All Products Support Forum

Hi FireFox Team, When I open the websote kipp tip.de, the page does not react to button clicks. In other browsers, this works without any problems. Is there a solution?

Thanks for information.

Greetings o

Firefox updated a couple of weeks ago and for some reason the mail.com icon disappeared and I couldnt open it. I turned off the app and then resatored it and the icon is back but it has a little cross on it and wont open my e mails automatically ,I have to sign in every time and it dousent show a no when I have new e mails. It was fine before the update.How do I get it back? I only need the e mail notification not calender etc, I can see that when Im logged on. Hope you can asssist, Thank you, Geoff Andrews.

One of the most fundamental and necessary functions in a window-based GUI is the ability to tell, at a glance, which is the active window.

Firefox seemingly dropped this essential functionality over a year ago.

When I saw the new colours in today's update, I thought, "finally, they've come to their senses." But apparently not.

How can I force Firefox to look clearly different when it's the active window versus an inactive window?

Please! Anything to make this work the way it should!

(Anticipating that many people might say, "everyone's doing it now," I'd like to point out that just because something is a popular trend does not make it good. Just look at Britain's revolving door of Prime Ministers right now. This particular trend in GUI implementation is a total disaster!)

I was using Ubuntu before. I was using firefox and i had lots of recorded logins in that browser. I sign in with my current account and i opened sync including the password and login. Recently i changed my distro, i am using Fedora right now. I log in my firefox account, yet my passwords and logins didn't came back.

Two months I posted about [[this problem|https://addons.mozilla.org/en-US/firefox/addon/form-history-control/]] on Reddit where I close out of Reddit post drafts before hitting post and I can't recover them. I still have this problem and I accidentally closed out a tab last night. Fortunately on that post I got a [[suggestion|https://www.reddit.com/r/firefox/comments/wzzgkm/comment/im7ibld/?utm_source=share&utm_medium=web2x&context=3]] to use the [[Form History Control extension|https://addons.mozilla.org/en-US/firefox/addon/form-history-control/]] which I tested and works well, but ideally I would like a way for Firefox to ask me before closing Reddit tabs (and other websites) with unsaved changes.

When I open certain websites (Zillow, Redfin and others) and when I click on a Mail To link in my IOS mail apps on my Mac I now get either a popup to use my Google account or Firefox opens the gmail website. I don't have a google account. Why is this now happening in Firefox. I don't want to login to Zillow, etc., every time I open the website and I have set my Mail app as the default app in "preferences" yet it persists.

Hey folks, i'm not sure if anyone else has seen this issue.

I have YT Premium for downloading videos when i'm out and about on mobile and laptop, i've noticed on the browser the download option is now missing with the newest Firefox update.

I opened YT in Chrome and Edge and the option is available - obviously I don't want to swap away from Firefox, so thought i'd raise it if others are having the same issue.

I'll also raise a ticket with Youtube to see if they're doing something dodgy.

Firefox Version:

• 106.0.1 (64-bit)

Addons:

• Multi Account Container
• Facebook Container
• DuckDuckGo
• uBlock Origin

I just got a new Macbook signed in and forgot my firefox password so then I reset the password, unknowingly lost my bookmarks...Can you help me recover that profile?

It was for account name: [Email address]

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Hello!

I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows):

tab:only-of-type, tab:only-of-type + #tabs-newtab-button {

   display: none !important;

}

#tabbrowser-tabs, #tabbrowser-arrowscrollbox, #tabbrowser-tabs > .tabbrowser-arrowscrollbox {
   min-height: 0 !important;

}

Since one of the recent Firefox updates, this code does no longer work. Maybe because there is a new element in the tab bar: A drop-down list at the right.

Any idea how to make the above code work again?

Peter

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no longer have the link to do that.

thank you, I am new to all of this & find it a nightmare to deal with.

nancy

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other routes I can take to correct this?

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it must be something with the new download from Firefox. The message from online banking keeps saying try another browser,could someone help me with this issue

When opening or downloading an attachment from an email (yahoo mail) the email tab closes after about 20-25 seconds without warning. Happens each time a new attachment is opened, but does not happen when opening the attachment subsequent times. Happens on all my computers. Have tried all the basic remedies..clearing cache... cookies..etc

I have seen same exact issue posted by others.

This started happening approx 4-6 weeks ago.

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have no need for this and tried to use the customize toolbar option to remove it. It did not work. How do I get rid of this thing? It's just kinda taking up space on the screen as I doubt I'm ever gonna use it.

Any tips here?

Hello All -

Is the current version of FFX compatible with macOS 13 Ventura? If Ventura breaks FFX then I don't want to do the OS update until FFX works.

TIA!!!

I do a lot of OS switching - I test various Linux distros on my 5 laptops and one really old 32 bit system for my mother-in-law and I am wondering if I can use FireFox Accounts over and over without making a new service device every time I need something from FF Accts :P

This has bugged my off and on for a long time but I have mostly ignored the issue ... until last week I discovered I had like 20 some odd devices on my account -- going back 2 years or more. Now, I signed out of many of them and I am down to about 15 -- mostly because I am a little confused about how FF Accts determines what to sync ... especially since I use FF for testing and the shouldnt be that much in each 'sync' device ...

So, is there a way to use FF Accts 'sync' to get my data to a new device without making a new 'synced' device?

Thx/Bill

PS - a few FF releases in the past I got what I wanted by just copying the .mozilla directory to the new system but that broke a few releases ago :P too bad stuff has to change :(

Also, please understand that I am on Android, iOS, MacOS, and Linux daily so trying to 'gather' what I am submitting this question on will not lend itself to trying to solve my insanity >< Sorry!

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but still diesn't work. Crash reporter Info:

BuildID: 20171024165158 CrashTime: 1668330446 InstallTime: 1511200869 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1345 StackTraces: 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