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I can't get email at my Thunderbird mail server

I want to talk with a Thunderbird agent for help. I'm not sure if this is the right way to communicate. Thank you for responding. I finally did get the help I needed wh… (read more)

I want to talk with a Thunderbird agent for help. I'm not sure if this is the right way to communicate. Thank you for responding. I finally did get the help I needed when I returned home from travelling. A local business uses Thunderbird on a Mac like me. "Ionos", which hosts my website and web mail that goes to Thunderbird helped me on line to put in changes they require but that did not work for me. And I lost all my email except for the last week. Also mail wasn't coming into Thunderbird. It turns out my Avast had something to do with the muck up. It took 2 hrs. to solve the problem. My husband Uri Cogan passed on last Nov. He set me up with Thunderbird and took care of everything related to my computer. He was a volunteer helping here. Without him I am slowly learning what I can. I am finding out that most people don't really know anything outside their lane and any friend I asked was as clued out as I am.

Asked by susan71 1 week ago

Last reply by Toad-Hall 1 week ago

Thunderbird doesn't load setup window

Hello people! I have quite a strange problem with Thunderbird that I never encountered before. Since I setup my new OS, Thunderbird just doesn't load the browser window a… (read more)

Hello people!

I have quite a strange problem with Thunderbird that I never encountered before. Since I setup my new OS, Thunderbird just doesn't load the browser window anymore, that appears after you type in your mail address and your password. It doesn't do anything, there's not even an indication of loading in form of a moving circle of something like that. I already tried to reinstall it multiple times and also tried other mail providers but nothing changes. Could it have something to do with DNS settings or VPN/Proxies which I use?

Thanks in advance for your help, hopefully someone can help me out here :)

Asked by fabestah 5 hours ago

Last reply by david 4 hours ago

  • Solved

Thunderbird 102.1.2: Saved Search folders display 0 results

I upgraded from Thunderbird 91.12.0 to 102.1.2 one week ago. Windows 10 21H2. I have many Saved Search folders. Since I upgraded when I click on any of them, no results (… (read more)

I upgraded from Thunderbird 91.12.0 to 102.1.2 one week ago. Windows 10 21H2. I have many Saved Search folders. Since I upgraded when I click on any of them, no results (messages) are listed. If I right-click any of them, and left-click 'Properties', against 'Select folders to search' it now states '0 folders chosen', which is unexpected. I can fix this by manually re-choosing the folders for each one, but this shouldn't be necessary.

I did make a backup of my Thunderbird profile before the upgrade. I tried restoring one of the *.msf files from this backup to see if that would resolve it for the one saved search folder...but no.

Has anyone else come across this problem, and/or know a solution?

Asked by Jimadine 1 day ago

Answered by Jimadine 9 hours ago

Firefox not starting windows 10

Win 10laptop had Firefox installed and working. Suddenly stopped after some windows updates. I have Uninstalled several times, both vanilla and using IOBIT program. Delet… (read more)

Win 10laptop had Firefox installed and working. Suddenly stopped after some windows updates. I have Uninstalled several times, both vanilla and using IOBIT program. Deleted the program file folder, and the local apps profile. Won't start in safe mode either. I don't even see anything in task manager when clicking. No error messages.

However.....tried installing developer version and it works fine!

Any thoughts?

Thanks!

Asked by firefox1941 1 day ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Cannot receive emails

Running latest version of Thunderbird. Have 2 email accounts. Open Thunderbird and the secondary one receives, sends all emails and all folders are listed and can be view… (read more)

Running latest version of Thunderbird. Have 2 email accounts. Open Thunderbird and the secondary one receives, sends all emails and all folders are listed and can be viewed. However, about 2 days ago, the main email account can display all folders and everything can be read. However, the INBOX folder says there are 26 messages, but none can be viewed. When clicking Get Messages, this error message pops up: The current operation in "inbox" did not succeed. The mail server for account xxxxxxxx.net responded: UID FETCH failed. After reaching out for help, I have done the following, but nothing works: Tried Repair Folder, deleted all .msf files, restarted Tbird many, many times including rebooting computer. My current settings are: Thunderbird Version 102.1.2 (64 bit). Previous versions 91.12.0 & 91.2.1 IP Address: 69.127.143.28. Using System Proxy Settings, SMTP Server Port 465, IMAP Mail Server Port 993, SS/TLS, Normal Password. This is Windows 10 Desktop unit. The last thing I wanted to do was uninstall Thunderbird and then reinstall, as I am getting mixed messages regarding losing all previous emails, calendar settings, etc. Any reasonable help would be greatly appreciated.

Asked by md.imailed 2 days ago

Last reply by googlethunderbird 20 hours ago

Adding second email on same server -> "Incoming server already exists"

I want to use two separate Microsoft email accounts on Thunderbird. I was able to add the first one using the IMAP option. When I tried to add another existing email I go… (read more)

I want to use two separate Microsoft email accounts on Thunderbird. I was able to add the first one using the IMAP option. When I tried to add another existing email I got the pop-up error "Incoming server already exists". I have researched this forum with no results even though this question has been posted many times. Yes, I know it is the same server, both are Microsoft accounts. They are *different email accounts using the same server*. How can I explain this to Thunderbird? I do not see any option to get past this. Any ideas?

