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Turn off the Update prompt

I had the situation maybe a year ago. I use the Firefox profile manager. I just updated to 127.02, and now not I'm getting this because for whatever reason, since the u… (read more)

I had the situation maybe a year ago. I use the Firefox profile manager.

I just updated to 127.02, and now not I'm getting this because for whatever reason, since the update, I am somehow on the beta channel, but only with this profile. I just opened two other profiles, and neither is on the beta channel, although i don't know what "Firefox is being updated by another instance" means.

I don't know if it's just a coincidence, but I'm also just noticing that a number of my addons settings have reverted to default.

Asked by noel_envode 5 months ago

Last reply by cor-el 5 months ago

Cannot see mbox file in thunderbird

Hello, I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing. Please help. … (read more)

Hello,

I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing.

Please help.

Asked by NewToThis 5 months ago

Last reply by sfhowes 5 months ago

Old man (86) needs help

While this note is probably the wrong way to ask for help for which I apologise, I am moving from Seamonkey to Firefox and Thunderbird. I have managed to get Firefox to … (read more)

While this note is probably the wrong way to ask for help for which I apologise, I am moving from Seamonkey to Firefox and Thunderbird. I have managed to get Firefox to work but don't know how to get my Seamonkey e-mail moved to Thunderbird.

If some kind soul could point me to a place or person where I can get detailed instructions on moving my e-mail from Seamonkey to Thunderbird, I would be incredibly appreciative. Again, I know I am probably asking this question in the wrong forum, but I have tried everything I can think of with no usable result. I ask that whoever reads understands getting up in years is frequently a difficult process. Oh yes, I go back to the early Netscape days as a user.

Thanks, in advance, for any and all assistance.

Asked by office809 5 months ago

Last reply by Matt 5 months ago

Cannot move Thunderbird from Windows to Mac

I tried a few times to copy the thunderbird folder from my windows machine to my mac machine but every time I start Thunderbird after that it just creates a new profile f… (read more)

I tried a few times to copy the thunderbird folder from my windows machine to my mac machine but every time I start Thunderbird after that it just creates a new profile folder and ignores the existing one which was already copied. Any help and insight will be greatly appreciate it!

OS: Windows 10 and Sonoma

Asked by petar.dopchev 5 months ago

Last reply by david 5 months ago

"You've launched an older version of Firefox" Help! I can't get any of my data...

I installed a dev version of Firefox to test a plugin. Then I uninstalled the dev version, but now none of my profiles on the regular version work... Please help me, I … (read more)

I installed a dev version of Firefox to test a plugin.

Then I uninstalled the dev version, but now none of my profiles on the regular version work...

Please help me, I really need my old browser history and cookies.

When I try to use one of my old profiles, I get "You've launched an older version of Firefox" and it tells me to either Create New Profile or Exit.

I read online that people add "-allow-downgrade" to the Windows shortcut, but this does nothing for me.


Thanks you and please help!

Asked by tentacoolstuff 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox maintained and released by mozilla

Hi folks, I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak. I see in this article that one of the options is to use flatpak packag… (read more)

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

Asked by Fred 5 months ago

Last reply by Paul 5 months ago

reinstate Firefox

Greetings, recently our pc was attacked ,malware. A new windows program was installed. This resulted in some apps being deleted. One of which was the Firefox email. Insp… (read more)

Greetings, recently our pc was attacked ,malware. A new windows program was installed. This resulted in some apps being deleted. One of which was the Firefox email. Inspite of many attempts to reinstate it I have had no success. There is great difficulty in finding what to do to reinstall. There are assumptions that I have particular information. Other than our 3 email addresses we do have any code numbers or passwords, as these to were also lost. As it has been several days since the "repair" the inability to access Firefox with historic emails is now creating a number of serious issues. I need urgent help in reinstalling our Firefox email. My inability to find that one person who I know can help is out there. The FAQ were of no help. The request how to reinstall Firefox does not appear to be a FAQ. Ross.

Asked by Ross Preston 5 months ago

Last reply by david 5 months ago

msg from the email app

Hi, I love this email app. but now I starting to get this msg. What I need to do NOT to have this msg every time that I open the app. = Dear users, ThunderHTMLedit wi… (read more)

Hi, I love this email app. but now I starting to get this msg. What I need to do NOT to have this msg every time that I open the app. = Dear users, ThunderHTMLedit will no longer be hosted at addons.thunderbird.net. Please head to www.betterbird.eu/addons/ to install the new version. The extension “ThunderHTMLedit” is requesting to be uninstalled. What would you like to do? Thank you very much Pini

Asked by pini2 5 months ago

Last reply by sfhowes 5 months ago

Email password issues with Verizon

I used the same password I have been using for a long time with my Verizon account and now I get this message: Sending of password for user k.machv@verizon.net did not su… (read more)

I used the same password I have been using for a long time with my Verizon account and now I get this message: Sending of password for user k.machv@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later. I can open and download my email messages via AOL but it will not recognize my password to allow me to download my messages to Thunderbird.

Asked by k.machv 5 months ago

Last reply by Matt 5 months ago

Moving my local Thunderbird folders from Windows to Mac

When I migrated Thunderbird from a Windows environment to my new Apple Mac it did not migrate my local folders. Can someone explain the process? I have the mozmsgs and … (read more)

When I migrated Thunderbird from a Windows environment to my new Apple Mac it did not migrate my local folders. Can someone explain the process?

I have the mozmsgs and sbd folders on my new Mac and have manually put them in the "local folders" directory but they are not recognised.

Regards Joe

Asked by jkarlovsky10 5 months ago

Last reply by Matt 5 months ago

Thunderbird is not able to login to any of my Network Solutions Email accounts , they all are nit woking

Please advise what settings will work with Thunderbird for all NETWORK SOLUTIONS imap and POP accounts Also please advise the proper settings for all AOL accounts IMAP a… (read more)

Please advise what settings will work with Thunderbird for all NETWORK SOLUTIONS imap and POP accounts Also please advise the proper settings for all AOL accounts IMAP and POP

Asked by AX Bearing 5 months ago

Last reply by Matt 5 months ago

Thunderbird

Hopefully this will reach Thunderbird support though I know Mozilla no longer supports this but the Thunderbird team does. I would like to install Thunderbird on a MacBo… (read more)

Hopefully this will reach Thunderbird support though I know Mozilla no longer supports this but the Thunderbird team does.

I would like to install Thunderbird on a MacBook Pro 2024 which I assume is running Os 14.5. It is not clear to me what version, if any, can be installed. I have used Thunderbird on Windows for many years but now wish to install it on this Mac.

Thanks,

 John

Asked by jpsbach1 5 months ago

Last reply by James 5 months ago

How to go back to previus version of Thunderbird?

I was stupid and loaded down what I thought was an updated version, 115, of Thunderbird. Many of the folders with saved emails has dissapered. How can I get them back? Wh… (read more)

I was stupid and loaded down what I thought was an updated version, 115, of Thunderbird. Many of the folders with saved emails has dissapered. How can I get them back? Why is the number of saved emails shown on some of the folders. How to make the shown number to dissapear? How can I take away old emails in the infolder. In the previus version was that possible. I had to make all accounts once again. Shall it be that in an update? How can I get back the previous versin? I am not pleased with this new 115-version.

Regards Thomas

Asked by Thomas M Wilhelmsson 5 months ago

Last reply by david 5 months ago