Showing questions tagged: Show all questions

Unable to Load Email

Hello, I am unable to see my email messages in the panel. I do see the number of emails that I have, but unable to open anything. Has something major happened with Thunde… (read more)

Hello, I am unable to see my email messages in the panel. I do see the number of emails that I have, but unable to open anything. Has something major happened with Thunderbird? The email function was working fine and the next morning, all of my messages in the panel disappeared.

I'd appreciate any immediate feedback. Thank you.

Asked by Debra Ward 6 hours ago

Last reply by Mapenzi 1 hour ago

Cannot delete a folder under my Local Folder.

Hello, I still have this problem, does anyone know how to fix this? Cannot delete a folder under my Local Folder. I have deleted it several times, and deleted the trash … (read more)

Hello, I still have this problem, does anyone know how to fix this?

Cannot delete a folder under my Local Folder. I have deleted it several times, and deleted the trash also, but no matter how many times I delete the folder, and restart Thunderbird, it still comes back.

Thanks, GDR

Asked by GDR 1 day ago

Last reply by Mapenzi 1 hour ago

Typing after deleting removes space and joins two words together

Hello, Something strange has just recently started happening (I am on version 138.0.1, build ID 20250512083454). When I delete a word e.g. 'My new record' changed to … (read more)

Hello,

Something strange has just recently started happening (I am on version 138.0.1, build ID 20250512083454).

When I delete a word e.g.

'My new record' changed to 'My new '

and then start typing again, Thunderbird removes the space I had left, after typing the first new letter, and joins the new word to the previous one like this

'My newr'.

I've tried updating and re-installing but that didn't help. I've tried a few different fonts but the problem remains. Is this a TB bug? I've never noticed this happening before. Is it a new setting that I need to tick or untick?

If anyone has any ideas, please let me know, it's driving me a bit mad.

Thanks!

Asked by franc3 2 days ago

Last reply by sfhowes 2 hours ago

Recipient not receiving my sent e-mails, but, receiving e-mails from recipient using Thunderbird.

Recipient does receive my sent e-mails using spectrum webmail. Spectrum webmail can send and receive e-mails. Thunderbird can receive, but, cannot send. Sending and re… (read more)

Recipient does receive my sent e-mails using spectrum webmail. Spectrum webmail can send and receive e-mails. Thunderbird can receive, but, cannot send. Sending and receiving to following domain @hawaii.gov. Any ideas why this is so? Thank you for your attention to this matter.

Asked by Howard Ishizuka 19 hours ago

Last reply by david 4 hours ago

Cannot Rotate a JPEG Attachment in an E-mail

When I receive an e-mail that has a JPEG attachment (Windows 10 Professional 64-bit), Thunderbird opens the JPEG image with Microsoft Photo Viewer. When the image opens,… (read more)

When I receive an e-mail that has a JPEG attachment (Windows 10 Professional 64-bit), Thunderbird opens the JPEG image with Microsoft Photo Viewer. When the image opens, I cannot rotate the image. If I save the image and then open that saved image via the same Microsoft application, the rotate icon in the upper left is operative. Is this due to the permissions in the image being opened by Thunderbird from alt/local/temp? Thanks.

Asked by bsfinkel 3 weeks ago

Last reply by sfhowes 4 hours ago

Mozilla Thunderbird Want To Access Your Google Account - I don't Waant to

About every five minutes, this message pops up obliterating anything I'm doing on my computer, whether in email or on the internet and I have to go to the task bar and hi… (read more)

About every five minutes, this message pops up obliterating anything I'm doing on my computer, whether in email or on the internet and I have to go to the task bar and highlight Thunderbird until that message appears on the task bar, then I can delete. Many times, it immediately comes right back on the screen and I have to do it a second time.

                                      'Mozilla Thunderbird wants to Access your Google Account'
                                                                 My Gmail Address Appears here
                                                          This will allow Mozilla Thunderbird Email to:
                                              See, edit, share and permanently delete all the calendars
                                              you can access using Google Calendar
                       By clicking Allow, you allow this app and Google to use your information in accordance
                       with their respective privacy policies.  You can change this and other account
                        permissions anytime.

But you CAN'T change anything like it says.

These are most annoying and come up at the most inopportune times when I'm trying to work on something on my computer and it obliterates the entire screen.

Joe - Oklahoma

Asked by Joe Cool 1 week ago

Last reply by Toad-Hall 5 hours ago

No Left Margin When Drafting Emails

Hi There, I'm wondering if there is a global setting that would allow me to increase the left margin on the new email creation page. Currently the text is so close to t… (read more)

Hi There,

I'm wondering if there is a global setting that would allow me to increase the left margin on the new email creation page. Currently the text is so close to the left edge its a little distracting. I'm new to Thunderbird so I haven't learned my way around it yet, but really loving it so far.

Thank you. Dona

Asked by dona.dowlan 13 hours ago

Last reply by Yu5tiqX9og 8 hours ago

update leaves messages blank

W11 rig. TB updated today to 138.0.1 (64bit). All message on inbox show up ok, but all messages on the local folders are blank. But I can access all email in all folde… (read more)

W11 rig. TB updated today to 138.0.1 (64bit). All message on inbox show up ok, but all messages on the local folders are blank.

But I can access all email in all folder from my W10 rig which is running 128.9.1 esr so I know the msr files etc are not corrupted. This is only happening on the w11 rig

Repair approach makes no difference when tried through the w11 rig. Have rebooted w11 computer, reloaded TB several times. No change.

Need suggestions to get the W11 rig working with all messages. Thanks

Asked by jd 5 days ago

Last reply by Mapenzi 9 hours ago

Delete messages

Whole thing running very slowly. Keeps trying to compact folders, Inbox I think,. Have about 88 000 messages in Inbox. Could just delete older ones, say older than a year… (read more)

Whole thing running very slowly. Keeps trying to compact folders, Inbox I think,. Have about 88 000 messages in Inbox. Could just delete older ones, say older than a year. Any simple way of doing that?

Asked by jboyd6 20 hours ago

Last reply by david 10 hours ago

Abusix Mail Intelligence has blocked me sending emails on Thunderbird

Hello, Please could you help me as I can't send emails. The error message I receive is as below. I have logged into Telstra mail and can send messages from there so the… (read more)

Hello,

Please could you help me as I can't send emails. The error message I receive is as below.

I have logged into Telstra mail and can send messages from there so the problem is with Thunderbird according to the Telstra technician.

Thanks so much.

Asked by CC 18 hours ago

Last reply by david 10 hours ago

Gmail sync in a mess. Done my best but still can't receive emails and can't even find profile to delete and restart

Hi I am trying to reinstate a email account that stopped working. It's a gmail account. I've got it back to the point where it says it's connecting ("Looking up..." then … (read more)

Hi I am trying to reinstate a email account that stopped working. It's a gmail account. I've got it back to the point where it says it's connecting ("Looking up..." then "Looked up") to the account but I can't see any folders. No messages are being downloaded. No other errors. I've checked the setting in Gmail. Not sure what else to do. Please help. I can't even delete the profile and restart, the profile isn't anywhere to be found on my PC. I've unhidden files and searched for Thunderbird and it's not there.

Asked by dan307 1 day ago

Last reply by david 1 day ago