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files downloaded from outlook start with UTF-8 in the name

Hello! Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. go… (read more)

Hello!

 Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. google chrome. Can I fix this problem by myself, or is it a general problem of firefox 128.9esr (64-bit)?

Asked by Stefan Groote 6 days ago

Last reply by Stefan Groote 2 days ago

Connecting to iDrive on Synology NAS fails

The iDrive backup app on my synology nas is accessed via a web browser over my local network using an ip address. It has a two step security setup. First to enter Synolog… (read more)

The iDrive backup app on my synology nas is accessed via a web browser over my local network using an ip address. It has a two step security setup. First to enter Synology credentials and then iDrive's. After entering the iDrive credentials, all I get is a spinning wheel. It is supposed to present a box to enter a validation code, sent to me by email (which I get). The box is never shown.

The process works in Chrome and Edge successfully. I contacted iDrive support and they told me that since it fails only in Firefox, that I should contact the browser vendor.

There is no error message.

I tried clearing my browser cache, restarting Firefox and my computer, none of which helped.

Please can you advise me?

Firefox 137.0.2 (64 bit). Windows 10 Home 22H2 Os Build 19045.5737.

Asked by m_h_west 6 days ago

Last reply by m_h_west 2 days ago

Crashing while streaming video

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Fi… (read more)

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Firefox windows is on the laptop display I never get crashes but on the secondary display I get around 1-2/hour. Also, this only happens with hardware acceleration enabled in Firefox settings, if I deactivate it then the issue is gone. I think it runs on the AMD integrated graphics, based on what I see in task manager. I also have uBlock origin, haven't tried deactivating it yet. The crashses consist in a black screen from which I can only recorver by doing a hard reset.

Any suggestions on what to try?

Asked by Levi Ionatan Dumitrache 5 days ago

Last reply by Levi Ionatan Dumitrache 5 days ago

Get rid of the Extention button

This button that looks like a jig saw bit will not budge. Can I delete this in about:config by deleting the 'unified extention button' and can I delete the 'HKLM/SOFT… (read more)

This button that looks like a jig saw bit will not budge.

Can I delete this in about:config by deleting the 'unified extention button' and can I delete the 'HKLM/SOFTWARE/Wow6432Node/Mozilla/Firefox/Extensions' in the registry?

Firefox these days is getting a burden with more info and such like being collected behind out backs, it's about to be ditched on all my computers, the last few episodes make me want out.

Dave.

Asked by EF80 1 week ago

Last reply by EF80 6 days ago

Bookmark do not load

Bookmarks do not load, I created new ones in Edge, backup bookmarks and uninstalled Fire fox. reinstalled and import new. same error

Asked by zekster1 5 days ago

Marque-Pages

Bonjour, Depuis quelques temps il m'est impossible de marquer les onglets que je désire conserver. La fonction "marquer l'onglet courant" ne fonctionne plus. Sur le même … (read more)

Bonjour, Depuis quelques temps il m'est impossible de marquer les onglets que je désire conserver. La fonction "marquer l'onglet courant" ne fonctionne plus. Sur le même sujet, il m'est également impossible d'effacer les marque-pages que je ne souhaite pas conserver. Donc, pour résumer, impossible de marquer de nouveaux onglets et impossible d'effacer les anciens qui ont été conservés. Merci de votre aide. Hello, For some time now it has been impossible for me to mark the tabs I want to keep. The 'Mark Current Tab' function no longer works. On the same subject, it is also impossible for me to delete tabs that I do not wish to keep. So, to sum up, it is impossible to mark new tabs and impossible to erase the old ones that have been kept. Thank you for your help.

Asked by maxrob 3 days ago

Last reply by maxrob 2 days ago

unable to close individual tabs in Firefox while using Windows 11.

My Firefox browser window has multiple tabs. I would like to be able to close them individually. The tabs do not have the 'x' symbol on them to be able to close them conv… (read more)

My Firefox browser window has multiple tabs. I would like to be able to close them individually. The tabs do not have the 'x' symbol on them to be able to close them conventionally. I tried to right-click on the individual tabs, but the drop down menu does not have the option available to close the tab either. I tried rebooting the computer but when I open Firefox again, the same tabs are still there rather than opening up a fresh browser window with only the start tab window. I am using Windows 11 with this computer also. Help!!!

Asked by Beverly Hall 5 days ago

Firefox reporting unusual network traffic - Help me!

Hi! Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser: "Our systems have detected unusual traffic on your compu… (read more)

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

Asked by rferrari7 3 days ago

Last reply by rferrari7 2 days ago

indeed fail to load

While i was trying to search indeed for a job the site started having a glich loading . I'm not sure if that the best term but doesn't fully load. I have had this issue a… (read more)

While i was trying to search indeed for a job the site started having a glich loading . I'm not sure if that the best term but doesn't fully load. I have had this issue at least 6x in past five years on default firefox setting and if i changed a few to make more secure . When i use other browser that are not firefox based it is fine . It happens on librewolf as well

Asked by dan786_kerley 6 days ago

Last reply by dan786_kerley 5 days ago

MY BROWSER DAILY HAVE TO SETUP AS WHENEVER I OPEN BROWSER IT IS SEN THAT ALL DATAS LOST . ALSO I HAVE TO SIGN IN DAILY.

KINDLY KEEP BROWSER ACTIVE AFTER SWITHCHING OFF THE PC AND WHENEVER I OPEN THE PC MICROSOFT WINDOWS SHOWING SIGN OUT AND SIGNING AGAIN, BY DOING I DID IT BUT NO SOLUTION.… (read more)

KINDLY KEEP BROWSER ACTIVE AFTER SWITHCHING OFF THE PC AND WHENEVER I OPEN THE PC MICROSOFT WINDOWS SHOWING SIGN OUT AND SIGNING AGAIN, BY DOING I DID IT BUT NO SOLUTION. IT HAS BEEN HAPPENING FROM FEW DAYS, I DID SYSTEM RESTORE BUT NO SOLUTION WAS FOUND.

Asked by Xavier8190 6 days ago

URL = different result in chrome vs Firefox

OK, strange thing I cannot understand. an IDENTICLE URL ( cut and pasted from document ) Chrome gives one result and Firefox gives an abbreviated version of the same resu… (read more)

OK, strange thing I cannot understand. an IDENTICLE URL ( cut and pasted from document ) Chrome gives one result and Firefox gives an abbreviated version of the same result. This is most noticable on Ebay when showing 'new today' items where Chrome shows Items that Firefox does not. And , No, its not a refresh or cache issue. Any ideas, thanks.

Asked by pencoys1 5 days ago

UTF-8 extention when downloading a file from Outlook 365

Dear , Please help me when my file downloaded it seems extention is added to my file. Ex: i downloaded a file name questionare.xlsx the output for the file is UTF-8ques… (read more)

Dear ,

Please help me when my file downloaded it seems extention is added to my file.

Ex: i downloaded a file name questionare.xlsx the output for the file is UTF-8questionare.xlsx

Please give me feedback and resolution for this issue. This just happend in April 17,2025.

Asked by Aian Alonsagay 3 days ago

Last reply by Aian Alonsagay 3 days ago

sometimes get white menu bar lately

More recently, for the past few months maybe, I sometimes get a white menubar when Firefox is in the forefront. Clicking on it will restore the menubar. Here's a pic I … (read more)

More recently, for the past few months maybe, I sometimes get a white menubar when Firefox is in the forefront. Clicking on it will restore the menubar.

Here's a pic

I am using the latest Mac OS, 15.4.1, and it happened with the previous version too.

Thanks for any help.

Asked by lipwak 6 days ago

addons stopped working after last weeks update

Roboform doesn't show up in the toolbar and it doesn't pop up to suggest passwords. Video download helper doesn't show up in toolbar. This all started after the latest up… (read more)

Roboform doesn't show up in the toolbar and it doesn't pop up to suggest passwords. Video download helper doesn't show up in toolbar. This all started after the latest update. Thanks Bob

Asked by bob425 6 days ago

Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (read more)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

Asked by kittysback 4 days ago

Last reply by kittysback 1 day ago

Check that Firefox has permission to access the web (you might be connected but behind a firewall)

When I used a VPN I got this message Check that Firefox has permission to access the web (you might be connected but behind a firewall) How do I check? Or does Mo… (read more)

When I used a VPN I got this message

   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

How do I check?

Or does Mozilla have a vpn I can use?

Thank you Greg

Asked by Greg Bate 2 days ago

I am getting unwanted links being added to my bookmarks

I am using the version 115.20.0esr (64-bit) and have noticed I have links in my bookmarks, that are either from other bookmark folders but I never copied them over, or I … (read more)

I am using the version 115.20.0esr (64-bit) and have noticed I have links in my bookmarks, that are either from other bookmark folders but I never copied them over, or I have new links that I never clicked to be saved? I have deleted those I found but some more keep popping up?

Asked by Mac 2 months ago

Last reply by Mac 4 days ago