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i can't download the companion app for video download helper

I have installed Video Download Helper. When I try and download a video, I no longer am given the choice of using the browser to download, I am compelled to use the compa… (read more)

I have installed Video Download Helper. When I try and download a video, I no longer am given the choice of using the browser to download, I am compelled to use the companion app. When I try and download the companion app it fails repeatedly, and when finally complete it always totals 0 KBs

Asked by 5putN1k 5 days ago

  • Solved

Problem with Thunderbird communicating with aol servers

My email is name@verizon.net. I am trying to switch over from windows live mail. When I set up Thunderbird account it expects the pop3 server to be .verizon.net . How… (read more)

My email is name@verizon.net. I am trying to switch over from windows live mail. When I set up Thunderbird account it expects the pop3 server to be .verizon.net . However aol took over the management of the servers and switched both the incoming and outgoing servers to pop.aol.com and smtp.aol.com When I go in and manually change the incoming and outgoing servers, I have successfully modified the info. However, when I go into the show password page, it shows my url as mailbox://pop.verizon.net (mailbox://pop.verizon.net) Twice I was able to set the account up and Thunderbird successfully brings in my existing emails from the aol server. However, the next time it checks for mail I receive this message – “Sending of password for user name did not succeed. Mail server pop.aol.com responded: [SYS/TEMP] Server error - Please try again later.”

It never succeeds after this.  It looks like Thunderbird is still using the pop.verizon.net address for incoming mail even though it correctly lists in the server settings the pop server as pop.aol.com.

Please help me resolve this problem.

Asked by hdebaugh 4 days ago

Answered by sfhowes 4 days ago

Thunderbird e-mail Windows 11

Hello. Could you please let me know if Thunderbird e-mail is compatible with Windows 11? If yes which version is compatible? If not when approximately a compatible versio… (read more)

Hello.

Could you please let me know if Thunderbird e-mail is compatible with Windows 11? If yes which version is compatible? If not when approximately a compatible version should be made available?

Thank you

Asked by Antonio 1 month ago

Last reply by sb5k 1 month ago

  • Solved

POP3 on new PC

I am trying to install Thunderbird on a new PC. I have Thunderbird installed on another PC. I have two email addresses. Both are POP3. I successfully installed one em… (read more)

I am trying to install Thunderbird on a new PC. I have Thunderbird installed on another PC. I have two email addresses. Both are POP3. I successfully installed one email address on the new PC. However for the second email address Thunderbird did not provide an option for POP3. I need POP3 to play with my spam blocker.

Asked by rweindruch 2 weeks ago

Answered by damonregister 2 weeks ago

  • Solved

Thunderbird occupies 14 gb on my hard drive

I think my only out is to wipe it all out and start over, but of course I want to save my address book and my recent email. Any ideas of how to cure this "cancer?" … (read more)

I think my only out is to wipe it all out and start over, but of course I want to save my address book and my recent email. Any ideas of how to cure this "cancer?"

Asked by bill234 1 week ago

Answered by sfhowes 4 days ago

How to migrate master password & logins to FF 94.0?

Help! After many, many, happy, trouble-free years with FF (thanks folks) I just updated to FF 94.0. FF 94 is failing to use my saved logins, is silently failing to save… (read more)

Help! After many, many, happy, trouble-free years with FF (thanks folks) I just updated to FF 94.0. FF 94 is failing to use my saved logins, is silently failing to save new logins, seems to have forgotten my master password and won't let me set a new master password (which is probably a good thing!).

I see from searches here and elsewhere that the failure to migrate master password and login has been a serious issue, for a lot of people, for a long time, when upgrading FF. What I am still not clear on, despite reading many posts, is how to recover from this situation and seek your guidance on this.

In my profile I see:

  • key3.db (last updated by old version of FF)
  • key4.db (updated/created by new FF 94)
  • logins.json (Seems still full of all my login entries and salted passwords, not touched by FF 94)

Thanks

(O/S Linux Mint 20.2 Cinnamon. Daily backups of ~ available if needed)

Asked by john677 1 week ago

Last reply by cor-el 6 days ago

Download Thunderbird

Setting up Thunderbird, I enter my name, email, password, server settings and a message comes up with: The following settings were found by probing the given sever. When… (read more)

Setting up Thunderbird, I enter my name, email, password, server settings and a message comes up with: The following settings were found by probing the given sever. When I click done an error comes up with: Incoming server already exists. I can not get past this for my account to be set up successfully. HELP!!!!!!

Asked by callpolly 1 week ago

Last reply by christ1 1 week ago

  • Solved

passwords

I'm finally taking the plunge and setting up a new Lenovo desktop (going from windows 7 to 10). Am nervous about many things with this transfer but one of them being logi… (read more)

I'm finally taking the plunge and setting up a new Lenovo desktop (going from windows 7 to 10). Am nervous about many things with this transfer but one of them being login , passwords for many places saved here on my firefox browser. So when I start up the new computer and add Firefox as my default browser again will my saved passwords be carried over from the old system?

Asked by addison555 1 week ago

Answered by Nobody InParticular 1 week ago

The firefox installer has installed different versions (32bit & 64 bit) of firefox in multiple locations

I removed the 32 bit version of firefox some time ago and installed the Firefox 64 bit version on my larger secondary drive. Firefox recently updated but the update cause… (read more)

I removed the 32 bit version of firefox some time ago and installed the Firefox 64 bit version on my larger secondary drive. Firefox recently updated but the update cause the same version of firefox (version 94.0.1 build 20211103134640) into multiple hard-drives (C & D drives) and different folders. There are now multiple icons in my start menu and the task bar for firefox. They BOTH each fight for the default browser setting as if they were different browsers, and only one will open my previous windows and tabs at startup. I only want firefox to be installed on my secondary drive as my C drive has a much smaller capacity. How can I distinguish and remove one of these conflicting multiple copies of Firefox from my PC without loosing my saved tabs or all of my personal data? Why is firefox installing as 2 different apps, on 2 different hard drives, along the same profile path in two different profile folders as shown with "more troubleshooting information" from the help dropdown menu?

Asked by frostyfee 6 days ago

Last reply by frostyfee 5 days ago

download speed very slow

the download speed is very slow on Firefox but it wasn't that small before. i was downloading windows 10 redstone but once when i downloaded a operating system it wasnt t… (read more)

the download speed is very slow on Firefox but it wasn't that small before. i was downloading windows 10 redstone but once when i downloaded a operating system it wasnt that slow. now im trying to download a operating system for virtualbox Operating System: Windows 7 Professional [32 bit]

Asked by Bileinpoop 6 days ago

Last reply by FredMcD 6 days ago

Mac OS 12.0.1 issues with firefox browser failing to run do to warning of mulitiple installations

bold textissues with firefox desktop browser failing to run on Mac OS 12.0.1 Monterey; upon exe. of install pakage promp pops up asking if you wish to replace or kkep bo… (read more)

bold textissues with firefox desktop browser failing to run on Mac OS 12.0.1 Monterey; upon exe. of install pakage promp pops up asking if you wish to replace or kkep both copys; replace is chosen and file will not execute with warning anouther instance of firefox is already runing. ive deleted all kmown Installations and redownloaded sever times with same results.

Asked by SS1 6 days ago

Last reply by FredMcD 6 days ago

Firefox upgrades

Twice in the past six months I have downloaded 'upgrades' to the Firefox browser, only then to have to spend half an hour resetting my options - home page, task bars, app… (read more)

Twice in the past six months I have downloaded 'upgrades' to the Firefox browser, only then to have to spend half an hour resetting my options - home page, task bars, apps, etc. It's just not worth bothering to get the upgrades. Why do the upgrades mess with my personal settings?

Asked by mmck 6 days ago

Cannot download bank statements to PDF

I have used Firefox for a number of years. Something has changed on Windows 10 or Firefox. I am no longer able to download bank statements (multiple banks) to PDF for v… (read more)

I have used Firefox for a number of years. Something has changed on Windows 10 or Firefox. I am no longer able to download bank statements (multiple banks) to PDF for viewing and saving statements. I can do it on Microsoft Edge, so maybe Microsoft is trying to force move to Edge. I can't use Firefox if i cannot download files from internet to PDF documents. Tried looking at settings and can't figure out anything.

Asked by bill236 6 days ago

Last reply by FredMcD 6 days ago

password synchronisation

A friend purchased a new Windows 10 PC yesterday. I installed Thunderbird but he had forgotten the password to his sky email account. Sky helped him set up a new password… (read more)

A friend purchased a new Windows 10 PC yesterday. I installed Thunderbird but he had forgotten the password to his sky email account. Sky helped him set up a new password. When we tried to install Thunderbird it did not recognise his new password during the registration process. We reset the password in Thunderbird on his old PC as per the help info and this worked. However when we went back to the new PC Thunderbird still did not recognise the new password. Both devices were powered off between changes as we were using the old screen on both. Any help would be appreciated. Thank You

Asked by colinsolo 6 days ago

Can I keep all folders syncronized (sent, drafts etc.), but store older emails offline only? (inbetween IMAP and POP)

I want to use IMAP so I can keep my trash, sent and draft emails synchronized between all devices But I also want to clear all my emails older than 21 days from the serve… (read more)

I want to use IMAP so I can keep my trash, sent and draft emails synchronized between all devices But I also want to clear all my emails older than 21 days from the server and all my devices with the exception of one Desktop device, where I want to keep an unlimited local copy of all past emails: received, sent, trash and drafts.

Sounds like what I want is something in the middle between IMAP and POP

Pop can keep local copies while deleting for the server but can't sync send, draft and trash IMAP can sync all folders but can't (or at least doesn't by default) delete from the server while keeping a local copy

I have tried setting up both IMAP and POP, but POP simply can't pull emails which were sent by other devices so I figure I have to use IMAP and somehow configure it so that I can clear emails form the server while keeping an offline copy.

Can Thunderbird be configured to use IMAP but also for example copy each email from each folder to a local folder where it will not be deleted? If that can not be done, how can I officially request such feature to be added to Thunderbird?


Just for context: The reason I want to set it up this way is because I want to synchronize my emails to the email client on my phone, but I regard my phone as somewhat insecure: I could lose it or it could get stolen. I want to sync my emails to it, but not keep them longer than 21 days. I also want to consider the server as somewhat insecure, as I know that in some circumstances someone could reset the password of my mailbox by fooling the provider (or it could be subpoenaed) The email client on my desktop is secure, it is installed within an encrypted environment.

Asked by nielsl 5 days ago

Last reply by nielsl 5 days ago

Firefox Focus Application

I have tried clicking on several different links, to try and download The Firefox Focus Application/Browser, but all have failed! I just get a small blue box afterwards t… (read more)

I have tried clicking on several different links, to try and download The Firefox Focus Application/Browser, but all have failed! I just get a small blue box afterwards that says…..”try again”. But trying again does nothing….AGAIN! I have also gone to the App Store trying to download the app. It won’t work there either! Can you tell me please just where I might obtain it? It would be for my iPhone. Thank you! Connie ...


edited email from public and search/spam bots view.

Asked by conniejk1958 5 days ago