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  • Archived

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen.

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen. This is disconcerting to say the least. More importantly I find i… (read more)

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen. This is disconcerting to say the least. More importantly I find it hard to go back and forth between windows to get something done.

This just started when I downloaded/installed a recent new version of Firefox. (Version 104.0.1)

How do I get rid of this "feature"? I mush prefer opening screens in the same browser copy.

Asked by Eric 1 year ago

Last reply by Eric 1 year ago

  • Archived

Import passwords csv does not work

Hi I exported all my firefox passwords to a csv with the option in about:logins. Now i wanted to reimport them and set signon.management.page.fileImport.enabled = true… (read more)

Hi

I exported all my firefox passwords to a csv with the option in about:logins.

Now i wanted to reimport them and set signon.management.page.fileImport.enabled = true, restarted firefox, opened about:logins, menu option import from csv is present, selected the exported csv and nothing happens.

There is no error massage. A you seriously telling me that since lockwise has been abandoned about 2 years ago that there is an option to export the csv but NO freaking possibility to import it?

How for god sake should i get my >500 Passwords back into firefox?

Chrome does import the csv exported by without a hassle by the way.

Asked by info5483 1 year ago

Last reply by Terry 1 year ago

  • Archived

Sound crack, Balance shift

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music aud… (read more)

Device: M1 Macbook Air, Monterey 12.5.1, Media output device: Pixel Buds A. Audio cracks and balance shifts to one bud when pausing/ playing a Youtube video, YT Music audio, etc. for a split second and is very jarring. Works fine in other browsers.

Asked by Ayush 1 year ago

Last reply by Andrew Brehm 1 year ago

  • Archived

Can't display a page from Chase to my Firefox Browser

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) state… (read more)

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) statements. It looks like it is working, but the page remains blank. I was finally told by the Chase help desk to try it with Google Chrome -- and, sure enough, it works. I have checked to see what version of Firefox I have and it is: 104.0.1 (64 bit). It says this is the latest. The Chase person told me that they have had calls from customers using Firefox who had the same problem as me. Is there a fix from Firefox for this problem? In the meantime, I will be forced to use Google Chrome when I want to deal with Chase. By the way, American Express is able to display their statements when I am using Firefox without a problem. Also, I was told to try the Chase APP on my iPhone -- and it works too. It seems there is a problem between Firefox and part of the Chase software.

Asked by jlincoln 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Excell online rows mess up during copy/paste

Hi guys, In a company we use Excel online for filling some information internally. The problem is next: Open sheet>enter information>TAB(s)>Enter=informatio… (read more)

Hi guys, In a company we use Excel online for filling some information internally. The problem is next:

  • Open sheet>enter information>TAB(s)>Enter=information entered, rows are okay;
  • Ctrt+F/Scroll up for older case>copy>go to end>paste=information is there, but row number is moved for a rown down.

This doesn't happen on Chrome(tested). Attached are few examples. Waiting for your reply.

Cheers!

Asked by duskovuk 1 year ago

Last reply by duskovuk 1 year ago

  • Archived

Google Search Not Working In Firefox, But Working In Another Browser

Using a desktop with Windows 11 OS. Google search is not working in Firefox, but works fine in another browser. Have also noticed I was getting several sites I normall… (read more)

Using a desktop with Windows 11 OS. Google search is not working in Firefox, but works fine in another browser. Have also noticed I was getting several sites I normally visit were asking me to validate that I was a human. I have cleared the cache and cookies, but did not help.

Asked by ca266b 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Weird fonts for some pages

The fonts are weird for some pages. I have used the following settings: Fonts for: latin, Proportional: Serif, Serif: Default(DejaVu Serif), Sans-serif: Default(DejaVu Sa… (read more)

The fonts are weird for some pages. I have used the following settings: Fonts for: latin, Proportional: Serif, Serif: Default(DejaVu Serif), Sans-serif: Default(DejaVu Sans), Monospace: Default(DejaVu Sans Mono). Also I have checked the box "Allow pages to choose their own fonts, instead of your selections above".

Need help to fix the issue!

Asked by parthadas.physics 1 year ago

Last reply by teedin 1 year ago

  • Archived

Not Syncing my Old data to my newly installed Firefox

I reset my Computer. After Reset I Signed in to my Firefox account but its not getting back all of my previous details which I already synced several times before with fr… (read more)

I reset my Computer. After Reset I Signed in to my Firefox account but its not getting back all of my previous details which I already synced several times before with fresh firefox browser. But its not syncing this time.

  • Solved
  • Archived

Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (read more)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Asked by tomcarney8985 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

NETWORK_ERROR encountered, code: 1400

In the last week, when I try to view a video on CNN.com I get the following error. There was an issue with accessing the network for media playback. The sub-error code w… (read more)

In the last week, when I try to view a video on CNN.com I get the following error.

There was an issue with accessing the network for media playback. The sub-error code will contain what specific resource was unable to be accessed over the network. | NETWORK_ERROR encountered, code: 1400

Asked by jimmy.miklavcic 1 year ago

Last reply by jimmym1 1 year ago

  • Archived

How do I let someone else get their e-mail on my computer?

''''''''''bold textHow do I let someone else get their e-mail on my computer? How do I let someone else get their e-mail on my computer? bold text''''''' … (read more)

''''''''''bold textHow do I let someone else get their e-mail on my computer? How do I let someone else get their e-mail on my computer? bold text'''''''

  • Solved
  • Archived

.pdf is always opening as a download and file in new version Windows 10, 104

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep… (read more)

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep it from becoming a download?

See image to see what is happening. This did not happen with any of the older versions.

Thank you so very much for your help!! T.S.

Asked by ToSt 1 year ago

Answered by ToSt 1 year ago

  • Solved
  • Archived

can't bookmark, no dialogue box appears, or does with save grayed out, can't edit or remove them

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.… (read more)

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.

When I right click on the tab and click on Bookmark Tab I do get a dialogue box, but Save is grayed out (i.e. not clickable). I can only click on Cancel.

Clicking on the star in the address bar also does nothing.

Command D does nothing.

I've also discovered I can't edit or remove bookmarks either. Those processes look like they are working, but the changes are not saved.

I have shut down and restarted my MacBook many times since this started happening, as suggested by jscher2000 on the Mozilla Connect Community board, so that doesn't work.

This is Firefox version 104.0.1 (64 bit), on a 2021 MacBook Pro running Mac OS 12.5.1 "Monterey". Both Firefox and the OS are up to date (checked them again just now).

I bought my MacBook new at an Apple store on 08-26-22, and transferred my files and settings from my 2018 MacBook to it from my backup drive, updating to the newest version of Firefox, which I gathered was released just a few days earlier on 08-23-22.

Asked by dm9712 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago