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Migrating from old Mac to new PC

I just migrated my old Thunderbird 3.1 on an old Mac to Windows 10. Everything is good, but I can't find how to see my old Local Folders. I have years of business project… (read more)

I just migrated my old Thunderbird 3.1 on an old Mac to Windows 10. Everything is good, but I can't find how to see my old Local Folders. I have years of business projects sorted on these folders. I've copied them to my new Profile (Mail>Local Folders) but I still don't see them. How do I get them to appear on my new Windows version?

Asked by Charles Syrett 4 days ago

Last reply by Charles Syrett 3 days ago

STILL NEED HELP: TB for Mac reverts to old version on startup and hangs (see last replies)?

bold textWhen I finally installed the most recent Thunderbird update, to 78.7.0, it crashed and I lost everything, including specialized mail folders and settings. Is it… (read more)

bold textWhen I finally installed the most recent Thunderbird update, to 78.7.0, it crashed and I lost everything, including specialized mail folders and settings.

Is it possible to go back to a date just before that crash, to retrieve and reinstall those folders and settings/prefs via Time Machine on my Mac desktop? It's certainly not the easiest way to do this, but I don't know how else to get all of that back.

Thank you!

Asked by Mickey 2 weeks ago

Last reply by Mickey 5 days ago

Migrating from Windows 7 to Linux Mint

Hi I am migrating a Windows 7 PC to Linux Mint. Originally the PC had Seamonkey, and reading about the migration I decided it is best to switch to Thunderbird. Migration … (read more)

Hi

I am migrating a Windows 7 PC to Linux Mint.

Originally the PC had Seamonkey, and reading about the migration I decided it is best to switch to Thunderbird. Migration from Seamonkey to Thunderbird worked fine on Windows 7.

I followed the instructions to migrate from Windows 7 to Linux on this thread https://support.mozilla.org/en-US/questions/1277613 but it does not appear to work.

I have done the following: 1. I renamed all files and folders under .thunderbird folder in Linux with -old so that I can recover them in case they are needed 2. Copied all files and folders including the ini files from Thunderbird profile in Windows to .thunderbird in Linux Mint 3. Copied all files from Profile folder into .thunderbird folder so profile folder is empty 4. I removed pkcs11.txt from the profile folder 5. Started Thunderbird in Linux

However, what I get is a message "Need to create a new profile because this is an older version", and it creates a new profile but it is all empty. No accounts (I have 5 accounts), no emails, or passwords!

I have checked and both Windows and Linux Thunderbird installations are the latest available versions. Windows (78.7.1 - 32-bit) and Linux (68.10.0 64-bit). I know I have not converted 32-bit to 64-bit, but I am unsure if that is the cause and if it is, how to carry out the conversion (and on which machine).

Asked by AZL 2 weeks ago

Last reply by AZL 22 hours ago

Migrating FF to a new computer

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know? jgb … (read more)

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know?

jgb

Asked by jgb 4 days ago

Last reply by jgb 2 days ago

Checksum for Firefox ESR 78.6.1 - Software Supply Chain Security

With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum. Downloading from: https://www.mozilla.… (read more)

With concerns about supply chain security, I would like the ability to ensure that the file download matches a recognized checksum.

Downloading from: https://www.mozilla.org/en-US/firefox/78.6.1/releasenotes/ yields checksum SHA256 55249C4861FE521CB32D72785481A146B64812AF2ECE7341FAAA5C79ABC0F395

This does not match any of the checksums available at: https://archive.mozilla.org/pub/firefox/releases/78.6.1esr/

Best practice would be to publish the official checksum along with the release notes.

Is there another way to close the loop on this?

Asked by linden1 1 month ago

Last reply by linden1 1 day ago

Always print only the first Site of a PDF Document as default?

Hello everyone, does any of you know how to set the standard page for printing in the FireFox PDF print dialog? Some of my colleagues very often (80-100x daily) only have… (read more)

Hello everyone,

does any of you know how to set the standard page for printing in the FireFox PDF print dialog?

Some of my colleagues very often (80-100x daily) only have to print the first page of a PDF file and it annoys them when they have to keep clicking in the input field to enter the page number manually.

I saw that this is possible with one device and some screenshots on the Internet.

Unfortunately, neither in the FireFox itself nor in the printer driver of the printer can I set a standard page.

Even if I insert the 1 manually and print it, no standard value is stored in the next document.

On the official Firefox help page, page 1 is also entered by default.

Here are a few screenshots so that you know exactly what I mean.

This is what it currently looks like:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-02-18-03-38-29-97bc59.png

it should look like that:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-02-18-03-38-34-a38985.png

Do you have any ideas?

on the screenshot in the official documentation the "1" is also filled.