Asked by jldubois81 1 day ago

Last reply by jldubois81 20 hours ago

Thunderbird 102.1.2

Tried updating from version 91.12.0 to 102.1.2 per About Window. After download, clicked on install but version won't update. All folders and messages are gone. Only add… (read more)

Tried updating from version 91.12.0 to 102.1.2 per About Window. After download, clicked on install but version won't update. All folders and messages are gone. Only address book is accessible. Re-installed 91.12.0 and got all mail back. What's problem with 102 or what do I do differently?

Asked by gecoburn 20 hours ago

firefox download update

i have been downloading updated version of firefox for browser for weeks but when i click on icon for my search i just keep getting full screen showing that i should down… (read more)

i have been downloading updated version of firefox for browser for weeks but when i click on icon for my search i just keep getting full screen showing that i should download firefox??????

Asked by attysmw.jd 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Auto emails collecting

Hello! I've changed my laptop and installed TB on it. And I couldn't auto collect all the emails from inbox/outbox. WHY?? ( I thoung that new versions of TB would have t… (read more)

Hello! I've changed my laptop and installed TB on it. And I couldn't auto collect all the emails from inbox/outbox. WHY?? ( I thoung that new versions of TB would have this function by default in default Address Book, but no. :o( And even no addons to collect email. WHY? And how to do it (collect emails from all the mails automatically)? thnx.

Asked by romangaag 1 day ago

Last reply by david 1 day ago

Download

Have odd problems with Thunderbird which seem impossible to correct. Can I download current version over the top without losing my records ie mail and address book … (read more)

Have odd problems with Thunderbird which seem impossible to correct. Can I download current version over the top without losing my records ie mail and address book

Asked by willbie 1 day ago

Last reply by david 1 day ago

Deinstalacja

Witam Potrzebuję całkowicie usunąć program Thunderbird wraz z wszystkimi jego składnikami . Będę instalował go ponownie i potrzebne mi jest całkowite wyczyszczenie wszyst… (read more)

Witam Potrzebuję całkowicie usunąć program Thunderbird wraz z wszystkimi jego składnikami . Będę instalował go ponownie i potrzebne mi jest całkowite wyczyszczenie wszystkich danych w programie. Deinstalacja usuwa tylko program ale po ponownej instalacji wszystko wraca do poprzednich ustawień. Proszę o pomoc. Dziękuję

Asked by mebel-glass 1 day ago

Last reply by TyDraniu 1 day ago

Resolved - Cannot set up an existing account.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that ke… (read more)

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Asked by Suksan 5 months ago

Last reply by Toad-Hall 1 day ago

Profile no longer compatible . However it states this no matter what version of TB i use

My Thunderbird upgraded and my 1 of my 2 emails accounts stopped working due to a change in password security. (GMAIL). I saved my profile and unistalled TB and install… (read more)

My Thunderbird upgraded and my 1 of my 2 emails accounts stopped working due to a change in password security. (GMAIL). I saved my profile and unistalled TB and installed a older version hoping this would work . However after copying and paste my old profile over the new profile it stated "profile data were no longer compatible with the older version and to create a new profile".

I did not want to do this. So I kept my old profile uninstalled again and reinstalled the latest TB back again only to find when i copy and paste my old profile it now is no longer compatable with this version either .

How do i get my profile to work again? (even if it means just the one email account works).

Asked by buttonone 3 days ago

Last reply by Toad-Hall 1 day ago

A different O/S than Windows

I was wondering if you were aware of any projects in the computer industry to come up with a new PC O/S since windows has become so unfriendly and autocratic with win 10… (read more)

I was wondering if you were aware of any projects in the computer industry to come up with a new PC O/S since windows has become so unfriendly and autocratic with win 10 & I imagine 11 as well? As you are one of the more important players in the home and business computer world, I figure you folks would know much more than I, and know it way before I do. I do not want to get another windows machine. I had to fight it to get your superior web browser to be and stay the default browser over something called "edge", as an example. Us Boomers have been buying PC's for 40+ years and the software too. Then we choose what we want installed and ignore the rest. And we never heard of buying a program then also paying rent to some overlord. Talking to friends of similar age, this is a huge reason PC sales are falling. Win 10 &11 were such a traumatic shock to us. My wife (age 72) was so angry she went out and purchased Apple notebook, ipad and iphone and gave her windoze junk to the trash man after a thorough scrubbing. At age 72 she undertook learning a new O/S to get away from MSFT. (I try hard not to get her real angry!)

Thank you in advance for any help you may provide. I think quantum computers are a few years out yet, so there is a need.

Asked by rhsbdld 1 day ago

Last reply by James 1 day ago