All Products Support Forum

Hello,

I am wondering what if anything regarding settings, customization, data, etc is likely to break if I perform this update? THis has happened in the past and is why I turned auto update off. Should any intermediate updates be done to stepover/convert any of the data structures to a newer format?

Thanks, Steve

Here are my ini profiles:

[Profile1] Name=default IsRelative=1 Path=shokerwi.default created 6/13/2023 Default=1 contents: 1 imtem totaling 47 bytes

[InstallFDC34C9F024745EB] Default=r2tjp6jb.default-release Locked=1

[Profile0] Name=default-release IsRelative=1 Path=r2tjp6jb.default-release contents: 100 items totaling 90.9 MB

[General] StartWithLastProfile=1 Version=2

I want to restore my older profile (r2tjp6jb.default-release) but it looks like it is now locked when I mistakenly added a new account a few days ago.

How can I restore my old account ?

Help is greatly appreciated

I had to switch to a new Windows 11 laptop. I installed firefox my favorite browser. It has been a disaster. after 1 week of trying different settings I have been unable to log into Facebook, Ally Bank, Netflix and others. I have changed the delegated credentials from true to false and it doesn't work at either setting. I am either getting SSL errors, "Pardon the Interruption" on netflix and some sites just say "Unable to log you on". Please note that I can successfully log on all the apps on Edge.

After installing the 115.0b3 beta over a current release version, I have lost Calendar event data, Sent messages, and Local Folders.

I did an Import from AppData Profiles where I have .default and a .default-beta Profiles. I imported from .default. This returned my Local Folders. But no Calendar events or Sent messages. Is there another location where I might find or import my missing data?

I have a system backup from 6 months ago, with the same Thunderbird Profile name. Should I import this, and would it give me my missing data?

I saw a 2 year old Support solution using SQLite Manager. I have not tried this yet on the 115-beta. Should I install the SQLite Manager and enter some command line stuff?

I can send my Troubleshooting Information file if required.

Hello - I upgraded to the BETA version today. Its good, but none of my email addresses migrated to the NEW Version. How can I get them across ? Thanks, Robert

Hellos everyone,

Q1:

I have Thunderbird on Mac, and over the years have had several profiles on it. I was always using IMAP for all of my email profiles, and when I go to the ImapMail I see at least 21 profiles.

Each folder has a name, and then an .msf copy of it. So for example, it will show imap.domain.com, and then imap.domain.com.msf

I no longer have access to the online server, so this local copy is the only server I have.

The mail folders, not counting the duplicates msf files are 21. I am attaching an email here for easier reference.

I want for all of these emails to show up on Thunderbird, but so far only 4 profiles show on Thunderbird. How do I get all the profile to show up on my Thunderbird so I can read them ?

Q2:

Where would I be able to find the attachments in the Thunderbird emails ? Is there a local file that I should be looking into ?

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

It's obvious. Get my Xfin. mobile app. fully installed in Firefox. And get me a big credit for my wasted time with this app. This is one reason I hate computers and I'm far from alone.