Showing questions tagged: Show all questions
  • Archived

Why break critical extensions?

Dear Mozilla: you have to realize that making the browser faster is worthless if you break extensions like TabMixPlus which provide critical *usability* features! Usabili… (read more)

Dear Mozilla: you have to realize that making the browser faster is worthless if you break extensions like TabMixPlus which provide critical *usability* features! Usability is always more important than performance. It's essentially a completely different browser without TabMixPlus. I might as well use Chrome. For example, I don't see how anyone can manage having tabs that scroll on one line. Instead of being excited about getting a performance boost, I'm now sad that I may one day have to give up how I've been interacting with a browser for 10+ years.

What you should have done is work with the developers of the most popular extensions to help them upgrade *before* releasing backwards-incompatible changes to Firefox. Or else roll in some of the critical features to Firefox itself.

I've downgraded to 56.0.2, we'll see how long I can keep that going.

Asked by gtrichar 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

How do I install a new version of FF, but keep my older version completely intact. I need a very simple method please !

Can anyone give me a VERY simple method of installing a new version of FF, whilst leaving my older version totally intact. I am so surprised that Mozilla have not yet bui… (read more)

Can anyone give me a VERY simple method of installing a new version of FF, whilst leaving my older version totally intact.

I am so surprised that Mozilla have not yet built this option into their download options .

I need my addons to work as they are essential for my visual problems.

Asked by Firebird007 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox will not open .aspx files. I can open them with IE. What's up?

I updated Java, uninstalled and then re-installed Firefox. It will not open .aspx files. Internet explorer opens them just fine. .pdf files open fine also. Don't know? … (read more)

I updated Java, uninstalled and then re-installed Firefox. It will not open .aspx files. Internet explorer opens them just fine. .pdf files open fine also. Don't know?

Asked by Slim2N1 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

after FF update the page setup is gone and back to default values

we use FF as default browser for our web application (desktop), delivering it as default browser on the hardware we deliver and as the advised web browser for desktops. T… (read more)

we use FF as default browser for our web application (desktop), delivering it as default browser on the hardware we deliver and as the advised web browser for desktops.

The very annoying thing is that after updates to newest versions (it lately happened with update to FF 24) the page settings are not kept.

Instead they are back to the default values as if it was a new installation. We use the page settings to have clean prints. That is: without disturbing headers and footers and with margins to 0 (zero).

I 've been searching for a while why this happens and could find a solution. As customers are vigorously complaining now, we have to reconsider our browser policy.

Asked by wsp-henk 6 years ago

Last reply by eporro 6 years ago

So i just updated firefox and half of my extensions are not working (uBlock Origin, Stylish, Etc)

my uBlock is on but ads still play on youtube my stylish doesn't have any of the styles i've installed anymore and every time i try to install a new one firefox freezes … (read more)

my uBlock is on but ads still play on youtube my stylish doesn't have any of the styles i've installed anymore and every time i try to install a new one firefox freezes firefox color no longer automatically applies my theme (i have to go find the website and select it) and i lost the ability to load outlook.com/owa but thanks to a trick another user here (FredMcD) taught me (Manage data/Forget this site) i was able to regain access to it.

Also I would hope that it goes without saying but any responses suggesting Resets/Nukes will be ignored and reported. Let's try to work together to get this issue sorted out.

Asked by Sin Shadow Fox 1 month ago

Last reply by cor-el 4 days ago

  • Archived

I tried to install T-Bird and it would not let me configure it and import messages without signing up to an account wth you. I don't want an account with you!

I have an ISP and an email account with them. i don't want a thunderbird account -- I just wanted a program I could use with Linux instead of Eudora, and import my messag… (read more)

I have an ISP and an email account with them. i don't want a thunderbird account -- I just wanted a program I could use with Linux instead of Eudora, and import my message archive. I never wanted to get married to Mozilla, or get involved with other ISPs. Forget it -- I'll find something else.

Asked by bluepilgrim 5 years ago

Last reply by Zenos 5 years ago

  • Archived

Every time I start up it says it's already running. I uninstalled and reinstalled 3 times...

Message states "Firefox is already running but not responding. The old Firefox process must be closed to open a new window." So then I click "Close Firefox". Then I open… (read more)

Message states

"Firefox is already running but not responding. The old Firefox process must be closed to open a new window."

So then I click "Close Firefox".

Then I open it again and I get the same message....

DKF

Asked by dkflipse 5 years ago

Last reply by guigs 5 years ago

  • Archived

Bitdefender My Wallet Extension disabled with FF 43.0.1. Can not be enabled.

This happened when FF upgraded. The extension is gone, can not be enabled and there are no more extensions offered by FF. This means my auto-fill capability, with all of … (read more)

This happened when FF upgraded. The extension is gone, can not be enabled and there are no more extensions offered by FF. This means my auto-fill capability, with all of my passwords, no longer functions. Help !

Asked by karelin 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Firefox update over-rides my update settings and installs 57

Despite the fact that I have the update settings set NOT to update specifically because version 57 does not support scrapbook it was automatically update back to version … (read more)

Despite the fact that I have the update settings set NOT to update specifically because version 57 does not support scrapbook it was automatically update back to version 57 this morning from 56.

It is not acceptable for Firefox to start behaving like Windows 10 and riding roughshod over the settings the user has set.

Asked by ThePuterMan 2 years ago

Last reply by c.bolek 2 years ago

  • Archived

Importing contacts from Windows Live Mail

Have spent HRS searching your site and others for help!!! Trying to import contacts from WIndows Live Mail. All instructions I've tried to follow are WRONG INFO!!! It's… (read more)

Have spent HRS searching your site and others for help!!! Trying to import contacts from WIndows Live Mail. All instructions I've tried to follow are WRONG INFO!!! It's disappointing that TB can't import contacts DIRECTLY from WLM's contact.edb file, but I've gone into WLM and exported the contacts into VCF form as recommended by TB. However, the directions then say to go to Thunderbird Address Book and go to Tools > MoreFunctionsForAddressBook > Actions for Contacts > Import vCard / VCF. NO SUCH OPTION EXISTS!!!! I've downloaded the latest version of TB, and under tools there is ONLY Address Book, IMPORT, EXPORT and OPTIONS. I've gone to import, and walked thru the steps, choosing to import VCF, then chose the folder location, but it opens the location folder showing ALL INDIVIDUAL CONTACTS, and there is NO WAY TO CHOOSE ALL, I can only click on ONE AT A TIME!!! ???? However, even when doing that, it places that contact in the address book list AS A NEW LIST/ADDRESS BOOK!!! There is NO WAY to force that vcf file to into the default existing "ADDRESS BOOK" there, I have gone in circles a hundred times, trying different things, but same result everytime. Then everytime I search for help on this issue, I come across different directions. SOME places say TB cannot directly import MESSAGES from WLM either, and those must be exported (DUMB in the case of a computer that is unable to boot and/or open WLM). Other places say TB CAN INDEED import messages directly from WLM's storage folders!!! Some places said press CTRL-A to select all vcf files in the export folder - NOPE!!! Still doesn't work. HOW DO I IMPORT CONTACTS???????

Asked by ghostsurfer63 9 months ago

Last reply by Joseph NLOGA 4 months ago

  • Archived

where is the recovery key for the final step in the sync setup?

I have account from a previous attempt. On device one, I go to set up sync. I answer I have an account [attempt to reset the account resulted in "email address already … (read more)

I have account from a previous attempt. On device one, I go to set up sync. I answer I have an account [attempt to reset the account resulted in "email address already in use" error]. Device 1 shows three pair a device codes.

Device 2: I go to the Firefox home page. I choose sync at the bottom, and enter the three codes on device number 2. I then answer that I have an account, enter my user name and password, and am asked for a recovery key which is to be found under sync options on device one. It is not: all I have are the options for what data is to be migrated [and I checked all].

How do I complete the sync procedure?

Asked by jdkoerner 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

i want you to pay me compessation!!!

BECAUSE OF YOU PIECE OF SHITS I LOST 3 EURO!!!! I PAID FOR PREMIUM ACCOUNT ON LETIBIT TO DOWNLOAD A 16 GB FILE AND THEN I FOUND FIREFOX CRASHED with a report function. Th… (read more)

BECAUSE OF YOU PIECE OF SHITS I LOST 3 EURO!!!! I PAID FOR PREMIUM ACCOUNT ON LETIBIT TO DOWNLOAD A 16 GB FILE AND THEN I FOUND FIREFOX CRASHED with a report function. Then I tried to download the file again and 3 hours it was downloading only 12 minutes remaining and then FIREFOX CRASHED WITH SCRIPT ERRORS The file can not be downloaded again because I have no more POINTS to download!

