message bubble stating "The Addon downloaded from this site could not be installed because it appears to be corrupt. {OK!}" See attachment clipboard01.jpg

The message above about addons appearing to be corrupt happens if I go to any of my current addon pages and try to redownload them.

Asked by Greg Stanford 8 months ago

Answered by Greg Stanford 8 months ago

  • Solved
  • Archived

sessionstore file

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply I have similar issue. Have file that has all the ta… (read more)

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply

I have similar issue. Have file that has all the tab history, but can't get Firefox to recognize or use it. The scrounger pulls up everything so the file is good it seems.

Why can't, or how do we get Firefox to use it?

Thank you

Asked by cleejoy 1 year ago

Answered by cleejoy 10 months ago

  • Solved
  • Archived

Firefox 115.0.2 (64-Bit) on Windows 7

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from … (read more)

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from public]

Asked by klaus178 2 years ago

Answered by klaus178 2 years ago

  • Solved
  • Archived

error message-The page isn’t redirecting properly

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a co… (read more)

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies. This is a persistent problem happening every few days. I have sent messages before to PBS and Firefox with no response. I have cleared cookies and added PBS to Firefox as a site to always accept cookies. I can access the site using Chrome but I would prefer Firefox. Is there anything that can be done?

Asked by llcwml 2 years ago

Answered by llcwml 2 years ago

  • Solved
  • Archived

spell check feature

I realize Facebook doesn't have a spell check feature,but is there a way my browser, Firefox, which I already have spell check enabled can somehow spell check Facebook wh… (read more)

I realize Facebook doesn't have a spell check feature,but is there a way my browser, Firefox, which I already have spell check enabled can somehow spell check Facebook when I chat? Can someone help? Thank you.

Asked by sciencemagic 1 year ago

Answered by bodybreak 1 year ago

  • Solved
  • Archived

LastPass is now disabled with every Firefox restart

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can g… (read more)

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

Asked by RobertL39 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (read more)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Asked by Wylbur 2 years ago

Answered by Wylbur 2 years ago

  • Solved
  • Archived

No confirmation email for Firefox Sync received

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.co… (read more)

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.com to your contacts to ensure a smooth delivery." However, I do not get the email with the confirmation code.

My email address has this format j@xxxxx.org

Asked by Jan 2 years ago

Answered by Jan 2 years ago

  • Solved
  • Archived

Searchbar no longer working

Hi. Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with … (read more)

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Asked by mettelolzjacobsen 2 years ago

Answered by zeroknight 2 years ago

  • Solved
  • Archived

Wifi Repeater suddenly refused access after one month

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T. Recently, I began successfully ac… (read more)

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

Asked by seanhindle4 2 years ago

Answered by seanhindle4 2 years ago

  • Solved
  • Archived

Cannot enter Cox E-mail on Firefox, can with Google Chrome

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Del… (read more)

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Dell E6520 laptop running Window 7. Thanks.

Asked by cussboy 2 years ago

Answered by cussboy 2 years ago

  • Solved
  • Archived

Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-ins… (read more)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Asked by eastevens1956 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago