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Migrating folders

Most of the files (Inbox, sent etc.) were migrated to the new computer correctly. But 2 of them not. There are in the same folder as the ones migrated correctly but Thund… (read more)

Most of the files (Inbox, sent etc.) were migrated to the new computer correctly. But 2 of them not. There are in the same folder as the ones migrated correctly but Thunderbird seems to ignore them.

Asked by Ralf 1 week ago

Last reply by Toad-Hall 6 days ago

Recovering my Bookmarks and other Firefox settings from an old hard drive.

I have lost access to my old laptop and have had to purchase a new laptop. I do have access to to my old laptop's hard drive. Is there anyway I can retrieve the bookmarks… (read more)

I have lost access to my old laptop and have had to purchase a new laptop. I do have access to to my old laptop's hard drive. Is there anyway I can retrieve the bookmarks and other settings form the old system hard drive to use in the new Firefox installed on my new laptop?

Asked by malcolm13 1 week ago

Last reply by cor-el 1 week ago

I want you to stop pestering me abuout updates. I'll do it when I feel like it, please.

the little green arrow is enough to remind me that I can update. I don't need you stopping my productivity every so often to display a window asking me to update now. sto… (read more)

the little green arrow is enough to remind me that I can update. I don't need you stopping my productivity every so often to display a window asking me to update now.

stop ...

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Bryan 1 week ago

Last reply by FredMcD 1 week ago

Images

As I can download the images, before it was enough to press and hold on the image and it gave me the option to download it, but now I have to enter the website and do it … (read more)

As I can download the images, before it was enough to press and hold on the image and it gave me the option to download it, but now I have to enter the website and do it from there that's pretty tedious

Asked by Felix 6 days ago

Last reply by Seburo 11 hours ago

Double-click email in my Inbox opens message to edit

After I updated to 68.9.0 Now when I double click on an email message in thunderbird inbox. It will open as if I selected "edit as new". instead of just reading the full … (read more)

After I updated to 68.9.0 Now when I double click on an email message in thunderbird inbox. It will open as if I selected "edit as new". instead of just reading the full email in a new window? Driving me nuts, any ideas?

(Double clicking a message opens it in standalone window with the standard "reply," "reply all" and "forward" buttons.)

Asked by info2716 6 days ago

Last reply by sfhowes 3 days ago

What are the best ways to copy existing settings to a new profile?

Hi, I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser. Debugging advice often involves ""saf… (read more)

Hi,

I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser.

Debugging advice often involves ""safe" mode," which disables some safety and accessibility tools, or "refresh Firefox," or otherwise using new profiles, which require me to set up the safety and accessibility tools before I can do anything. (For example, by default Firefox uses blinking cursors, autoscroll, and smooth scrolling, all of which trigger my migraines.)

In the past I've sometimes copied specific items, or cleared out a new profile folder and copied everything from an already-set-up profile folder.

Are there better or worse ways to copy bookmarks, saved passwords, about:config settings, user css, add-ons, and add-on settings?

(The previous time I asked this, I somehow got diverted to the wrong forum.)

Asked by MarjaE 6 days ago

Last reply by cor-el 4 days ago

Migrating Zimbra Webmail Account into Thunderbird

Hello support, As my current Zimbra Webmail account is due to expire, I was wondering if I would be able to migrate/mirror this account using Mozilla Thunderbird, while k… (read more)

Hello support,

As my current Zimbra Webmail account is due to expire, I was wondering if I would be able to migrate/mirror this account using Mozilla Thunderbird, while keeping the original Inbox hierarchy i.e. all folders and sub-folders that exist can be seamlessly transferred with all of their labels and associated email message content. I would also like to be able to migrate the Sent folder with its respective content.

I've been able to download the Zimbra .tgz file and have extracted files and folders to my PC and have been frustratingly trying to figure out how to import the folder labels/hierarchy/respective email content into GMail, but with no success albeit having successfully imported the Zimbra Webmail account (POP3) into GMail.

Many thanks for your consideration, Frank

Asked by frankjacobyeircom 5 days ago

Last reply by Stans 5 days ago

Saving a download

I need to be able to save downloads to different selected locations. For example: to the Desktop or to a file called "Invoices". I have selected the option within "Genera… (read more)

I need to be able to save downloads to different selected locations. For example: to the Desktop or to a file called "Invoices". I have selected the option within "General" that requires that I be asked where to save, but neither "Invoices" nor Desktop appear as an option when the list appears. I have created a file called "Invoices", but do not know why it is not appearing as a choice. Desktop is also not a choice.

Asked by jerry.cstown 5 days ago

Last reply by FredMcD 5 days ago

Firefox keeps on installing itself

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installa… (read more)

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installation "disk" and when I try to eject it it says it's busy... do you know what I should do to install it definitively? Many thanks for your help. Best, y+

Asked by yettalee 5 days ago

Last reply by James 5 days ago

Thunderbird and ProtonMail?

Hey guys! I am trying to set up Thunderbird to work with ProtonMail. I got through the first few steps in the guide here: https://protonmail.com/bridge/ Since ProtonMail … (read more)

Hey guys! I am trying to set up Thunderbird to work with ProtonMail. I got through the first few steps in the guide here: https://protonmail.com/bridge/ Since ProtonMail is encrypted, the bridge decrypts the incoming emails and encrypts the out coming ones. I had no problems installing and configuring the ProtonMail bridge. Where I get a problem is with the instructions to configure Thunderbird. I contacted ProtonMail support but no replies yet.

The Thunderbird I installed is version 68.9.0. Here is where I get stuck: https://protonmail.com/bridge/thunderbird#1 The instructions are as follows: "To configure the bridge with Thunderbird, first open the application and right-click in the sidebar. Choose Settings"

Problem is, the Thunderbird page I get looks nothing like the one pictured in the ProtonMail guide. And when I right-click on the sidebar nothing happens. I can't find 'settings' anywhere.

Can you help?

Asked by pepelapiu 5 days ago

Last reply by gild 3 days ago

Attempting to obtain Thunderbird

On Friday 26 June 2020 I attempted to download Thunderbird twice. Each time after I paid a requested donation of 3 pounds sterling, the screen went blank and no service w… (read more)

On Friday 26 June 2020 I attempted to download Thunderbird twice. Each time after I paid a requested donation of 3 pounds sterling, the screen went blank and no service was obtained. On checking my credit card, Aqua, Mastercard, I found the two payments had gone through. My credit card company advised me to contact you first to see if you will return my money. Roger Hill, email: [email]

Asked by rhotter70 4 days ago

Last reply by TyDraniu 4 days ago

import outlook exchange data

hello all, I have a customer that had all his data transferred from one tower to another, and the person that transferred the data just did a drag and drop of icons. and… (read more)

hello all,

I have a customer that had all his data transferred from one tower to another, and the person that transferred the data just did a drag and drop of icons. and the result from his email data was 100 DBX files, which I now understand to be folders from Outlook Exchange: https://fileinfo.com/extension/dbx

My question is: is there anyway to get this folder data into Thunderbird? I thought I would ask you guys first before looking this up because it is fairly unique. I don't work with exchange, but I've done plenty of work with MS's Outlook and throwing all the data together and exporting it to a PST account file. Any thoughts folks?

thanks.

Asked by Adam 4 days ago

Last reply by sfhowes 4 days ago

Firefox install

Tried to download and install the Firefox browser, 64 bit. While processing, said "cannot continue, cannot find VCRUNTIME140_1.dll. I know that I did remove the Visual C … (read more)

Tried to download and install the Firefox browser, 64 bit. While processing, said "cannot continue, cannot find VCRUNTIME140_1.dll. I know that I did remove the Visual C re-distributable file or from the windows system but have been trying to re-install. Downloaded and executed visual c, to no effect, did not re-install the driver or whatever Firefox is looking for during the install. At a total loss on how to re-instate the VCRUNTIME140_1.DLL so that I can use Firefox, HELP!!! P.S. the help provided on-line tells one how to re-install the driver but so "poluted" with other programs wanting you to download their programs that impossible to find the correct tools to use. Anyway, your help will be appreciated. I do like Firefox and have been enticed to use Microsoft Ecge but do not want to if I can help!

Asked by sid_kraft 4 days ago

Last reply by FredMcD 3 days ago

Thunderbird won't import POP mail folders

I've installed Tbird 68.9 and the Import/Export NG Add-In, but when I go to import my old local folders from my previous Live Mail client, the option to Import Messages i… (read more)

I've installed Tbird 68.9 and the Import/Export NG Add-In, but when I go to import my old local folders from my previous Live Mail client, the option to Import Messages is grayed out - not active. They're all in individual folders on my Win 10 PC. How do I get it to import them?

Thanks.

Asked by Jay 4 days ago

Last reply by sfhowes 4 days ago

Cannot find Import and Export in tools though it is downloaded into Thunderbird

I want to import everything from some old folders. I download AddOn import/expert application to the tools in Thunderbird after that, I still cannot find it in tool menu… (read more)

I want to import everything from some old folders. I download AddOn import/expert application to the tools in Thunderbird after that, I still cannot find it in tool menu. Thanks!

Asked by sguo 4 days ago

Last reply by Matt 5 hours ago

Migration of Thunderbird

My PC with Thunderbird installed and running shut down suddenly as a result of a fire on the motherboard. I was able to recover the hard drive and copy most of my files e… (read more)

My PC with Thunderbird installed and running shut down suddenly as a result of a fire on the motherboard. I was able to recover the hard drive and copy most of my files etc to a new machine. I followed the instructions for transferring the thunderbird profiles from the hard disc to my new machine.

Although the transferred profiles on the new machine appear to contain folders and emails, they will not load into the programme and the thunderbird display remains devoid of any user data. I then tried to do the transfer using MosBackup. This told me that the profile was damaged.

I know that migration should take place with thunderbird shut down, but unfortunately the shut down of the old machine was sudden and catastrophic and did not shut down thunderbird in a planned way.

Please can anyone help.

Asked by David Green 3 days ago

Last reply by Matt 5 hours ago