I want you to pay me $4 because BECAUSE OF YOUR STUPID CRASHING BROWSER WITH STUPID SCRIPT ERRORS I COULDN'T DOWNLOAD THE SAME FILE FOR TWO TIMES NOW I CAN'T AND YOU ARE RESPONSIBLE FOR THIS!!!!

I WILL SUE YOU IF YOU DO NOT COMPENSATE ME!!!!

Asked by ShinMeiyoh 6 years ago

Last reply by Moses 5 years ago

  • Archived

transferring contacts from Windows 10 Mail to Thunderbird

I am trying to get my contacts from Windows 10 Mail , to Thunderbird , first off , i cant find the contacts in Windows 10 mail ( i can't find the actual CSV file/folder/… (read more)

I am trying to get my contacts from Windows 10 Mail , to Thunderbird , first off , i cant find the contacts in Windows 10 mail ( i can't find the actual CSV file/folder/location , second , if this is a common issue why doesn't Thunderbird make it easier to transfer contacts , just like all the other email programs do ??? , i am confused as to why its such a pain , i am also not impressed with the speed Thunderbird has in actually sending emails , Widows 10 Mail is 10 times faster at actually sending the mail.... , the only reason i was going to switch to Thunderbird was so i can send more than 1 picture at a time in a email , which Windows 10 Mail has a problem doing and its taking forever for support to help , but if i can't easily get my contacts transferred , i am back to square 1 ,

I need a step by step in getting my contacts saved/found in Win 10 Mail , and get them into Thunderbird ... any help that actually explains the entire process is needed , as some of the links i have seen in other posts just say to save the file , but it does not tell you where the file is and where to save it (some said something about Office ???) , it makes no sense why this has to be so complicated , all i should have to do is go to "Import Contacts , choose the email program they are in , select it , and import it , that is how every other email program does it , if this can't be done without spending hours trying to hunt down the info , maybe it was a bad idea thinking this is a good email program , so far , i am not impressed , if it gets better then fine , but if it continues like this , its getting un-installed and was a waste of my time

Asked by JimDirt 3 years ago

Last reply by Matt 3 years ago

  • Archived

i lost most of my data (bookmarks, history, settings) is there a way to recover them, i copied stuff from previous profile but still missing a year of bookmarks

I wanted to scan my pc with malwerbytes, but first it updated it himself, then i rebooted. After reboot firefox was missing. Used system restore, didn't help. I installed… (read more)

I wanted to scan my pc with malwerbytes, but first it updated it himself, then i rebooted. After reboot firefox was missing. Used system restore, didn't help. I installed new 52 version and all is gone. I copied places.sqlite from old profile and only old bookmarks are restored, old passwords, no history. Whole year wiped. Can pls anyone help. Thank you very much.

Asked by kojbilo 2 years ago

Last reply by cor-el 2 years ago

  • Archived

After downloading the app for my Note 10.1-2014, synced my Desktop bookmarks, I cannot see the 3-bar menu and when I do use my menu button it does not work.

I have searched all the ways I know about this. I have FF V28 on my PC. I downloaded FF v 28.0.1 and I cannot get the 3 bar / dot menu on my Note 10.1-2014 tablet. All yo… (read more)

I have searched all the ways I know about this. I have FF V28 on my PC.

I downloaded FF v 28.0.1 and I cannot get the 3 bar / dot menu on my Note 10.1-2014 tablet.

All your support notes describe the possibility of using my Home button, main button and even the back button. Still no luck and really want to use it on my tablet.

Asked by rketek1 6 years ago

Last reply by jscher2000 5 years ago

  • Archived

7-Zip 'system cannot find the file specified' not letting me download?

I'm about to throw my laptop to the other side of the room, run up to it and beat it with a baseball bat. I had to reset my system because I got a virus earlier[completel… (read more)

I'm about to throw my laptop to the other side of the room, run up to it and beat it with a baseball bat.

I had to reset my system because I got a virus earlier[completely annoying] and I tried re-downloading Firefox through IE.

First off, IE is complete cr*p. Second, I've gone to a lot of forums and pages trying to solve this issue. I keep getting this when I try to download. It hits a point and then:

"7-zip: The system cannot find the file specified" and then "Your download was interrupted"

I'm running Windows 8 on an Asus laptop.

Please help me solve this or I'm going to do something drastic. I can't live with Internet Explorer as my main browser. I just can't. Thank you.

Asked by aixnekko 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

My Firefox update says it's still 36.0.4 but my plug-in page says to update to 37 but it won't work. Anyone know what's going on?

In the top right hand corner of my computer you click on the square markings to get options, etc. When I go to update it still says I'm current with 36.0.4. But my plug-i… (read more)

In the top right hand corner of my computer you click on the square markings to get options, etc. When I go to update it still says I'm current with 36.0.4. But my plug-in page says to update and it's now at 37. But when I went through plug in page to update and I tried it twice, it quits half-way through and won't update. So I'm wondering if it's not really ready yet to install on my computer. As that's never happened to me before. I set mine for manual updates so it always lets me know and so far it hasn't since last week when it changed to 36.0.4. Even my Avast software area tells me Firefox is still up to date. Though the computer I use at work updated to 37 okay. Just wondered if anyone knew why the plug-in page and the actual page I download from are not matching? I still have Windows XP if that makes a difference but we have those at work too and like I said it updated to 37 fine. Thanks!

Asked by Debrajean 5 years ago

Last reply by shadyz 5 years ago

  • Archived

Bought/MUST RETURN Windows 10 computer/no Eudora-no TBird Win10 info

Even with Google searches, I have found *nothing* that simply allows me to do a weekly backup of my Thunderbird e-mail to an external hard drive, like I have done with Eu… (read more)

Even with Google searches, I have found *nothing* that simply allows me to do a weekly backup of my Thunderbird e-mail to an external hard drive, like I have done with Eudora for MORE THAN 20 YEARS (74 *gig* of space, 5800+ *mailboxes*).

Per my question, I bought a new Windows 10 (Dell Inspiron) computer. Since my Qualcomm Eudora e-mail software would not work on Windows 10, I WAS FORCED to try Thunderbird.

I mistakenly thought it was a straightforward e-mail set-up for my primary/critical Gmail account. WRONG!!!!!

Apparently, the default settings for a brand new use with an existing e-mail account DELETES ALL THE E_MAIL FROM THE WEBSERVER.

CATASTROPHICALLY WORSE, Thunderbird apparently DID NOT DOWNLOAD/SAVE ON MY HARD DRIVE *ANY* OF THE TNES OF THOUSANDS OF E-MAILS IT DELETED, many of which were CRITICAL LEGAL E-MAILS (e.g., FOIA REQUESTS, AS WELL AS E-MAILS AS LEGAL EVIDENCE IN A FEDERAL LAWSUIT).

It appears that Thunderbird worked dramatically different for my numerous Gmail addresses, several Yahoo addresses.

All of the Yahoo addresses STILL HAVE ALL THE E-MAILS IN WEBMAIL.

SINCE I *HAVE* BEEN ABLE TO GET EUDORA WORKING ON WINDOWS 10 (via http://ian.tresman.co.uk/how-run-eudora-v7-windows-10.htm), I was able to routinely check all of my Gmail/Yahoo e-mail accounts "as usual".

ALL GMAIL E-MAILS FROM DECEMBER 8 - DECEMBER 21, 2015 are no longer in Gmail webmail.

THAT MEANS THAT MY DOWNLOADED THUNDERBIRD G-MAIL ACCOUNTS ARE ONLY IN THUNDERBIRD.

SINCE I HAVE A DEADLINE TO RETURN THE WINDOWS 10 COMPUTER, MUST I "FORWARD" THOUSANDS OF MY E-MAIL SUBSCRIPTIONS (I HAVE ALREADYFORWARDED THE 60+ LEGAL E-MAILS) BEFORE I DELETE THUNDERBIRD FROM THAT WINDOWS 10 COMPUTER

Asked by Funk4Crunk 4 years ago

Last reply by Wayne Mery 4 years ago

  • Archived

help install firefox 45, install instructsions DO NOT WORK

Following the instructions given for the download and install of firefox 45 I can run it from the terminal but that is it. I can not find the information needed to comple… (read more)

Following the instructions given for the download and install of firefox 45 I can run it from the terminal but that is it. I can not find the information needed to complete the install. Also even though it runs 45 from the terminal the flash player is outdated and I ran into the same issue with that install as well. I am running Zorin 10 ultimate 64 bit OS. I have ran into issues with Ubuntu commands not working for Zorin on two different versions. This one and 9 core 64.

Asked by Hal2000 4 years ago

Last reply by John99 4 years ago