All Products Support Forum

I notice that I sometimes have as much as 14 Firefox processes running at the same time, even though I only have one tab open.

E.g. just starting up produces 9 processes, consuming some 43% of memory! I see no way to limit the number of process in Settings->Performance (ALL "solutions" to this problem involve changing the "Content process limit", but that seems to have gone in the latest Firefox version?) What do I do?

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

MP4 videos fail to play with the following error messages:

1. No video with supported format and MIME type found.
2. Video can't be played because the file is corrupt.
3. NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005)
4. Error no decoder found for audio/mp4a-latm

example video #1 on https://tekeye.uk/html/html5-video-test-page

other notes:

• issue began a 1-2 weeks ago
• issue does not exist on chrome browser
• MP4 videos can be downloaded and played successfully in applications other than firefox
• other video formats play successfully in firefox
• issue persists in troubleshoot mode
• issue persists with hardware acceleration on/off
• issue persists with tracking protection on/off
• media.mp4.enabled is set to true

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

Link for Fed Ex Tracking is blocked (says by DuckDuckGo) - how do I remove? HOW DO I UNBLOCK Duckduckgo in Mozilla?

CASE STUDY, AND Current Issue: as below: I have a link from my purchase at Wilson Leather: SCHEDULED DELIVERY DATE Wednesday 10/19/2022 by end of day https://www.fedex.com/fedextrack/?trknbr=9261290988100530531213&trkqual=20221007130900~61290988100530531213~FXSP

FED EX Page states: Unfortunately we are unable to retrieve your tracking results at this time. Please try again later.

ADDITIONALLY: States Duckduckgo has blocked this link. HOW DO I UNBLOCK Duckduckgo?

Mozilla has been going to a gazillion methods of logon and support. The latest is Khoros. Khoros? As in Cyrrhus?

Is there any news on how Mozilla is selling out to one devil after another to offer support or communicate to users? Where is the donorbox account to just support mozilla and get it over with.

I installed mozilla today and I looked in to my settings and found this message "Your browser is being managed by your organization."

I am not part of any organization since this is my home pc.

I checked the forums but i couldn't solve this.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox and HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox doesn't exist for me and i don't use avast.

On about:policies it shows "Certificates-ImportEnterpriseRoots-true"

What is this ImportEnterpriseRoots thing?

I'm using a laptop with windows 11.

Can anyone help?

mackiewizard mackiewizard Making moves

‎10-08-2022 07:40 AM

I have been having an issue for a week or more and no updates from the browser seems to fix that. The error reads: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. This is occuring with a request to RBC banking. The same appears to be true but witrh different language for a request with Desjardins Insurance portal.The second link printed in red is the result after I cleared all cookies from Desjardins site. I can access many other pages within the two sites. RBC I am logged in (In black). Desjardins I am not yet as a user when these errors come up

Hi,

When using the right click menu on a PDF item in the Download Library (Ctrl+J) option Open In XYZ PDF viewer opens the pdf in chrome!!! option [selecting] Always Open In XYZ PDF viewer opens the file in chrome!!! option [deselecting] Always Open In XYZ PDF viewer opens the file in FF!!!

Double clicking on a PDF item in the Download Library (Ctrl+J) also opens the file in chrome!!!

This is totally wrong, please fix it asap. Thx

Hello please see this image. I've asked around the past but no has been to tell how/why this exclusion list is here and how I can stop it. It seems any site I visit ends up in this list. Thanks for any info

Suddenly (the last 2/3 days) the ABC TV Guide is not displaying correctly. If you click on the program and then again on the "see more" there usually is a picture and some subject matter about that what will happen in that particular program inc. mentioning whether it is a repeat or not.

I've checked by going into other browsers and it works perfectly there. Can you please review and suggest a way of how this being fixed?

Thanks, Eunice

duplicate of /questions/1392259 thread.

Yahoo mail not working. line of buttons including delete not active.