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Trouble setting up mailbox for Thunderbird running inside Microsoft Remote Desktop

When I try to set up my inbox for my email within Remote Desktop, Thunderbird does find the correct settings, starts to log in and stops with a warning "User canceled pri… (read more)

When I try to set up my inbox for my email within Remote Desktop, Thunderbird does find the correct settings, starts to log in and stops with a warning "User canceled primary password entry" and then hangs while Sending login information...

Below that warning, it says Password OK but nothing happens beyond there. Unless I stop it, it stays at the Sending login information... stage for 5-10 minutes before timing out.

What is causing this cancelling of primary password entry? (as in nothing I'm doing).

Asked by drgordon 3 weeks ago

Last reply by drgordon 3 weeks ago

  • Solved

Unable to auto-update firefox for few versions in a row (have to download installer every time)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I clic… (read more)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.

Asked by Piterk 1 month ago

Answered by Piterk 2 weeks ago

  • Solved
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How can I copy many folders & sub-folders of emails to another account?

I am moving my email hosting from one hosting account to another. I have both accounts configured in Thunderbird. The original account has many many folders and sub-folde… (read more)

I am moving my email hosting from one hosting account to another. I have both accounts configured in Thunderbird. The original account has many many folders and sub-folders. How can I copy the structure and all the contained emails to the new account?

Asked by plevintampabay 2 years ago

Answered by plevintampabay 1 year ago

  • Solved
  • Archived

Uggrading Thunderbird Portable standalone - is 68.12.1 -> 91.6 ok?

Today I upgraded my TB portable standalone (no portable platform) from 60.9.1 to 68.12.1 As that what it said I could upgrade to in the about window. All worked fine. Now… (read more)

Today I upgraded my TB portable standalone (no portable platform) from 60.9.1 to 68.12.1 As that what it said I could upgrade to in the about window. All worked fine. Now the about window tells me I can upgrade to 78.14. But there is no portable version portable version of that available (sorry I know Mozilla do not support the standalone version). There is a portable version of 91.6. Can I upgrade from 68.12.1 to 91.6? Thanks!

Asked by boardtc 2 years ago

Answered by boardtc 2 years ago

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Firefox downloads

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what… (read more)

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what are the differences between MSI and the download without MSI?

Asked by rhdesktop 2 years ago

Last reply by AliceWyman 2 years ago

  • Solved
  • Archived

unable to get out of S mode in Windows

I bought this laptop because it had Windows 10 so I could download firefox, The laptop immediately updated to Windows 11, no way to stop it. I am locked out of my microso… (read more)

I bought this laptop because it had Windows 10 so I could download firefox, The laptop immediately updated to Windows 11, no way to stop it. I am locked out of my microsoft account, have been for years. How do I get firefox downloaded ?

Asked by RevJim 2 years ago

Answered by Dropa 2 years ago

  • Archived

Resolved - Cannot set up an existing account.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that ke… (read more)

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Asked by Suksan 2 years ago

Last reply by Toad-Hall 1 year ago

  • Solved
  • Archived

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

Eudora to Thunderbird--still multistep?

I have used Eudora for years, about 20 or more. Now I find myself with a dilemma. A secure email program I signed up for must have ports assigned to incoming and outgoi… (read more)

I have used Eudora for years, about 20 or more. Now I find myself with a dilemma. A secure email program I signed up for must have ports assigned to incoming and outgoing servers. Alas, not possible with Eudora, but possible with Thunderbird.

However, after reading several of the threads of migrating to Thunderbird from Eudora, it appears to be problematic--new addons, missing mailboxes, etc. It's hard to tell whether that's the norm or the exception. One of the threads I read was https://support.mozilla.org/en-US/questions/1228297 "Migrate Eudora mail to Thunderbird mail", which suggests starting with Thunderbird 17.0. That thread is from 3-1/2 years ago. Is this still the best way to migrate? Or is one of the Thunderbird migration tools a better and safer option.

I have literally thousands of saved emails and dozens of separate mailboxes and I don't want to lose them.

Asked by rosawood 2 years ago

Answered by david 1 year ago

  • Archived

Option to Open instead of Save is gone as of 98.0.1

Firefox used to give the option to open a file without saving. Now it saves everything to my downloads folder with no option to just open. (I am aware Firefox used to sav… (read more)

Firefox used to give the option to open a file without saving. Now it saves everything to my downloads folder with no option to just open. (I am aware Firefox used to save the opened files in temp). This causes major clutter in my downloads folder and big disruptions to my work flow. Sometimes I just want to view the file and not save it to my working folder (downloads).