Asked by Bruce Wayne 1 week ago

Last reply by Bruce Wayne 6 days ago

Lost local mail folders after migration to another mail exchange

Hi friends, I have been using Thunderbird client for my company emails. Recently, I have upgraded the client to the latest version 78.7.1 (32-bit) and my company also mi… (read more)

Hi friends,

I have been using Thunderbird client for my company emails. Recently, I have upgraded the client to the latest version 78.7.1 (32-bit) and my company also migrated their mail servers to O365. I stored all my old emails in a local folder (D:\Mails). I gather there should be 3 files with the same name; one with .sbd, 2nd with .msf and 3rd with no extension (may be mbox).

After the above 2 upgrades/migrations, I can't find any of my old emails on the client and the local folder location still points to D:\Mails. When I go to D:\Mails, I don't see any files without the extension (mbox files) but can see .sbd and .msf files.

Please advise if there is a way to get my emails back. Thanks much in advance !!

Regards, Nitesh

Asked by nitesh260 1 week ago

Last reply by nitesh260 4 days ago

A newer version of thunderbird may have made changes to your profile on a multiboot Debian/Ubuntu laptop

HI, On a multiboot Debian/Ubuntu laptop I accessed to a shared .thunderbird profile with a newer version than usual. When back to my usual thunderbird version I got the … (read more)

HI,

On a multiboot Debian/Ubuntu laptop I accessed to a shared .thunderbird profile with a newer version than usual.

When back to my usual thunderbird version I got the message "A newer version of thunderbird may have made changes to your profile..." and found whole mail and parameters lost ?!

Then, reading https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation I used the --allow-downgrade option to run my usual thunderbird version and got mail and calendar back.

Great ! But I lost my whole 20 years adressbook.

I can't believe that developpers did such upgrades without previous advice or doing any backup !

Now I just hope there is a way to recover my adressbook.

Asked by kmc 1 week ago

Last reply by kmc 8 hours ago

oculus Rift since Update of Hubs doesn't connect any more

Hi there, this is Peter from Germany. Honestly I don't now if this is the right platform to ask my question. I have an issue with Mozilla.Hubs VR. I used it since one mon… (read more)

Hi there, this is Peter from Germany. Honestly I don't now if this is the right platform to ask my question.

I have an issue with Mozilla.Hubs VR. I used it since one month ago with my oculus Rift and everything worked fine. Now I saw that there have been an update an I don't get the check box to connect on Hubs with my vr lens. BUT I tried on Firefox if the Browser is VR Ready and it will find my Lens and everything worked fine. That means that Firefox recognized that there is a VR lens on my PC. But I don't understand why I can't get in on Mozilla.Hubs. before entering, i can choose for the Sound the VR Audio of my rift. But then I have to enter the desktop mode .

Does anyone have an Idea? If this is the wrong platform than I'm really sorry and would appreciate it, if you can send me a link where I can place my Problem.

Kind regards Peter

Asked by ciao14 6 days ago

Last reply by ciao14 4 days ago

Good and well used features removed...

Quite annoyed with the newest update. They removed the 'paper plane' quick send to device button, removed multiple add-ons including the reader button feature. I'm just n… (read more)

Quite annoyed with the newest update. They removed the 'paper plane' quick send to device button, removed multiple add-ons including the reader button feature. I'm just not thrilled with this new update. There are certainly upgrades under the surface, but some of those former well made functions have been blindsided or replaced with something that is just not as good. Unpleased with the result and the loss of that usability, for myself.

Asked by KlickOnLink 1 month ago

Last reply by KlickOnLink 12 hours ago

thunderbird from pop3 to pop

Hello my ISP migrated all mailboxes and switched them from POP3 to POP; and smtp in smtps I made the changes in each email address. They have been taken into account but … (read more)

Hello my ISP migrated all mailboxes and switched them from POP3 to POP; and smtp in smtps I made the changes in each email address. They have been taken into account but I cannot view them in registered IDENTIFIERS; therefore I cannot receive emails because they are not recognized. What should I do ? if I recreate my addresses with these new parameters, will my messages, archives etc disappear. How to solve the problem ? Thank you for your help. in addition it would be good to have a space in FRENCH.

Asked by Madame Colombo 11 hours ago

Disable the download prompt

I recently reinstalled mozilla firefox on my PC and i noticed that in Option>General>Downloads there is no longer the option to disable the "Save File" pop up windo… (read more)

I recently reinstalled mozilla firefox on my PC and i noticed that in Option>General>Downloads there is no longer the option to disable the "Save File" pop up window whenever u click on a file to download. I searched around, even messed with about:config but i couldn't find a way to disable it. So the question is simple: Is there a way to disable this prompt?

Asked by stefpetsalaris 4 days ago