Is there a workaround to save to opened files in temp and the saved files to download?

Does Firefox give 2 different "save to" options? One option for a location to save downloaded files and one option for a location to save opened files?

Asked by ferrisjustin18 2 years ago

Last reply by Terry 1 year ago

  • Archived

hacked

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know … (read more)

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know

what to do about it thanks for the help

Asked by rtbjaf65 2 years ago

Last reply by chiefwhiteperch73 1 year ago

  • Archived

Problem Installing Thunderbird

I'm getting this when I try to install Thunderbird: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible". I don't know what to do. Hope someone … (read more)

I'm getting this when I try to install Thunderbird: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible". I don't know what to do. Hope someone can help. thanks, Fred

Asked by lickteig1 2 years ago

Last reply by tigergary 1 year ago

  • Archived

Thunderbird and Mac OS Monterey

I have been using Thunderbird 91.7.0 with Mac OS Mojave 10.14.6. A new installation of Microsoft Office 2021 requires me to upgrade Mac OS. Is Thunderbird compatible with… (read more)

I have been using Thunderbird 91.7.0 with Mac OS Mojave 10.14.6. A new installation of Microsoft Office 2021 requires me to upgrade Mac OS. Is Thunderbird compatible with Mac OS Monterey?

Asked by km453397 2 years ago

Last reply by nguoth 1 year ago

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Mozilla still hasn't issued a fix for the Dark mode problem

Really annoying, looked through all the threads, tried the various "fixes" nothing works. It should be possible for the Thunderbird app to be in light mode, while the re… (read more)

Really annoying, looked through all the threads, tried the various "fixes" nothing works. It should be possible for the Thunderbird app to be in light mode, while the rest of the system is set to Dark.

Asked by mattbirk3 2 years ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

Installing thunderbird 64bit over 32bit?

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline… (read more)

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline folders etc)

Asked by Nikolas Karampelas 2 years ago

Answered by Toad-Hall 2 years ago

  • Archived

Thunderbird address book

I recently downloaded a new version of Thunderbird. As a consequence I lost all my addresses! Found a file abook.mab.bak with a date prior to the installation of the new… (read more)

I recently downloaded a new version of Thunderbird. As a consequence I lost all my addresses! Found a file abook.mab.bak with a date prior to the installation of the new Thunderbird. Tried suggestion of renaming the file and omitting the ".bak" suffix. Didn't work. Can't get rid of the".bak". How can I get my addresses back? Thanks, Tom

Asked by tomteevin 3 years ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

Automatic update not honoring settings

Hello, I've set up Firefox to ask before updating, so I was taken aback by the fact that today, an update was automatically installed without Firefox asking me... (I was… (read more)

Hello,

I've set up Firefox to ask before updating, so I was taken aback by the fact that today, an update was automatically installed without Firefox asking me... (I was updated from 97.x to 98.0)

It is especially frustrating, as the mandatory "Restart" screen is broken when using several profiles, at least under Debian.

Let me know if you need more information.

Best regards,

Adonis

Asked by Adonis 2 years ago

Answered by Adonis 2 years ago

  • Solved
  • Archived

Disable download panel automatically opening?

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I … (read more)

My job requires me to download and open files in new tabs consistently. However, when I download these files, I don't want the download panel to obscure my vision. Can I disable it?

Asked by thetitansilva 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

Thunderbird Version Update

Support page indicated e-mail migration from Outlook had to be in Version 31.8, then allow Thunderbird to automatically update to latest version. Successfully completed … (read more)

Support page indicated e-mail migration from Outlook had to be in Version 31.8, then allow Thunderbird to automatically update to latest version. Successfully completed migration to version 31.8, however the About Thunderbird window states that "Thunderbird is up to date" and "You are currently on the release update channel." It does not automatically update to anything.

Alternatively tried changing profile pointing, also moving Local Folders mail to profile folder for updated version 91.4.1 also installed on computer without success.

Any way to convince 31.8 to update?

Asked by gusm93726 2 years ago

Answered by Toad-Hall 2 years ago